Caring for those across the miles. Fariba is one exceptional agent. Her concern dosent just work when you are the paying customer in her book, it goes on to the next location. She recently spent valuable time making sure all credits, all discounts and total satisfaction was proper for a customer moving out of state. Who does that anymore?!? Fariba and Kyle her awesome staff person does! Obviously they are exceptional!
Over the years that I lived in So. California I never had use for my insurance, but what I found so reassuring about having Fariba’s office handling my insurance needs is that I never felt as though I were just another client. When it came time to call on them to help me, they always started by making sure I was okay and reassuring me with their professionalism and class that matters would be handled as quickly as possible with as little interruption to my life as possible.I have always been reassured by my insurers. Now that I have moved out of state, I will miss the confidence of knowing I am well looked after as much as I will miss living in SoCal.
AMAZING insurance agents! Have been with them for DECADES. Just had a wonderful insurance check up with Brennan. She is super smart and kind and knowledgeable. The entire office is great and they have been fantastic to work with. Highly recommended. We have ALL our policies with them and State Farm gives you a multi-discount for that.
Amazing insurance agency! Brennan made it simple/easy for me when taking care of my insurance needs. They can help with everything from auto insurance to home insurance and even disability and life insurance. It’s nice being able to work with one local office. Fariba and her team are knowledgeable and great to work with. I highly reccomend this State Farm Agency.
Ask for Kyle. Hes helpful/friendly meets competent/quick. He offers solid, honest advice to help you select the best policy. The office even calls you to wish you a happy birthday.
I have never had a issue with a claim or getting world-class customer service from Fariba and her team.Fariba has been my agent for well over 15 years (multiple policy holder). I dont even live in the LA area anymore and still I do business with Fariba because she is simply the best insurance agent I have ever had an association with.Highly recommend both Fariba as an agent and State Farm as an insurance company.Any concern/question Ive ever had, Fariba has always been quick to address it and resolve it in a professional and timely manner.
Kyle has been incredibly helpful for all my insurance needs. I always thought that insurance claims would be a total pain, but they exhibited nothing but professionalism and helpfulness when I needed it. 10/10 would recommend this office, theyve gone above and beyond for me anytime I required help.
I recently got introduced to Kyle Scholton and hes very responsive and knows the industry better than anyone Ive spoken to in the past. The one thing I value the most is responsiveness and getting straight to the point, which Kyle is very good at. Highly recommend him and Faribas team.
I found this State Farm office with Jocelyn Henriquez incredibly helpful. She did an extremely professional job assisting me in obtaining the best quote possible. A very nice staff.
Kyle Scholton has been a very dependable contact over the years. Fariba’s team have offered me solid advice and guidance - I have never felt more protected, where insurance is concerned. If you’re looking for great rates, excellent coverage, and customer service that is spot-on, look no further.
Filed a claim, was told “everything is good with the car, get some rest. Another firm is liable but State Farm would cover the excess and look after car.”I checked in multiple times, say they’re still working on it.Get a call from the impound a month later after checking in 4 times with State Farm saying I owe 3k plus because the cars sitting there. Call State Farm to see what’s happening. Fariba is never in the office so don’t even try. And if you get Nick he’ll tell you the exact opposite of what he told you a month ago... and then tell you it’s your fault for not calling him. I know ge guys voice I’ve talked to him enough times and he had the audicity to say I was wrong.Honestly the worst customer service I have ever dealt with in my life. I will be leaving State Farm and encourage all close to me to protect themselves and do the same.Disgraceful
I have been with Faribas office for over a decade and have all of my insurance policies from car to home to life insurance with them because they are so kind, helpful and knowledgable. Everyone you talk to from Kyle to Rebecca is amazing. I have friends who go through accidents etc and have an awful time with insurance companies. State Farm has always been fair and generous to me. Worth it.
Top of line Insurance Agancy. Great service and staff.
Weve used Fariba & her office for many years now. Everyone is helpful and nice.