Very discreet & i did not feel judged . Wonderful, friendly, fast staff
Very easy process to get Covid PCR test for travel. Emily and Ashley were very pleasant to deal with. Highly recommend this place
The manager I spoke with is so kind. Really can tell what an impact a small interaction could make on your day. Kindness goes a long way!
It was a very calm and quick experience. Thank you for not adding to an already uncomfortable situation.
Staff was ver friendly an helpful with a smile in their eyes.
Emily was very kind, helpful, and professional. I was in and out very quickly. I will definitely go here again!
Quick and easy. Hope the results will come quickly too! Very friendly nurse.
The staff was very polite and profession and non judgmental. The process was quick and the facility was very clean and my results for my test were immediate.
Clean environment. Friendly staff, especially Ashley. Definitely would recommend ARCpoint Labs of Schaumburg.
Very kind staff. Quick service. Clean facility.
The entire process was efficient, my appointment was setup for the next day. When it came time for my appointment time they were friendly, on time and fast. I was in and out in less than 10 minutes!
In and out. Great service.
Emily was really patient and did a great job explaining the process. Shes a gem!
This place is fantastic! If you need lab work, this is the place to go!
Stress free Covid test, experience started with an excellent receptionist.
Did what I needed, when I needed. Worked with my time request. No complaints.
Very efficient and prompt service. I had a very good experience
Torianna Griffin conducted my D.N.A. testing and she was very professional. She was very gentle as she swabbed the inside of my cheeks for the D.N.A. sample. She explained the entire process to me and she was very informative and friendly. You guys definitely have a wonderful employee!
Great place to go for Covid 19 testing. They have a great staff, are very accommodating friendly and are very quick to get you in and out. I highly recommend. Sending huge Kudos to the staff they are truly amazing.
Excellent service. Very kind with customers and polite in giving response. Good keep it up
Very professional and helpful.
Very professional, no waiting. Ive got the result the same day
Excellent service. Very fast and they’re very professional.
Scam artists. Consider yourself warned.
Called and got an appointment the same day. No issues getting the test done. Thanks for making testing so easy!
Very unrespecful receptionist (one of them)Speaks in a very patronizing manner.A horrible experience. I was bleeding through the nose after the test and ai asked to use the wash room, I was told I can not.When a person of another person of a white colour asked she agreed.Some one should really look into the service of this place.Never to return again !
Dont use their covid 19 test serviceResults not in time.No one to speak with and misleading information regarding results timeOne of the receptionist is extremely rude, unfriendly and negative !It was an insulting experience for us and I reccomend that you choose a different place.We paid over 1200 USD for a group test and had to cancel our flights .
Enjoyable experience
I was treated with courtesy, respect, and patience.
Very accommodating
Very unkind and unprofessional service at reception counter.I rarely post a public review but in this case I highly suggest you stay away.
Great service. I looked at other testing labs and this was by far the most professional. Anne and her staff took time and explained the whole process and gave me piece of mind. I would highly recommend this lab
Good service, friendly people.
I have to have blood drawn every 6 months for special serum tears to be made for me. Not too many places can handle this special process and I have had very bad experiences with a different company for the last few years. Then I was told about ARCpoint Labs in Schaumburg and have had my blood drawn twice now by Angela who has drawn my blood painlessly and handled the shipping of my blood to a special out of state lab without any mishaps. Angela is my go to person for all my future blood draws!
The service was fast, and the payment plan was just what I needed. Got my results in 5 days so I could finally move on with my life! Thank you so much especially to Anne who walked me through the entire process.
Simple and quick
Went smoothly, quickly and painlessly
The woman behind the counter is so terribly rude, ignorant and miserable to deal with. She is clearly very unhappy in her life and takes it out on the strangers that walk in the door. Be prepared to be treated in a severely unkind, unprofessional manner.She also violated the labs policy by accepting walk-ins that threw a fit over appointment policies. No social distancing either. Come prepared.
Great service with helpful mentality....
Lovely Offices, knowledge-able people.With functional medicine we are learning so much, and there are areas of specialty and information that we like to hold in our own hands.I was very impressed with their knowledge, their willingness to share it and how pleasant they are!
Very efficient & professional
GREAT JOB FRIENDLY AND PROFESSIONAL
Receptionist very unprofessional and rude
These people were super easy to reach and they kept me posted on what was happening with the client. Would definitely refer others to this company.
Great lab, extremely clean, efficient, friendly. Annette was an excellent phlebotomist. ARCpoint Labs of Schaumburg is definitely on my go to list for future lab work.
Highly recommended
Excellent! Fast, courteous, professional.