Getting a few things shipped today and spoke to Marc on the phone. He walked me through the shipping quote and was extremely professional, polite, and knowledgable on the call.Overall, really good experience so far! Excited to get my package in a week or so.
Make sure you get a receipt if you drop off a package. Packages seem to disappear without one.Thank you for the response. Yes, it is unfortunate that your associate was unable to pass on this valuable information to me, I would not have given Mail Call such a bad review. Therefore because of your informative response I gladly will revise my opinion of your fine establishment.Thank you.
Helpful employees who know the best methods to ship anywhere. You can also buy stamps and supplies. Great location with good parking.
In business there are 2 traits that are essential for successful customer service; positive demeanor and being helpful. The staff here was neither. In addition, the environment was filthy. I tried to reserve a mailbox and they wouldnt accept my digital forms of; proof of insurance or auto registration. Its 2021 and unfortunately were still in a pandemic and that is unacceptable. Also, the CSR wasnt wearing a mask and proceeded to graze his nasal area near the septum with his finger. I wouldnt trust this place to ship anything or hold my junk mail let alone anything important.
Best place to go when you have to mail something!
Fast quick DHL overseas shipment. They made it easy.
I had my mail delivered to Mail Call for seven years. They are everything a small business should be and more. I never had a single problem, the staff were wonderful. Really fantastic service and facility. Thank you Mail Call.
Very friendly and family owned. Nice place to have service because they are thoughtful, through and safe not to mention always willing to go above and beyond.
Incredible customer service! The staff is friendly and very attentive. I was set up with a new mailbox in only a few minutes while being clearly communicated the expectations of the agreement. Did I mention they are one of the very few businesses of its kind that have a decent website? Their service reflects their brand. Happy to have found Mail Call.
Always providing professional and friendly service.
Efficient and convenient and very helpful
Service here is always efficient. I always go here to drop off my USPS packages
This place is awesome thank you Dennis for always helping my father-in-law out when he had heavy packages he and all other mail call employees take time out of their day to make each visit special and individualized to each customer...
The place was nice it looked clean and organized but the customer service was lacking. The guy who first started to help me was helpful. The second guy who finished my transaction was rude. He was acting like I was taking up his time and inconveniencing him and all I needed was a little help. I wont be going back there.
Thank you to Kendra for making it easy - and budget friendly - to mail off a box of cassettes for my granddaddy. I havent mailed anything in YEARS and she helped me and did everything except pay for it. And I already got a package shipped email notification. I appreciate your help.
I have been using mail call for years. I never have to worry about mail or packages as everything is always safe. Even if I cant make it up there for weeks I can call and they will tell me what mail I have. I can get email alerts when I have a package. Staff is always courteous. I will continue to use this for my mail for as long as Im in the state. I only wish I could continue using it as my address on my license (do to safety issues) but now with the real I.D. licensing you have to prove where your PHYSICAL address is. That has nothing to do with mail call I just threw that out there. But I do love having this place to receive mail. Great address too!
The most efficient, most secure and friendliest office in town.
The staff is so wonderful and helpful! I recently had something packed and they did a phenomenal job and the item arrived in perfect condition. The customer service they provide is superb!
Good service, friendly staff. Been with them for years.
Great service and fantastic helpful people. Im the owner of a small business and they save us so much time and money with our shipping needs. We greatly appreciate their service and highly recommend this business for all shipping and packing needs.
I love this place! My wife and I come here all the time for all our shipping needs. The staff is always so nice and efficient in everything they do. They take care of all our mailing needs.
This place is fantastic. Very helpful service whenever I have an unusual package to send. I am a regular customer and really appreciate a locally owned place that provides better service than the big box mailing outfits. Highly reccomend.
Fantastic service Great location and really terrific mailbox provider. They always go the extra mile when you need a little help and plus they offer shipping as well
Worked here for 3 years & they are the most professional, kind and honest staff Ive worked with! They truly go out of their way to make the costumers happy & satisfied.
These guys are so nice and let me use their tape and such all the time. So much nicer than going to the post office.
These guys are great, simple and super reliable! Before returning home to nyc I had a bunch of gifts i needed to wrap and ship back to my apt, rather than check a bag at the airport and have everything break in transit. The team was really patient and offered a lot of guidance on packing, besides the actual service of shipping off the parcel. Back in nyc, all was in one piece. Thanks guys!
The service here is always soooo good. The staff are always so friendly, and they know how to do things quickly and thoroughly. Never going to a kinkos or usps every again
Great place and dependable. Awesome service, friendly staff. They are the best!
Clean and fast service. 😷
These people were awesome & super helpful & most importantly knowledgeable about my specific complex shipping & packing situation. Even my husband was pleased which is a very high endorsement.
Super friendly & the most reliable mail box business in town...as a self employed artist it means a lot that the staff ALWAYS takes great care to make me look professional when I ship my art. Plus the location is terrific!
I always RECOMMEND this place . Great service and Great Customer service.
Always super organized, reliable, and professional. Thank you!!
Fast service & Friendly staff.. Plus close by
There was a huge line when I went but the service was super fast!
Great spot for shipping and packing services close to downtown.
The nicest, most conscientious shipping staff in the Southwest!
Mail Call is fantastic! Im an artist who always pre-packs my work before taking it to a shipper because of the nature of the art. I changed my technique and just sold my first piece from that collection. Marc at Mail Call couldnt have been nicer and more helpful. He explained that I wouldnt have to pre-pack my work because Mail Call uses custom packing material that provides excellent protection. I was hesitant at first because I was so used to doing my own pre-packing, but Marcs explanation and time with showing me the process eased my concerns. He also worked with me on getting the piece shipped within the timeframe that was required per the agreement with my collector. On the day of shipping, I went to pick up the work to take to UPS. Marc said if I had the UPS shipping label all prepared, he could just give it to UPS when they picked up that afternoon. Also, Marc put the label on the side of the box and explained to me that putting it there would prevent UPS from laying the box flat (which prevents UPS from piling other boxes on it - brilliant!). Marc also showed me pics on his computer that he took of my art piece as they were packing it. Talk about thorough!! Needless to say, the art piece arrived to my collector in perfect condition. Im so glad to find Marc and Mail Call and look forward to a long and prosperous business relationship with them!
Good service, nice employees
Efficiency at its best
Superb service here, from shipping to mail boxes.
Staff is very knowledgeable and helpful, I do almost all shipping through them!
Nice, hard working staff!
Amazing service always.
Staff was extremely rude and unprofessional about services, as a authorized dealer you should know there products.
Very helpful!
Really need this to open at 9:30 on Saturdays!
They speak Spanish and are very friendly. Thank you!