Amazing service! Randy is very kind and knowledgeable! I was in and out in less than 5 minutes after having to replace my car key batteries. Highly recommended!

Randy at Rizzoli’s is the best! He was able to get my car fixed and ready to drive the same day. Thank you to all the staff!

Brandon was awesome. Perfect service experience.

Rizzolis does good work and they stand by it. You do pay a bit of a premium, but the saying, you get what you pay for goes both ways.Give them a call; they are a helpful bunch.

I got work done on my car at Rizzolis Automotive yesterday. I was very pleased with the level of service I received there. They have a very good system for getting cars taken care of efficiently and professionally while maintaining good practices for social distancing and cleanliness during the COVID-19 pandemic. I was impressed by their courtesy, professionalism, and of course quality of work.Thanks to Kyle Rizzoli! I will continue to bring my car there for all its service needs

I had the best experience here, the staff are very professional and friendly and knowledgeable. Thank you for great service. I highly recommend this shop to friends and family.

Whats there to say..... they are the top shop in town!

They think they are God. Arrogant and elitist. Way too expensive.

Rizzolis Automotive provides the best overall service Ive experienced in 50 years of car ownership. Knowledgeable and professional, honest and thorough, service advisors Phil and Randy are outstanding!The service area is visible from the reception area through large windows for those interested in the progress of their car, and the mechanics are excellent. For those wanting to relax, the lounge is first-class comfortable.I highly recommend Rizzolis for anyone wanting service done right.

Paid almost $800 to have a problem fixed, 150 miles later the same problem happens same-side same tire same, took it back now they are saying it needs a whole new assembly, wanting an additional $1,500. Why was this not caught the first time? How to have it towed and two different times fifteen Miles away. Then came home unfixed on a tow truck with estimates of $9,000 worth of repairs needed done. I am done with these people, I am done with Mercedes Benz mechanics. There has only been one that actually told the truth and fixed it properly. Well go figure that was also a reasonable price and thats a big and he worked on it over Fourth of July weekend. But Im not driving 400 mi each time I need a repair.

Took my car only to know what sensor I needed to buy,.they charge me 140$ for diagnostic, made a list of repairs I needed in 30 mins, I was told to change my air filters when I had changed them out 5 days prior to inspection, leads me to believe they didnt really check properly. All repairs they listed totalled to around 2,700$. I did all repairs at home all for less than 450$. They said I need a front brake service so I bought a brake kit only to find the pads and rotors were still really good, even to this day they send me notifications to go in for maintenance, which I refuse because I really dont trust them.

These guys are meticulous! I have a special edition sports car that is 15 years old with only 24,000 miles. It gets special attention at Rizzoli’s. Even the dealership does not how to work on this vehicle!My car is always in tip top shape and carefully cared for. They make sure it is always in great shape and drives as beautifully as it looks. I would not take it any where else.

NOT ONE OF THE MANY TIMES WEVE HAD WORK NEEDED WELL BE GOING BACK TO RIZZOLIS AND THE FACT THAT YOU RECEIVE EXCEPTIONAL CUSTOMER CARE AND I HAVE NEVER BEEN ANY OTHER PLACE SINCE I WENT THERE FOR THE VERY FIRST TIME, I HAVE BEEN & I WILL CONTINUE TO REMAIN A VERY LOYAL CUSTOMER. I RECOMMEND ANYONE TRY IT ONE TIME! JUST GREAT!

Been going there for years and they are awesome

They did nothing and charged me 400.00 !!

Excellent first time experience

Great service and fast!

I had the chance to speak with Kay and Karen who are both awesome! They were so helpful and answered every question I had. I love that they care about making sure their customers have a good experience. I could also tell that they care about their employees the same way. Thanks for all your help ladies! Rizzolis will be the place I recommend to anyone in the Santa Maria area!

Rizzolis Automotive is a professional shop that does quality work. The staff is very friendly and informative about your car needs. They are thorough and explain the work needed and priorities. I am a car guy and knew what my BMW needed and they did not oversell or perform unnecessary work. BMWs and European cars are expensive to repair and maintain so dont expect cheap work on your expensive car. Rizzolis will definitely be less expensive than a dealer. I felt like Rizzolis was a fair price for outstanding/ top notch work and trustworthy.

I purchased my Volvo new in 2000 and liked the car so much I wanted to find a service company that cared about what I had to say and cared about making sure my vehicle got the best maintenance ! 18 years later, my Rizzolis guys have assured me, by their expertise, that my car and I are being well taken care of. I remember saying all I want to do is put gas in it - and go. This automotive service company is THE BEST ! Thank you for being thorough and listening - heres to 18 more years ! !

These guys are awesome. I have a BMW, and they do a great job fixing it and maintaining it. They arent out looking to squeeze every dollar out of my pocket. BMWs are expensive cars to maintain, and Rizzolis does their best to keep the cost within reason. I love that they wash the car each time it goes in for service too.

First time going to Rizzolis Automotive. I was impressed at how thorough their service is. Their inspections give a complete review of the car. The Santa Maria facility is very clean and well-kept. It is easy to see they take a lot of pride in their work and maintaining a clean, well-organized shop. The staff is very friendly, courteous and customer service oriented.

Staff are always helpful and friendly. I dont know why people say they are too expensive... Id rather pay a bit more for excellent honest work than have a terrible job done at a cheap rate. You get what you pay for!

Great service at reasonable prices. They give you a ride home if you need to leave your car. And the always wash and vac your car before you get back. Nice people to work with too.

Great service 👍. Really nice and knowledgeable people. Thorough!

Good, thorough, honest, professional. Warranty repairs.

Friendly and informative service advisor. Comfortable facility. Excellent written inspection report. Work done promptly at reasonable price. No pressure to authorize additional work. An entirely positive experience.

The people at the reception desk are so wonderful! I got my 90,000 mile checkup a couple months ago and they were great to deal with. I have a 2005 Honda Element that I love! I’m sure they would rather fix the BMWs or other cool cars, but I was treated with respect - if you love your car, we do to!My latest problem was the auto window part broke, they looked up my service record and the part was still under warranty, even paying nothing for the repair, they were fabulous to deal with!The only problem with Rizzoli’s is that I’m never waiting long enough to take advantage of their amazing waiting area!

All though, there may be some customers who come only for do-nut Thursdays, I return each and every time knowing that Rizzolis service is always exemplary. As I drive away, I always leave feeling confident that all issues have been attended to with accuracy and efficiency. But moreover,I especially appreciate the warm and personal greetings I receive by the crew at the reception desk both early in the morning and at the close of day.

Very polite and professional staff. Trustworthy and courteous. Im always able to get my car in right away. A little expensive for simple tasks like cleaning battery posts and changing wiper blades, but never pushy with their recommendations. They accept No thanks, for an answer.

Came in for a simple repair and left with a laundry list of things they suggested. Most were routine maintenance so I had the work done. Some of the parts were really pricey. They forgot to reset the diagnostics after my oil change so I needed to go back two weeks later to have that done.

The people of Rizzolis were friendly, professional and polite. They also took the time to thoroughly explain to me the problems my vehicle was having.The pricing of the repairs was much better than I expected and I am extremely happy with the work done.I am definitely going to return to Rizzolis for future repairs. I would recommend this place to my mother.

Amazing customer service

We have several vehicles that Rizzols has serviced for years. The service has been great at reasonable prices. All staff are very professional, courteous and friendly. The facility is well laid out, very clean, and functional. All of the above is topped off with rides to and from home or work and the vehicle washed after it is serviced.PS: The coffee is good.

Hands Down. Epic A+ Best Auto Survice, Staff, Prices, and more.

Ive been taking my car in to Rizzolis for about 5 years now. Theyre service-oriented and very informative. I never feel like Im being sold on services I dont need, and for me, thats a big deal. Im a happy customer!

Ive gone to Rizzolis twice for an oil change on my S10 They have been courteousand prompt in getting it done. I appreciate that they offer a ride to and from their shop.They also do a wonderful job of inspecting other parts of the car and letting me knowif there are any other problems. I receive a full printout and can make an informed decision on what and when any other work should be done. Love that they wash it before they return it.

This place will rip you off specially if you dont know much about cars. My friend got charged $86 for a diagnostic( that should have been free )and was told he had to pay about $900 for a motor mount that needed to be replaced.I went over to ask them about the problem and asked them to show me what exactly cost $900. I told them that was excessive and that I was taking the car with me so they offered to take a couple hundred $$ off but that was still way too much money.I did my friend a favor, took the car out of there, ordered the parts online and only cost $200 plus an hr of my time to replace the parts.Theres plenty of good shops around who will do great honest work for a cheaper price.

Ive been a customer of Rizzolis for years. I have had several cars over the years, BMWs and Mercedes in the past and an American car now. Theyve performed excellent service on all of my vehicles. The entire staff is courteous, prompt and professional. My cars are always returned in clean working order. I will continue to patronize Rizzolis in the future and always refer them to friends and family.

Great mechanic and Randy $ Phil at front counter are the best. Cant go wrong here. Thank you for fixing my 1970 C/10 Chevy truck! U guys are the best.

Always a great experience at Rizzoli’s. They are polite, helpful and prompt. Happy they are taking care of our Mini!

A bit pricey. But great service and personal. They can fix anything.

They do a great job for a fair price. Same quality as a dealer would provide but for less.The people are professional and friendly and make you feel that they care about doing a good job for you, My car is always washed and finished on time. I recommend Rizzolis whole heartedly.

I brought my older BMW in for some regular maintenance -- transmission service, rear diff service, and an oil change. They came back at me the next day with a list of problems that had to be taken care of or the car is hazardous to drive and tried to get me to approve a long list of stuff over the phone.Among other things on the $6800 list, were such dangerous items as the rear left window does not roll down and needs further checking. Upon further investigation, it does roll down. 20 cents of sand paper will fix the switchs corrosion issue.The AC does not work and needs to be diagnosed - ITS A CONVERTIBLE. and its a mostly temperate area -- If its too hot to drive, then I drive with the top down.Front and rear sway bars are in bad shape ($2000 of the estimate) -- Brought it to another mechanic I can take em off for you. They dont do much except stabilize it going around corners, so dont hot dog around corners and youll be fineThe one repair they said was critical, and the other place said wouldnt be a bad idea, the other mechanic recommended using junkyard parts and would charge half as much if he could find one.Most of their prices seemed reasonable. Well, other than the $150 oil change because they stripped the drain plug. This is the third time in 15 years of driving that Ive had a place admit to stripping the drain plug, and the ONLY ONE that charged me extra for repairing it. I figured it was worth it to get out of there for $150, and next time, Ill bring it a mile and a half away to a different shop.Service provided, however, appeared to be well done, including airing up my spare, which was a nice touch. I wont recommend them to anyone driving a beater, but if you want good service and dont care about price, they seem to do a great job. Thats why they get 2 stars, not less.

Have been going there for 4 or 5 years with 2 or 3 different cars. Always great service, clean place and nice folks.Always enjoy going there, fast service, friendly people and always fixed the right way.

Stand up auto shop! Rizzolis Rocks! Won my household over several months ago when both Mazda and Honda could not figure out a problem with our vehicle. We took it to Rizzolis and they called me back within 2 hours and told me the problem, the cost, and why, then they fixed it! They are professional, they have excellent service advisors, and they have extremely thorough techs who are excellent at their job. I highly recommend you use Rizzolis! You will get peace of mind, assurance, excellent service, and a well running vehicle!

Took my Eurovan there with a few issues. They looked it over and recommended a more specialized dealer to have the work done right. Didnt charge me for the inspection. Nice guys. Straight shooters

Honest, professional, timely & such a clean shop! Randy and Phil are always more than helpful and take the time to explain things so that you completely understand.I highly recommend!

I have alway had a great experience with Rizzolis. I have taken my vehicles there for many years. I appreciate how they recommend maintenance but let you know if it is urgent or not, and never pressure you to have more done than what you actually need at the time. Thank you Rizzolis!

Always a positive experience! Phil and Randy are honest, realistic, and very professional. Love the crew and they always know what to do and how to keep the cost reasonable! Love Rizzolis!

Everyone at Riozzolis has always treated me very well. The service is awesome!Its conveniently located and they have always accommodated my appointment times. I have always had a good experience.

They are always very professional and customer friendly. The work is top quality and done within the promised time. Highly recommend them!

Thank you very much for your quick service, including the Shuttle service to work and back. I am having no more trouble with the pesky engine indicator light. Thank you again.Edda R. Bevilacqua

My wife and I have been using Rizzolis for the past 14 years. Each and every occasion we have been informed at the start and throughout the process about the necessary steps to take to keep our cars in tip-top shape. Several times we were told that in future services we would want to look at other maintenance issues, but could postpone them at this time. We have never been steered wrong. Our cars continue to run well, in spite of their ages. We choose to use only Rizzolis for our car maintenance needs. First class; professional; clear; family oriented atmosphere.

Our family has taken our vehicles to Rizzolis for quite a few years and we have been very happy with the service we have received there. Before taking any out of town trips we take our cars in and have them looked over because they take the time to fully check them out for any potential problems that other repair places might be prone to overlooking. Thanks, Rizzolis.

Earlier this year, my Honda needed a plethora of repairs. I brought it to Rizzolis and they fixed it right up. More recently, I took my wifes VW in. Both times, I have received honest, top notch service. I really appreciate the detailed inspection reports. Rizzolis really is the premier repair facility for our region.

Honest service and no high pressure sales. They take care of your car like its their own.

Only did superficial diagnostic inspection and came up with car needing new engine!! Totally waste of time

I had a smog check done here a couple months ago and they were very accommodating, courteous, and fast. They even washed my car! Very pleased with the service.

This place knows how to take care of their customers. Timely, efficient and even vacuumed out my car.

Professional, courteous, and friendly. They were clear and concise and my vehicle was even washed when I picked it up!

Upfront and honest. Only place well go.

Great customer service and a high quality of work really set this business ahead of any other shop in Santa Maria.

Please be careful with these guys. They seem to be trained to suggest work that doesnt really need to be done to your vehicle. Took my very well maintained audi s4 in to have a pre-purchase inspection done for a prospective buyer. They said that several services were overdue, or needed attention. All those things just been completed by the dealer a couple weeks prior. So i knew that it was not true. Just be careful. Also, the quotes that they provided were approximately three times what it would have cost to have done elsewhere, even the dealer would have been cheaper.

Great service. Clean waiting room. I am treated well by everyone who works there. The shuttle service is greatly appreciated.

My wife and I were traveling home to Folsom from Valley Center when our XC90 began misfiring. There in no Volvo dealership in Santa Maria so I googled my phone to find a repair shop that worked on Volvos. Rizzolis came up so we drove over there.Our experience was incredible.The problem was diagnosed and repair options were discussed within a half hour. Two and one half hours later repairs were complete and we were back on the road.All of us know that breaking down away from home can be fraught with peril.Not with Rizzolis. Their service people made sure we comfortable and safe while repairs were in progress. I cannot thank them enough for how they treated us.

Great service. Most knowledgeable kind and patient staff.

WHERE IS MY NEGATIVE POST I WROTE FOR THEM? I WILL POST A NEW ONE EVERY TIME YOU DELETE MY POST.THESE PEOPLE ARE HARD UP FOR MONEY. THEY LIKE TO CREATE JOB FOR THEMSELVES AT YOUR EXPENSE.I WENT IN FOR SMOG WHICH WENT FINE BUT THEN THEY STARTED MESSING WITH OTHER FUNCTIONS ON THE CAR. THEY STARTED MESSING WITH MY WINDOW AND BROKE IT AND QUOTE ME $460.00 FOR IT. WILL NEVER GO BACK EVER!!!! I SHOULD SUE THEM FOR BREAKING MY WINDOW!Rizzoli is nothing but scam !

Do Not Go There. I asked for a written estimate five times and they would not provide it. I took my sons car in to find out what was leaking. I am 70 yrs old and I told them he has to approve all repairs. They would not provide a written estimate. 3 days later I get a bill for $1834 on a 2004 Volvo with 281,688 miles. It was a junker and they listed $8,000 more repairs. I never gave any authorization . Then they gave me liability release form stating I had to release them from any and all work performed on the vehicle related to that invoice. I would not sign it because I did not know what was done to the car. I have emails I sent to them requesting a written estimate. They would not respond. DO NOT GO THERE. Its been a Horrible experience.

Phill & Randy were very accomodating & helpful. I came in for maintainance check up. They made me feel comfortable while waiting. They also offered a free service ride in case I needed to go somewhere while waiting for my car to get done. This was my first trip to an autoshop, and I am fully satisfied. This is the place to go for car care!

You get what you pay for and in this case you pay for quality and fantastic service. Life is to short to spend haggling with shady car repair places-- come here, get good service and continue on with life.

They took care of my Saturn as if it was an E-class MBZ and did it for less than the dealership! The convenience of the dealership being available on Saturday is out weighted by the customer service at Rizzolis.

Im on car number three with Rizzolis and wouldnt even think of going anywhere else. The guys are pros, the place is welcoming, and my cars and I are very happy.

I have a slightly older, 2002 Volkswagen Passat with a lot of miles on it. I found Rizzolis through another person in town who recommended them, and Im so glad I did. As a woman I appreciate that they dont talk to me like an uneducated child when telling me what is wrong with my car, which is what happens at many other shops. While other reviews have disliked the list of things that are wrong with the car, Ive never had them try to give me a hard sell to get those things fixed immediately, and I appreciate knowing what is on the to do list. It helps me budget to get the repairs that are needed done in a way I can afford.Their oil changes cost more, this is true, but they clean the car, inside and out, each time I bring it in. I live in Santa Maria, where its dusty and dirty all the time and I dont have a garage. The last time I took my car for an oil change you could barely tell that the car was red it was so dusty, and they still cleaned it.My boyfriend took his car in to have the brakes fixed, and after installing the new parts, Rizzolis was still not satisfied with how it performed, so they replaced the parts at NO extra charge. They could have just sent him home with brakes that werent perfect and done the repair again later at additional cost to him, but they didnt.They dont advertise as a discount repair shop, and you probably will pay a bit more for their services, but Ive never had a problem with any repair theyve done, and Ive never felt unappreciated as a customer.

The service went just as promised and on time. No surprises. They even sent a courtesy car to pick me up when the work was completed.

Always fast and thorough I bring both of my vehicles to them an trust them with the safetyof my family....

Yesterday afternoon Friday, May 3, I was on Skyway when my tire went flat so I made a right onto Tama Lane to get out off traffic in order to put on the spare. I was loosening the lug nuts prior to jacking up my Jeep and with myluck continuing to hold, the fifth lug nut was on so tight I couldnt budge it! My sister added her grip to the lug wrench and WE still couldnt budge it!As we were contemplating our next move, a young man wearing a Rizzolis Automotive shirt bearing the name Alex, asked if we needed assistance. Upon our affirmative response, Alex went to the back of the Jeep to check out my spare.It was at this time I informed him that I could not locate the key for the wheel lock on the spare. He said no problem, Im sure I have a tool that will take it off and back he went to the shop and returned with a jack, ratchet wrench and multiple sockets.Alex proceeded to exchange the damaged tire with the spare in short order. Afterwards he had me drive across the street and into a service bay where he added air to my spare and after asking for the year of my Jeep, looked up the torque specs and properly tightened the lug nuts. He did this knowing I was on my way to a tire shop only a few miles away. Wow!Alex went above and beyond. Alex provided all of this service as a good Samaritan. I have no doubt that he was able to do what was in his heart because he knew that his employer would not have a problem with him doing so.I would be remiss if I did not mention the fact that not only was Alex an extremely competent professional mechanic, he was also very personable. Sadly, as a woman, it has been my experience more often than not that male mechanics have been condescending when discussing matters of a mechanical nature. Alex was the exception to that rule.I recently relocated to Santa Maria and have as yet to need an auto shop. However, when I do, I know EXACTLY where to go for service. As a non-customer, let me emphasize NON-PAYING customer, I already know the customer service and quality of work at Rizzolis is first rate! I will also be singing the praises of Rizzolis to everyone I meet for quite a while to come!!Did I mention that Friday, May 3 was also my birthday...

Friendly courteous honest people extremely happy with the performance of work

Rizzolis has been keeping our wheels turning for 18+ years with unfailing excellence of service.The only complaint - if one could call it that - is that they are a bit pricey. But, I guess excellence comes at a price...so, no complaints!

I have been pleased with outcome each and every time I have taken a vehicle to Rizzolis. Donna

One of my best experiences dealing with the mechanic

Excellent service always! Work is done right! Pick up and drop off available.

Over the years, I have been at both San Luis Obispo and Santa Maria locations; both are excellent businesses that treat you as a person as well as take care of your cars. I have had an engine replaced with the help of Brad and Kyle in SLO who treated my situation very carefully and professionally, since I was devastated to hear the news. I sold my Ice Cube BMW shortly after that and was so happy to have my new Chevy Cruze serviced in Santa Maria since I work there. Phil is friendly, sweet and always professional. I love that they take the extra step of serving coffee, shuttling me to work and my car is always returned clean. I could go to other places, that are cheaper, to get my oil changed, but still love the service I receive at Rizzolis.

Your Santa Maria shop has serviced both my Lexus and Mini Cooper.I have complete confidence in your service people, Very courteous and professional .You will surely have my future business.

OF COURSE, I WAS RUNNING SHORT ON TIME AND CAME EARLY TO GET MY CAR. THERE WAS NO TIME TO GET MY FABULOUS FREE CARWASH, SO THEY SAID JUST COME BACK ANOTHER TIME. SO I CAME BACK A FEW MONTHS LATER WHEN GETTING MY OTHER CAR SERVICED, AND PRESTO! THEY WASHED MY DIRTY OLD CAR IMMEDIATELY.THESE GUYS AND GALS AT RIZZOLIS ARE ALWAYS WILLING TO TAKE ME WHEREVER I NEED TO GO WHEN I DROP MY CAR OFF, AND THEY HAVE NEVER HAD ANY SURPRISES ON THE BILL. THERES ALWAYS A FOLLOWUP LETTER TO SAY THINGS LIKE, MAYBE YOU SHOULD GET THE TIRES CHECKED (EVEN IF THEY DONT OFFER THE SERVICE THEY HEAD YOU IN THE RIGHT DIRECTION TO ANOTHER TRUSTED COMPANY).SERVICE IS ALWAYS PROFESSIONAL AND CLEAN. IVE BEEN USING RIZZOLIS SINCE 1996 ON EVERY CAR. I ALWAYS FEEL COMFORTABLE THAT THERE IS NEVER AN ISSUE OF UP-SELLING, LIKE I HAVE ENCOUNTERED AT THE AUTO DEALERS IN TOWN. THEY NEVER TREAT ME LIKE A DUMB BLONDE!

Good people here and great service.

Charged me 130$ to check into an axle seal and an oil leak which were priced at 1,500$ for both. Fixed the oil leak in 30 minutes with a ten dollar o-ring and replaced the axle seal for about 15$ and 2 hours labor. Total scam artists stay away!

Good customer service. I would go back for mechanical problems.

Very professional and friendly I will be back

Great service 👌

Ok

Excellent service

Love it

Open a way to follow a history of a car what happens that I have a year that I grab a car and apparently from the signs that I brought I think the transmission was damaged when putting it in the d or what other change does not enter then it takes a few seconds and when The gearbox does not work very well, the box skids and my question was that if you could get the history of a car that was repaired with you, of course I did not take it, maybe the previous owner as I was finding out the transmission series scan the code a plate that they stuck in the transmission and their information came out of their workshop that was repairedTo know more or less what the damage was and how serious I hope that I do not have to replace the transmission a lot of money even though I doubt it with the symptoms unlikely that it is still good, thank you and if you could give me or by hand and if there is no way or you can not archive that type of information ps neither way there is no problem