Service was over the top exceptional. Thanks again.
Very helpful and amazing customer service! Even gave me other locations where I could buy the item I needed. I had my sister pick up the item for me and she called back said she had what I needed and that the customer service was the best. Good job North Bay Computer Repair!
Had an emergency and they rose to the challenge. Efficient, professional and reasonably priced.
Great customer service....quick to respond....handled all my concerns...thanks again guys!
Great customer service and prompt work..never had a problem using this company..always professional..def would recommend this company to others
THIS ISNT ROCKET SCIENCE FOR NORTHBAY COMPUTER...IT SURE IS TO ME THOUGH! COMPUTER STUFF SURE IS COMPLEX AND THIS COMPANY IS OUTSTANDING. MY COMPANY IS PREMIER CARPET CLEANING AND MY NAME IS JASON, SHOULD ANYONE WANT TO CONFIRM THIS REVIEW. NORTHBAY COMPUTER HAS BEEN OUR LIFESBLOOD IN THE INTERNET AND COMPUTER WORLD. WE HAVE USED THEIR SERVICES MORE THAN A COUPLE DOZEN TIMES FOR VARIOUS REPAIRS AND NETWORKING NEEDS. THEY CREATED OUR WEBSITE FROM SCRATCH PLUS THEY HOST IT AND OPTIMIZE IT TOO. IT IS FAIR TO SAY THAT OUR COMPANY WOULDNT BE WHERE WE ARE TODAY WITH OUT THE CREATIVE AND PROFESSIONAL APPEARANCE NORTHBAY COMPUTER HAS GIVEN US ON THE WEB. OVER THE YEARS WE HAVE HAD SEVERAL COMPUTERS REPAIRED AND UPGRATED..FROM RAM MEMORY TO NEW HARD DRIVES AND SCREENS. ALMOST EVERYTIME WE HAVE HIRED NORTHBAY COMPUTER THE OWNER JOEY, IS QUITE SPEEDY ON GETTING THE COMPUTERS BACK. I CAN REMEMBER A COUPLE TIMES WHEN SOMETHING WASNT WORKING AS I EXPECTED IT WOULD AND THE OWNER, JOEY OFFERED ME MY MONEY BACK FEELING BAD THAT ALL HAD NOT GONE PERFECTLY. NATURALLY WE UNDERSTOOD THAT THINGS DO HAPPEN SOMETIMES SO HE TOOK THE COMPUTERS BACK FOR FREE AND WAS ABLE TO RECTIFY THE PROBLEMS QUICKLY. DELEGATING OUR TECHNOLOGICAL NEEDS TO NORTHBAY COMPUTER HAS BEEN A PLEASURE AND I LOOK FORWARD TO SEVERAL CONTINUED YEARS OF SERVICE. THANK YOU FOR MAKING A DIFFERENCE JOEY AND NORTHBAY COMPUTER!
They are friendly, but did not contact us when they made progress, so if you are a patient person, it will take forever for them to test your computer.
Yelling generally = yields a full-on tune-out . . .immediate-like.(ALL CAPS)