Very helpful and kind persons.

Very bad experience with Mrs. Maria.When we went to do the taxes very well very kind, but the second year she did them wrong and when I spoke to her to ask her to fix them she behaved very rude and arrogant, according to her that they were very busy at this time to fix the problem because it is the month busier for them and we already paid for that and I still had to pay $ 30 more so she could talk to the IRS, and she charged us for making them electronic supposedly but a few days ago I got the check after a year, so why do I get paid? for making them electronic if I got it by mail, in total we had to pay $ 230.Well at the end of the day we finally got the refund, but the process was very exhausting and unpleasant, especially because of the attitude of the lady.