This company, namely the owner, Mario DeCostanzo, committed insurance fraud while dealing with my insurance company.My sump pump stopped during a heavy rain,, leaving a couple inches of standing water in my basement. I called them on a Sunday (important later) and left a message. Mario returned my call that evening, quoted a reasonable price range based on the information I provided, and said he could be there in the morning.He arrived with his crew on Monday morning with 2 laborers. I walked the basement with him and afterwards he quoted me $12k - $15k to remove damaged possessions and furniture, remove ~500 sq ft of flooring, and remediate any mold. I agreed and his guys started removing items from the basement.Mario came back with paperwork for me to sign that had standard charges (rate / laborer / hr, mold remediation, nothing notably expensive), but no contract or total quote. At this time he informed me that it might come up to as much as $17k. It was a lot of work, and I needed it done, so I agreed. I made the mistake of mentioning what the amount was I was covered for and gave him the insurance company information, so he could go straight through them.A couple weeks later I received a breakdown of the adjusted insurance payment from my insurance company before they paid him. $27k!Thats adjusted down from his bill of $31k!His breakdown included line items such as $900 for duct tape, $1200 for sweeping my floor, $3000 for mold remediation for ONE SIDE of a bare stud wall, then another $3000 for the OTHER SIDE! You can spray a stud wall completely from one side, and the spray he used cost $27 on Amazon.That phone call on Sunday evening? He charged it as an emergency service call for $300. $2200 for labor on the day they removed the floor, then another $3287.36 for them to remove the floor, then ANOTHER $3237. 97 for debris removal for the same flooring!Of course my insurance paid him all of my $25k limit because we couldnt prove he didnt do the work, so their hands were tied.This guy is a criminal who will take advantage of you and count on you not to have the money afterwards to take him to court.