It was only after leaving the company where Axcell handled IT Management support did I realize how spoiled we really were. They were incredibly responsive, helpful and understood the IT support we needed.. They handled support for over 500 users in 30 states .Every employee was treated with respect and issues were dealt with quickly and efficiently.We were incredibly reliant on technology and work in a very demanding and time sensitive business. Axcell made us look good. They never missed a beat.I highly recommend Axcell!
Axcell Tech works with my company as our primary tech support and I must say that they are excellent to work with! They are incredibly quick to respond, friendly and easy to talk to and very knowledgeable in their field. From setting up VPNs to resolving network drive connection issues, and even dealing with lowly user-errors, they are always prompt and friendly. Their system for setting up IT tickets is surprisingly easy, and they even worked with our Adobe account when I had licensing issues, and thats something they could have argued wasnt in their job description, but they did everything they could to fix it as soon as possible. Nathan, Billy, and especially Jerry (Thanks for being so nice!) have all done excellent and I am glad we have Axcell as a business partner!
Since my Company has picked up Axcell Technologies as a computer support partner, any issues that arise are solved quickly and with efficiency. All the employees are knowledgeable and provide great customer service. If you are looking for that missing piece in your IT Department this is the company that will provide that piece.
I recently had a lot of issues with my computer. I emailed support at Axcell and I was given a call almost immediately. The tech was friendly, knowledgeable and quick to diagnose the issue. This was not an isolated incident. I have contacted them a couple of times in the past and every tech that has helped me has been the same as far as the service I received. I highly recommend Axcell Technologies.
Axcell Technologies is a great Company! They are very quick to respond when i have an issue. Their tech support is extremely knowledgeable, courteous and very professional. I highly recommend using Axcell.
Very knowledgeable! They always have the solutions and their response time is always prompt. Not to mention all the tech people are great to work with.
Our firm, Equitrust Financial Group, has been working with Axcell for over 15 years. Axcells staff are extremely responsive, knowledgeable, and friendly. Response times are within minutes of entering a support ticket. We are immediately notified with a time and what team member will be working on an issue. They do a great job handling our server/computer maintenance but also act as a technical partner in recommending equipment and services. Some of the software that we use is specific to the financial industry. Axcell has gone above our expectations and worked with these firms to resolve any issues that arise. I highly recommend this firm.
Axcell is always quick to respond to requests and fixes the issue swiftly with almost no effort on my end.
Axcell Technologies have friendly & very knowledgeable people who have always been there for me when Ive run into technical issues with my network & IT issues. They do great work & I would definitely recommend their services.
Axcell Support and their staff are awesome! Nice to have peace of mind knowing if I have computer issues, problems or questions, Axcell is always there!
Axcell has been part of my team for almost 18 years. Needless to say they are responsive, trustworthy and flat out good at what they do. We wouldnt be where we are w/out them.
Very quick and efficient