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Exclusive Spa
314 Mendocino Ave, Santa Rosa, CA 95401, United States
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Exclusive Spa

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Ma
Review №1

Brenda works her magic on my hair every single time I come to her. She definitely knows what she is doing, and is very knowledgeable. She takes the time to figure out exactly what you want and gets it right on target. She makes great recommendations for my hair, which I take her up on, and the outcome is amazing every time. She is courteous, friendly, personable, and takes good care of you. She is everything you want in a stylist. Thank you Brenda!

ad
Review №2

Great service, nail person was very nice. She’s beautiful her name is Rebecca FemeniaShe was very kind to me and gentle with my hands and nails too. Great service from her, definitely would recommend 100%I paid $50 for my nails

Rh
Review №3

I love this Salon. Anna is excellent in doing my color and extensions. A full service salon that I would recommend. Just left and I love my hair!

Ae
Review №4

Alexa is great! Very efficient and made me feel very comfortable while she was waxing a sensitive area. I will recommend her to everyone I know!

ka
Review №5

And just like that SHAZAM, I feel like I wanna show EVERYONE how amazing my hair looks (mask & all lol)... PERFECT cut, PERFECT color & probably the best highlights Ive ever had ! Everything is new at this salon. Its obvious the owner Anna has cut no corners at Exclusive Spa. I will be back next week to try out their facials ! Thank you SO much for taking such good care of me !

Ju
Review №6

Absolutely love this place! I get my hair done with Anna and she’s amazing! I also get my nails done by Marilyn and I always get a TON of compliments on them! Great atmosphere and fantastic customer service!

Lu
Review №7

I love this place service is awesome and it’s clean! They fixed my hair after it was ruined at another hair salon... Took 12 hours of work but Brenda made it look better than I expected! Everyone was so helpful. Will be back!

Lo
Review №8

You would think that this spa would welcome customers after a year of shut down. Quite the opposite with Exclusive Spa. I was given a gift certificate for a mani/pedi and tried to book three times. Each time I was offered very limited times of availability with Rebecca and on my last attempt, I was then told, she books 3 weeks out. As my certificate expired past the time in which she was available, I asked if she would please honor two weeks after expiration. I was told youll need to pay the difference! A very unaccommodating way of attracting and retaining customers. In all the years of getting mani/pedis Ive never had to book three weeks in advance and had to book only during the week - apparently Rebecca doesnt work on weekends. I dont know about the quality of her mani/pedi, but the quality of service to customers deserves a negative star. I dont recommend this poorly run customer UNFriendly business:(

Ri
Review №9

Brenda is an amazing stylist. She’s easy to communicate with - told her what I wanted, and she got it exactly right.

Ca
Review №10

Brenda is great. She rubberbanded my hair prior to cutting it so I could donate it. I gave her free reign with a length requirement and she did an excellent job with the cut and the style. Really sweet lady. Id go back, which says a lot for someone that hasnt stayed with a salon since 2018.

Re
Review №11

Always get my brows waxed by Katrina and she is the absolute best. She always has a positive attitude and makes me feel comfortable. My eyebrows come out beautiful every single time! Would recommend 100% going to her, she is just a complete joy ! 😁

In
Review №12

The worst place to get your hair done, I went there because a friend of mine told me to go there. If I could give them 0 stars I would do that..They damaged my hair so bad, Took forever to get it done How I wish I’d never gone there. Now my hair needs a treatment to fix the damaged they did to my hair, Not to mention they charged me a lot of money almost $300 for a horrible work. And when I called them to see if they could fix the horrible job they did to my hair they hung up my calls I’m pretty sure they knew I was calling because after many attempts I decided to call private and see if they would pick up my call, surprise they did, you can’t do that to your clients I thought they were professional but I was wrong....

Co
Review №13

I get my brows done with Katrina and she always does an amazing job! She creates a welcoming atmosphere, and I always enjoy going to her. Well worth the $.

Am
Review №14

The atmosphere is great. I had my nails done by Marilyn and she made it a great experience. Already trying to plan what I want to do next with my nails!

Ar
Review №15

Love this place, the staff is great and always pleasant to be around!

Da
Review №16

Did not have items we were seeking to purchase

Me
Review №17

Miriam was amazing. She was very personable and gave me the best highlight job I ever had. She took her time and even offered to curl my hair. Also she gave me pointers on how to keep my curls longer. I was afraid my meter outside would run out but receptionist went out and feed meter for me so I didnt have to worry. If I could of given her 6 stars I would have.

Br
Review №18

Wonderful Job!!!!! Just got my hair highlighted and it’s beautiful, I love it! Thank you!

An
Review №19

I see Rebecca for my nailz every 6 weeks . she is amazing

Le
Review №20

Highly recommend Katrina for all your esthetician needs! She cares for her clients like family and its so comforting. Pays extreme attention to detail - who doesnt love that when your brows are being done? Super informative and welcoming to any questions you have. Shes very considerate and receptive to anything new I want to try. I wouldnt let anyone else touch my face!

St
Review №21

Kind ownership. This salon even mentors young professionals!

Ka
Review №22

Owner and staff are truly the best!Kind, friendly, happy!Definitely try out either hair, nails, tanning beds or my favorite...quick, effective spray tan...last for minimum two and half weeks....nice :)Love Exclusive Spa !!

M
Review №23

Brenda did a fabulous job on my hair, Brenda is a perfectionist. I have found someone that takes pride in their work, I appriciate that. Brenda has brought my hair back to life.Thank You, for always making me look Fabulous 🌻

Do
Review №24

Yvonne does a terrific job. Shes very diligent - a serious professional who wont cut corners. And, she has a beautiful little space in the salon.

ka
Review №25

Saw Yvonne for brazilian & eyebrow wax she did a great job she provided awesome customer service explained everything she was doing and took the time to ask my needs before service to use appropriate mask felt really comfortable she was really sweet and talkative definitely going back to her.

Ch
Review №26

Called to see if they had time for a walk-in hair appointment. Woman on the phone was nice and I was booked with Anna. Cool salon with a nice vibe. They have everything!Parked at the plaza which is only a short walk away. I hadnt had my hair done in MONTHS. Told Anna what I was looking for (low maintenance cut and highlight) and just let her work her magic.I love the result and I LOVE that this place is female owned and operated. Anna is a straight up BOSS ❤

ja
Review №27

I had an appointment with Anna, who is also the owner of eXclusive Spa. Anna is always at the top of her game, and her salon is fabulous! Ive been going to eXclusive Spa for a number of years, and Im always 100% satisfied with the service I receive. Anna is an excellent colorist, and when it comes to cutting my hair, she knows how I like it. Ive gone to other stylists who have completely ruined my hair. Anna understands how sensitive I am about my hair and is working with me to fix it. I feel confident sitting in her chair knowing that I am in good hands. I highly recommend giving eXclusive a try,

Ca
Review №28

Katrina is the best waxer! Have been seeing her for years and followed her from her previous salon. She is the most gentle, courteous and thorough waxer I’ve ever seen who will not try to sell you on services or products and is up front about returning times for hair growth. She not only performs waxes to an incredible standard but she takes her time and makes the wax such a pleasant experience. Her Brazilian waxes are far less painful than my previous waxer and much more precise, always checking in on the wax temperature and how I’m doing. I always feel comfortable with her and she walks you through each and every step, ensuring or needs are not only taken care of but apart of the experience and shaping. I would hands down recommend Katrina to anyone and everyone because of her expertise and excellence. She is also very personable and enjoyable to be around, ensuring that you’re preoccupied during the wax which chatter but not annoyed like some waxers I’ve had. I always look forward to seeing her, which is always easy given her open availability and responsiveness and would trust her with any service she offers!

Ta
Review №29

Professional, peaceful, and great variety of services available. Staff is tops!

Am
Review №30

Rebecca is an amazing nail artist! I love my manicure!

Al
Review №31

I have been getting my waxing done by Katrina for almost 3 years. She is an amazing person who genuinely cares about her clients. I highly recommend the salon for anyone looking to pamper themselves or stay looking polished. The staff is nice. They also do a great job keeping the salon clean and well maintained.

Ma
Review №32

My only complaint was starting 30min after my appointment. And I really cant complain since they fit me in last minute

Sm
Review №33

5 stars rated added 5 stars(total of 10) for Katrina N. She made everything possible for me to be confident and comfortable with her. I will recommend her to anyone who is going for waxing. Trust me, you wont regret once you book an appointment with her. Based on my experience, she has a great personality, understanding, kind, generous, diligent and sense of humor. And I cant wait for my next appointment with her. #sheisamazingatwhatshedoes

Ch
Review №34

Got this through a Groupon. Its a nice salon that offers more than hair styles. I got a nice haircut and color. I followed up with a nice facial and tanned as well. They have cute clothes for sale and are expanding with a new nail section. I was pleased with my service and will go back again.

AI
Review №35

Katrina is the best wax lady I have ever been to! She is kind, respectful, and makes you feel comfortable during waxing. Would recommend her to anyone. Hands down! :) Book an appt with her ASAP!

ma
Review №36

Love the nails. While environment was so inviting and they had great service

Ch
Review №37

The amazing service and professionalism at this Salon is amazing. What Ruth does with hair is amazing. They also have an esthetician named Yvonne wonderful experience every time I go to her. The whole salon is gorgeous. And everybody there treats you wonderfully... I would recommend you to come here for anything you need done at a salon

Ka
Review №38

Anna was great..love my hair cut and staff very friendly..

Fa
Review №39

Sabrina did my roots and then a trim & style. She was always courteous and professional. She is very talented. My hair came out sooo nice! I will not let anyone else do my hair.

Re
Review №40

Had to reshape when I got home becausethey were crooked.Cuticals are red, sore and are torn unevenly.Pedicure looks okay.

DA
Review №41

Owner does my hair. It looks good every time too. The shop is very clean and organized. They have all kinds of different stuff (hair, nails, massages, tanning, etc.)

Ev
Review №42

Love everything about this place! Every style list is top notch

Je
Review №43

I thought it was awesome and I like the atmosphere there ❤️

sw
Review №44

First of all this place is in heart of downtown so there is NO parking. Park at your own risk on the road. DO NOT FORGET to feed the meter. I forgot and had to pay $40 Parking Citation TKT. I had Groupon for Gel Mani with Rebecca. Shes very nice. Will patiently listen to your needs. Very focused yet will talk to you during the whole process. She first removed old polish. Prepped my nails very well from pushing back cuticles to cleansing my nails. As a complete Newbie with gel, I liked the details Rebecca focuses on. Shes quick yet technically profound. Ill definitely be back!!

Do
Review №45

I loved this downtown spa from the moment I saw it because its the only one I found with any nutrition/fitness services. I went inside and really appreciated the light open space, relaxing decor and friendly staff. I will definitely go back in the future.

An
Review №46

Great place, Rebecca was super good and did an awesome job on my nails! 👍👍👍👍👍

Ch
Review №47

Nice location with great vibe! Manicurist Rebecca is super peaceful with huge attention to detail. Loved my mani/pedi!

De
Review №48

Anna rocks ! Best place in SR to get your hair done!

sh
Review №49

Trina is the best! She always keeps my eyebrows lookin fleaky and my skin baby soft. She has the most gentle touch, barely feels like your being waxed! 10/10 recomend!!

Pr
Review №50

Ive been going to have my hair cut by Anna the owner for over 4 years now and she is the best!

Du
Review №51

Never disappoints. Anna is AMAZING!

Ga
Review №52

Including myself ~ We have an amazing team !Thank you, Ana (owner)

Ap
Review №53

Sabrina, is amazing. I love how my hair came out 😍

Br
Review №54

Awesome coloring! Haircut was great 👍...Alexa made it possible:)

Co
Review №55

I Love Anna! Always love my color when she does it.

St
Review №56

I love Danielle, she makes me look even more gorgeous after than I did when I got there...lol.

X
Review №57

Anna is the best go here they also offer massage and tanning

RE
Review №58

Friendly staff, great tanning beds, they do the best nails in town, and beautiful hair

Lo
Review №59

I love it everyone that works there are very nice and they did my hair really good I fell in love with my hair everyone at school are giving me compliments if u want to get a ombré hair go to this place I love it so much so coming back someday 👌🏽

ma
Review №60

The best ...great customer service..

Be
Review №61

Cant believe I scheduled with Robert I told the receptionist that I was going to be runing a bit lady but 5 to 10 mins on my way she then said that he has someone after me and had to reschedule. I said forget that!!!! Had an appointment there was a car accident and bumber to bumer traffic, never going here ever again!!!✌✌

Ev
Review №62

Danielle does great haircuts, flexible appointments on late notice

Ca
Review №63

Good customer service. Lots of services to choose from.

Va
Review №64

Anna is amazing!! Very nice an knowledgeable!!

Ch
Review №65

Danielle is so amazing five stars

Fa
Review №66

The best tanning beds in Sonoma county

Jo
Review №67

Nice place great ownership!

El
Review №68

Love it

Vi
Review №69

I love Katrina.

Ja
Review №70

Carmin is the best!!!!

K
Review №71

Ruth is the BEST

C.
Review №72

Danielle is the best 👌👌👌👌

Information
54 Photos
72 Comments
4.8 Rating
  • Address:314 Mendocino Ave, Santa Rosa, CA 95401, United States
  • Site:https://exclusivespasr.com/
  • Phone:+1 707-528-8266
Categories
  • Barber shop
  • Hair salon
  • Beauty salon
  • Facial spa
  • Massage spa
  • Massage therapist
  • Nail salon
  • Spa
  • Tanning salon
  • Waxing hair removal service
Working hours
  • Monday:11am–5pm
  • Tuesday:10am–2pm
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:11am–5pm
  • Saturday:11am–5pm
  • Sunday:11am–5pm
Highlights
  • Women-led:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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