We are a new client (less than 6 months) but have been very satisfied with our relationship thus far. Xerillion is a Microsoft Cloud Solution Provider Partner and is committed to implementing what Microsoft envisions for the future. I really appreciate how the management has fully embraced Microsofts recommendations to take advantage of all the Microsoft 365 Enterprise platform has to offer. So far, so good!

Unbelievable experience with Xerillion. They moved my companys entire IT infrastructure (server, phones, firewalls) off our old outdated physical server to the Microsoft Cloud. Our monthly IT costs were cut more than 60% and we have experienced no downtime. With the COVID-19 pandemic my company of 50 plus employees were able to seamlessly pick up and work from home or remote locations without any problems. Xerillions staff is super responsive to emails or phone call when you need help. As business owner I cannot recommend Xerillion enough, A+++

Very pleased with the services provided, both on-site and remote. All issues are resolved quickly and with detailed explanations. The associates assigned to our office are personable, professional and very detail oriented. All interactions with the corporate office have been positive. Highly recommend Xerillion.

Xerillion does a great job of managing our IT systems at our office. They help us stay up to date in this environment where technology and the ways we do things is changing so rapidly. They always help us do it in a way that is cost effective and help us to weigh the benefits vs. the cost. We have been with them many years and I have never had a reason to look anywhere else.

Highly professional, knowledgeable, efficient and well organized with a fast process if you need assistance. I work in the IT industry and I have had good and bad experiences with IT support. Xerillion’s team deserves my top rating because of all of the above plus their attitude and work ethic. Easy transition to MS from Mac/OS environment.

Weve been working with Xerillion as our managed service provider for over 2 years. With little interruption to our business they updated our IT infrastructure which improved our operations and in turn saved us money. They provide speedy, daily support for our company in a friendly and courteous manner. Their team of technicians, managers and office staff are knowledgeable, professional AND fun to work with. Its been a great experience.

I have been a customer of Xerillion for many years, which is a result of their exemplary service. They are equally as quick to respond to minor issues as serious network problems. The technicians are very knowledgeable and attentive to our needs, large or small. I have learned over the years that a primary goal of Xerillion is too keep me happy, which is accomplished by strong communication and quick efficient problem resolution.

Ive enjoyed working with Xerillion. The techs and support staff are all very nice, knowledgeable and responsive. The solutions they offer have been useful and effective. Pretty good pricing to boot!

Xerillion consistently exceeds my expectations. I seem to be a magnet for weird things (my assertion) when it comes to my system. No matter how crazy, new or difficult my issues are, the Xerillion team gets me back on track quickly. I owe a particular shout out to John Naglich. He is extremely patient and knowledgeable.

My company has been partnering with Xerillion for a few years now. I dont get frustrated anymore when IT issues arise. I know that all I have to do is reach out to Xerillion and within minutes I can be on the phone with one of their team members. They fix the problem and I can get back to work! I highly recommend them!

Our Home Health Company needed an IT upgrade, Xerillion came highly recommended. Their staff helped us identify our issues and helped us enhance our system. Highly recommend them

Weve been a client of Xerillion for two years. We utilize their help desk services and I cant say enough great things about their IT Technicians. They quickly became very familiar with our systems and our employees needs. They are extremely responsive and I like that a live person answers all phone calls to triage our needs instead of an auto attendant. Our headcount has increased dramatically in the last two years and they hired additional IT Technicians to meet our growing needs. Ive only received compliments from our employees about the services Xerillion provides.

We found Xerillion on youtube when searching for Sharepoint support. After inquiring for additional info, an account manager (William) responded within 24 hours to coordinate a call to discuss our needs. We were presented with a proposal within a few days and the process and expenses were EXACTLY as detailed by William and completed ahead of schedule. The entire process was fantastic!

Xerillion has been provided swift and efficient support for Arbour Group LLC. As technology has evolved within our industry, Xerillion has been a consistent partner for all of our IT needs. We are looking forward to continuing our relationship with Xerillion as we venture into new opportunities within the Life Sciences industry.

I setup the initial IT infrastructure for WindRiver and the other various companies of its owner. As we grew, that meant I had more hours added onto my already full schedule. By 2017, the company expanded even more to the point that my time for IT was being stretched thin. I contacted Xerillion after seeing their website describe all the features that I wanted to add to the companies. With more security threats around the net, along with multiple locations and a partially mobile workforce, we made the decision to move away from an on-premises system and into the cloud, as well as to a VOIP phone system with Microsoft. The quality is the same with the added bonus of many useful features that come with the Enterprise license.There is extreme ease with adding new users all while keeping our company secure with advanced security. Now I spend less time worrying about IT work, which is better for our company and for me.

I have to say that my experience with Xerillion has been amazing! They are very prompt and professional! They have techs on staff that extremely knowledgeable! You wont be disappointed!

We are a nonprofit organization providing services to the homeless with three locations and 15 shelter sites. Migrating to the cloud was going to help us immensely, but it was a daunting task. Xerillion helped us plan for, execute and then navigate through this system. They continue to provide tremendous support to us and we are very pleased to work with them.

This review is not towards their service, but their sales person. I needed some 365 licenses and Microsoft’s sales told me to find a better deal with a partner. Talked to their sales, and unfortunately, no savings could be had. Being a small business owner and having no IT staff, I am left to the information provided by sales. I was given the impression billing for the licenses would be through Microsoft and this is not the case, not a big deal. My frustration stems from sales failing to mention to costs of setup the licenses. I was promised the only charge is for the migration of mailboxes and setup not charged. I come to find that I am charged for the setup of licenses. This is not right of sales to promise such things.

Since I turned over the monitoring and maintenance of our hardware to Xerillion, I sleep much better nights. Wayne, the CEO and his organizational are very results oriented and give us advise on what we need to consider to maintain a secure environment. Justin who is our #1 dedicated SME from Xerillion is considered part of our family.When some crisis does happen [and in the IT World, there is always something trying to impact your organization negatively], Xerillion is there working with us to get it resolved quickly. Dave, SVP, Operations

I got to know Wayne Chapin and Xerillion back in 2002 when I initially needed a major upgrade to our network and servers for Haeger Engineering. He had just started Xerillion and I was probably one of his first clients, but he gave great service and we have continued to use them since then. Xerillion has grown and adapted to accommodate the rapid changes in the IT industry but they have always been able to provide us with the service we needed and kept us current. We are now making the major jump to Microsoft Enterprise and cloud computing and using Xerillion to get us there.

We have been a client of Xerillion for almost ten years.We are a small company with only a few employees and about 15 computers/devices. Our IT needs are relatively simple, but not trivial. Our size is awkward forcing us to (1) make-do with Geek Squad type outfits or (2) pay big bucks for a firm which doesnt understand how to service a small company on a budget. To my knowledge Xerillion is one of only a few firms which fills this niche, and they do it well.Like all companies, staff come and go. In 10 years with Xerillion we have always enjoyed working with great professionals.

Xerillion has been Vaxcel’s IT partner for nearly 7 years, and they have always met or exceeded our expectations. Before teaming up with Xerillion, we had a cobbled-together system with multiple servers, and Xerillion was able to propose commonsense solutions and a long-term plan for upgrading our infrastructure. We now have just 2 physical servers, and a managed fleet of up-to-date workstations. We had no formal data backup protocol, and Xerillion helped us select and implement a system with real time onsite and cloud data backup. When it was time to upgrade our email functionality, Xerillion helped us implement Microsoft O365, and then recently upgrade to Office 2016. On the rare occasions when something goes wrong, we know Xerillion is just an email or phone call away, and response is going to be nearly immediate. Most importantly, Xerillion has become a part of our fabric. The people are terrific, and we know they have our best interests at heart. A great company to work with!Don BrownVaxcel International Co., Ltd.

If ever I have a problem with my computer it only takes one call to xerillion to get the best problem solvers on the case. 9 times out of 10 the problem is solved on the very same phone call. Cant begin to say enough about Xerillion!

The Xerillion team got our office network up and running very quickly and smoothly with cloud-based MS-365 along with the desktop equipment, telecom/internet, copier/scanner set-up and additional software we required. XC staff was knowledgeable, efficient and attentive to our questions and customized requests.Wilson TroutmanCFO - Eton Pharmaceuticals

Great experience, good customer service and no hassle transition of services.

Xerillion is an IT support company. When it comes to IT support, we tend to not think about it until the need arises and at that time everything is critical.The documents we might have lost, all of our records, data, etc., even the file we haven’t looked at in months, the obscure saved emails that may or may not ever be needed and so on. I have needed assistance for varied reasons from IT support in the past. From computer crashes to lost files, system re-boots that do not want to cooperate and Inboxes that have accidentally been deleted. I am grateful we have Xerillion.The support desk lets you know quickly that your issue is being addressed and that help will follow shortly. The team works very well together and easily logs on to your system to help you through any problem that youre having. All the IT people I’ve worked with have helped me through any IT issues I was experiencing. In office, as well as, remotely I have worked with Ali Kasim on several occasions. I breathe a sigh of relief every time he responds and I know he is working on whatever issue has arisen.Ali is an extremely talented IT professional, although that is not the only reason he is a pleasure to work with. He has a complete and unmatched understanding of technology, but it is his calm nature, confidence and reassurance that he will be able to help fix whatever problem you are having at the moment, that make him truly professional. He is always friendly, polite and thoughtful and never makes you feel like you should remember how to fix something, even if maybe you should.I highly recommend Xerillion for your IT support needs and Ali Kasim as a top notch IT expert, hands down – excellent.Sue FatigatoSales and SourcingRadco Industries

Designed and installed new server as quoted and discussed.

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