My technician Kristopher was very courteous and professional. He was knowledgeable and patient and helped teach me how to correct this problem in the future.
Courtesy and Professionalism of on-site technician, Experience with our on-site technician (listening, understanding problem), Condition of your equipment upon completion of service visit
I have always been appreciative of the quick response from their support and sales rep teams. They are knowledgeable and courteous. If something is not right the first time, they are quick to respond and get it right. The process of calling in for support or needs is very easy.
Even during this terrible time with Covid, we have received prompt and professional service. In addition, we need a technician in the afternoon (no morning admin person currently) and our schedule was accommodated every time. GREATLY appreciate it. And, it is so convenient to get supplies so we have them on hand. Lastly - need to do a shout-out to Doug who has tirelessly serviced our 3 copiers - Many Thanks!
The Ray Morgan Company has always provided excellent, professional, and friendly service to us, for many years. The printers are very good quality. RMC is Excellent.
I was impressed with the customer service I received from making the phone call for assistance to the Technician who arrived on site. It was as if they were just waiting for me... Final outcome, excellent and I am not easy to impress, thank you!!
Mike, our service representative, is always efficient, timely and is very familiar with our machines. He provides top-of-the-line customer service and is very professional. Thank you Ray Morgan!
Courtesy and Professionalism of on-site technician.
This company has always been very responsive whenever we contact customer service and their service team is terrific.
Work orders are done quickly so that I can get back to my job.
Highly recommend Ray Morgan, staff and techs are professional and knowledgeable. Always show up on a timely manner and resolve the issue to get our office up and running again. Lupe and Joel are the best, super friendly and professional. Thank you guys for going above and beyond to resolve our issues.
VERY NICE, AND VERY FAST AWESOME TEAM!
Daniel the on-site service tech is always very Courtesy and Professional, he’s listens attentively, understanding the problem and works effectively and expeditiously to resolve all the system issues. Thanks Daniel you are superb!!
Job was done fast and same day, experience was pleasant. Thank you!
Excellent Customer Service