ARS has been one of the best companies we’ve worked with since buying a house. Getting a new roof is a huge financial decision and I wanted to go with a company that would do it right the first time and that’s exactly what we got. The companies communication is top notch. Everyone I’ve spoken with at this company has been patient and kind. They will even have someone come pick up things from you if you need them to. And the owner is an absolutely lovely woman who personally comes by to make sure the work is done and done well. I HIGHLY recommend ARS for your roofing needs.
I have hired ARS several times to do work on my roof. First, when I bought my house and needed some work done to get it up to code. I also had them install gutter guards. Most recently, I had them clean my roof since it was covered in moss and tree debris. Letitias crew came out in the rain and spent 4 hours on my roof scrubbing it completely clean. They also cleaned my gutters and did a fantastic job. If you didnt know, ARS is a black-owned business and Letitia, the CEO has been recognized nationally for her entrepreneurship and leadership. She also founded a local nonprofit that helps youth get jobs in construction. Totally 100% worth supporting this awesome company!
ARS Roofing is a class act. I had them come out to give me an estimate on my new home in Rohnert Park to clean my solar panels. The estimator who was very professional had pointed out to me that our rain gutters and a defect when installed. I immediately called the builders and they came out and fixed it under warranty. If it wasnt for the detailed inspection of ARS Roofing I would of never found out about this until it was too late. Thank you for all your help ARS Roofing for ensuring my roof and solar panels are working soundly!!! Ive since have recommended ARS Roofing to all my neighbors and family.
I have worked with ARS roofing for 7 years now on several projects in Sonoma and Marin counties and I have to say, that it is an absolute pleasure to have such a responsive, reliable, company of craftsman and craftswomen that I can call on to be able to help my clients and my business get there roofing problems taken care of in a clean, professional and timely manor ....I recommend ARS roofing without any doubts.
James was fantastic, polite detail-oriented and a delight to deal with.
I have known ARS for a long time and have had many community interactions with them. When covid hit, like a lot of us, we decided to update the house. The tile roof needed to be updated, new gutters and gutter covers. I called Letitia and she had her team get right on it. We got the estimate quickly and then decided to make it happen. Roof was done first, then the gutters and covers. When they removed the old gutters, poor construction from when the house was built, revealed issues with part of the roof and the damage as a result, ARS let me know, showed me the options and we went ahead and had them fix it all. Well worth it! It looks great and their team made it easy!
Ive had the pleasure of getting to know ARS Roofings owner over the past four years, and I can honestly say that there is no one in the trades more passionate about roofing than she is. Letitia and her team at ARS Roofing embody the community values youd hope for when entrusting a business to work on your home. If youre looking for a group that will care about you, your well-being, and the longevity of your home, then I definitely recommend calling ARS Roofing.
ARS was quick to send out on estimator and the worker that came out was very fast, but upon completion of the work, it was not as nice as I expected. I was never completely pleased with the work, as some of nail holes were un-filled and some of the sheet metal repair looked rushed and puckered and poorly sealed. Later, upon cleaning out my gutters, I took pictures and got the courage to reached out to the owner to explain my frustration and share pics I had taken. She explained that she had already fired the guy who came to my home that day and she agreed that the work was not up to her standards as well! She offered, a more than fair partial refund and even offered to have a “great” crew come out to redo the work for free. I appreciate that the owner stood by her company.
ARS Roofing did a great job cleaning our gutters and doing moss removal on the roof. We recommended them to our neighbors as well. Great company.
Thumbs up review. Dealing with Letitia was a breeze. Very friendly and knowledgeable. Her forman Pedro did excellent, thorough work. His experience shows. Recommend.
5 Reasons you should should do business with ARS Roofing:1) Outstanding work2) Efficient Time Management3) Excellent Staff4) Friendly5) Owner was great with Communication and Quality Control!I Give them 5 Stars! 🌟🌟🌟🌟🌟
Woman owned roofing company, what could be more better than that? Oh wait a roofing company that actually responds, delivers great customer service and suburb quality! ARS is our all time go to roofing contractor, I am a GC and I come across a lot of roofing situations that I know needs an eye for detail or even simple roof tarp/patches. They can do it all. Any solar needs, go to them too, I have come behind so many solar companies that have caused more damages to roofs because they are not roofing contractors. Leave it to the professionals to do, ARS!
You’ve been there... it’s the first real rain of the season, you walk into your beautiful office, and there’s a leak! I called ARS, get a live person, she takes the details, assures me their scheduler will call back today.I figure if I’m lucky it will be much later as I’m likely one of many that need an unexpected fix revealed by the rain, still during high construction season. Within the HOUR I received a call. She lets me know it will probably be tomorrow unless today’s scheduled calls all go smoothly, then there could be a chance today. Surprise! Before noon Rafael calls, says he can be there by 2 if that works! Talk about under promising, over delivering! Inspected the roof found the tiny spot letting water run in, fixed it fast!This is a great experience to have just once, but we’ve been fortunate to have had that same delivery of service the first time we ever reached out to ARS - last year, and that repair is still going strong. Love they are fast, polite, do great work, no attempt to upsell other unnecessary services. You need new construction, gutters, solar, or a repair? Call ARS!
A Professional, punctional high quality roofing and gutter company! Working with ARS allows you to get all your roofing and gutters needs handled with out the haste, their emergency repair service can handle any of your leaking issues timely and Efficiently. This is the company you need to call for all your roofing needs!
Worst roofing experience Ive ever encountered. After several phone calls to ARS office, the work was finally completed several months later. During the time ARS was doing the complex we live in, they were using our electricity to run their equipment, without asking first. The new gutters did not match the existing gutter location. ARS staged a lot of their equipment, misc. saw blades and their trash, in plain view, where it still sits, to this day, 6 months later, in the complex parking lot, not to mention us having to pick-up roofing nails, daily, off the pavement. Worst roofing contractor ever!
ARS completed my addition roofing quickly and Was able to get us completely better pricing then I could have imagined. They were completely professional and responsive I could not have asked for a better experience
We used ARS and had a very good experience. It was during the time when it was difficult to get a roofer to even return a phone call, but ARS had a real person answering phones. And even though the list to get our roof done was long, we were guaranteed to have our leaks addressed until it was our turn. And that is exactly what happened. We had 2 minor leaks patched asap during the heavy rain season and then got our roof done over the summer. Next rainy season, the new roof performed perfectly. All of the ARS people were very hard working and professional. We are extremely happy with our new roof, which has a life time warranty. It was a tiny bit extra to have the materials and labor covered for the life time warranty, but we felt it was worth it because we do not want to re-roof again!
Called and made appointment, waited 3 weeks for date. Took time off work to be here and meet with them. They never showed up. When I called, they said oh it must be their error as they see my appointment but it wasnt showing on their other calendar. So they said they would squeeze me in asap since it was their error, she came back and offered me a date 2 weeks away. What a joke, if they can not schedule an estimate I wonder how job schedules work.
Extremely professional staff and excellent quality of work. Highly recommend.
Exceptional people, committed to their trade, great work done.
Good initial work, but follow up gutter problems are not their strong suit.
Great people