Disingenuous if not dishonest!Spent some time with a local agent back and forth for 2 days. All seemed nice and smooth. Then I even upgraded my policy. They gave me detailed policy coverage over the phone. I decided to add my wifes vehicle as well. I was ready to ditch my current insurance company. EVERYTHING WAS smooth so he asked me my credit card information so I gave him. AFTER, read carefully, AFTER I GAVE HIM PAYMENT INFORMATION, all of a sudden, what a coincidence, he noticed (!) couple of incidents on my driving record and one incident on my wifes. Then the price of the quote DOUBLED!How is it possible that he didnt see that information until he made me give him my payment information? No, it did not feel honest business practice. I came here just to see if they pulled the same trick on others. I started reading reviews and BINGO! This is how they play you!I am sure, for the internet professional response policy, i will receive a reply from Geico saying We are very sorry to hear this,we would love someone to get in touch with you to correct this issue etc. But its too little too late!I was going to add my home insurance after after we settle with current roof claim with our current insurance company (due to storm damage) So yes, they lost 2 cars and a home due to this last minute change. But more, of course I will share this with family and friends. Too bad Geico, o thought you were better than this!

Was able to get insure the same day on the spot. Very professional and personable. Quick service.

Professional, knowledgeable courteous. I have a 18 year old whos driving habits will require me to wait 9 mo. before I can call this gentleman back.😡

Subpar experience. I have dealt with claims before with various companies and understand they take a little bit of time. There was poor communication, I just wanted someone to follow up and update on process

Great service and prices. I recommend Tims office highly.

Love GEICO they beat all their competitors.

Affordable insurance and great customer service

Happy with my insurance geico

I accessed online to get a quote, finally got a price but after entering my credit card information they changed the price to be mucb higher than prkor is this how you do business? Not gonna go to Geico again!

GEICO WILL HIT YOU WITH none existing final bills after you cancel !!!DISGUSTING EXPERIENCE I HAD> STAY AWAY !!

I typically hate calling in Geico but I called in this location and spoke to Jennifer and she was so helpful and so nice. She made me feel comfortable and tried to help me out in the best way possible. Thankyou Jennifer!

DO NOT DO A ONLINE QUOTE!!!! I did one and this agent WILL NOT stop calling my phone. Its been about a month, if not more and they are still calling daily. Its almost harassment at this point. If you contuine to call and get no response after being told no thank you STOP CALLING, YOU SEEM DESPERATE

Ever since switching to Geico for my Renters Insurance I have done nothing but try to promote others to their services. They have the best prices and their service is off the charts. Jim helped me save a ton of money! I highly recommend.

After being with many other companies I called Geico and spoke to James. He took the time to help me understand what I actually needed to properly insured. Its always nice to understand what you are paying for. I have given many people his contact info because of this and good pricing.

I did an online quote. it was over priced. no need to call me.

I had amazing experience with this Geico. James was able to figure out all I needed for my car and new house. He was friendly and the rates were much lower then my other agency. So happy with the service and rates.

After continuous headaches I finally found an agency I can stay with! James was beyond helpful and knowledgeable. 6/5 stars - hands down the only person I will refer family and friends to.

Back on 04/07/2015, my vehicle was involved in an accident in a private parking lot. The driver in the other vehicle was parked or stationed on the opposite side of the incoming traffic side, facing the street. The driver of my vehicle was facing the street, driving in the outgoing traffic lane. The other driver, without regard of their surrounds, proceeded to start driving the vehicles. Backing up into a parking spot, so the driver my vehicle remained stationed. The other driver then proceeded to straighten their vehicle and drove forward and hit the driver side of my vehicle. After calling the police, they stated it was the other drivers fault. After contacting geico, they claimed it was 80/20, the driver of my vehicles fault. I fought to bring them down to 50/50, but that was as far as they were willing to go. Even though the police said otherwise.

James has made things so easy and worry free for me and my family. If you’re going to use anyone I highly recommend getting in touch with him. Thank you!!

Seemed nice but ultimately couldnt come to good price

Best of the best, if you love your animals take them here!

Just visited the Schaumburg office and was impressed the excellent customer services and professionalism. Tim does a great job making sure you are well taken care of. I would recommend this office.

I like how they use your credit score to squeeze more money out of you not your driving record. And wait the best part is they wont report that you pay on time. Great way to screw the customer. Thanks so much.

Beware of BAIT AND SWITCH!Was quoted one price over the phone, only to see that it did not include all of the drivers in the household. This was even though every car was matched up with a driver and all information was given to them regarding ALL drivers. I noticed the missing driver when I logged onto my account to print my cards. I called them immediately to let them know. They said theyd get back to me within 72 hours.They didnt.I called them back again. The agent said a supervisor would call me back in 30-45 minutes.They didnt.I logged onto my account the next day. They finally added the missing driver and my rates TRIPLED!!So within 1 week I was sold insurance on 4 cars and a house for 1 price. Canceled my other insurance. Noticed an error (on their part) in the policy. Contacted them twice and was promised a call-back twice. Never got ANY call-back. Then found my policy quote TRIPLED!!! Not only was this way more than their quote, it was WAY more than my previous policy that I had just cancelled in order to join Geico.If I could give less than one star I would.

Thank you so much for making it easy and affordable. GEICO is amazing!

The agents were pretty helpful and help us get a cheap policy

Jim always goes above and beyond and has great customer service! He even went out of his way to find a way to lower my home owners. So glad I switched to Geico.

Awesome Insurance Company.James Clancy is the Bomb.Very satisfied to be with GEICO

Total D bag on the phone, wouldnt shut up long enough for me to explain anything while trying to get a quote.

If you need assistance, contact Jim Arundel!! He was able to get me an awesome deal and even contacted me when he could make adjustments to even lower my cost! By far best insurance agent/company!

James was a great help. He helped me seemlessly find an appropriate plan that best suited my needs. I don’t see myself doing business anywhere else.

Working with James Clancy has been exceptional, he is without a doubt an asset to GEICO. James offers his expertise in the field and is always willing and able to go the extra mile for his clients!

Had a great experience with Jim! He was not only able to lower our current cost but also offer more coverage with that discounted price.

Very helpful agent, James, was great! I would recommend him and this office to my friends and family.

Will NEVER recommend Geico to anyone ever again. Their claim process is not keeping their customer in mind. The supervisor said he’d follow up when I asked him to pull the recorded conversation of them lieing & misleading me about what my policy covers. My lesson & recommendation is don’t use Geico for auto insurance and NEVER listen to what they tell you. ONLY read the fine print & investigate yourself. I have never been so mislead by a company in my life.

Ive been a geico customer for years. Jim Arandel is always helpful in assisting with any changes on my policy or answering questions. Great Customer Service.

James is top notch. Great service and rates and accommodating to our needs.

Really bad service, as they keep you out side the office where the insurance guys sit, so they just want to take your money and all that discount is not true as my car insurance is going up then you go and complain and the guy will give you his own discount but after few weeks you will receive a letter from GEIGO asking you to pay the balance which is the same discount the guy gave you, last time I managed to get inside the office and it was so unprofessional as most of them young people and you could tell they were between jobs and just trying to waist the time.

Ask for Jim Arundel. He is an awesome agent! I was given 5 star service, and saved a ton of money. So glad I switched to Geico.

Switching my policies was vey easy, and saved me $2,648 per year!

My wifes car was hit from behind by an uninsured driver and suffered significant damage. Weve had Geico for a long time but had no claims experience with them, and feared the worst given the save money with Geico attraction that drew us to them to begin with. I couldnt have been more surprised and pleased. Geico actually had a representative located in the car repair shop...the rental car was waiting for us when we arrived, and the repair was timely and well done. If going through a an auto repair can be seem-less...this is as close as it comes.

Great service, best price quoted, and got the insurance signed in one call.

Spoke to James and he provided a good policy on home insurance at a fair price, definately will recomend to others.

I like the Manager Joe great guy very professional and helped my family finding a right insurance coverage .

James is a fantastic agent. Wouldnt go to any one else!

Its always such a great pleasure to go and see Joe Kilgallon in his Schaumburg Geico office. He is always ready and willing to help you for any issue you have related to your Geico insurance policy. Trust me Joe is an Asset for Geico and I see Geico through Joe Kilgallon. Thanks Joe!!

I am sick and tired of Geico. I have been with them for over 8 years, and through everything, they have increased my rates every 6 months for the last 3 years. My response is that drivers today are becoming more costly for insurance companies, so my rate goes up proportionally to cover the cost of drivers elsewhere. Well, thats great but that isnt me trying to cost you more money to ensure me even though my driving record and credit history is great! Just got information that says its going to jump another chunk AGAIN and I cant stand it anymore. Im going to look somewhere else. Thanks for taking care of your long-term customers. You wont see me again.

I switched to Geico and James showed great attention to detail, and saved me $800/year on my insurance. And got me more insurance!

Great service

Thank you to Beata, she was wonderful!

GEICO IS ABSOLUTELY HORRIBLE!!! THEY CALLED ME TO LURE ME AWAY FROM COUNTRY FINANCIAL HOUSE INSURANCE. THEY GAVE ME A GREAT PRICE ON HOUSE INSURANCE SO I DROPPED COUNTRY. THEN THEY SENT A GUY OUT TO INSPECT OUR HOUSE WITHOUT CALLING FIRST! WE HAD TO SEND THE GUY AWAY BECAUSE WE WERE HAVING WORK DONE ON OUR CHIMNEY AT THE TIME. THEN THEY CALLED TO MAKE AN APPOINTMENT FOR THE HOUSE INSPECTION AND THEY STARTED ASKING ABOUT PETS. I TOLD THEM I HAVE A SMALL DOG WHO IS MEAN. THEY DOUBLED MY PRICE FOR HOUSE INSURANCE AFTER I HAD ALREADY DROPPED COUNTRY!!!!! I NEVER GO BACK TO ANYONE AFTER THEY DUMP ME! THEN GEICO SENT ME AN EMAIL TO SAY SORRY TO SEE YOU GO. SO FUNNY !!! 😂😂😂. OMG 😲😲😲. AND WOW 😳😳😳. I was so mad at Geico for doing that to us 😡😡😡

Spoke today to get a quote for auto insurance. Complete idiot i spoke with over phone. He wanted my social security number and other items that dont pertain to car insurance. Id rather deal with Eagle Man insurance than these idiots

I am happy with GEICOs rates for my car insurance. I tried switching from GEICO on my home insurance and ended up regretting it. I am switching back.

Great friendly service.

What a s*** show with GEICO. Customer service is horrible, made mistakes on my policy and called back to have it corrected only to be charged for their senseless mistake in making errors. Keep deceiving people with your useless commercials about saving people money, doing the opposite, scamming people out of their money.

Geico was horrible to work with. Denied my claim of being rear ended even when their insured recieved a ticket from the police. Susan Perlman, the claim examiner was very unpleasant to myself and my insurance company. I hope I never have to deal with these people again.

Tim Calcagno owner is a stand up honest person.

The geico lizard crawled up my pant leg and was assuaging me of my parents.and they say n-word but I’m muslim.

Ughhh, and whats with the disgusting, foul-smelling bathroom? My Grandma almost had a heart attack after having to use their bathroom. Never going back!!

Very professional, informative, and kind.

A Low Cost Lizard that fails to communicate properly in an open source interoperable alliance or covenant with court municipalities thereby endangering our system of justice. The entanglement of insurance scams such as an SR-22 become blown out of proportion and their by threaten the laws that were intended to serve the people. Sox Rox has now become the physiological standard for Supercritical Oxygen Rates of Oxidation in otherwise healthy Auto Immune Semiconductor Index Relational-Object-XML Kar Vessel Oxides of Sulfur 6-Carboxyl-X-Rhodamine Emissions.

I love geico! 2 accidents took care of everything!

Good experience. Wouldnt say it was great as the interaction was one sided. I had to ask for everything I needed. There was no formal explanation of products/policies

Terrible service using bait and switch techniques

Not too happy with this company and their insistent calling. I asked them to stop calling me to no avail.

Lol I was about to go with this company until I checked out their complete garbage reviews. I also noticed that they do not respond to reviews. This is often a sign of a scam.

The worst insurance company I have worked with! Told my boyfriend and I what are payment was and then a few days before the payment was due they told us we owed more!! We even talked to a manager and he told us our payments and we made sure that is what it would be and then they sent an email three days before it was due telling us it was more. Cancelling my policy and going some where else.

Not bad, nor great just meh

Horrible insurance, will give you low price on start and then every 6 months increasing ( without reason) I didnt have any claims, accidents and pulled my husband credit report without permission- ridiculous

Rip Off Company- Never Purchase insurance with these guys...

Addresses our needs well

Excellent

Great

Very bad service

Good

Good insurance I recommend it

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