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Tire Choice Auto Service Centers
9535 Mission Gorge Rd ste.m, Santee, CA 92071, United States
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Tire Choice Auto Service Centers

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Ma
Review №1

I have a 30 ft. travel trailer and needed TPMS sensors installed. I already had the sensors in hand. I called and spoke with Tony and he scheduled me for an early morning visit when I could bring my trailer and drop it off. They had the sensors installed and ready to go by noon. Tony made the whole experience very pleasant. He had the employees park their cars in front of my trailer at drop off so that I wouldnt get blocked in for pickup. Thank you Tony for being so helpful.

Jo
Review №2

These guys were great! Had a flat on a rental car that couldnt be fixed. They put the spare on for no charge. Thankful they could help!

Sh
Review №3

Ever since I first came in for an oil change they have taken care of me ! They do quality work and make sure my car is safe to drive ! I get my oil changes from here, my tires and other work ! I’d make it a day though because they can get pretty busy !On my most recent visit I did not have my card & though they take Apple Pay the sushi restaurant in their plaza doesn’t.. I had already walked all the way to cvs and back and ordered my food …So I was prepared to walk back to the bank when the guy working on my car took money out of his wallet to pay for my meal ! It’s things like this that make it easy for me to come back !I’ve got to witness some history too one of the workers who had been their since opening and recently retired .. I’ve even seen management change ! No matter what it seems this particular tire choice is in good hands ! They aren’t too expensive compared to other places I’ve gone to !

G.
Review №4

Took car in because of nail in tire. Luckily I had the hazard insurance (~$25 per tire) which includes repair, rotate, etc. Got the tire fixed, no hassle. Forgot to ask for the rotation and the guy didnt bring it up. Thought about it once I got home. He might have just forgot but I wish he would have reminded me that it was free and that I had never had tires rotated since I bought the tires (2 years ago).

Je
Review №5

Always a pleasant experience taking my car to this shop. And the mechanics have the BEST taste in music!

Di
Review №6

We dont feel that they are trying to cheat us into buying or fixing something we dont need. Its always straight to the point with them. Which is really nice because alot of other places try to rip people off into buying or fixing things that are not needed.

ky
Review №7

These guys were awesome. I had called around to some other places seeing if they would do tires on a 30ft class C with dual rear tires and no one would. These guys got me in, just a few hours before closing and even stayed late to get it done that night, even though I said it wasn’t necessary. The price was good and service was great. I highly recommend these guys.

Ro
Review №8

I just passed by these guys one day looking for a new tire after a bad blowout. I was heading to Discount Tires but decided to swing in here. Great interior. Friendly and helpful staff. The manager at the front was very helpful and tried his best to expedite.

Bo
Review №9

Went in to get new set of tires for my new wheels. The tires were high profile tires for GTR R35, and they didn’t have them in stock. Order was placed and estimated only two days wait. However, Tony was able to get them delivered one day sooner!! The level of customer service is beyond five stars. I’m one happy customer!!

an
Review №10

I called and asked if I could get a tire repair and if I could get right in since my boss was covering me at work. Went there, they were GREAT! Tony and Nestor helped me out. Very polite and professional such an asset to the company. Shout out to Tire Choice 5 stars *****Thank you

De
Review №11

I went to Tire Choice today because Jeep dealership told me I needed my Transmission serviced. Angel and his team looked at it and said it was fine. My Jeep Cherokee only has 75,000 miles on it🤷🏼‍♀️. Angel was super nice and informative. I did have them clean my fuel injection system and my car is running nice and smooth. I buy my tires here and have whatever else done that is not under warranty. Very happy with them 😊

Lo
Review №12

I pulled up right when they closed with a flat tire, Micha and Ethian hooked me up big time after hours.... they were very polite and professional they understood my situation and did not mind staying 30min + to patch up my back tire and slap It on... HUGE SHOUTOUT TO YOU GUYS THANKS!!!!!

Br
Review №13

Refugio Infante Was very helpful and very professional. They were busy but that means they have good business so more defiantly will keep coming here

Lo
Review №14

These folks are great. Helped me with my tire pressure for no cost. Thanks Tire Choice!

RJ
Review №15

Do not go to this shop if you have drum brakes. Had my brakes done about 2 months ago before moving. They kept delaying the return, saying they needed a couple more hours. Turns out the reason they needed more time is they have NO idea how to replace drum brakes.My wheel started making a weird noise yesterday and so I took it to a local shop and low and behold they didnt put the spring kit on right at all so it popped off and scaped up everything inside the wheel. They checked the other wheel and turns out the spring came off on that one too. On top of that part of their fix for my front brakes included using a ZIP-TIE and they failed properly diagnose my break drums.

La
Review №16

I would recommend this location to anyone in need of great service and quality work! Steve was so wonderful he took the time to explain everything to me and answer all my tons of questions. He got me in right before close and didn’t hesitate to make sure I was on the road safe and sound! He was so wonderful and caring I will be back soon for another service I need to have done soon!!Amazing amazing amazing amazing!!Ask for Steve!!

Ke
Review №17

Amazing staff, always takes car of what the car actually needs. Honesty is the best policy! Currently live in Orange County, took the drive down to have them take care of my baby. Shout out to tire choice !

Mi
Review №18

Awesome service. Honest, quick and best deals. No pressure selling, just let me know what was wrong with my car. They took care of what I wanted, I will be back for more service.

Ha
Review №19

Big thanks to Tony, Angel, and Art for getting our trailer tires on fast so our desert trip wasn’t delayed too much. Great customer service, thanks guys!!

Je
Review №20

Because of Covid, and having been furloughed, I had been putting off getting my cars A/C and headlights fixed for many months. But today, I finally got up the gumption to bring my car in for servicing, and had a lovely, speedy, and quality experience. Steve was pleasant, personable, and is probably the first person to educate me about my vehicle without making me feel I was being talked down to. I cant say how much that meant to me. Very highly recommend. 😊

BI
Review №21

Good service good location wish they carried over some services. But overall great all around

Ga
Review №22

Steve was awesome! Customer service was great! I was a walk-in to repair a tire on my Tundra. Super quick service, 15-20 minutes tops. I dont normally take my vehicle to this shop, but conversation with Steve about Tire Choices available auto services changed my mind. For now on, I will start taking all my vehicles to Tire Choice. Thanks again to Steve and the crew at Tire Choice Santee.

je
Review №23

I was treated with respect and enjoy my visit at tire choose. Tony was more than helpful and I was fully satisfied with my service from Tony and art . Thank you 4 doing a great job and truly blessing me with my service & new tires .SincerelyJ.M.

Vi
Review №24

I went to this place and the customer service was great! He fixed my truck tires in a timely manner and was very friendly.I would definitely come back again!

Te
Review №25

Fast. Great service..great selection of tires...oil changes. They do it all...you got my business

An
Review №26

I do not live in close proximity to this shop (about 25 miles away), but the customer service I receive from the store manager Steve is top notch and well worth the drive. Every time I need my vehicle serviced, from routine things such as an oil change, to replacing my rack and pinion and crank shaft seal, Steve’s knowledge of vehicles is on full display. He really tries to figure out what the issue is, and not give you the run around like so many other repair shops. Steve is also honest with pricing and doesn’t try to up-charge you for not being a specialist like he is. His crew is friendly, customer oriented, and quick workers. I highly recommend this shop to anyone looking to be treated right and who cares about your vehicle. You won’t be disappointed. I will continue to only have me vehicle service by Steve and his crew.

Su
Review №27

First time to this location as Tire Choice. We have been a customer of Steve, the Manager, from quite a way back. His customer service is fantastic and he is very thorough in explaining everything to you. When there are few items that need to be done, he is very detailed in letting you know what is critical that needs to be done now & when repair costs are a factor he lets you know if something can wait a bit & how long. He has always treated our family courteously & always been honest. That is a quality that sometimes is hard to find with service repairs. Very highly recommend Steve! We will continue with him at the new Tire Choice.

ka
Review №28

This place is excellent! I dropped off a tire and it was fixed with in an hour! Super friendly! Excellent service! Thank you all!

Am
Review №29

Had to get an oil change advertised 25$ told me I had synthetic oil and charged me 65$ on top of doing my breaks. Left paying almost 400. The work needed to be done. Okay! Was I happy about the price no! But the guy was nice and friendly

Aa
Review №30

This is my second time here, and the service is just superb!! Fast, friendly, well priced! I’m now loyal!!

na
Review №31

Great service with good customer service . They did not give me the runaround and were honest . Will definitely reccomend and be coming back . I got my 2009 Jeep rubicon 35 in tires patched here

Al
Review №32

Took my truck in knowing a Saturday unannounced would be hopeful at best. Steve helped me, took my truck in almost immediately and had the patch I needed done within the hour. Knowledgeable and helpful. I’ll be back, Steve!

Do
Review №33

Recently I had to get some front end work done on my car. I really enjoyed my experience at Tire Choice. The staff was very helpful and polite. The techs worked quickly on my car as well. I will be returning to Tire Choice in the future.

Ch
Review №34

Quick and efficient. Very nice staff

St
Review №35

100% recommend Tire Choice for any car service. Their customer service is phenomenal. Tire Choice was recommended to me and what can I say, I was impressed by their work. My alternator broke and they got it fixed quick. I was always kept on the loop. I was completely satisfied with the service. I will definitely be coming back to Tire Choice for any future car service.

Jo
Review №36

First time to this garage. Very pleased with the customer service, workmanship and competitive pricing. Steve was great! They replaced the radiator on my old car. Modern facility, but has the feel of an old fashioned freindly, honest neighborhood garage. Tire Choice is now my First Choice as to where I will take my car in the future.

Ma
Review №37

Really great customer service! They are not a Goodyear franchise anymore, but they still fixed the nail in my tire on a rainy day. Busy parking lot, but an easy location to get to. Comfortable waiting area as well.

Mo
Review №38

The Staff at tire choice fixed my flat and were so helpful, and Very polite.

Br
Review №39

Highly recommend! Recommended to me by a friend and did not disappoint. Convenient, efficient, and reliable. Was very satisfied with my service experience and Ill be back again and recommend to others!

Su
Review №40

Steve and his crew at Tirechoice Santee have fixed my tires twice now, and they are awesome—fast (got my car right in), friendly, and get the job done right. They are open for service in this stay-home time and their place is very clean and sanitary. I’ll keep coming back!

Ja
Review №41

Tony and Steve were very honest and fair about the services I needed. I was prepared to purchase a whole new tire but they were able to fix my old one for a very low price!

Ei
Review №42

The best tire repair in Santee..!!! Jim and Steve are very nice and very helpful and answers all of my questions. Isaac the mechanic is the one that fixed my tire and he did an awesome job..!!! I highly recommend this place and I can guaranteed you won’t be disappointed.!!!

Da
Review №43

Wow great looking store. Recently remodeled and great managers and techs. I wouldn’t take my car any where else. Ask for Steve.

Cy
Review №44

Outstanding customer service my husband bought his truck in for a tire repair and they did an awesome job. His truck is a 2018 Ram 1500...limited edition. Thanks to the people at Tire Choice on Santee

Er
Review №45

Great service! Very friendly, helpfull and knowledgeable staff. They helped me in determining the right size tire for my vehicle after I had it lifted. They go the extra mile. Definitely recomend.

Da
Review №46

Had to stop here unexpectedly due to a nail I picked up somewhere in Santee. My lack of coins was my savior as air would not have fixed my tire.I was able to walk in and have my vehicle assessed to confirm a nail was the culprit.The service was great, and quick (granted I was there afternoon on a fri, so this could be different for you).10/10 will recommend 👍

ch
Review №47

I came in the day after thanksgiving with a nail in our car tire. They had me in and out very quick. Great service! Thank you guys!

Do
Review №48

Nicely remodeled store and the staff is extremely helpful. I was in and out quickly for my repairs. Thanks Tire Choice.

Sa
Review №49

Great customer service with an amazing and well detailed explanation of services provided/needed. Worked with me on tire pricing and beat all others by far. My highest possible recommendation.

Da
Review №50

I own a limo fleet and I take all of my vehicles to every tire choice location in San Diego county. I get nothing but top-notch service. I cant tell people enough how amazing tire choice is!!

Re
Review №51

Had to take my car in again for service. TIRE Choice doesn’t disappoint. The staff (Jim) is very helpful every time I go in for service. Thank you for making it easy on my stressful mechanical issues.

Mi
Review №52

Absolutely great experience! Very polite, professional and did a great job. Steve Peck the manager is a great guy and runs a great shop.

Me
Review №53

Fast & friendly service. I just stopped in on my way home from work with a slow tire leak & they sent me on my way with my tire all fixed up in no time at all. I can always count on these guys, Ive been a customer of Goodyear for over 10 years, never a bad experience.

Jo
Review №54

I used to love this place when it was Goodyear. Great staff, always friendly, felt like they wanted the best for you. New management treats you like your a burden. Rude from the moment we stepped in and was rude to other customers while we were in the store. We came in to get a battery replaced and we found out we needed an alternator. We told him we couldn’t afford it today and he tried to get us to sign up for the credit card, we told him we didn’t want to. He looked at us smugly and said “It won’t start you know.” I wouldn’t recommend this place to anybody

al
Review №55

Thank you Steve for helping me out with my taillight and being super professional. They never fail to provide excellent service!

Br
Review №56

Very professional and honest shop. No up-sale hassle, just tell them the problem and they fix it efficiently and affordably. Definitely will return for future tire or brake issues.

Li
Review №57

Come in for patching the tire. Quick and great service!

Le
Review №58

The Workers are absolutely so kind and friendly. I very much feel comfortable with them working on my car with no doubt. The costumer service is fast, the wait is not that long. I LOVE IT!!

St
Review №59

I had a great experience! The front desk associate was kind and they got my car out of there quickly!

Mi
Review №60

Excellent service . Most definitely will be back . Thank you guys

Br
Review №61

Excellent service. Very honest and quick. Would recommend to anyone.

ma
Review №62

Steve and Jim are very helpful. They take good care of my car. Thanks

La
Review №63

Customer service is awesome! Thanks Jim for the great service today I really appreciate it!

Jo
Review №64

I got to the garage close to closing time and these guys diagnosed a problem with my alternator. Well they replaced my bad alternator immediately, even staying late to get me back on the road, how is that for customer service. I am a customer for life they are very hardworking and thorough.

Ja
Review №65

This place used to be amazing until the el cajon manager came to santee. Jim is super rude like he was over in el cajon!

De
Review №66

My first visit. Ill be back. Fast, courteous, professional service. I was in and out in 30 minutes. Highly recommend.

Ed
Review №67

Steve provides great customer service. Took care of me right away. These guys do a great job!

Br
Review №68

Oil change in and out. Always good service

Me
Review №69

Juan provided me with excellent customer service. I took my Honda in to get serviced and he was very thorough at explaining everything that was going to be done and the price. There werent any surprises or hidden fees. He also got me in and out of there quickly!

An
Review №70

The service was fast straight shooters no BS

An
Review №71

Work is professional, precise, and quick. A great place to go.

Re
Review №72

Excellent customer service! Called them this afternoon after I found out that I had a flat tire. I explained to them that I do not know how to change my spare tire and that I need their help. Arturo one of the guy there came to where I was and changed my tire. Back at their shop Arturo inspected by tire and found out that I had a nail. He checked all my tires just to make sure that everything was ok. Not only they have an excellent customer service they also have great employees. Shout out to Arturo!!!! THANK YOU.

Na
Review №73

BEST CUSTOMER SERVICE! Very honest & reliable! Will always keep coming back!

Je
Review №74

I bought the 3 year unlimited alignment for my wifes car so I had many experiences here. I can tell you that they are not very competent and are rude to their customers too. Several disappointing experiences here. The last one was the final straw. They told me that the tie rod on the passenger side was frozen. This means that the locking nut was stuck in one position and couldnt be moved. I was able to break it free in a couple of minutes and I am not a mechanic at a specialty shop. Also they didnt tighten the lock nut against the outer tie rod so two weeks later I found the inner tie rod was unscrewing itself as my wife drove. Stay away from this place.

Ig
Review №75

Quick, easy, helpful and safe. What more could you ask for?

Ad
Review №76

Awesome place to take your car there really help you out vary respectful if you have any situations with your car I recommend you coming to tire choice and talk to Joe Sabella

Wa
Review №77

Lmvery Happy thankyou

Sa
Review №78

Really friendly staff, Steve the manager was great. I will be back for all my service now.

Je
Review №79

Good for oil changes and small repairs. Nice waiting area. Average customer service upfront.

Na
Review №80

Everything was great but there was no cable tv to watch while I wait

Ja
Review №81

Great prices and service. They got the work done in the time frame they quoted - which deserves 5 stars in itself.

Kr
Review №82

Always go to the Santee store ever since they were Certified Tires for all of my cars service needs. Great staff and never leave questioning the work done on my car.

Ti
Review №83

Great tire selection and outstanding staff. Everybody here is so nice and willing to go out of their way for you.

je
Review №84

I came in with a flat tire this morning and they told me my tires were really bad I would be needing new ones so they gave me a great deal for all 4 of my tires. The guy that did my tires was fast thanks Art. I will definitely tell all my friends and family to come there for tires and maintenance on their cars.

Be
Review №85

Best customer service I highly recommend this place for tires, brakes, oil change, etc. I will definitely keep coming here to get maintenance on my vehicle.

Ar
Review №86

Brought my car here for an engine diagnostic cause my car was running really bad, rough, and sometimes it would stalled on me. The tech there in a matter of seconds figure out what was wrong with my car and had it running in perfect condition. I try’d other places and they couldnt figure it out thank God for this place. The technician here really now what there doing

Ce
Review №87

Got my tier fix good service thank you will come back again

Te
Review №88

When midas and small places do a girl wrong..these guys are the best. A little pricey but always a happy vehicle

Sp
Review №89

Great staff and services..they wont upsell products like the other big guys do..fast and affordable

Ed
Review №90

I bought new tires and they gave me a good deal for car maintenance as well good place to get my car worked on.

Al
Review №91

Everyone knows exactly what they are doing, they work as a team to get the car done quickly, everyone is friendly.

El
Review №92

Our service was amazing, but especially Jim. He took care of all of our needs with time to spare! We will come back here every time.

Me
Review №93

I took my car in for new tires and they gave me a good deal!

Sa
Review №94

Have taken my wifes car for an oil change and tire rotation three times. Yes, it was a little pricey and it took time. However, when we took it in to fix a leak in the tire and get it balanced, they took care of it free of charge. Many people complain about their suggesting extra work on the vehicle but all they do is go off the manufacturers recommendations. Because of the people at this establishment I will continue to bring my business here.

Ji
Review №95

Fast, friendly, efficient and professional. Great quality and service.

Ma
Review №96

New staff makes a huge difference. Ask for Josh or Angel they improved everything back to what is expected. Ive spent over $5,000 on 5 work vehicles for work and tires. Elsewhere would have been more.

Ri
Review №97

Best service in sd county The best mechanic Arturo always go with him

MI
Review №98

Great customer service and they were very nice awesome

Al
Review №99

Was on my way to work was having car trouble, pulled in couldnt pinpoint what I was feeling in my car so they had someone come out and test drive with me in the car went above and beyond then tested and scanned the car found out it was my battery and is fixing it as we speak great experience

Ma
Review №100

I was quoted about an hour and a half. Three hours later, I was still there and the job was not done.I felt like I was going to make Joel cry by not agreeing to him upselling me on products. I felt so bad about hurting his feelings. The sad puppy dog face makes things kind of awkward as they tried to upsell the same job for the 6th time.I had an appointment, but he tried writing up a new ticket so that he would get the commission instead.Employees being on commission really brings down the level of customer service.It sounded like they were debating on who would take an oil change call and get a little commission. It seemed like the customer had to wait on hold longer due to them not wanting to take the call.

Information
54 Photos
100 Comments
4.6 Rating
  • Address:9535 Mission Gorge Rd ste.m, Santee, CA 92071, United States
  • Site:https://locations.thetirechoice.com/ca/Santee/9535-Mission-Gorge-Rd-Ste-M
  • Phone:+1 619-826-6921
Categories
  • Tire shop
  • Auto repair shop
  • Brake shop
  • Oil change service
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Wi-Fi:Yes
Planning
  • LGBTQ-friendly:Yes
Payments
  • Credit cards:Yes
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