I was in a car accident and took my car to Lloyds. The insurance company ended up totaling my car and Mike and Vanessa were amazing walking me through the process. Thank you!!!
This place is awesome. I took my car in for collision repairs and couldnt be any happier! Theyre super friendly, communicative, transparent, and quite obviously care about their clients and the work they do - all things I can seriously appreciate at a repair shop. Same goes for their sister location in Lakeside. Come here, yall. Come here.
I have had 3 vehicles repaired here and every time I have been there was a very good experience. From the initial visit for estimate, interem visits and final pick up they will have you feeling like you are part of the group. All my questions are answered as if they are most important. When I drop in unannounced during the work on my vehicle, without even being asked, I am escorted from the the clean home like reception area to their clean orderly workshop so I can see exactly what is being done at that particular stage of the repair. Im introduced to the tech currently working on my car at that stage and he shows me what has been done, what he is doing and what still needs to be done. The finished product is like it just came out of the showroom. Perfect. Do I recommend these guys? Absolutely! Two thumbs up! Five stars!
Second time customer and again i am completely satisfied and i highly recommend Lloyds Collision & Paint. Not only was the work exceptional but the humanity and compassion they showed me when i arrived was above and beyond. They took care of me and handled all the details and i felt like i had no worries and i was in good hands. Family owned and part of East county, you cant go wrong!!! So thank You again to the entire team at Lloyds in Santee on Mission George!!!!!!
Excellent customer service! Very professional staff. I definitely recommend this place.
Such a bad shop never going back here again they said they change my bumper when it was the same bumper and also they said they painted my hood and driver’s side door but they didnt, they ripped me off i dont recommend this shop !
Excellent work, very professional.I have taken my vehicle twice to correct a problem I have experienced with my Toyotas poor paint quality. Lloyds has done a perfect match of color and finish.Job done on time and without any price increase. I will definitely come back in the future.
Amazing work repairing the body of my vehicle. Car looks brand new. Fantastic service as well. You wont be disappointed!!
The best!!! No other way to put it. Rob and his team at Llyods Collision & Paint have the best customer service and amazing, quality work!!! The also work with your insurance directly to handle your claims in a smooth manner. I must mention that their prices are amazing too. Ive been to Lloyds on 3 separate occasions with 3 separate vehicles which you can see in the pictures below. First with my Nissan Titan where the team color matched my bumpers and end caps on my Nissan Titan perfectly. Then I brought in some body panels off my Polaris RZR to have them painted matte black...another flawless job by Rob and his team.The last incident was very unfortunate for me as my brand new 2019 GMC Sierra 2500hd Denali was keyed on the front bumper. I knew without a doubt, with all the shops my USAA insurance told me were options I still opted for Lloyds without hesitation. They not only repainted my bumper perfectly but color matched my chrome center bumper, grille, and mirror caps.Thanks Rob! I appreciate the excellent service.
Took the truck to the Santee location, very professional people. Not only did the repair look great the wash job made it really pop. If I need repairs done again i’m going back to Loyds.
We love their service. They have helped us numerous times. No complaints.
This place was the best.I couldnt believe the honesty and integrity. Go here, I mean it if you need a body shop.This is the place.
Super experience ! Easy to work with coordinated with rental car agency. Everyone was professional and caring. Would highly recommend to anyone needing autobody in my local area.
Excellent customer service AND workmanship. Im super picky and found a couple of minor things with which I wasnt 100% satisfied at first (on a MAJOR repair job, there were just a couple of MINOR issues), and they were really fantastic about taking care of even those little details & making sure things were right. Some businesses are very reluctant to correct their mistakes or begrudgingly address things that got overlooked, but Lloyds was super friendly and very clearly cared about me being (not just 99%, but 100%) satisfied with the work.As I told them: I really hope to never HAVE to use their service again, but if I ever do need some vehicle body work, theres no question that Lloyds is where Ill go.
Had a complete repaint on my 2004 yellow corvette. I had heard it was a hard color to do. Robert and his crew did a magnificent job. I am extremely impressed with there customer service. From the very beginning explaining the work to be done to the very end producing a beautiful new looking paint job. Thanks Bob
Had my car towed from another place to Lloyds. Unfortunately I didnt get it repaired since my insurance company totalled it out and took possession of it. Although these guys were great. They got the towing covered, from both locations and cleaned my stuff out of the car for me. They were responsive by both phone and email and were very helpful. I would recommend them for collision repair and insurance repairs.
I was hit by another car. My insurance company tried to get me to use another company they had an agreement with. I insisted on Lloyds as I had heard great things about them. It turned out they were less expensive then the other company. My insurance company was happy. I was very happy when I got my car back . It was beautiful.I now have a new car that someone backed into. So it looks like another trip to Lloyds is warranted.I am confident the result will be the sameWonderful!
Absolutely a pleasure to do business with you.The young lady in the office Tish was fantastic and David was also more than helpful ! I havent had customer service like that anywhere is so long.Thank you for making my day go smooth !a
I simply cant believe how amazing my experience was with Lloyds Collision. After so many complications with my insurance and other shops Lloyds was always there to help. The customer service representative (Brittany) kept me in the loop ever step of the way and was always able to answer my questions. Outstanding service! I cant thank them enough. My car looks great!
My passenger door handle broke and I needed it fixed ASAP. I called Lloyd’s and they were friendly and got me right in. They did a quick free estimate and ordered the part right away. Their prices were great and they got me in two days later to repair it and did it so quickly while I waited. The place was clean and inviting and all of the staff was so professional, friendly, and personable. While I was there I asked them to fix a broken button on my back door hatch and they again gave me an estimate, ordered the part, and got me in two days later and fixed it quickly while I waited. Thank you for everything! I’d highly recommend this place and I’ll be using them again for sure.
Robert and Co. Did an amazing job on my 19 TRD Tacoma. Excellent customer service and excellent communication. Everything completed with new OEM parts and repairs were done and completed a day earlier than quoted. Guarantee their work as long as you own your vehicle.Highly recommend their services!Thanks for the awesome job guys!
They were amazing, very helpful and kind.I definitely recommend them, but dont just take my word for it my Farmers insurance agent recommended them. They were so thorough and explained everything it was incredible!
John was very friendly and helpful when it came to my repair. He kept me up to date & was eager to get me my car back. My car looks amazing. Thank you Lloyds collision I highly recommend them
Their isnt enough words. I cant thank you guys enough for for all your hard work fixing our truck you guys have done a beautiful job.The whole family is AMAZING.💥 LLOYDS YOU GUYS ROCK.💥
John was very excited and eager to get my Volkswagen Jetta repaired and back to me as soon as possible. The passenger side of the car was completely damaged, and when I got it back it looked brand-new and even better than how it was originally! They kept me up-to-date with every single step of the process when it came to the repairs, and also the timeline when I came to getting it finished. The staff when it came to answering the phone, and answering questions and concerns was always very friendly and brighten up my day!Highly recommend them for a great service ❤
Just bought a used commuter car (Honda Civic) to drive aside from my truck. Pretty good condition but after 3 days of rain, noticed a leak gathering in the carpet of the driver side floorboard. Pulled the carpet back but only could narrow down where it may be comin from... took it to Lloyd’s in santee & Mike, the owner met me in the lot, found the leak after about an hour & fixed it with his crew. Hung out in their really nice office lobby while waiting. The receptionist staff are awesome too. Great business!
John and everyone at Lloyds were extremely friendly and helpful. John and the team did a great job with repairing my car after the accident. They followed up with the insurance company and took care of the damages. I highly recommend checking out this place if you have any car issues.
After going to multiple shops to repair damage that another repair shop created, these guys stepped up big time. Not only do they treat you like family, they care about the work they do. They even called to follow up after I got my car back. I will recommend them to anyone that needs bodywork, and wouldnt hesitate to go back.
Great service. Gals at the front desk know their stuff. They are helpful and professional. The bodywork itself was excellent. Would use again. But hoping won’t have to!
Great place! They will take you home and/or pick you up if you need a ride either direction. They give you a VERY detailed WRITTEN estimate up front, explaining as they go or answering your questions. Beautiful work!
This place is wonderful! My car came out great and the employees I worked with were amazing. They truly have wonderful customer service and are dedicated to assisting you.
I was hit from the back by another car and his insurance company referred.Lloyds Collision & Paint Center in Mission Gorge Santee (and that it was my lucky day). What I have experienced there since the first moment was amazing, friendly welcome, professional customer services, daily updated on the status of my car, fast turnaround time and the most important was the good work I got in the end. Not only that but, I took the chance to repair other things in my car was missed by other collision center and a broken driver seat, they did it for me with a very reasonable price even the parts was not easy to find locally and it took them to get it from LA. I had a very tied time to pick the car and catch a doctor appointment, and I found them offer me to leave my rent car at their facility and they will return it for me.Thank you John McCain and Lloyd team for all the efforts you did to get my car back in a very good condition.
Professional, does not give them the credit they deserve! OUTSTANDING, means they STAND OUT from the crowd. Mike took out his credit card and took care of a situation with the Car Rental company, so I wouldnt be inconvenienced and have to wait for them to call the Insurance company. They treated me with such amazing customer care and now they have a FRIEND for Life. I recommend anybody who needs any Repairs for the Body of your car, GO TO Lloyds. THEY ARE GREAT!
Got some real no nonsense folks working here to make sure your stuff is done right.
I got exactly what I needed in an expedient manner. If you value explempary work and customer service beyond reproach please bring your vehicle to Lloyds Collision and Paint Center.* Highly Recommended *
I recently had a small fender bender and had to have some repairs done at Lloyds collision. John provided excellent service to my care, wonderful customer service and followed up with me during every part of the process to make sure I was happy.If I ever to ever need work done on my vehicle I would be happy to take it back to Lloyds for service.
Great old fashion high quality customer service! Polite staff, clean environment. Promptly returned phone calls. Mike was great and provided options. Job done to perfection!
I went in for a quick fix on my car and they got me right immediately. They were, helpful, fixed the issue, and eased all the concerns I had. Great experince!
A friend recommended this place, and everyone was so helpful and kind and patient with me. Turns out my car just needed a quick fix, but their attitude and professionalism made Lloyds stand out and made me want to go back. Sending a million thanks their way, especially after being turned away twice from other shops. I would recommend them to everyone.
John did a great job on my Fiat. They followed up with the insurance company and took care of damages i hadnt noticed. I picked up my car a few days later, and it was good as new. They did a great job.
I first used Lloyds to repair my car after an accident in 2003. Bob was courteous, professional. My car was returned in a timely manner as well as, the service I received was extremely professional. Since then Ive been back numerous times, as a friend. Bob, Rob, Mike and the entire crew have become friends and I value their friendship just as they value the work and dedication shown in their work. GREAT JOB BOB!!
Lloyds Collision and Paint Center is AWESOME! Everyone working here is down to earth and genuine. They all go out of their way to give above and beyond in customer service. Their work is excellent and there prices are extremely reasonable. I highly recommend them!
Amazing quick friendly. They made progress easy and stress free my car looks great I cant believe they got it done so quick.
I needed to replace the passenger side mirror on a 13 year old Infiniti. Id ordered the parts myself online and went to another body shop which told me they would not use customer-provided parts. I went into Lloyds and was told no problem. I got a formal estimate for well under $100 for one hour of labor and a senior discount besides. Brought the car in the next day and it was done in about an hour. I was treated like a VIP with a big ticket repair job throughout. I had another vehicle repaired at a local competitor that was covered by insurance and had a great experience with them, but Im going back to Lloyds when I need auto body work again.
Got my baby back better then new, after she got hit on the back door. Tissha was amazing and kept me informed every step of the way. Definitely made a customer for life with the great work and stellar customer service experience.
This place is amazing, extremely helpful and supportive to take care of all your bodywork needs. I highly recommend giving them a chance for anything your vehicle may need to have repaired cosmetically.
Family run business. These folks are super fair with their prices and the work is top notch. Would recommend to all my family and friends.
I found this shop through Progressive and everything way great. Customer service was excellent and the repairs look wonderful. Ill be going back if I need auto body work in the future!
Great service. My car looks wonderful. I appreciate the detail work on my car. Also they are a very professional business. I would definitely recommend this shop to others.
Got my quarter panel fixed and painted, it looks brand new. Awesome service and very nice people who know how to take care of their customers! Thanks john for being on top of things and getting my car to me early.
Very good price. Very good job. Very nice and friendly people.
My dad took his car here to get repaired after I had got hits on the street their customer service was outstanding time of repair was a little long but that was waiting for the insurance to authorize more money due to more damage that was found after they opened everything up very good work very good customer service always a friendly face the owner gave him a ride over to pick up his rental car to
I want to thank Tissha and all the other employees at Lloyds Collision Center for doing a excellent job in repairing my Ram truck. I brought my truck in to have the bumper replaced and paint and body repaired after being rear ended. The repair was done really fast, so fast, that the insurance company was the only thing keeping me from picking up my truck. But Tissha kept on them until they finally sent the funds.I also wanted to add how nice and helpful the customer service reps were whenever I came in or called. You can tell that the owners take pride in not only doing good work with the repairs, but hiring good people in the front office.
Great service, My car looks wonderful. I appreciate the detail work on my car. Also, they are a very professional business. I would definitely recommend this shop to others.
They did great job on my car and they have a great costumer service .
Have taken 2 of my cars to get repaired after accidents because when you get great people that do a great job.. Your loyal! Thanks again guys!
Thank you Lloyd’s!! So first, I want to say that I have not been in an accident in almost 20 years. The experience was a bit scary. As soon as Lloyd’s got my car, they ran more collision type tests than my insurance told me I was going to get. Turns out they confirmed my suspicions on a few things that my insurance adjuster said was not part of the accident. Specifically, I was ran off the road and my car went off the road. My alignment was shot, but my insurance said that the alignment issue couldn’t be proved as part of the accident. Mind you I have Progressive and the accident was not my fault. Lloyd’s advocated for me and got the things fixed that Progressive fought with me for.So as far as the repair work, Lloyd’s shattered my expectations. My bumper was fully restored and they matched the color flawlessly. The paint job and clear coat they did on my car was impeccable. They even detailed my car and vacuumed it. My car was not the cleanest when I dropped it off, so I planned on taking it to a detailer after the repairs, but got to skip that step. In addition, Lloyd’s finished 4 days before my estimated time which saved me the rental I was going to have to get for the holiday weekend. In addition to the quick turn around time, Lloyd’s kept me up to date with the progress. I never had to call once for updates. Definitely have your insurance take your car to Lloyd’s, you won’t be disappointed!!
My vehicle was in a hit and run with some major damage. Lloyd’s did an awesome job repairing the damage and perfectly matching the paint. The staff was very friendly and awesome to deal with through out the entire process. I highly recommend them if your car is in an accident.
They done a very good work and they knew what to do I highly recommend them to everyone
I was so frustrated because the person just took off leaving no note!! Honestly I didn’t feel positive about any of the situation...until I took it into Lloyd’s repair shop in Santee! There’s something about everyone I talked to that actually gave me the feeling that everything would be alright!! As a lady who has to do every choice herself ( I don’t have a male who they figured they couldn’t bamboozal ) I run into dishonest people but NOT HERE. They’re work is impeccable and my car looks great! Nice and Polite...keep their Promises they make! I will go back if I need to! You would be wise to check it out! 😃 Patty
Very professional and they always kept me updated on my car... Britney was the one that I delt with. On top of everything that needed to be done. Highly would recommend Lloyds collision center to get car done from an accident.Thanks Bob and Lloyds collision crew.....
They did an excellent job on my front bumper repair. The customer service was great and they even detailed my car 👍
I had a paint job done on my honda accord it came out beautiful i was so satisfied with the results and the staff there is awesome .
They repaired my car correctly after another Santee shop botched it and could not fix it. I worked with Tisshha and she did a great job explaining the repair and all the details, overall satisfied with their work.
Top notch customer service. They went above and beyond to help make things easier!
Rear ended someone, couldnt even lift the hood of my car. Other places quoted me around 500-1000 dollars for a fix, these guys did it for under 300. They were patient with me when i had a hard time finding a new hood and held my car there for no extra charge. When i finally found a new hood, they went above and beyond what was asked of them in fixing it. They will be my first choice from now on.
Excellent service fixed my car as brand new, would recommend Lloyds Collision to anyone.
Very helpfull and the staff is super friendly. Love this place.
Lloyds in Santee was great. I will definitely use them if I ever need body work again. The office is clean and inviting, the parking is easy, the people were friendly and respectful, I didnt feel pressured, and they did a really good job. I bought a used pearl white Subaru from Arizona that had minor bumper and door edge damage and a few other oddities. Lloyds replaced and painted the bumper, fixed the door, replaced a broken part of the center console, and reconditioned the rest. Now that theyre done, I cant tell it was ever damaged. A+ for Tissha too. She gave me an estimate while I was at the Arizona dealership, remembered me when I came in a month later, was knowledgeable, and took care of everything. Top marks all around.
Good job but it took 3 weeks
Friendly! The overall experience was GREAT! Customer service was also great! Thanks to David and Gregg I have a new car.
My fiance is VERY particular. She took her Rav4 to Lloyds and she is extremely pleased. Great customer service. Honest and friendly. When I need work done Ill take my car here too.
Top notch production insurance work or custom restorations. Been around for lots of years.
Great work and customer service. Highly recommend.
My car turned out great, really nice staff. Will be coming back for all my paint and auto body service.
They are a great, honest repair shop that you can trust.
My vehicles lift gate got dented. Lloyds repaired & repainted my vehicle without any delays.
Stopped by for a estimate and was do e In 20 min.
Family owned and operated. Treating everyone like family.
My name is Bobby B I work at El Cajon Harley,Bob Lloyd is a customer of ours.so it was only natural that when the door to my 1995 Firebird got ripped off, that I would take it there for the repairs.The whole crew are truly professorial and the customer service is AWESOME.The turn around time was quick,now my Firebird looks brand new better than before the accident.I highly recommend Lloyds for all your Collision needs,Thanks, Guys
Robert and Robert Jr were extremely kind and informative clearly explaining the process of doing body repair and painting to my 2008 Toyota Yaris. I would highly recommend them and will always bring my vehicles to them for my auto body and paint repairs in the future.
I DONT like the job they do in my car but I think they can do better job
Beautiful job. Worked with me on the price. Hopefully I wont need them again but if I do, I will call Lloyds!
Robert Jr was knowledgeable, service was quick, and the repairs looked outstanding.
Because they do very good work.
They have done very good work on my Cruze, plus they have fixed some additional damage for free.
Excellent service on a difficult to match color
Fair fast and trustworthy.
Have use them numerous times. Great quality and customer service.
These guys do awesome work!
Best Body shop in santee
Great people here.
Great experience and customer service
It doesnt get any better than here!!!
Awful not helpful at all real rude
Very professional, prompt and friendly. Their prices are very fair!
Dependable, honest, good work
Good service