I rented a wheelchair here about a month ago and both times I went in the staff was very friendly and I was able to get exactly what I needed. They also had a good variety of supplies and a fair price so I was really happy with having such a good resource in our neighborhood.
I found this handy frame device to assist me in putting on a compression knee high at MDS. A Staff member showed me how to use it in their convenient private fitting room. This device makes it much easier to put on these knee highs, that need to be tight to be effective.Their prices may be based on competitive insurance reimbursement fees; but they seem a little high for those who are self-paying customers.
I was in this store earlier today. The staff is beyond amazingly helpful and very caring. Unfortunately they no longer accept medicare, but they were able to point me in the right direction for my mother-in-laws needs. They even explained what they offer and if we decided to go through them when we would be able to get a hospital bed and their rates. They also gave me their card and even informed me of their other office which is closer to where we live if we needed their service. Their store is very clean and very well organized as well. An associate named Don even held the door for me with my double stroller, so any help is very appreciated. Again thank you very much for everything Don N. at the Sarasota store. :)
I have never been treated with such courtesy and understanding as I was at MDS Healthcare. I won’t go anywhere else for medical supplies.
Terrible customer service!!