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Barber Insurance Agency
620 College Ave, Santa Rosa, CA 95404, United States
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Barber Insurance Agency

Comments
Bi
Review №1

Accommodating agents and staff. Whenever a problem has been reported, it has been timely attended to and well taken care of until solved. Trustworthy and reliable agency.

St
Review №2

Angel Rivera was very helpful to me and my wife in finding a solution in getting us a better price on our insurance policy premium

He
Review №3

They are very professional, very thorough my main dealings with Jo Fessenden. She is so humane and kind and incredibly knowledgeable. I couldn’t be happier. I could be friends with her!….

Ca
Review №4

They really go out of their way to be responsive and helpful. I absolutely feel that they have my best interests at heart. I highly recommend them.

Jo
Review №5

Very nice, helpful and professional I definitely recommend to anyone.

Ke
Review №6

Friendly, responsive, and reasonable. Esperanza is ON IT - total rockstar!

Do
Review №7

Theyre friendly and helpful and their product serves my purpose and fits my needs

Ha
Review №8

Friendly knowledgeable people. Answered all my questions and looked for ways to help me save money on my policies. I wholeheartedly recommend them.

Ch
Review №9

Fast professional file handling.

DO
Review №10

Very easy and professional to work with.

Ma
Review №11

Amazing service! Accurate, effective, responsive and super professional with a personal touch that makes it even more of a pleasure to work with. Cannot think how this agency could improve on the way they do business... And I mean it!!!!!

jo
Review №12

Great service! Always available on the phone and in person.

CA
Review №13

At every avenue that I have encountered regarding my home insurance thay have been right on. I can trust them to do what is best for me dollar for dollar.

JM
Review №14

I was recommended to Farra @ Barber by a good friend of mine and I was not disappointed! Everyone there is so friendly and helpful. I, like my friend, highly recommend this company!

Ga
Review №15

I love working with a local company. Cheryl offered me options and information to help me make the best decision for my needs. I am very happy with service I received and ended up saving money too.

Su
Review №16

Angel did a great job! Followed up right away when I had problems.Highly recommend.

Su
Review №17

A pleasure to work with this agency.

Jo
Review №18

Does not return phone calls. Does not reply to requests in timely fashion and then only by email

De
Review №19

I contacted Barber Insurance Agency by email, and they got back to me right away. A very nice agent, Jo, made a telephone appointment with me at my convenience, and was very professional. She was extremely knowledgeable regarding the different aspects of homeowner insurance, was very honest and forthright, asking me about my needs and not just trying to sell me a policy. Jo helped me greatly! I would recommend Barber Insurance Agency very highly! They get an A+!

**
Review №20

I called for a quote on auto insurance. With a few phone calls and emails we were ready to switch to Mercury. Every interaction was professional. We are getting the same level of coverage at a lower price.

Fr
Review №21

Esparanza was very personable, informative and responded timely to all my requests. Highly recommend.

Ma
Review №22

What a great company! Everyone was very courteous on the phone and my appointment with Farra could not have gone better. She was very knowledgeable and the policies for my business and home are exactly what I needed. I will be recommending family and friends to Barber Insurance. Thank you for all your help. No wonder you’ve been in business for 50 years! Thank you again!

Ia
Review №23

Wonderful experience setting up my renters insurance amidst the worries of the Sonoma county fire season! Esperanza and Angel were so quick and experienced to work with that I had all my questions and worries covered with just one call after receiving the first fire text alert. Call this place if you just want everything handled by a team that can explain things effectively against all the insurance jargon Im not used to. Dont push back having this insurance!

St
Review №24

First time getting insured and it was all a breeze thanks to Esperanza and Angel! Both were very freindly, patient and most of all professional. I cant thank them enough for having made this experience so easy for me.

Je
Review №25

Mercury Insurance is a top tier insurance company, I had an accident and they handled everthing professionaly and in a timely manner. Every detail was revealed to me nothing was left undone, they treated me with care and concern.

sh
Review №26

My agent was prompt and knowledgeable. She offered to go to the insurance web sight and found out the issue and offered to take the payment out over the phone, super easy. Great work!

Mi
Review №27

Cheryl was very knowledgeable and explained everything in a way I could understand, as well as friendly, helpful and professional!

Ke
Review №28

I’ve been a customer with Barber Insurance for over 10 years. The staff is amazing. They are super nice and extremely helpful! I started with just auto insurance, then added my home owners insurance and recently added Earthquake. Hands down a great company to do business with, they treat their customers like family.

bo
Review №29

Great company !! I cancelled do to my own fault but I was a customer for over 20 years.

Vi
Review №30

My favorite insurance broker for more than 2 decades!

Ei
Review №31

Whenever I had a question about my policy I always received wonderful customer service by Jo and anyone I chatted with at Barber. I have been with them for 22 years, all good ones.

Ch
Review №32

Farra and Angel were both really helpful and professional. Good response times for my request with renters insurance.

Br
Review №33

Working with Cheryl at Barber Insurance is great! She has been helping me for many years to deal with insurance logistics that make my business possible. She is always friendly and patient and does her best to look for options that meet the needs of my unique business. I highly recommend her!

Da
Review №34

Best Ive dealt with thus far!

li
Review №35

I have been insured with this wonderful company for many years! The staff is always very friendly and so helpful. I am so glad they have me covered. Thanks very much!

Fa
Review №36

Our family has done business with Barber Insurance Agency for over the last two decades. Esperanza Garcia has been my go to contact for when ever I have had questions, needed quotes, payments and for all other concerns. She has been steadfast in her responses to our situations with cars, home, fire claims, she just ROCKS! Thank you Barber Insurance Agency for a loyal, kind and informative agent that goes the extra mile for our familys needs and concerns in a time where our lives are quite uncertain right now. We love and adore her, thankyou and ALOHA from the Rohnert Park AKOS!

Sk
Review №37

I JUST STARTED with Barber Insurance Agency in 1987 and we are in our second home, (our first home was WAY TO SMALL), and this is an insurance agency that weI CAN TRUST.If we need some information, they are there to help us with just a phone call.S&D King

jm
Review №38

Very prompt information and response to questions. Was able to provide clear and complete answers for comparison purposes. Information in final documents matched what we discussed.

Ka
Review №39

Wonderful company full of wonderful people. They took care of everything in no time at all and saved me quite a bit of money. Angel at the front desk was very helpful getting me set up and Fara was very professional and helpful and made the whole process a breeze. Quick service and courteous staff. Highly recommend!

Lo
Review №40

I just had to write a review for Barber Insurance. I have always loved the idea of supporting a local, family based insurance agency - but Barber is so much more than that. With two sons who that are constantly buying and selling vehicles, Barber has given us the best care with great rates and incredible customer service. They were also so helpful and supportive when I was in an accident. Walk in the door there, you will be greeted with a smile and professionalism thats hard to find these days.

ma
Review №41

They were very thorough in collecting information for an auto policy. I could understand why once I saw a quote though. I highly recommend these folks. Just dont get caught off guard when they ask for VINs and odometer readings.

Da
Review №42

Best insurance experience I have ever had. Cheryl is a gem and will absolutely go the distance for you.

TJ
Review №43

This place treats every with respect!! Jo Fessenden and Family all very loving special people! Please give them the opportunity to take care you! Mr. Farren Fessenden as well as Jo Fessenden helped me out a lot and made me realize my potential I appreciate Barber Agency y tambien hablan español! Esperanza es la Reina allí! TJ Reed Approved!

Ca
Review №44

Farra is fabulous. She helped me with my auto insurance also added renters insurance. I absolutely feel protected with my insurance needs. Thank you Barber.

Yv
Review №45

Esperanza was great helping us with our renters insurance! Was knowledgeable and patient throughout the whole process👍🏽

Su
Review №46

Really great to work with you all!

Je
Review №47

I have been with barber insurance for over 5 years now and every time I need help they are so kind and professional. The team is friendly and great to work with. I send over referrals as much as I can. Friends family you name it. I adore the team they have!!

Co
Review №48

It is a wonderful insurance everyone is pleasant and helpful. I am very happy with Barber.

He
Review №49

Esperanza and Angel were wonderful and helpful each step of the way.

Cy
Review №50

Fara has been my agent since 2012 . She helps with my auto insurance, is super easy to work with. Excellent service and is professional, I recommend her to my family & friends .

Ja
Review №51

Always friendly & efficient service. I feel cared for by Esperanza and Angel @ Barbers Insurance.

An
Review №52

Jo is wonderful to work with. Great Staff and excellent at what they do!

Le
Review №53

Ive been with Barber for 15yrs. through car accidents, new car purchases and I even have my renters insurance through them too. I have only had great experiences. Their customer service is great as well. I recommend them all the time.

Su
Review №54

Everything you send me; statements etc. are all wrong. This last statement was the worst. I can live without Barber Ins.

Em
Review №55

Knowledgeable, helpful and very friendly- they inspire trust. TY

Tr
Review №56

We have our auto, motorcycle, home AND business insured through Barber! Great service, cant recommend them highly enough.

Me
Review №57

Just purchesed renters insurance through Barbers, friendly service as soon as I walked in the door. The process was quick and easy. In fact planning on switching my car insurance over to them as well.

Ky
Review №58

Had the pleasure of working with Rochelle. Hands down the most professional with a dash of fun. I recommend anyone looking for an agent to see her immediately. She will take the time to LISTEN to your specific needs and not give you corporate mumbo jumbo. Thanks again Rochelle!!

Da
Review №59

I agree that it was Very quick and comfortable insurance changeGuided me through the process. Couldnt done it without you.

Cl
Review №60

Entryway is upstairs, bldg old, no elevator for handicapped persons. Agent was very nice and came downstairs to talk to my mother and I about increasing the policy coverage.

Li
Review №61

I recommend this buisness to everyone I know . If you want honesty and reliability, these are the people to talk to .

Av
Review №62

ACE! great customer service and very helpful

Ji
Review №63

I have liked this company for along time!

Am
Review №64

Great people giving great service..!!

no
Review №65

I noticed all of the reviews are 2 to 3 years old. well here is one up to date. DO NOT GO HERE. THEY HAVE NO IDEA WHAT THEY ARE DOING. AND WHEN THEY DO MAKE A MISTAKE THEY DO NOT TAKE ANY RESPONSIBILITY AND THEY DO NOT APOLOGIZE. THERE ARE SO MANY PLACES AVAILABLE WHY TAKE A CHANCE HERE

Aa
Review №66

Excellent hunk o people!

fr
Review №67

Great service, great prices,

jk
Review №68

Great company to deal with, friendly service!

yo
Review №69

PLEASE READ! This is the worst choice we have ever made. Here are the FACTS! I bought a new 2017 car from the dealer. We had been longtime customers of theirs for YEARS! No ACCIDENTS. NO TICKETS. NO DUIs. My policy renewal was due in 3 months from the time of new vehicle purchse. When I was at the dealer I called and asked for a quote. They said $600.00 for 6 SIX MONTHS for my new 2017 car. I called infront of the dealer sales man!! THEY LIED!!! when i got the bill the COVERAGE OF THE NEW CAR was going to EXPIRE IN 3 MONTHS when my policy for my other 2 cars was going SET expire!!! THEY SAID IT WAS BECAUSE I ADDED THE CAR TO MY POLICY. IF I HAD OPENED A NEW POLICY IT WOULD HAVE BEEN 600.00 FOR 6 MONTHS. BUT BECAUSE I ADDED IT, IT WAS $600.00 FOR 3 MONTHS. THEY WERE SO RUDE. THEY TOOK NO ACCOUNTABILIYT FOR THEIR MISTAKE. THE 2 GENTLEMEN AT THE DEALER HEARD ME ON THE PHONE WITH THEM AGREEING ON 600 FOR 6 MONTHS BECAUSE THEY NEEDED PRROF OF FULL COVERAGE INSURANCE BEFORE I DROVE THE CAR AWAY.

Vi
Review №70

Cheapest insurance you can get with good people :)

ab
Review №71

Superior Service !!

Ko
Review №72

I had barber for 4 years. Liability only on an 98 Acura cost me $89/month. After my dui was removed from my record the cost went down to $74/month. Me and my gf switched to another company that put both our names on both our cars. With the extra driver the cost went down to $46/month! I just called to cancel my policy which ends next month. Barber insists I pay for this month and then there is a 10% of your premium cancellation fee which she said is in the contract. My gf just cancelled her AAA and there was no fee involved and no push for this months payment. I never had a claim through barber.

Ma
Review №73

Very unprofessional. It took 3 calls over 5 days to talk to someone. They dont return calls and my agent Farra was outrageous. She constantly interrupted me. She sounded like she was about to have a nervous breakdown. The company is the worst agency Ive ever dealt with.

Ro
Review №74

Need your mobilehome insured? They got you covered.

Te
Review №75

Cheryl was magnificent.

Mi
Review №76

Very Helpful.

Je
Review №77

Wonderful people!!

Mi
Review №78

Thank you !

Information
3 Photos
78 Comments
4.7 Rating
  • Address:620 College Ave, Santa Rosa, CA 95404, United States
  • Site:https://barberinsurance.com/
  • Phone:+1 707-526-7900
Categories
  • Auto insurance agency
  • Insurance agency
  • Commercial agent
  • Home insurance agency
  • Life insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–5pm
  • Tuesday:Closed
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5pm
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