Terrible dealership and service! My sister recently bought a vehicle from these guys and for starters the advertised the wrong price for the vehicle. Later they made it right and bought the car. They said they would have it serviced and detailed but its now three days and still hasnt gotten it done. Bunch of excuses from the service department for the delays. Very unacceptable. Drive the extra mile and go to Sunset Honda. The service is 100x better then these jokers. Will never buy a vehicle at SM Honda ever!

Woof, I had a terrible auto repair service experience at Honda of Santa Maria. Unbelievably sloppy workmanship and poor customer service at checkout (waited 45 minutes). And to think... I let those guys replace the brake fluid.I could document a dozen issues with the service, but its not worth my time. Truly, we will never do business with them again.On the plus side, the floors were shiny. I wish the floor guy had serviced/repaired the car.

Dropped my vehicle off before 9am. Received a couple text messages saying everything was going as planned, last one just before 2pm. Then nothing. They closed without giving me an update or letting me know they were keeping my vehicle overnight. Very disappointed with this dealer. Had poor follow up service after purchasing my accord from them and now terrible service from their service department on our civic.

New Fantastic Location.Now located across the street from Costco.New Fantastic Service Center with a drive-up, drive-in garage.Super nice. Super friendly.New lot means new storeroom.Super spacious. Theyre still putting in the final touches but you still have thesame professional sales team too.Need a vehicle?See my main man Jonathan Vasquez. Jonny will take care of you.He takes his time.Finds the best deal for you.He aims to make sure you get what youre looking for.Repeat customers is his business.

I recently bought a new 2022 Honda Insight from Honda Santa Maria. The entire process was painless! It started as a drop in to the dealership - on a whim - because there were cars on the lot (somewhat of a surprise during COVID shortages). We walking around a bit and then Marco Nieto came over to see if we needed any help. We chatted a bit (quite a charming young man) and looked and talked about cars...I mentioned I was looking for an electric or a hybrid. There was one on the lot, we took it for a test drive and then talked prices. My beau and I were very clear - we didnt want to be pressured or pay more than was reasonable. After some talk about the price, we were able to come to an agreement - but I wanted to think it over and decide the next day. Marco was super easy to work with - no pressure, not pushy, didnt try to up-sell at all. The next morning I decided to buy and Marco called me just as I was dialing him! We made plans to come in and complete the purchase. Once in the dealership, we worked with Angel Salazar about financing. I had a preapproved loan from my bank - Angel was able to match it with Capital One financing - also - an easy experience. Angel didnt pressure me to buy extra insurance or care packages - he explained them to me, he explained why I might want them but let me decide and accepted my decision gracefully.I cant say enough about what a pleasant experience the whole process was - I have told my friends and want everyone to know! Marco made the sale and Angel made it easy :)

Update June 2021: Its pretty clear to us that the Honda Dealership of Santa Maria sold us a Lemon and their attitude of you bought it, you are stuck with it seems to be part of their continued defence strategy. What is very concerning to us beyond their horrid treatment of us, their customer, is that they have refused to give us copies of the work orders and are withholding the paperwork that we would normally get after bringing the car in to get repaired for warranty issues. Nothing! Ive never had this happen in all of the car purchases our family has been involved with over the years. What is going on here. Is Corporate aware of this? Why havent we been listened to or contacted?The only reason I rated this dealership a one, is that there is no zero option. My daughter purchased a $50,000 vehicle from this dealership 9 months ago and they have done everything possible to convince us that the problems that the car has had from day one, are not their fault, and have blamed their workman, the manufacturer, and supervisors that they have fired. The cars body is not in alignment, due to a production failure in the particular model. This has resulted in, among other things in making an awful noise when you raise and lower the tailgate. Something the dealership will not admit to.I am disgusted at the way they have treated my daughter who has other challenges in raising a young family. She researched this vehicle and supposedly bought it because of its dependability, safety and family friendliness. Its almost like the dealership really doesnt care. Im amazed that they have the ratings that they have. I just want them to do right by my daughter. Offering to extend her warranty another year was a buy off, knowing she had no better choice, after the way they treated her.the manufacturer, their supervisors on and on.

S/o to my boy Rico for the help 😎 great service

FANTASTIC!! Thankyou Anthony & Larry !!We appreciate how you went above and beyond to expedite our purchase . We are long time Honda drivers and couldn’t be happier with Santa Maria Honda .

Couldn’t have asked for a smoother experience. Big thanks to Jose Avila who helped me out with purchasing a vehicle. He was knowledgeable, kind, funny, and honest. Everything from checking out which option was better for me, to test driving the car, to signing and receiving keys was super easy. If you are looking for a car, I recommend Jose to the fullest. He’ll get you what you need! And thanks to Shane in finance for explaining everything and making the process quick and fun!

Recently purchased a truck off Honda of Santa Maria, im an Honda certifed tech so i did what i have done all my life when purchasing a vehicle checked for oil leaks found an oil leak wich they agreed to fix, 3 days later started to stain my drive & not wanting to turn on so took it back and they threw in an engine dye and had me drive it for a few days but i couldnt because i cant even turn it off or it wont start so i asked to speak to the manager (SHANE CONWAY) wich he just told me sorry truck is used & as is & battery is $200+ & a install charge on top. Take in mind me & wife worked for Honda and contributed to Honda but he didnt seem to care besided making that $200 + sale. Before going to buy a used car there make sure you look under for leaks and ask for a pmi sheet of the full inspection or even better take it elsewhere have it checked out by your own mechanic or once you give them your $ and leave good luck if anything happens the next day.This is our 4th vehicle we buy of Honda but after this1 they have lost my business and ill share with family and friends to not buy there.(Shane) seemed not to care for customer he knew this was our 4th vehicle we have gotten from Honda and he knew wife and i worked for Honda & contibuted to company but didnt seem to care.(UPDATE) Wife spoke to Another manager there (ALEX GOMEZ) and Alex ordered our truck battery for us free of charge! & he is going to check on the oil leak as well, your Awesome Alex! Appreciate your help! Alex you definitely made it right and earned my business once again!Update on 1 star to 5 star Alex is the man (👍)

Had such a positive experience here!!! Edward and Chris were so sweet and so so helpful/knowledgeable. When my old car died I was scared to look for a new one because I worried Id feel pressured into making a purchase I couldnt afford. That was not the case at all. I found my dream car for a great price and was literally treated like royalty. They were so incredibly accommodating I couldnt believe it. Highly highly recommend. It feels good to have a place I can trust and truly speaks to the SM community. I even told my friend who lives in NorCal to come here when she needs a new car because they are so awesome and trustworthy. Thanks for everything guys! Love my new car!!!

Marco was fantastic and with zero % financing I was able to drive away with a beautiful 2021 Honda CRV EXL with no money down!

Be very wary of this dealer, especially the finance department. I was sold a CPO car that was damaged, then repaired by the owner, which they stayed “we can sell a certified pre owned car that’s been damaged” like what? Why pay a premium price for a damaged car? I was able to return it, but I wasn’t able to get my car back, the manager said I needed to pick something and that they didn’t have all day. So I finally chose a 21 Honda Civic sport, which was around the same price as the CPO I returned. Well my interest rate on the CPO was 10%, perfect for me, with the brand new car, it jumped up to 14%, even with money down. When I asked the finance manager why that happened, he said “new cars have higher interest rates”. Feeling uneasy I still was unable to leave the dealership with my car, they were bullying me into buying something. Come to find out I could have had the civic ex, for the same amount per month. Too much shady business here. When I contacted Honda corporate, they said that my interest rate should not have changed and they were logging a formal complaint and investigation into why it happened to me. So before making ANY deal here, ask the questions, don’t be blind sided by things like I was. I wasn’t able to walk away, they forced me to find something and buy it. I can’t believe they are allowed to do this. Still waiting on them to amend my contract to show the original 10% finance fees and I won’t be answering their calls until that has been fixed.

Great service and excellent customer care! Marco helped my cousin get in a car she felt happy with, and comfortable about the monthly payment. The last 3 financing managers i have dealt with went from happy to serious; Im not going to say why, but Ruben kept his cool and smile all the way to the end.

I found the car I wanted online. Scheduled a test drive. It had all the online described features and more. They were great and got us through the purchase process quickly.

Honda of Santa Maria is the real deal, folks! From sales associates to management, I am treated like the CEO every time I walk in the door. As a plumbing service technician, Fredy Cortez is my main point of contact at the dealership for plumbing repairs. Not only is he professional and considerate, he also manages a great team of service professionals and inspires greatness from everyone that he leads. I can’t say enough great things about Honda of Santa Maria!-Mark D. Hocking (Griffin Plumbing service technician)

I bought my car here. Safe, reliable and honest. They keep up with my car maintenance

I usually go to Acura of Santa Barbara and since Honda of Santa Maria is closer I thought I go them hoping that itd be cheaper. I was wrong, they charge for every little detail they do including just merely pressing a loose part to clip it back in, they make sure they charge for every penny. Now the thing is when I requested for them to clip a loose part back into place, they ended up removing my entire bumper and reattached everything using zip ties. During my drive the piece under it completely broke off and was dragging underneath my car. I called up Dave on a sunday and left a message to let him know that whatever his mechanics did ended up breaking my car and to call me back. I never receive that call back.

Honda Santa Maria is a very friendly place to purchase a vehicle. The staff are very professional and knowledgeable of the models they sale. Most of all they truly make you feel like family whether you purchase or not.Service is the best. Service Manager Emmanuel and his crew of mechanics are thorough and work tirelessly to get the customer back on the road. In addition. Honda staff see to it that you are comfortable with snacks, computers, and big screen TVs to view should you choose to wait.

Horrible place do not go there!!I trade my car they couldn’t pay the whole amount so now they want me to pay almost 400 dollars out of my own pocket just because they don’t want to be responsibleI been calling and calling and getting no answer from anyone!Will never ever buy a car there in my life!!

Great sales team. Very helpful

They were amazing! When I pulled up there was a huge bow on her just for me! One happy lady!

Literally the worst experience in my life! Come for a oil change leave with a destroyed rim, you would think they would have enough integrity to take responsibility for their car wash, but they hang up on you and waste your time! Place is a sham!!!!

They are always to hungry. sales men are pushing for sales. Sometimes we just want to look first

Bought our first car here. Overall a great experience.

Nice place to deal with got what I wanted

Knowledgeable staff. Efficient friendly service. Lovely waiting area.

Poor sales service. I made an offer on a very over-priced used vehicle. They didnt budge much on the price nor did they offer to show me any other vehicles in my price range. I took my business to Oxnard, got the vehicle that is perfect for me, and am now very happy!

Nice place, did not have all of the models.

Best place to buy a new car, they try their best to get you the best financing possible thru Honda Financial Services

Very bad service they break things in your car and they  say that you break it how would i break something that im paying, I dont trust them to touch my car

I was kinda disappointed when my Honda had an emissions warning light on after only 3 1/2 years from purchase. I knew it would be expensive to fix and was dreading the repair. I took my vehicle to Honda of Santa Maria and was told that they would fix it at no cost to me. I love Honda of Santa Maria. They saved my day. Thanks Honda. Special thanks to Mauro Bravo. Thanks for finding an answer to our problem. You are the best. To be honest I wish I could give them 10 stars . ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️

Every time I ask about the extended warranty or the roadside service or the Express 5, I get a different answer Last time i called Roadside service, they told me i didnt have service. When i talked to finance, they assured me i paid for it

Daniel C. provides the best service. Professionalism to friendly service to a T. He always keeps me updated through my service and makes me aware of what options I have, what could be done, and what I could wait on. Couldnt ask for it to be any easier, thank you!

Stuff are very friendly. The restroom are stock and cleaning. P.s. Im the Niner fan.

Was in and out no hold up. Got car and gone

So first off I want to say that in the beginning everything was great. They had the car I was looking for in my favorite color. I spoke with Marco (salesmen) and he did a great job of communicating and talking real big by stating he would even bring the car to me that I was looking into purchasing. This was exciting because we lived 180 miles away and I told him that my wife and I have excellent credit so this will not be a problem. The only issue was our trade had negative equity. But once again Marco assured me everything would be great with no worries. So with that my wife and I let them run our credit and punch numbers. Marco saw how good our credit was and said everything is good just trying to make sure they can give top dollar for the trade in. Marco gave us exact payment details of what we would be looking like. At this point it looks like we should have a deal. Then all of a sudden things shifted where now they cant bring the car over to me, they want me to drive to them (which is not a problem) but they mentioned that the kind of car I have tells them that I was a shady person (not exact words, paraphrase). I couldnt believe this considering how good everything was at first. Then it got worse when out of no where right when my wife and I was going to drive down there since they thought I was lying I guess, we get a call from their financial manager. He tells me very rudely the new numbers that were totally different than Marcos numbers. It was more expensive with a higher APR and I said this is not what Marco told us, and he said Marco didnt run numbers. So I replied, Marco straight up lied then??? He said I dont know why he told you that and said this is the deal with no other options. I hung up with him and was devastated. Then 2 days later, YES 2 DAYS LATER Marco texts me saying that the financial manager who called was not the guy he was working with and the guy he was waiting for is now available if we still want to do it. Now at this point with this kind of treatment we can all tell who is the real shady one? By this time we have looked elsewhere. So I tell him thank you but take us off your marketing team please. Then a week later in the mail we get the statements from the credit reporting agency in the mail stating that they were putting in a whole different total amount than what the car was worth. THESE PEOPLE ARE SHADY AND I AM TELLING YOU UNLESS YOU ARE THERE IN PERSON DO NOT WORK WITH THEM OVER THE PHONE.

I could not be happier. Thank you!

Recalls; just that word is kind of ominous. We arrived driving my work buddys truck .. the whole experience was rather pleasant.A coffee bar and large well appointed waiting room awaited us... Clean neat restrooms .. kid friendly play areas, tvs to while your time away... Even a quiet popcorn popper was on site ... Their Christmas decorations adorned the room as well... Hopefully our check engine light and Recalls will be dealt with and our trip back to pick up his pickup and head for home in a few hours ... Its clean and nice enjoy..

Greg Sanchez is the man! Arranged purchase online for my daughter and her spouse for their first new car purchase. Very responsive and professional all the way. Tried several dealers but Greg won the business. No surprises, just a smooth deal. Day of delivery he had the car ready with a bow and congratulations sign. Great job Mr. Sanchez, well done.

We called Marco about looking at a used CR-V. He greeted us immediately, looking sharp! We were allowed to take an extended test drive, not around two blocks. He gave us a car fax, and other info, on this vehicle. The car was for a niece, who is still deciding between a CR-V, and RAV 4. I would definitely return to Santa Maria Honda!

Great place to buy a car, service was excellent and authentic. Would definitely recommend Honda if you are in the market for a car. The service department was very helpful and informative as well, took my Honda Fit in for a Oil change last week and had a great experience. Thank you again!

I received excellent sales service from Mike. Zero pressure...he was there to help but did not hover over us. We visited the dealership twice and Mike was always polite, and helpful. We got a great price on our new Accord as compared to the LA dealers we were also in communication with. The paperwork process was smooth and they made us feel special when delivering the car. Very professional dealership. Well run, clean, and well organized. A+

Dishonest and underhanded. Tried to Bait and switch my Granddaughter. Gave her a price and then decided to dress up the car without notice and bump up the price another $1500!

My stereo went dark, diagnostic issue. The service men tried to troubleshoot then told me I would have to pay them $135.00 for a diagnostic analysis. I called Sunset Honda in SLO and the very pleasant young man in their service department walked me through it on the phone. Had me push a few touch screen windows in car stereo and had it fixed free of charge. WOW guys at Honda Santa Maria, REALLY ???

Excellent service and customer courtesy.

The staff are very friendly and helpful. The only real issue I have is how long it takes to get simple service (oil change, tire rotation, etc.). I would be quoted an hour, to an hour and a half max only to be waiting 2+ hours. If it is going to take that long then that is fine, just dont quote something that is not going to be true.

It was easy to get an appointment the next day and my oil change was completed in under an hour while I waited. The waiting area is comfortable with wifi, coffee, and popcorn and a charging station for your phone. Overall it was an easy experience. The greeter an older gentleman was very friendly when taking the information from my car and walking me to the service advisor.

We had an extraordinary experience here!! We were greeted and Oscar helped us negotiate the deal. Thank you to the GM also!! Jason sped us through our paperwork. It was a pleasant buying experience from start to finish. Thank you.

I Love the employee’s at Honda, mechanics are awesome the staff are very nice and the salesman are just great. I recommend them. A Honda client for life.

Excelent

Had to ask 3 separate times for my keys back to leave when I had them appraise my car and look for a different car in there lot. Said they would adjust the price of a car for noticeable gouges in bumper and front fender of car i was interested in. Then wouldnt adjusted prices. Working with Boubba and Mike (the Italian guy) was like pulling teeth.

So, I was planning of just looking at the 2018 CR-V and ended up getting it on the same day. It helped that I spent two weeks researching cars and having an idea what I wanted and needed in a car. The guy that help me was very easy going and went with the flow every time I went back on front on my decision making. He not pushy and seem to want to make sure I was getting what I really wanted. There is always haggling at the end but I still felt that I got my moneys worth.

From the time I drove in for my appointment, until the time I was given my vehicle back, my experience from the service writer was nothing less than EXCELLENT!!

Excellent sales staff. No pressure. High quality, high value.

I want to give Victor/manger a big thanks for making the first time buying experience very easy for us to walk in and pick what we whanted making it pressure free,there very attive to ever need we had I recommend that if anybody wants to buy a car u come see vic they will make

I cant say enough great things about this dealership. They are game changers when it comes to purchasing a vehicle. Their level of customer service is something every dealership should aspire to achieve. Vito, Greg, and Dan were phenomenal in working everything out for me. I looked at the car I wanted with Greg and he took me on the best test drive, then worked out all the numbers with his team for me. After work, I ran by nearly an hour after they closed just to take a peek at the outside with my family and Vito grabbed the keys so my son could look inside. He was more than willing to take the time to answer any questions, even though he had every reason to want to rush us out. I told him I would be back to purchase it the following day. Greg was off, but had everything ready and Vito said he would take care of me when I came to purchase the car. He pulled it to the back for me the next morning and got it even more clean than it already was. It was waiting for me when I arrived with balloons and a bow so we could take pictures. Even after I purchased the car, he asked me if I wanted him to go over any of the features and then told me to call him if any questions came up. Furthermore, it was a used car that I was getting an outstanding deal on, and I was not treated any different than if it were one they were making a lot of money on. I sincerely recommend checking this place out and speaking with Vito or Greg, just because my experience with them was so great, I want you to have that experience too. However, this dealership has such high standards over any other dealership Ive been to, I dont think they would put their faith in a sales consultant that wouldnt give you an incredible experience.

Every one is very nice and helpful every time I take my Honda to have it serviced they take good care of me too. love the ride into town and pick up also 😊back to pick up my car.

Easy to get appointments. Good getting you in & out. My car gets well looked after there.

Great deals and friendly staffs that make you want to come back for your next new car!Got my HR-V back in august of last year and we do not regret making a deal with Sergio!It was my first time buying a car and thanks to Sergio, not only the whole process went very quick and easy, it was a great experience. Plus, Sergio is such a friendly guy that he will make you feel welcomed and respected as a customer.I always get my maintenance done here for my parents’ and my own car. I never had issues with their system. My parents also bring their Toyota here for maintenance! Go, Honda of Santa Maria team!

Great service they are just wonderful people there ready to assist we love it we take our Acura there for oil change we spoil our cars they are my other kids they deserve the best

A++ Great Service. Knowledgeable staff. Test drove and walked out with my car quickly! Thanks for the great service Johnny Vasquez. =)

Oscar Zepeda was very courteous and knowledgeable concerning the vehicle I was interested in. He will be getting back to me when the vehicle is ready after it goes through its inspection and certification.

Good and attentive service.

I bought my 2018 civic 5dr here and Ive only had it serviced here and will continue to do so. Bryson sold me, my grandma, and my girlfriend a car each and the service and process here was amazing! No pressure and friendly sales and upfront with financing and warranty and payment info, and the service department is fast, efficient, and friendly as well. I recommend this honda dealer to anyone in the market for one.

Honest, professional with a do it right the first time mantra. I truly believe the customer is first at this dealership. I really appreciate the “Maintenance Plus” program for not only convenience but also, cost savings. Thanks.

Just want to add Eduardo was very informative! This was a nice transition from big truck to small car and he just made everything easy, great car and fabulous customer service! Thanks again Eduardo!!

The quoted time for services was exact. I was taken care of immediately . When I returned to get my car the service tech was helping somebody else, Fabian saw that I was waiting and was able to take care of me. He even pulled my car!

Called to speak about a vehicle (Civic Type R), the level of service over the phone is amateur at best. In the middle of this 2 minute long call the sales associates tells me he has to go. The associate has almost no information to provide, seems distracted. Does not attempt in any way to win me over as a customer. Obviously, I WILL NOT BE BUYING FROM THIS DEALERSHIP.

Even though they performed my oil change within an hour which usually takes Honda dealers 2 hours ( still not sure why ), I specifically asked them not to rotate my tires, twice. Brought the car to my tire place the next day and was informed the tores had recently been rotated, wow, just wow, cant even take simple instructions and follow them, deceitful to customer and would not even listen to car for specific noise and instead wanted to charge me almost $100 for inspection fee, I DO NOT RECOMMEND THIS PLACE TO ANYONE!

Fast friendly service, with a large selection of vehicles.

Angel Salazar was extremely patient and helpful. His product knowledge was impressive. Although I did not purchase from this dealer, I recommend you give them a shot at your business.

Daniel Callahan was extremely helpful when i was in a punch for time and got me in and out for a service. I am truly grateful. Thank you for your help in my time of need.

Our experience at Honda of Santa Maria was a very enjoyable one. My wife and I were treated very well, and we would recommend anyone wanting or in need of a vehicle to make this Honda dealership their first stop.

These guys absolutely do what they can to their abilities. It’s nothing more than I can expect from the team over at Honda of Santa Maria. Service is superb.

Wow its unbelievable this Honda dealer maintenance service is getting away with all frauds, I dont understand and including the manager, the worst management. not long ago we brought my Acura to a quick service maintenance my car came out worse, and they told me to test drive and bring my car a next day, which they dont want to take look because they were busy but my car the steering wheel it has a big noise on every turn which originally had no noise at all. if you want to save time and money please do yourself a favor find other place or recorded every conversation and show them not to take advantage of people who trust them for better service

Great staff, helpful to answer questions and provide details.

Thanks for offering free EV charging which fosters cleaner air

So amazing. Friendly and extremely helpful. Left with a new car that I truly love

The sales people here were great when we were shopping for a Fit or CR-Z. We got to test drive several different models to get a feel for them. They were no pressure and friendly people. If I ever do buy a Honda Ill probably go back to Santa Maria Honda because they were very easy going.

A guy name Daniel C. assisted in my servicing and a young man named Ethan R. did a wonderful job doing the manual labour even in the midst of a busy day. Recommend them for service.

I have bought 3 cars here over the past few years. Everytime has been a painless, enjoyable experience.Excellent service, outstanding interaction with all departments at the dealership. Service department has very affordable pricing and they do it right the first time.If something is wrong or you have any concerns, it is priority to them and they take care of it.Go see Edward in Internet sales! You will not be disappointed.Customer for life!

Very nice business, friendly people, courteous staff, Vito Cano is an excellent salesman! The only thing I would like to see improving is the wait time!👍👍

Clean and question taken care of with a great smile and welcome

If youre thinking about buying an Honda from San Luis Obipso, save your time and drive to Honda Santa Maria. The service is better at the Santa Maria location and the prices are better. If you have any children, this location has a kids area for them to play as well as a popcorn machine and much friendlier service. Thank you Honda Santa Maria for being my go to Honda location.

Great staff, excellent service, Greg was very professional. And I am very happy with my car. Thanks!

Of course it was a Monday morning when I was greeted with the nightmare of a dead battery when leaving for a doctor appt! Honda of Santa Maria fitted me into their busy schedule and had me back on my way in an hour! Kudos to the entire staff!!

Tony in the maintenance department is why they call it Helpful Honda People. Thank you Tony.

Great dealership very happy with the salesman and the demonstration of the new Accord, very forthcoming and upfront, expect to see me soon!

Edward Tomilloso exemplifies customer service. Made the car buying experience a breeze.

Professional staff and excellent service! Oh, and the coffee was great too.

First time I took my car to take care of recalls. I am the second owner of this car. Customer service was fabulous.

I bought a nissan altima 2015 (used). I bought this car 2 years ago and it has already given me transmission problems. Luckily I got the warranty and it was covered. But do not buy vehicles from them because if they are not honda they will not work on them and they will have you going back and forth with dealers in order to get honda to release the warranty. Staff in the service department checked my check engine light said it was gonna run better, when I got in it felt the same and nothing changed. Service staff is not helpful and overall I have had a bad experience with them. I am never going to santa maria Honda. Wont even consider car shopping in santa maria at all!!!

I’ve had two vehicles through Honda Of Santa Maria and I wouldn’t go anywhere else. Great service, friendly staff, and they make everything convenient. Thanks, guys!

The rep had a great personality and was super efficient - I actually enjoyed having the car serviced !

The service on my car was awesome. Everything was done and in a reasonable time.

Worst experience Ive had at any dealership. Salesman and managers are pushy all they care about is making a quick sale.They dont listen to what you have to say and just keep wanting to seal the deal.They make you feel pressured and uncomfortable.I own hondas but will never be buying from Here, Ever.I rather go to Lompoc or SLO. Thank you for the bad service though I ended up buying a brand new car at Mazda. Some of the staff need classes on how to treat customers you did not earn my business.

Tried to order some parts and the parts guy didnt want to give me the part number off the parts. He told me that Honda didn’t alow him to do that’s what he told me. So I called sunset Honda down in San Luis Obispo and I ordered the parts from them. I don’t know what kind of counter people you guys have there that’s not good for the dealership reputation

Have Everything, for our Trip

Daniel is a very accommodating service advisor. I have a lot of confidence and trust in his advice.