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Southern Heating & Cooling, Inc.
2413 E Willow St, Scottsboro, AL 35768, United States
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Southern Heating & Cooling, Inc.

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Ne
Review №1

Southern came out and did the heating maintenance for us. They were very professional, helpful, and installed a co2 monitor for us. I highly recommend their services!

Me
Review №2

We called several heating and air places to help us and they all acted like they didnt want to fool with it all they wanted is for us to get a brand new unit but we called southern and heating and air and they took the time to look at it and work on the unit and they got it going again. The guys were really helpful and professional thank you for fixing it Tracy and Melissa

Lu
Review №3

Nice people. Thankful for their service. Nice to have working AC again.

Ir
Review №4

Had a blower motor go out on a Saturday afternoon with out-of-town relatives coming in on a hot day. Southern Heating and Air Conditioning sent out Adam Hill. He came out and quickly assessed the situation. He left for parts and stayed until almost 9pm to make sure our A/C was working properly. Great, friendly and professional help. So thankful for the service and so were our guests.

he
Review №5

Called this morning to schedule a technician because my elderly mothers air was blowing warm. Technician called and was at her house in a timely manner. He checked the unit and got it blowing cold in no time. He asked about the yearly service plan and we agreed to have it done. He said he had time to do it today. Very professional and an extremely nice man...

Le
Review №6

Came to repair AC unit which is not working. He stated that nothing was working. We will need a compressor. He was well informed and very curious. The tech name is Adam Hill

It
Review №7

Southern Heating and Cooling sold us and installed our new unit almost 10 years ago. Anytime we’ve had an issue, they have sent a Technician out that day.Their unit dropped our power bill on average $160 a month year round.All of their techs are very friendly and knowledgeable. If we ever have to replace our unit in the future, we will stay with Southern Heating and Cooling.

Dy
Review №8

Southern Heating and Cooling did a great job from start to finish. I called them with a problem at 11am and had someone here within a couple of hours. Our technician was very friendly and informative and I will definitely be using them again.

Do
Review №9

The AC guy who came to Sandy Creek (Apt. C-1) to fix my AC was VERY nice and fixed the problem quickly. My AC is up and cooling so nicely!!! Thank you soooo much!

Ni
Review №10

Adam came by today and after a couple quick inspections, he discovered a very simple solution which fixed our unit without any maintenance. Adam was an awesome maintenance person and I know that any time I have a problem, he will be able to expertly fix the issue quick.

Bi
Review №11

Service technician was really pleasant and was very knowledgeable. He explained what he was doing and why air conditioner was not cooling.

Jo
Review №12

I called Adam first thing this morning and he was at my house same day, fixed what he could with my old unit to get it up and running until I can get a new unit in the middle of a hot summer! Highly recommend!

Ch
Review №13

Trey and Adam came out quickly to diagnose our heating unit problems on the coldest day of the year! They were both knowledgeable and efficient with their craft while providing honest advice regarding the severity of our problem. They quickly fixed what they could while they were on site and provided reassurance on a quick turnaround on an estimate for a failing special order part for our aging system. They left us with valuable information, should disaster strike, on how to maintain our unit if shipping becomes an issue with the replacement parts. We would recommend these guys should you find yourself in need of service!

Sh
Review №14

Very prompt, pleasant technician, friendly, helpful explaining all thoroughly, would recommend to anyone needing help!

Gl
Review №15

Accurate diagnostics and responsive service. It was a great experience.

Al
Review №16

Trey done a wonderful job today. I have been using southern heating and cooling for sometime now and am very pleased with there service. I will continue to use their service in the future. Thank you Trey!!!!!

Re
Review №17

Josh was very helpful and professional. He answered all of my questions and was able to set me up with a service plan. I was able to get an appointment the day I called and the unit was cleaned in a timely manner.

Pe
Review №18

Ive watched sweet little Tres grow into a very nice young man(thanks to is mother!). He is so pleasant and courteous and has great manners. He was very thorough and explained what he was doing for me.

Tr
Review №19

Josh is very knowledgeable and professional. He helped us with our HVAC in our older home and made it easy to understand the issues that needed to be addressed with our system. Would definitely recommend to anyone looking to have heating & cooling work done!

Da
Review №20

Fast service after I gave them a call. Ended up having new compressor and few other things. Only thing is I feel the $100 service call is to much. Especially after I used them to do the work. But all in all satisfied and will use them again!

Gl
Review №21

Show up quickly, diagnose issue rapidly, repaired immediately at a fair price. First time using this company, it will be my go to for HVAC issues in thefuture.

Te
Review №22

So thankful Adam was able to come out to repair our a/c unit on a Sunday! He was professional, respectful, & courteous! Able to get the unit cooling in a very short time! We have always been pleased with Southern for all our heating & cooling needs! Thank you all very much!

De
Review №23

Adam showed up the day I called. Very professional. Diagnosed the issue quickly and had the parts needed for repair on his truck.

Jo
Review №24

Tyler was professional and did a great job of explaining everything to me. We were very satisfied and will definitely use Southern Heating and Cooling again. Thanks!

Ga
Review №25

The man done a great job in a timely manner and was professional in every aspect of his job. Was kind and courteous and I am well pleased with the visit from him.

fr
Review №26

Would DEFINITELY recommend! Josh Howton came and helped us out! He did an amazing job! He is a very knowledgeable, and a kind person who always makes sure that the job is done right!

Ci
Review №27

Wonderful company who helped us out on a Friday night. Fixed our issue immediately. Will be using for all our future AC needs.

Le
Review №28

The technician was very thorough and even stayed after normal working hours to complete the job.

in
Review №29

Easy to deal with for a very reasonable price. Even putting the saying, You get what you pay for, doesnt apply here because the service was much better than what I paid. Tech was very friendly and explained his service in a way that a dummy like me could understand.

Dw
Review №30

Trey was great, He knows my House better than I do and takes better care of it than I do, but the best thing is he keeps me notified of all the things I need to know we prefer Trey cause we need him he knows our house better than anyone .

Je
Review №31

Quick response. Quickly and accurately diagnosed the problem. Fair price. Great service. I would highly recommend.

Na
Review №32

Arrived on time, friendly and professional. Seemed knowledgeable. Careful not to step on plants around the outside unit.

He
Review №33

Adam was very friendly and professional.After having three different companies come out and work on my unit.I finally know whats actually wrong with my it.Definitely give 5 stars.

Au
Review №34

If you are looking for help, support and service look no further. Chris could not have been more helpful and professional. He truly understands the needs of a home and was patient with me. He did not coerce me into purchasing any products and provided me with a sense of comfort! Top-Notch customer service. It has been a while since I have run across such wonderful help and service. This day-and-age some of that has gone by the wayside. I suppose that is why this company stands out so much. Thank you Chris for your time, and help!! If you are looking for help, try these guys!!!

Ch
Review №35

Great, quality service. The technician was thorough and overall pleasant.

SU
Review №36

I would highly recommend Southern Heating and Cooling. We called Monday morning and they came out within a couple of hours and fixed our problem. Very courteous, knowledgeable and professional.

Ca
Review №37

Initial service review was excellent. The installation of a new gas HVAC system for my downstairs was prompt, clearly explained, the installation technicians were efficient, courteous, considerate of my home and myself. On a scale of 1 to 10, I would give this service a 10+.

My
Review №38

I love southern heating and cooling always on time and efficient we will continue to use southern heating and cooling in the future

Li
Review №39

Our tech, Trey, was VERY courteous, professional & very friendly!! I wouldnt hesitate 2 use their services and/ or highly recommend them!

Sw
Review №40

Tyler did a superb job and his expertise showed. Highly recommend him for other jobs, pertaining to AC/Heat.

Ju
Review №41

Dustin solved our HVAC drain problem.

Ti
Review №42

Called and told them the issues we were having and the noise our unit was making. Someone was out within 20 minutes trying to find the problem and fix it. He found the problem and had it fixed within ten minutes! Highly recommend! Great customer service!

Ma
Review №43

My unit was very well maintenanced and cleaned by Tres. He was a very polite and hardworking gentleman.

Br
Review №44

Tyler Anderson did a great job of getting our air fixed. He was very knowledgeable and got our air conditioner running in no time. He also had a positive upbeat attitude, and took the time to explain everything. Best service by far. Ms. Lisa answered my call and was very accommodating and helpful and reassured me someone would be out today. We will definitely do business with them again. Great job Southern Heating and Cooling for retaining great staff and treating your customers well. I definitely recommend them to anyone needing heating and cooling service!

Be
Review №45

Adam was very friendly came in did job inside & outside. Did a great efficient job. & was very informative. Thank you for your service

K
Review №46

We moved into our home a couple of years ago and the HVAC systems were working well, but were 22 years old. We wanted to keep an eye on them and found Southern Heating and Cooling via online search. They came out, did an inspection on everything, and fixed a couple of minor problems as part of the inspection. They did such a thorough job we asked about service programs and became a service customer.We needed a couple of repairs along the way. The service was always prompt and professional, and they didnt use the opportunity to make a sales pitch. When it was time to replace our system they were a pleasure to work with, and they worked around our holiday schedule saving our holiday plans. The system they recommended is more efficient, quieter, and saves us a bunch of money on our energy bill.Recently I was under the house and realized our crawlspace humidity was much higher than seemed normal. We needed to get it dried out and remedy the issues so we werent dealing with mold and damaged wood. Because we have such trust in them we called Southern Heating & Cooling for a reference to get the crawlspace work done and found that its something they do! They got us on their schedule and in just days had a crew out to do the work. When they finished on Thursday the relative humidity in the crawlspace was 95% On the following Monday it was 50%. The price was right, and the equipment they recommended and installed is top-of-the-line. We couldnt be happier.We cant say enough good things about this company and their people. Everyone we have come in contact with has treated us so well, and their service has constantly exceeded our expectations.

MI
Review №47

Tyler Anderson is extremely knowledgeable about heating/ac and very professional and polite. His knowledge and attitude saved my family from being left in a very dangerous situation from our heating unit. Tyler is a 5 star professional for Southern Heating & Cooling! I had heard about there great reputation - today they proved it!

Ri
Review №48

Adam provided excellent and knowledgeable service for our twice-yearly maintenance visit. He also listened to our concerns regarding the AC unit and returned within a week to replace the parts, checking to make sure we were satisfied. Highly recommend Southern Heating & Cooling.

Ja
Review №49

New to the area and was not sure who we could use. This is the second time we’ve used Southern and very happy with the service and the nice folks working there

Bl
Review №50

Our gas-electric unit finally gave out after 15 years. We decided to go with Southern Heating & Cooling because we saw their reviews online and were willing to work with us on a time frame and financing.We are so appreciative of their patience with us and very impressed with their professionalism, work completed and the knowledge everyone had from start to finish.We have a 4b/2.5b home with 2000sq ft that uses gas heat and electric AC. The unit went out during a cold front moving thru from the recent hurricanes further south. We had our new gas-electric unit and parts installed from start to finish in less than 2 hours. They even mulched the area outside the unit for us and cleaned up very well after themselves.THANK YOU SOUTHERN HEATING & COOLING for all your hard work and care towards us. We appreciate you all!

Ke
Review №51

Southern Heating & Cooling has always provided us with exceptional service! Thank you to Tres for the recent maintenance check!

Ch
Review №52

Adam and Tres came on time and were very thorough going through both of my units and found a coil leak that needed repairing. Will definitely recommend.

El
Review №53

Highly recommend Southern Heating & Cooling. Very good service and they work hard to ensure you are satisfied. I also love that they are always giving back to the community.

Ru
Review №54

The guy ho come to fix my AC was so nice and professional explaining all the problems and the fixing process and after finish the work stay a little bit more until he make sure everything works fine

Wa
Review №55

We have used Southern Heating & Cooling for over 12 years. We have always received exceptional service by their courteous and professional staff. They installed a complete HVAC system in a new house we built in 2008 as well as replacement units in both our daughters homes in Huntsville, Al. They have always quickly responded at all 3 location when we needed any kind of service, which so far have been minor. In all cases they have been very competitive and low bidder in price for all units installed. Our special thanks to Joey who is a exceptional first face to their potential customers.

Ni
Review №56

Tyler and Trey came out today and did our yearly inspection. They were phenomenal. Quick, professional, and extremely through. If you need to have your housing HVAC inspected, I HIGHLY recommend these guys.

Me
Review №57

After we called, they came quickly and had it fixed in no time. I would highly recommend Southern Heating and Cooling.

Ch
Review №58

Great job. Quick response

Ke
Review №59

Trey was awesome! Efficient and friendly. Explained everything he was doing and fixed the issue.

Ja
Review №60

Tyler came to my house and immediately saw the issues and fixed them promptly. He was ver experienced in what he does. He did a great job and had my AC up and running in no time. I highly recommend Southern Heating and Air. The lady I talked to on the phone was also very polite and seemed to really care. She had a great phone presence.

Sh
Review №61

Respond quickly. Courteous. Efficient and well trained

Mi
Review №62

Very professional and very fast! I recommend using them Everytime! Always ask for trey !!!

As
Review №63

I use southern heating and cooling highly recommended them

Ch
Review №64

My technician was very pleasant, professional and arrived early. He called to alert me that he would be early and I really appreciated that. He did a wonderful job and was very informative about our units. I highly recommend Southern Heating and Cooling!!!!

Ch
Review №65

I appreciate that the service tech came out and began work on our unit even though I was running a little late from work. Apparently they didn’t realize we had 2 units to maintain rather than just one. He called the office and they had him stay and service the second unit as well for a small additional charge.The tech was polite. The only reason I didn’t leave 5 stars is because after he left I realized our back gate was left open. Had my dog been let out she could have run off and become lost. We will continue to use this provider.

Bu
Review №66

Very good company. Provides quality services and products at reasonable prices. Very satisfied.

Ta
Review №67

Josh was a great service technician. He found my problem quickly and repaired it within a few min. Unlike a lot of other companies he found nothing else wrong. I highly recommend this company.

Wh
Review №68

Cody did a great job and went out of his way to get me up and running today instead of waiting until next week. I’m not happy that a new (not quite 3 year old) unit had a bad coil which meant paying for labor and Freon. Coil under warranty thank goodness. Cody was professional, courteous and on time.

do
Review №69

Arrived on time, did a great job on my HVAC units!

Ka
Review №70

Trey was here at 8 oclock sharp and took care of our checkup thoroughly and was done at right around an hour. He was professional in both manner and dress. Great job!

Jo
Review №71

My technician Adam was fast and good! He went straight to work diagnose the problem and fix ! We will ask for him the next time we have work to be done. Thanks Southern Heating & Cooling.

Je
Review №72

He did a job and was very helpful.

Al
Review №73

Josh was great! Very polite and professional! He replaced the capacitor in our unit in just a few minutes and was on his way. I was shocked by the price of the part and the service charge being so cheap, and not to mention how patient he was with my dog. If youre looking for a hvac service that is Johnny on the spot, friendly, and wont charge you and arm and a leg THIS IS THE COMPANY!

Ja
Review №74

Adam Hill serviced my units at our primary residence and lake house. Very thorough and professional.

Br
Review №75

I had a good experience when Southern installed the two HVAC units in my new house a couple of years ago. Before long it was apparent that one or more of the thermostats were faulty. Southern came out and replaced both free of charge.This Spring my AC couldnt keep up. Cody Jones came out and quickly found the issue. A piece the MFG left in the unit when the unit was shipped had fallen and punctured the coils and caused the coolant to leak out.In a few days Cody was back with a new coil and all the work was covered since it was a MFG issue.Cody was pleasant to work with, professional and efficient. Thanks so much Southern for hiring good technicians and backing up the products you sell!Brandon

Li
Review №76

Southern is absolutely the best! They have a sense of urgency, are professional, knowledgeable and experienced. If we have a problem, they are persistent and stick with us until our problem is solved. We have had great experience with all their technicians. Adam helped us today and was awesome. Thank you Southern Hearing and Cooling!

Gr
Review №77

I was in a bind and needed service ASAP. I picked Southern off the Internet. I am glad I chose them. Tyler was prompt in calling me back. He was also prompt in getting to the location and repairing my AC. He was pleasant to talk to on the phone and very helpful. I will definitely use Southern again. Thanks!!!

Ka
Review №78

Saturday night February 13, something happen to my heating system NO HEAT system dead will not come on Call the emergency line Tyler came to my house to fix it at 9pm that Saturday night at 10 pm I was cozy again . I have done business with this company for over 20 years . They have never let my down

De
Review №79

Every step of the process was handled with the utmost professionalism. The office personnel was helpful, service was performed in a timely manner. Cody, the technician, explained every possibility and made sure I understood what was required to get my unit up and running. Very professional behavior. He also told me about a twice a year “checkup “ that I am going to purchase. Very, very pleased with every aspect of this service call. And extremely happy with the reasonable cost! I will be using Southern Heating and Cooling for all of my AC/heating needs.

Ma
Review №80

Today Adam serviced our HVAC unit. Adam was courteous, friendly and professional. He reported his findings, and showed us a photo of A/C coils to give us a heads up that our unit is giving it all it can, a new unit will be in our future but we are doing good for now. We have done business with Southern Heating & Cooling for over 15 years. The office staff is great too.

Ra
Review №81

Had semi-Annual check-up performed today. Trey checked out both Heat Pump Units. Checked operation of both air Handler units (attic and basement area). Checked outside units, washed/cleaned coils, outside of units. Everything checks out O.K.Did a great job, very professional, answered all my questions. Very satisfied.

Ch
Review №82

Office staff was courteous and responsive. Technician arrived on time for routine maintenance visit and was courteous, knowledgeable, and thorough. Fair pricing. I will use Southern H&C again.

Wa
Review №83

On Tuesday, June 2nd, 2020, your tech, Mr. Adam Hill, came to our home to do a 100% check on our AC/heating unit. Mr. Adam Hill was very courteous and personable in talking to my wife and I. He did an outstanding job in the attic, inside and outside of our home on making sure that our unit was still in top shape! My wife and I would recommend this company and this topnotch tech, Mr. Adam Hill, to anyone who would require Air Conditioning or Heating Unit repair or checkup. Thank you for a quality and professional job well done!

Wh
Review №84

Great service!

Sa
Review №85

Trey Chambliss was my service provider. He was very polite, answered all questions, on time and did the job thoroughly. Was very pleased with the work he did. Highly recommended

Ni
Review №86

The tech was early and thorough. He explained things as he went. I had to leave and come back, and he was still attentive to his job.

Ca
Review №87

My service maintenance was completed by Trey in a timely manner. I was very pleased by the service I received.

J
Review №88

I have used SH&C several times since moving here. Each technician has been respectful & professional. No sales pressure, quality work, and responsive. Office staff is the same. They truly care about their customers and provide friendly, excellent service!

Da
Review №89

Thank you for the service. Trey was professional, prompt and very courteous. He went beyond customer service in assisting me with some pressure washing while the AC unit was cycling through some testa. Would love to have him as my Service Technician.Thanks again. Job very well done.

Li
Review №90

We came home from a 10-day vacation and when we walked in the house, we knew something was wrong with the a/c. We called this company the next day and within hours, the owner of the company was knocking at our door. Did I mention that it was 95 outside? We had excellent service and feel he charged us a very reasonable fee. Within a very short time, our home felt wonderful. Southern Heating and Cooling will forever be our go-to air conditioning and heating company. Thanks for the awesome response time and service!

Am
Review №91

Very professional and friendly! Our favorite place to go for hvac problems!

Ti
Review №92

For peace of mind, my mother wanted her air conditioner checked out. Adam checked out everything and cleaned the unit. He also gave her info about keeping the unit free from grass getting inside when the lawn was mowed. She is very happy with the work he did.

Av
Review №93

Trey was very professional and worked in a timely manner! We will definitely use Southern heating and cooling in the future.

Is
Review №94

2 different techs come out and both was outstanding told me step by step what they was doing what they was checking!!! Keep me in the loop didnt stop until problem was solve!!! I definitely keep using them in the future!!

An
Review №95

Excellent customer service ; knowledge

Ta
Review №96

I highly recommend Southern Heating & Cooling. My house unit that was bought from another company went out on a Saturday. I stopped by the office of Southern Heating & Cooling after lunch on Monday to get price information. Chris Sommers came to my house that same afternoon to get measurements. My unit was ordered the next day, and then my new unit was installed on Thursday. Service was GREAT!

fr
Review №97

If you want the BEST heating and air company call southern!! You’ll be glad you did. They are hands down the best company around.

To
Review №98

Excellent service.

Jo
Review №99

Very good service very knowledgeable and took care of our problem in a timely manner. Adam was the person that came out and was very professional. He had his mask on which was great during this virus..Very pleased and would recommend.

Je
Review №100

Today Adam & Trey came to check three units at our lake place.They did a great job!

Information
86 Photos
100 Comments
4.9 Rating
  • Address:2413 E Willow St, Scottsboro, AL 35768, United States
  • Site:https://southernheating.com/
  • Phone:+1 256-574-1300
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • HVAC contractor
  • Furnace repair service
  • Heating contractor
Working hours
  • Monday:7am–5pm
  • Tuesday:7am–5pm
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:7am–5pm
  • Saturday:7am–5pm
  • Sunday:7am–5pm
Service options
  • On-site services:Yes
  • Online estimates:Yes
Health and safety
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Highlights
  • Women-led:Yes
Offerings
  • Repair services:Yes
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