Went there this morning for the first time. Very friendly and helpful. I dont know anything about pools and she gave me info and explained it all to me very well.
Audrey was full of information and professional as well as personable. Outstanding customer service interaction.
I PLACED AN ORDER ONLINE ON 5/25 AND WAS NEVER NOTIFIED ORDER WAS IN, SO I WENT TO THE STORE AND TOLD ORDER WAS NOT IN SO I BOUGHT OFF THE SHELF AT FULL PRICE. NOW I AM TOLD I CANNOT CANCEL THE ORDER SO I HAVE TO BUY TWICE WHAT I NEEDED. THIS IS A TERRIBLE COMPANY AND I DO NOT RECOMMEND THIS STORE TO ANYBODY!
Probably some of the best quality chemicals you can find,but expensive.Customer service is good
No customer service from corporate or Pentair. I purchased heater online in April 2021. In June heater starts leaking. I called customer service for Leslie and Pentair. After getting the run around for a month, was told thete was nothing they could do. Because I installed myself, warranty was not valid.. $2500 spent but there is nothing they can do...
Didnt have what I was looking for but employees were helpful. Some more than others
They have chlorine and a lot of products in stock.
I get my water tested here weekly. They never try to sell me any unnecessary chemicals, theyre very knowledgable and friendly.
Very knowledgeable staff
REFUSES TO ANSWER PHONE. THEY WONT BE BOTHERED. EVEN OTHER LOCATIONS HAVE TO TEXT TO GET ANSWERS ABOUT INVENTORY. A PLACE THAT DOESNT HAVE ANY RESPECT FOR MY TIME SURELY WONT GET MY MONEY!
Always professionally and friendly!
Staff was nice and very helpful. Adrea was very helpful and knowledgeable. We will be going back when we need assistance
Very good and nice workers. Had the part I needed. They knew the part number I needed.
Staff was knowledgeable and helpful. Store appeared to be understaffed. The people who were working there were doing an amazing job. 4 stars for not enough people working 5 plus stars for those who were
My go to place for pool supplies. They are always nice and patient here.
Very helpful and pleasant staff.
This place is amazing, specially the customer service. Chris is so knowledgeable and ready to help with any advice you need about your pool. I am new to the pool ownership and i feel like Leslies had been holding my hand and helping me with every step, from water testing and balancing to selecting the pool cover to match my unique pool. This is THE PLACE for all pool needs!!!!!
The guys here are awesome! Very knowledgeable & helpful. Thanks!!
Way to expensive
Great local store for all of your pool/hot tub needs. I love the small business feel because their customer service is always out of this world.
This store truly has whatever you need for your pool. Unfortunately, it is the beginning of the pool season and they do not have enough staff to assist customers. The one person that was working, told me she was new and did not have the knowledge to run the test I needed on pool equipment. The experienced guy would be there in the morning and get to it. Left it there overnight for a more experienced person to run the test and he tells me hes too busy because he is the only one working in the store today until later this evening. So..... pool equipment down and cant run my pool. Was told by employee its my pool equipment and I can feel free to come and pick it up if Im not happy.
Very knowledgeable easy to talk to n they gave me the answers to my questions highly recommended by me
Nice store. Knowledgable staff. The always have what I need. I just feel like Im almost always guaranteed a long wait. They always say its because they are understaffed.
Alyssa and Audrey were so helpful and kind, they introduced us to the Leslie’s app to help us set up our new hot tub. We will definitely be returning!!!
They have everything you need for your pool.
Its a very nice place to shop they have most anything you can possibly imagine there and if they dont have it they will get it for you prices are a little bit High but they are very knowledgeable and if one person runs into a problem they dont know then they will go and get somebody that does know.
Always helpful and knowledgeable staff. They need more cash register help, but will always be my go-to pool place in the area.
Only been there once. Worker was helpful even though they didnt have what I needed.
Never greeted upon entering. Wasnt assisted with help. Wasnt busy either so Im not sure what the problem was.
Friendly and very informative
What you expect from a pool store, overpriced chems but the specialty stuff if you need it
They almost never Answer the phone
Very knowledgeable and helpful.
Too expensive
Great supplys
Great place for pools supplies
Had exactly what we needed thanks
Helpful friendly staff
They are a lot of help
Great group here
Way over priced.
Very accommodating staff
Very helpful, and knowledgeable
Friendly and helpful
Great service
Its ok..