The manager in this facility needs to be fired Lawrence Arnet, poor service and starts from management they are not solving any problems just creating them, I had a unit to pick up and COPART canceled it to book in on there Transpoort company instead of telling the clients I had booked the unit already. Poor management, service, poor productivity. Worst service I have ever experienced ever.

They are not honest about the listing. They stated car as rear drive and key is available. But when driver went to pick up the car, the car wasnt running and the key wasnt available. You guys have to stop screwing people like that... I will never buy online with Copart anymore, they upload blurred pictures.

This location is extremely unorganized. The staff is rude and have no regard for its customers. This location is tight with very little parking space for trucks to load and they crowd what little space they do have with vehicles that should be in the holding area. They put walk ins over appointments for a scheduled appointment it took them 4 hours to complete a one car pick up. Do not recommend this location.

I love this place! It damn sure helps put food on my table, in the people there I have always looked out for me since day one!

Very friendly and polite group of people working at counter. Show compassion about my total loss vehicle to retrieve my personal property. Last final look at my XT5 Cadillac and cried..

Very bad experience,bought 1 car from Savannah Ga Copart a month ago and they lost the title.i kept calling and all they say is try tomorrow.when i called the mannager he found it in 5 min and sent it over.30 days to get a title!!!i bought another vehicle this week and came today to pick it up and they say you need a app to get your vehicle.i waited for 5 hours as a walk in to get 1 car and watched people waiting more than i did and they had a appointment!!.when i got the car finnaly it had damage to the side but when they listed it was rear side damage only.the guys that load vehicles are very very slow.i bought cars from other Copart locations and never had problems.my sister buys over 100 vehicles per year from copart and never had issues,only in Savannah Ga.i am gonna file a complaint for my vehicle side damage that was not listed.!!

Excellent location and very nice gentleman

I .i will recommend it to others.enjoyed the EXPERINCE.it was very informative.Customer friendly.

Great people and excellent location

Girls inside are polite and helpful. Watched as only 5 cars brought out before mine and it took an hour and 20 minutes. Just ridicules. No sense in it taking this long when an ELD doesnt stop running.

Very well attended and well ordered with the components that it brings down, whether they are bumper lights, they keep it in a bag and put it inside the vehicle so that the experience at Copart Savannah is very good.

Awesome experience overall. Mrs. Young at the office counter was really nice, when she found out it was my first time she jumped right into conversation with me asking me plans for my purchase and was very nice about showing me the title paperwork and telling me what everything was and directed me on how to proceed with the pickup. The guy on the tractor came around and got my car, brought it around to me quickly. It was a fun experience and thanks to the exempleray service ill surely use Savannah Copart again.

BIGGEST SCAM IN HISTORY. I MAX BID ON THIS VEHICLE LOOKING TO BE A VERY CLEAN M3. SHOWS UP LOOKING LIKE IT WAS PULLED FROM THE BOTTOM OF A RIVER. LITERALLY LOOKS LIKE THE HULK THREW THIS CAR ACROSS THE STATES. STRAIGHT OUT OF A MOVIE SCENE. COMPLETE B.S. COPART SAYS THEY WILL TAKE THE CAR BACK BUT WONT COVER MY $1000 TRANSPORTATION COSTS. THATS THEIR POLICY

Terrible!!!Whats the purpose of appointments if we still have to wait hours?I arrived at 420pm and didnt leave until after 7pmAbsolutely horrible!!!

Why make an appointment. had an appointment 11 am, left 4 рм😡😡😡

Great patient staff who have their hands full but still pay attention. These auctions are not for everyone so do your research, understand the risk and have some fun. There are a lot of gotchas at these auctions so make a list and ask a lot of questions to the staff. Looks like new procedures get rolled down from corporate and customers hear about it last minute. I really dislike the old, very heavy battery jumper pack they offer (for free). Its just inconvenient when personal jumpers are now compact with reverse polarity protection. There should be a list of approved jumper packs (Noco, etc...). Some of the yard is susceptible to minor flooding so wear boots to walk through the mud and water. Two cars I looked at were on 3+ inches of water. Funny enough, they were both salvaged from flood damage!

Very very very slow service. Not organized. Need a supervisor . A mess

Very helpful and friendly staff here.

If i could give a lower review i would i had two vehicles to pickup and a 4 hr drive back home and didnt know i needed a appointment first time ever hearing about this all the locations ive been to used the self service kiosk any ways cut to the chase i had made appointments one at 2:00 and one at 3:00 its almost 3:00 and i still have not gotten my 2:00 vehicleTerrible place and slow service ive been here since 12:40 I WILL NOT EVER COME BACK TO THIS LOCATION FOR ANY OTHER PICKUPS 😡

Resolved issues with the Title even though the purchase was almost a month ago

To slow need more forklift drivers

Very nice employees I was in there and out of there within 10 minutes had my vehicle loaded operator put it where I needed it with no problem Great Clips

Fast and friendly service

Worth experience ever dont come to this place

Vehicle pickup cutoff supposed to be 430, got turn around at 4:00 was told I needed an appointment which wasnt available on app

Aportment was very smoothly and fast

Copart always gets a 5

Be sure to schedule ahead of time.

This location is awesome. Transactions was smooth. I order online from the bahamas 🇧🇸🇧🇸 GREAT DEALS!

Great place for junkers, repair pieces.

If I could leave less than a 1 start I would! I was in a car accident on 95N and in the process; my insurance company had my car towed here, to assess the damage. The wrecker took my car the the wrong salvage yard, in a completely different state. Then, they argued with me for two weeks before finally towing it back to where it was originally supposed to be taken (at the expense of my insurance company, not them). So when it was finally taken to where I could go pick up my personal belongings left in my car, (which was a lot due to the fact that I was moving back NC from FL) they have taken everything left in the (THAT THEY COULD FIT) and shoved it in the trunk. I understand there may be standard procedures that have to take place to inventory the car, but there were MULTIPLE missing items (including my license plates!) and over $500 worth of damaged belongings in the truck of my car because of how poorly they handled my things (not to mention the value of sentimental items). What I don’t understand, is how they have the right to even touch anything in the car before the owner of the vehicle even has the chance to come retrieve personal belongings. Then when i confronted the company, they push the blame off on everyone else and not a single apology was given. They sent me two $100 VISA gift cards and act like they’re doing me a favor and refuse to replace any of the missing items and tell me I have to have proof they were in the car. I wouldn’t wish the experience with this company on my worst enemy.

I my first wrecked zero turn here, everyone was very helpful and worked with me Ill definitely be back

The office staff went above and beyond to ensure I got everything I needed from my totalled vehicle. Thank you!

3 hour waiting to pickup one car

Very helpful staff.

A+ very nice people, very helpful staff, they are true professionals the lady who helped me do her job and did it very quickly I was in and out in under 30 minutes and have never been there before will definitely come back

First time buying from Copart. Pleasant experience. In and out of office quick. Little wait on loading but was to be expected.

Terrible in office customer service yard staff was helpful however. Buy at risk

Very good they were extremely busy but very nice and helpful

Was told on the phone my car would be picked up and towed and I would receive a check for $70 in the mail back in SEPTEMBER for selling them my car. Today received an invoice saying I OWE almost $200 to them. Good thing their phone calls are recorded because they WILL have a legal problem on their hands.

Good location. If you are nice to them and not pushy then they work with you. No real issues to report.

A busy, fast paced environment. Great service.

You cant have a car delivered to your residence. You cant pick up your car with your own trailer unless your a licensed transporter. These new rules are terrible. And then they put this rap tape all over your car and its really hard to get off. But they will leave windows open. I never have these problems at other copart locations. Savannah copart is the worst.

Great staff, excellent customer service, always helpful, supporting and positive attitue, well done and keep up the good work always. Regards GAB.

Must be Fraud or rigged.....I put enough deposit for bidding up to $8k. Not once BUT twice bidding on auction got down to me and another bidder and the bid button stopped working. Nothing!..... pressed it countless times. Withdrew my deposit and will try to find legitimate auctions

The staff of your dispatch group are top notch; friendly, efficient, and helpful when help is needed. Would have rated 5 stars, but, there is always room for improvement for all of us.

Inside staff are great. Henery had to go to subplot to help me get an RV. He was very helpful. This was a great Copart experience.

Took way too long to retrieve vehicle and was not informed that insurance company had to authorize 3rd party, mechanic, to inspect vehicle. Will find out soon how co-operative and effecient they are with transport to mechanic garage.

Bad customer service!!!Im talking about the people answering the phone!

Stupid application is not working

Comapny only focus on profit leaving customer waiting and not going the extra mileThis why when business grow the end up loosing everythingCustomer is the base of every business

I dont like the fact that its difficult to walk the lot to view inventory . And youre limited to only in the morning if youre able to do it

Not happy had to wait over an hour to pick up vehicle. One person loading. People backed out the gate waiting. Inside for paperwork great. In and out 5 minutes.

Had an excellent experience with the staff and they were super helpful with helping me recover the tag from my old car.

Need more loading space

It was a fast and easy process i really enjoyed it even tho my reasoning wasnt exciting.

Gotta argue with loaders on occasion, but overall, very nice staff and quick workers at this location.

Very bad experience with load drivers. Waited for 1 hour. Take forever......hope I dont have to buy or come back again. Also bought a car they said it was running. Had a broken engine. This is MNF AUTO PLEX LLC

Went there to get personal items from my daughters car after her accident. The staff was extremely helpful and curtious.

Worst copart i ever been to. Drove 5 hrs to pick up an item for them to tell me the staff has lunch from 11am-230pm and between these hourse i can t even pick up a trailer which takes 2 minute to hook up. Must wait around over 3 hours till every single worker is back from lunch and they all made they turns. what the f...? WORST COSTUMER SERVICE since i been buying 2003 and communication. Even called in 8am make sure item is there and noone’s mind even has crossed to let a customer know about not to be here between 11-230.

Fast pick up today. Thank you guys

Fast they loaded how you want it in and out

Very organized and helpful if your just learning auctions.

Ive bought a vehicle on 30th of sept as of yet still havent received my title . Once they told me they will buy the vehicle back. That was a lie. Then they will refund me $169 transport fee that the driver lost the title. That didnt happen. Bad business practices unfortunately very dissatisfied. IF U TELL SOMEONE YOU GOING TO DO SOMETHING . PLEASE DO IT. IM CONTACTING THE DMV INSPECTOR REGARDING THIS ISSUE ..>>>>>DO NOT BUY FROM THIS COMPANY TRUST ME

Pretty good location. Nothing to complain about

They got it .

Made a lot of improvements staff is better yard is better loaders are the weak point takes between 30 and 45 minutes at the quickest to get loaded otherwise pack a lunch for an hour and a half to two hours

Love Copart!

NO SIDE LOADING FOR BIG CARRIERS SO YOU ARE LIMITTED TO WHERE YOU CAN PLACE YOUR CAR, AND THEY HAVE MESSED UP CAR 🚗 ROOF BY LOADING THEM STRAIGHT ON THE RACK, 20 YRS EXPERIENCE LOADING SALVAGE CARE AND ITA RIDICULOUS THEY DONT. SIDE LOAD, LESS DAMAGE AND MORE SAFE, LOOK AT IAA they do it.

Took over an hour and a half to load one car. They need to prioritise small loads vs large loaders.

Good people there. They took care of our needs.

Very helpful staff

Friendly helpful staff

Loaders work like a turtle

Really supportive staff and well organized.

Awesome people, very accommodating and helpful.

Very nice and well organized

The Savannah office is incompetent. Steer clear, waiste of time dealing with that bunch.

4:26 I came to Copart to pick up car, they told me I’m late.

People and friendly and job gets done. You might need to wait sometimes as it can get busy.

Great customer service

Slow

Fast office staff but the loaders are a bit slow.

Office management has very poor customer service.

Perfect service

Good fast service

Decent place

Staff is very helpful

Great desk help

Slow to get car picked up

Really bad servise

Everyone can access it

Good please !

Awesome

Very clean yard

Dont b 8n a hurry

They steal stuff from cars

Very friendly staff inside and outside

Beautiful Scenery

Organized