I work for the Colorado Symphony, and for two separate recordings weve rented a Pro Tools rig and computer setup from The Digital Difference. I couldnt have asked for a better experience.Customer Service:Knowledgable, quick to respond, professional, and flexible. Kevin Hearst spent a considerable amount of time making sure that his system would work with ours. He tested the system extensively, and when it arrived it was as close to a plug and play experience as you can expect.Gear:We had a lot of trouble finding certain components (MADI I/O) locally...and nationally. The Digital Difference clearly has a large inventory. Everything sent was in great condition. As I said, Kevin tested everything beforehand to ensure it all worked.Shipping:Everything was packed properly, and in such a way that it was easy to return. The packing slip even itemized which box each cable came from- very handy when packing in a hurry. The Dig Diff made sure everything arrived on time, and went through the effort of finding the most affordable shipping rates. The whole process was easy.Pricing:This was huge for us. We received quotes from a few local distributors to avoid shipping. Even if they HAD the equipment I needed, it would have ended up costing the same. Maybe theres just less competition in CO? Its definitely worth getting a quote from Dig Diff, even if you already have another company in mind.In summary, this is a viable solution for out-of-state recording projects. Of all the logistical elements needed to make this happen, renting equipment from The Digital Difference was by far the easiest.
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