I hate seeing people complain about issues with cancellation, since usually its a fight over their cancellation fee and timing. This is not the case with what I am going through. I dont mind paying the last month or a cancellation fee, but I am dissatisfied with the professionalism, organization, and integrity of this facility.General manager Josh was the one who took me on the tour of the facility, promised daycare would be opened by the end of the month. I was very adamant how important daycare is to me, since without it, I cannot achieve my fitness goals. I even had my 3 year old son with me at the time to also approve of the child center they had. I was assured this would be offered again shortly, repeatedly.I signed up for a year contract, and after seven months (with me calling several times over the months) I was told the facility would not reopen the daycare as promised. I understand things change, but this facility would not work for me without daycare. I asked for a cancellation, which Josh agreed to (which normally they wouldnt with a year contract) due to their broken promise and assured I would no longer be charged going forward. I did pay my regular monthly dues the same day I cancelled, plus a cancellation fee, which was fine. However, I was then charged again the following month for the regular monthly dues. I called back and spoke to Josh again, who said it was an error, and he would request a refund, but he couldnt promise anything, since his previous word to me held no authority with the actual company. I advised I would also dispute with my card company. My card company reviewed the account and charge, deemed it invalid, and then reversed the charge. I havent heard anything from them since and have considered the matter handled. Today, I received a letter stating a debt collector is attempting to collect $46.10 in their name. I am now submitting a letter of dispute for this, as well as filing a complaint with the BBB.It is absolutely unacceptable for a business to operate this way. I normally avoid writing bad reviews, but felt other potential customers should be made aware.

Canceled multiple times, charged me through covid...charged me for last year...incompetence is the only reason I can come up with. Horrible experience

This is quite possibly the best gym I have ever been to. The staff are so cool and friendly, you never have to wait for any machines, the gym is always spotless, and you get the best bang for your buck with the lime card membership. I mean 50% off drinks? What a deal! Now Im addicted to drinking protein, and youfit really is here for you.

I had been a member of the club for almost 5 years, couple months ago my wallet has been compromised I had to replace some credit cards, I forgot to update the club with my new credit card information instead of contacting me at my home residence via email postal mail or a phone call they simply turn my account over to collections. Such a simple thing That they could have called me or mailed me and I would’ve taken care of us but instead turn this over to a collection agency I know how to deal with their attorney.A horrible way to treat a customer five years I would’ve continue doing business with them but is now never going to do business with them

I workout here twice a week with a wonderful trainer. Very nice place and very clean.

Not bad- locations in many areas in the tampa bay region but wish they had 24 hour access. Also, everything Ive read in the reviews shows they have a serious issue continuing to take money out of your acct after cancellation.

The employees are welcoming and friendly. The gym is always clean. It’s the perfect size gym and it’s typically not too crowded so there is very rarely a wait for any machine. Has everything you need IMO.

Staff is very friendly and is always welcoming. Place is extremely clean...probably the cleanest gym I have ever been to and I have been to many. Has great equipment to get a solid lift in. I really value that the gym is trying to be “green” and hope to see more of that. I usually don’t like cardio machines but like the new ones at this gym. Also actually like the company colors just because it adds to the fun of it all.

Nice club and location for mid-week workouts!

I came into the gym as a guest of somebody and its a very nice gym everybody was super friendly. Jolene is the nicest person I have met recently, because ppl suck nowadays and it was a welcome change of pace to have a great encounter with another person

Love this gym, its very clean great early morning staff with an easy going atmosphere.

I absolutely love this Youfit location! It is so tidy, so warm and inviting, I just cannot say enough good things! The staff is ever so lovely especially the sweet young ladies who greet me at the front desk when I come in! The maintenance staff is so helpful and always go out of their way to talk to me! This is my home away from home!

Ive been a member since 2018. I dropped it when they shut their doors, but came back at the first invitation. I still cant find the spa, but Zumba is great fun! Just familiar?

I wish I could give negative stars! Everything was fine and dandy until covid hit and you need to cancel your account. I was told so many different lies, was issued nonexistent credits, was overcharged, and even charged for fees I was not told about, anyone working there should be ashamed of themselves. Im unemployed and am barely making it by and the charges even overdrafted my account. Dont trust them, they do not care, they lie, steal your money, and are just horrible. If you are unsure about the status of your account I suggest you call over and over again until you put yourself in the clear.

I had an appointment with Tyler I showed up at 530. And my appointment was at six so Tyler told me to warm up so I warming up and he never came to talk to me or to ask me if I was ready I was there for a half an hour till 630 and a in a as I walked out the door very bad business a home poor poor on very very unprofessional As I walked out he did not acknowledge me

I previously gave the gym a five-star review but due to management cutting back the hours of operation and now closing earlier, 4-stars... Also, bring back the exercise mats! Lol. I was told they were removed because of covid, but I dont understand how lying down on an exercise mat can be more of a sanitation issue compared to that of lying down on one of the many exercise benches which have not been removed... 🤔

Very well equipped gym with weights and machines for every purpose. Very reasonable fees. A winner for me.

How to start:Youfit can be described in one word. Excellence. Not only do you have all the amenities to pursue a successful work out, you are also graced by the wonderful, smiling faces of the cordial staff. The gymnasium is stocked with state of the art work out equipment and is constantly serviced and clean. The crowds are not thick, and this provides a comfortable exercising environment. Trainers are knowledgeable, and relatable. This is the place to come to achieve an excellent work out!

Facility is nasty. Machines stay out of use for weeks. Everything squeaks. Awful customer service. Constantly charged us the wrong rates and did little to correct it...including an increased rate in 2020 that was totally undisclosed.I was a member here for 3 years. I put up with a lot of it cause it was so close to my house and convenient, and rates were reasonable. But couldn’t justify it anymore with other gyms much nicer, way better equipped, with more professional staff charging less.

Like working out here. Lots of choices of equipment. You are left alone to work out, since everyone else is doing their own thing. Wish more classes had evening availability and were a bit more varied, but not bad for $23 a month. LOVE the hydro massage beds.

The staff is very polite, and it’s always clean. Definitely the best bang for your buck.

You Fit on Lockwood Ridge Rd.closed permantly this month and our memberships were transferred to Crunch. Were satisfied with this transfer. We received an email from You Fit that all membership fees and all unused personal training sessions would be refunded in 30 days. It is well past 30 days and no refunds yet. There is no one at customer service to speak with as when you try to contact them the call is forwarded to one of the clubs, who cant answer any of your questions. At this point we are owedowed over $ 200 with no way to collect.This is a very poor business model and it seems well have contact the BBB and file a formal complaint. Thats really sad...Tom & Myrtle Grosso

Relaxed easy place to get a workout.

Great gym. Bright colors and lots of light. Tons of equipment and friendly staff! It’s my Happy Place.

Great gym simple and clean I dont need swimming pools and saunas so this is perfect been a member since before this location openned

Its 10$ a month plus some yearly fee. It is an ok gym, the only reason its 4 stars is because of the staff who are very nice and generous. Otherwise I would recommend going somewhere else to workout.

Great costumer service!

Just a bad place, I would put up with a lot since its cheap but when the equipment breaks it takes months to fix, the management is terrible and good luck trying to get anyone on the phone when, yes when ( because you will) you have a billing problem. You should pick another gym unless there is nothing else near you.

They don’t even deserve one star but I have no option to do zero, why? Is very simple because it is very hard to understand that when everything has been open after COVID-19 expect Youfit, they’re screw. Now everyone I know they have choose to go to another club.

Ever since they upgrade this location a couple years ago this place is GREAT! Highly recommend especially for the cost!

My very first visit to a gym and I’m looking forward to returning frequently to this one! Love the friendly but low key vibe and the fact that it’s not brightly lit / neon etc. That would be bad in my opinion. Showers clean and great and love color coded machines since I’m new and clueless.

I like it. It’s well priced even when I don’t go I don’t feel guilty. They have enough machines to keep me busy and pretty much leave you alone. I can’t remember the last time I’ve seen it crowded . All ages work out here. It’s not a pick up place it’s just a local gym with long hours and it’s clean.

Youfit has all the fitness equipment I need for my rehab. Glenda has been very helpful. The staff and facility are great! I enjoy going here on a daily basis.

Great gym! Awesome staff, friendly, helpful. I got no complaints

Relaxed environment, friendly staff, good equipment. Took a series of personal training sessions and found them to be very worthwhile. Works for me!

Very covid19 aware.

Nice price per motnh, also met a regional manager Damon, very nice helpful young man.

I love this gym. The Tuttle location is my favorite location. I have the pass to go to multiple locations but Tuttle is my main location. The staff is always friendly, the facility is always clean. I recently started personal training and had to cancel due to travel for work through the summer. The GM Josh and the head personal trainer Tyler 100% worked with me without issue. Adam and Janalle are fantastic trainers! I will be back around October. And they have some great classes but I do hope they will be adding more to their schedule. I highly recommend YouFit for both beginners and advanced fitness people. I actually came back early and I now have a new trainer, Danny. He pushes me way past what I think are my limits!

Clean, spacious gym. Josh, manager and staff are friendly, helpful, amazing...

My family and I have all been going to YouFit for around five years now, and weve all been working towards being more healthy and in shape because of it. Most recently, my wife and I enrolled in the Fitness Challenge, which weve both worked on every day to really help us stay active. The staff is all extremely friendly and personable, and weve gotten to know so many of them fairly well. Id definitely recommend this gym to any and everyone looking for a good workout.

Spotless facility with tons of equipment, classes, and child care. Trainers are very helpful. Great value without the contract. I have the lime membership... well worth it!

Great welcoming staff and atmosphere. Nice variety if classes offered.

Affordable, can go with husband to work out. Other locations - many in FL. Clean, and good quality treadmills. Friendly staff.

This is such a wonderful, and clean gym. All of the associates are extremely nice and very helpful. I would suggest this youfit to anyone who wants to get, or stay Happy and Healthy!! Bonus points for being very affordable 😉

Staff is friendly; facility is clean; I recently had a YouFit Coach come up to me while I was using a Cybex machine and told me how I could get a more intense workout by adjusting my position on the machine. What a difference it made. I was so pleased that he thought to offer his expertise to me.

Excellent. youfit is a lifestyle.

Been meaning to leave a review for awhile now, the staff are great, the trainers are all very educated & friendly, glad I found this gym!

Thank you to Josh Wilson for being so patient and understanding with continued rehabilitation of my husband who suffered a stroke. They have a great bond . Josh has great knowledge of what the body requires to get strong and function again.

Very clean gym. I enjoy working out here. Awesome atmosphere .

So, very upset with You fit. When I signed up 2 years ago I read the fine print and I understood there would be a fee upon canceling. Well, when Covid closed them down we were told we would be charged even while closed so they could continue to pay their employees. Well, here it is months later and we still do not want to risk our health and go to the gym After months of paying and not feeling comfortable going back yet we decided to cancel our memberships. We did have every intention on joining again once Covid was a thing of the past. I am sorry to say that will not be happening. I was still charged a cancellation fee. I do not believe this is a fair practice as I believe With my health being at risk and wanting to limit my social interaction they should be waving the cancellation fee. Not to mention I am an Essential Worker I am also trying to protect others myself. This feels like a slap in the face. During these tough times we should have looking out for others and that just has not been the case. This is very bad business practices and this company will never see another cent from us.

I’ve had only positive experiences with the staff of YouFit. Everyone I’ve encountered has been energetic, friendly, knowledgeable and helpful!

Nice quiet gym. Im not in very good shape, and I feel very comfortable here. Other people working out are very friendly and helpful.

Friendly staff, clean facilities. What more could u ask for.

Great workout center. Friendly staff

Great location with knowledable and friendly staff. Lots of equipment and machines are almost always available. Highly Recommend.

Only four stars because equipment could be better maintained. Great gym for the membership price though.

Pretty nice gym good environment, great coaches and all the machines work just perfectly

Hi Glenn,Thank you so much for your wonderful feedback below. Posting your great experience on Google and Facebook would help us spread the word to others in our community!Ive tried to make this as easy as possible by including your original comments below and a link for help if you need more assistance:Share on GoogleShare on FacebookThank you so very much for taking the time to help us out!Have an amazing day,Youfit LockwoodP.S. If you need help posting your review, please click here.ImageYoufit Sarasota- Tuttle Ave. - 3840 S Tuttle Ave, Sarasota, FL 34239 UnsubscribeStaff is friendly. Equipment is great. Facility is always comfortable. Clients are normal and mellow people- no jerks, grunters or drama. Never have to wait for equipment.

Comfortable atmosphere, helpful staff, extended hours and TANNING! What else could would want?!

Decent gym and they are cheap for a reason. Wish they had more variety of equipment

Great staff one of the employees idek his name he got a beard he really cool

Great stuff,good hours too. Staff is ok as well.

Ok the color combination is simply terrible BUT the monthly price and amount of equipment makes this a great gym. Staff is friendly

Good clean non-intimidating gym with good equipment!

Decent gym. About $30 a week if you are out of town. Looks like they expanded the gym in the last few years. No towel service.

Nice gym with late night hours for night owls. Convenient location in Sarasota. Not far from Tamiami Trail, the Westfield Mall, Southgate Shopping Center; nice older Sarasota location.

Love this gym!!!! It is never too crowded and it is always clean.

Ive been working out here for the past year or so and everything has been a breeze. Very friendly employees and great limecard incentives.

Great variety of easy to use machines

I enjoyed having a membership at this youfit. There are almost always plenty of machines and the employees are friendly and helpful.

Great staff and great location. Good experience and i plan to go back...

Plenty of machines and the classes are decent.

The staff are friendly, they take good care of the equipment. My son loves going to the day care.

My experience at YouFit is always great! The staff is friendly and helpful, and I especially appreciate my personal trainer, Mr. Ortiz!

Tai Chi and Yoga

Clean, new machines, no instruction or smiles mostly, shower min hot water and accesible but no wall hooks to keep belongings off the floor and use to have more privacy but overall beautiful facility .

Good value, plenty of equipment, clean environment... Manager Josh S. is very professional

Love this place! Never to packed and always have clean equipment.

Great staff everyone’s friendly clean gym

Clean and not too pushy

Always great here!! Everyones always so helpful and energetic!!

Great place to work out.

Been going here since it opened. Clean, well run and convenient.

Nice gym good equipment

All the trainers are there to help you with problem areas

Old machines since it opened. Tvs dont work on machines. Machines dont work. They even have chords for the old iPhone 4. Not even updated. Waste of money

Nice gym, great management.

They just started the boot camp this week after Irma was done with her business. The class with Nate made me sweat and reminded me why I hate HIIT/circuit and why I so desperately need it.

Worst gym. I was quoted one price, and got charged a lot more.

Very impressed with staff and cleanliness.

Very good

Love it here! Friendly staff and very clean!

Nice & clean!

Love you fit sarasota!!!

Great place to work

Front desk salesman was horrible and I dont know how he gets memberships with his negative attitude.

Best membership deal around!

Terrible service,the staff is very rude and they mistreat people.They do not have enough appliances also.I dont recommend it.

Either its because I go at 7am, or because its not Miami, this gym is thankfully free of groups of gym douches.

Simple & sweet