Great place. Helpful, organized, and efficient. The people here are wonderful. My parents have a box here, and I get their mail when they travel. These folks make everything easier. Highly recommend!

We always feel welcome and taken care of at this thoughtful family owned pack-and-ship center; we have had a mailbox rental for 3 years as well as taken all our post office, Fed Ex, and UPS shipments here since moving downtown. Love the friendly service and convenient location. Thanks, Whole Package! (Cute gifts and cards in the shop, too!)

This place is TERRIBLE and the management is worse. My package arrived damaged, and while that was upsetting, that is not why I am upset with this business. When I shipped the package, I said I wanted it insured. I was not asked any questions about the value, etc., but instead, I was told, here are your options for shipping your package with insurance. I selected my option and left the package and no further questions were asked. When the package arrived with the item inside broken into pieces, I called Fed Ex and they said I had to submit the claim through the shipping company, so I called The Whole Package to let them know what happened and to ask them to submit the claim. Instead of being helpful or even apologetic, I was told I was incompetent and that its not their fault if I dont follow-through because apparently the insurance option I selected didnt cover the full value of the package...even though I was never asked that when they gave me my options. I was told I would get a call back, and a month later I never received a call back. When I finally got in touch, I was spoken to disrespectfully and again reprimanded for not being competent enough to follow-through. Quite frankly, its been a long time since Ive been treated this disrespectfully by ANYONE much less a business that thrives on customer service.

Helpful; organized; friendly; has aneighborly vibe

Love this place! Great service, friendly and they have the best greeting cards, and some really unique gifts

Probably one of these worst service experiences I’ve ever had in my life, the guy did not want to take my order. The lady came after eight minutes and it was super rude. The whole experience was just awful. I will never go back to this place I can’t believe anybody would actually support this business.

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