Working with TGC was a great experience. Charlie is a great guy to talk to and communicate with. Their work was outstanding and professional. We would highly recommend them.

When I was looking for new Snow plow service this year I came across The Ground Crew. I saw some good reviews and decided this is the company for me. I couldnt have been more wrong!!! The first snow fall was last Tuesday night November 26. The snow had stopped early Wednesday. When I had come home @ 6pm Wednesday the plow service had not been to my house. I called and had left a voicemail. My neighbor made a path on city sidewalk that day so I wouldnt be fined and then had helped me clean the rest of the front. I did not get my mail that day. On Thursday, Thanksgiving, I had went to the Portal and left a message there, knowing that it was mentioned that this was the best place to get a response but did not hear back using that either. And I had left another voicemail. Nothing, no one called and no one came to plow the driveway. I had gone out and shoveled some of the snow over towards the garage so my neighbor on that side would not get mad, bad back and all. When I left for work that Friday morning still no plow. I had called the office number from work and someone actually picked up the phone. I said who I was and why I was calling. the woman on the other end had said Yeah and hung up. Half an hour later I tried again and would get the ringing and then the voicemail so I just kept calling until someone finally picked up. The woman was rude and not very nice. Like it was my fault. Said was very busy and that all had Thanksgiving off. So while I was shoveling on Thanksgiving all of you were enjoying your Turkey, nice. The lovely woman then said someone would get back to me. Another woman got back to me . said that the driver had sent pictures and said he did my driveway. I guess I was lying about my neighbor helping and that I shoveled part of the driveway just for the heck of it because I did not have anything else to do?? It was my neighbor garage that the driver took pictures of and said he had did, which by the way my neighbor had already shoveled his apron and that is all he has so not sure what the driver did. After finally done arguing regarding what garage and who did or did not do what, someone finally came out and did a very poor job cleaning the rest of the driveway. I had mentioned that the snow from the driveway would need to go around the corner because there is not room around the garage but nope that did not happen either --it is sitting between my garage and the neighbor and hanging in the alley. I had then sent a message using the wonderful portal about that but did not hear anything back. Over this past weekend as all know we had more snow which started Friday night. Off and on during the day Saturday. Stopping totally Sunday afternoon. To this day I still have snow on my driveway and my neighbor and I cleaned the front. I did not actually cancel your service until Monday afternoon one would think that my driveway would have been cleaned before that. Not once did I ever get any response from the portal messages or voicemail. Cant wait forever. Terrible service!! I dont know how you keep in business treating people this way and not be responsible or reliable. I will tell all and anyone I know never to do business with you.Seems like you do not care anyway.Thanks for your time....

The Grounds Crew installed 3 drain tiles along with laying rock around our pool. They were professional and easy to work with. This was a big project and appreciated how they worked with us and our pool company to fix a huge draining issue in our backyard. Would highly recommend! Charlie was great to work with and always responded to my calls or texts.

Fantastic service and great follow up. I highly recommend contacting The Grounds Crew for all your lawn services, snow removal and landscaping needs. They are a friendly partner to have in your corner. TGC just completed a fall clean up on my property and all the neighbors are asking about them. Thanks to all the staff.

I don’t often post a negative review but I am completely disappointed. My experience started off well last Sept with a quick response for an estimate followed by quick completion of deck cleaning and staining. They did, however, use a different stain than what I requested but I just let that go. Fast forward to May and my deck stain is peeling and falling off. I called to inquire about this and was told they would get back to me. No follow up. I called again and was told it was the condition of my deck that is causing it. I was never informed when they did the work that that may be an issue. And my deck is not is bad condition. I was also told they would come out to check it and get back to me. Again, no follow up. I paid a lot of money to have this done and am very disappointed they have not even tried to address it, yet they were quick to ask me to write a positive review right after the job was completed. Just a caution for others to be aware of.

Dont buy their snow removal service. I would give a 0 star if I can. I never got any response and they always late to do the job. Sometimes even abandoned the job. Not responsive and not on time. You cannot reach them by phone, by email or by anything. I really regret to pay them almost $900 dollars and got nothing.

Do not hire!!! Service was always half a day or more lateWe hired this company for removal or plowing of snow of our driveway and front and back paths. From the first significant snowfall, they never came to deliver service earlier than 11:30 AM. For the last snow fall, We called at 9:00 AM, the company told us they were on their way, and it is now evening, nearly 5:00 PM. and we still havent had anybody from GroundsCrew come and deliver service, even though the snow stopped falling several hours ago. Theyre not delivering what they promised in the contract.Worse, when they dont deliver service and get unhappy customers, the receptionist simply doesnt answer the phone.She lets everything go to voicemail.It is negligence! Do not hire! I will never use this service again nor can I recommend it to anybody. Save yourself money and a bad experience. Hire anybody else. Even hiring a young person for shoveling would be better than this! I never write a bad review, but this was such a terrible experience I want to save others parting their money and not getting the service they promised.

We are new customers to The Grounds Crew and so far have had amazing service! The staff that come out to our house are knowledgeable, polite, and very aware of what they do. We had a billing problem, I called Pat and he looked into and completely took care of it. You guys are running a great company that I will be sure to recommend you to our friends! Thank you!

We signed a contract for a full season commitment of snow removal - close to $900. The contract stated the crew would arrive within 12 hours after the snowfall stopped. The Grounds Crew did NOT arrive within 12 hours and did not provide notification that they would be late. We reached out to the team, and they stated the snow was heavy and they couldnt make it within 12 hours (its a snow removal company?). As a result, we shoveled our driveway on our own. Our learning was that the company will push that 12 hour limit boundary. We elected to terminate our contract; as middle ground, we offered to pay for their alleged visits despite one of those times being outside of the contracted window. To date, they will not respond and own up to their failure and have kept a full month of payment. I would not suggest this company if you are expecting timely removal AND timely communication.

I DO NOT RECOMMEND FOR SNOW SERVICEI am extremely frustrated with the service Ive been getting. For example, I came home from a business trip and there was 1 inch of ice and 2 inches of slow on top of my driveway that had been there for several days (per my neighbor). The answer I got to fix this was that someone will come plow during the next snow fall. I had to hand shovel my driveway and couldnt get the layer of ice off. When they do plow, the plowing and shoveling are not of good quality and nothing is done to fix the issues. For example, missed the step to my front door when shoveling. Left 2 feet of my driveway covered in snow.

I have been a customer of The Grounds Crew for several years and highly recommend them. They are very friendly and professional and have always met or exceeded my expectations. I appreciate there attention to detail and can count on them to arrive as assigned each week. The team is always very courteous, thorough and kindly accommodates any special requests.I am glad they have added new services to their menu of customer options as I plan to utilize them for future needs. They have proven over and over again they are a trusted resource and I have no reservations about recommending them and using them for any service offered.

I give 5 stars to the Grounds Crew! They did an amazing job on power washing and staining our deck! The owner is very nice and his crew are great! 5+ stars! Will definitely use their services again! Highly Recommend! THANK YOU!

Over the years, I have had a few different companies provide lawn and snow removal for me. These guys are absolutely the best. They are extremely prompt with the plowing. They are very thorough on my annual fall yard cleanup. Price is competitive. I highly recommend them.

I had Charlie and his team redo my rockbed. They did an amazing job. From start to finish, was very professional. Looking to do more projects with them.

Charlie & Team were super responsive, on time and extremely hard working. The crew delivered soil, mulch and a large Boulder to build a beautiful garden bed in my yard, and were a pleasure to work with. After they finished the work, they cleaned up every stray piece of mulch! Highly recommended!

Charlie & his crew are hands down the BEST! They are extremely reliable, professional, and provide excellent customer service. Ive hired them for several years for both lawn care and snow removal. They have very reasonable prices for the high quality of work that they do. I will absolutely continue to recommend Charlie & the Grounds Crew to all of my friends & family.

These guys are great and super nice to work with. They got rid of my creeping charlie!! Im beyond thrilled!! If youre trying to find a lawn or landscape service, I highly recommend them!

Mark and Charlie are fantastic!! I would highly recommend their painting services! Mark did a wonderful job and I will be using his services for my clients in Real Estate often! Thanks guys for a great job! Definitely contact Mark with The Grounds Crew for painting needs:)

We worked with The Grounds Crew when we moved. We needed a lot of painting done. Mark did great work, even the very high entryway! It allowed us to move in. We recommend him and his team all the time! Thanks guys!

We have been working with Charlie and the team at The Grounds Crew LLC for many years. We are very happy with the service and work they provide. Definitely recommend them.

We had our deck stained this summer and from start to finish the whole company, but Mark in particular, was great to work with! Excellent communication, stopped by the day I called for an estimate evaluation, and his crew painting did a spectacular job. However, at some point after the painters left that day, stain got onto our composite deck boards and we emailed Mark very upset and concerned about the stain lasting. He showed up the next day personally and spent hours scrubbing on his hands and knees with a special mix until the stains were gone. We were so happy with their customer service and will work with them again and would recommend them to anyone! Thanks for a great experience and a deck that looked great all summer long!

Was a subcontractor for TGC all summer and everything ran smooth. A very easy company to work with. It is the cheapest and best quality work I have been apart of. Very good company. Would recommend them for any work needed.

As a Property Management Company out of state, I found The Grounds Crew through web searches. They have done a terrific job on snow removal and landscaping work for us. Even under an emergency situation, they have been there!!! Hes a great guy and its a great crew!!!! I highly recommend their service!

We have had the pleasure to work with Charlie and his team at The Grounds Crew side by side. We have been nothing but impressed with the way Charlie treats his employees and cares for his customers. The way he treats his employees makes for his employees to treat their customers like family members. They pay close attention to details and do special things for their clients others do not think about, like bringing garbage cans up from the curb, bringing news papers to the door and turning off their equipment to talk to their customers. I highly recommend working with The Grounds Crew!

Always great service! We have been using the services of The Grounds Crew for several years now mainly for lawn care, spring and fall cleanup, and some deck repairs. Recently we added snow removal service. We were pleasantly surprised with the thorough work including the steps and path all the way up to the front door, not just the driveway!!

Great crew that gets the job done exactly how you want. Clean up after themselves and work hard. Would definitely recommend and will be using them again.

I contacted The Grounds Crew through their website (the owner, Charlie, responded to my chat request within seconds!) on a Monday night. By Wednesday afternoon, Charlie had already stopped by our house, took photos and measured the area we wanted excavated and graded (about 1500SF). He got back to me with a quote that evening, and they completed the entire job the next day! Granted, Charlie mentioned they were in a slow period gearing up for fall cleanup time, but we definitely appreciated the promptness. The whole area looked great – exactly how we wanted it. I would definitely recommend The Grounds Crew, and will think of them first for any other services we may need in the future!

The Grounds Crew has serviced my property since July 2013. The crew is efficient, reliable and very hard working; my yard has never looked more beautiful. They also do deck staining and house painting, its an all-in-one company which makes my life much easier! I highly recommend TGC for all your landscaping, snowplowing and painting needs!

We’ve worked with The Grounds Crew a couple of times now for our various landscaping needs and couldn’t be happier with them. Our yard was a bit of an undertaking, as the majority of our backyard contains retaining walls and landscaping beds. In addition, the yard had been neglected for a few years, prior to our purchase of the home, so it was in major need of some TLC. The Grounds Crew came in and completely cleaned out the beds, removed a dying tree and large bush and added fresh rock/mulch throughout the front and backyard. We honestly were blown away with the results- it is like a whole new yard! And working with the crew was great, too. They are very professional and knowledgeable about their craft. They took the time to explain and answer all of our questions and were very pleasant to work with. We will definitely be continuing our relationship with them and would recommend them to anyone looking for landscaping or painting services!

Our family has used The Grounds Crew since 2004. Charlie and his team have always been friendly, reliable, and quick to respond to any issues our property may have. He is quick to answer or return any of our calls. Our family highly recommends this company!!

Very nice, courteous and on-time. They went above and beyond my expectations. Will certainly use them in the future. Ive delt with a few different crews and would recommend these guys over anyone else for sure.Thanks again,Anthony

Charlie and his team at The Grounds Crew are excellent. They focus on snow removal, lawn service and they also do both interior and exterior painting. If you are looking for a business that is honest, does high quality work and is dependable - Id highly recommend giving Charlie a call. Thanks Charlie!Micah

Very poor communication lately. I dont get whats going on with them, Ive been a client for several years. The lawn care service itself is okay but communication is becoming a real issue. Lately every email appears to be automated, theres no reply to repeated emails sent to the main Info address on their site, and today their website is down. I dont understand why its so hard to reach anyone at this company or get a reply from a human being.

I had an excellent experience with The Grounds Crew painting team and Id highly recommend using their services! To start with, TGC provided us with a highly competitive price making it easy to choose them as our contractor. Mark, our contractor was awesome and we trusted him in our house. We had a large project that included a huge great room with 18 ceilings, a sun porch with vaulted ceilings, kitchen, laundry, mud room, bathroom, hallways, a den and others. Mark was meticulous in his work and he paid attention to detail. He took excellent care of our house and personal belongings. He was flexible and willing to add things on at a competitive price when we wanted to add additional rooms in the middle of the project. We will definitely use their services again in the future and we would highly recommend them to anyone looking for a high quality painting service.

The Grounds Crew turned a large portion of the perimeter of my yard that was neglected for years into an amazing, beautiful and healthy looking area that I am extremely happy with! I am very impressed with the crew, they had their work cut out for them and did a great job from set up to clean up.

Charlies team is fantastic. I was very pleased with the level of professionalism I received. My property has never looked better. Highly recommend using The Grounds Crew.

We hired this company Nov 1 to do the groundskeeping and snow removal for our townhome association. The subcontractor who showed up did a miserable job. Our streets were not cleared properly so we have a thick layer of ice. They havent returned any of our calls.

Ive been using The Grounds Crew for a couple years now for my lawn care and snow removal. They have done a fantastic job and have always had the best customer service possible when I wanted to have additional work done around my home. This includes any landscaping and even painting needs I have had as I remodeled my home. I highly recommend The Grounds Crew to anyone looking to beautify their home inside or out.

I have had Charlie and his crew doing snow removal for us for many years. With doing Licensed Child Care from my home, it is nice knowing my drieway and steps are cleared of snow before my clients get here. I have never had any problems with The Grounds Crew and have referred him to many people. There work is done excellent every time.

I have used The Grounds Crew for Snow Removal, Irrigation System blowouts as well as irrigation repairs. Their customer service and staff were always great and very friendly. I plan on using them again and have recommended them to my neighbors and will continue to in the future.

I called your business yesterday and talked to some guy named Charlie, about an estimate for snow plowing I sent him a text about how much it would cost? And he never got back to me. Very poor customer service!!!

Everything with the landscaping turned out great. Luckily we’ve been getting a healthy dose of rain, so the sod has time to get a foothold on the soil before winter. Plus, we can already see the benefits of the new downspouts that drain in the yard (rather than having the tail pipes that stick out in the yard). We’ve got a bunch of compliments on the patio from the neighbors, so that’s great. And we especially can’t say (or hear) enough good things about the fence. It’s soooo nice.

TGC has taken care of my lawn for the last 2 years. People keep noticing how great it looks. I recommend them highly!

What a great company!! Charlie is a delight to work with and his team always does an outstanding job! Very quick to respond and always a job well done!! Highly recommended!

Charlie (the owner) is prompt & professional. He has been a pleasure to obtain services from! The additional employees are also great!

TGC does an excellent job consistently. Charlie is great to deal with. Fair price for excellent work. I highly recommend.

Charlies great and always is ready to help on a moments notice. TGC cut my lawn, winterize my irrigation system, also does snow removal when I am travelling! I wouldnt use anyone else, its great to deal with a honest company who cares about the client! They deserve more than the 5 stars google allows!!

When I came home from work today my yard lookedgreat! The spring cleanup job they did was better than my yard has seen in almost 30 years. Thank you.

The Grounds Crew did our spring clean up and a lawn fertilization for us last year. They did an exceptional job in a timely manner. Planning on using them every Spring.

Employed The Grounds Crew to place mulch over a very large area in our yard. Communication was first rate, timely and well done.

I spoke with TGC twice and they said they would have the person in charge of scheduling call me to confirm my services. I called them four or five times and left messages over the course of five days. None of my calls were returned. They were rude when I eventually connected. Very bad and unreliable. I wouldnt trust my lawncare to them.

The Grounds Crew handles the lawn and snow removal for our townhomes.They do a fantastic job! Not only do they do landscape/snow removal, but they also do painting and staining as well. If you are looking for a landscape company that cares about the work they do and how they treat the customer the same way you want to be treated, then give them a call!

I had the opportunity to work with The Grounds Crew this last fall and let me tell you they know the business! Their work is professional and they go above and beyond to please the customer. Very organized and detail oriented!

The grounds crew did a great job with irrigation and landscaping at my house. Would definitely use again for landscaping projects.

I asked Charlie and the grounds crew to spruce up my back yard. They did an incredible and professional job. Turning a run down, outdated, overgrown yard into a well maintained, plush green retreat.

The Grounds Crew were wonderful! I would recommend them to paint anytime! Everyone was so friendly, caring, and easy to work with!

TGC did a great job aerating my lawn. Highly recommended.

These guys do excellent work! I highly recommend them!

Awesome job, house looks great! Very happy with the work that was done.

Extremely overpriced vs competition. Not even close. Dont even bother with these guys. They have fees for everything!!

Once scheduled, the services are provided well. However, scheduling with them is difficult. Their voicemail box is usually full and email response is haphazard.

I highly recommend The Grounds Crew! By far one of the best companies in and around the Metro Area!

They do great work and always quickly respond to any needs we have

I think I called Charlie at around lunchtime, and his guys had mulch installed by 7 PM. Looks great. Not cheap, but they did a great job.

Very good service. The yard looks great! Thanks Charlie

Ive used The Grounds Crew for irrigation and lawn care services, the experience was excellent and I would most definitely recommend them!

My fiancé hired the grounds crew and they are great! Thinking about using them for painting a new property we are looking at as well.

Weve used TGC every year for irrigation and theyve been consistently prompt and professional. This past Fall we had them do a major overhaul of our oft-neglected landscaping and they were able to wash and reuse most of the existing rock, very eco-friendly! Charlie even drives a Prius! That is pleasing to us. We do not miss our weed garden.

Hired these guys for weekly mowing starting in June of 2018, with a scheduled mow day of Fridays. With rainouts and holidays mowing gets pushed back, which is normal, but typically not an entire week. They did a good job when they showed up, but were unresponsive to communications, and have not been to my property going on 12 days now. Switched providers.

Charlie and his crew are top notch!! Wonderful to work with and great communication!!

Charlie and his crew are great! I have used him for my business for 6 years.

It was an extremely busy season for The Grounds Crew, but they managed to fit me in. They did a wonderful job removing four all hedges. I would hire them again.

Very personal. When wandering about color gave good advice on how to pick it by saying look at what cant be change and go with neutral color. Would go with them again.

Aeration job was done well. Thanks for squeezing me in at the last minute!

Very responsive to the customer’s needs. I have a difficult driveway to plow, so they send a driver and a shoveler. Thanks!

Very professional, prompt, and courteous!