I am an employee here. I had my hearing test done for educational purposes. I love it here! Laura Montoya is a wondering provider, she cares for her patients and well educates them on either their test results or hearing aid options. We are here to help many hear better!!

Lauren is always so helpful. I have been very pleased with the whole experience. My hearing aids are great.

The staff here is professional and very helpful. Laura Montoya, the hearing specialist, is patient, a great listener, and understands her products. She takes the time to fit her hearing instruments to your exact needs. Thank you.

Excellent attention to all the details! You really feel like Laura Montoya is on your side!

Very unorganized. The male receptionist didnt seem to know how anything worked, did not properly set up the appointment, and gave incorrect information over the phone. When I called to see why I hadnt heard about my hearing aids coming in, he said that insurance had denied the claim so they werent coming in. I told him that someone should have called me so I could take care of it and he got defensive, saying I shouldnt get mad. I was calm and professional on the phone, wish I could say the same for him.The female receptionist was far more knowledgeable.

I agree with the complaints that calls are never returned or returned as they say, at our earliest convenience. I think that answer pretty well sums it up.

Better go someplace else. The audiologist is a pleasure but is only in one day / week. The office staff is highly dysfunctional. They promised me a receipt for the over $5000 which I had paid and then later refused to give it to me! I was standing at their front desk for my 3:45 appointment AS they were calling me at 3:51 to cancel that very same appointment. They had never called to tell me that my hearing aid was unavailable and on back order.

My friend is blind and went for a hearing check. On top of being blind he is losing his hearing, so this was a very important thing for him. Unfortunately, these people took his money and never returned his calls. It is unconscionable and I am going to be reporting them to the New Mexico consumer protection agency on his behalf. This business is possibly a Medicare scam.

Good, friendly, knowledgeable staff. Definitely recommend

Company doesnt return calls or answer phone. Took my hearing test and never heard from them again.Ins co sent me somewhere else. Big waste of time. Go to Livingston..

Staff always pleasant, knowledgeable and helpful

I decided to upgrade after seeing range of products.