Weve been using Steve for almost 5 years. His short term responsiveness, deep knowledge and long-term reliability are the reasons we keep coming back. Hes rebuilt my computer / back up as my needs grew. Hes been there when my own efforts were short of what was needed. The costs and efficiency are always aligned.

My computer refused to power on without any warning signs or any apparent reason. Steve helped me think through all of my options. One option that I wouldnt have thought of on my own was that the problem might be fixable by me right at home. He gave me some easy-to follow instructions to try, just in case it was one of these fixable issues. Voila! It was! Computer back up and running! Steve actually wanted to help me figure out how to get more life out of my computer with only a small effort on my part. This is the experience every consumer of technology services could hope for.

I had picked up a virus on my PC that is new. I called and Steve was in my house within one hour of the call.He tried a few things here, and could not fix it in house.He brought it to the shop, saved all my data, rebuilt my PC, installed tons of antiviral stuff, and it was all done less than 18 hours after the call.Price was reasonable. Free telephone support.I cannot recommend him higher! Good guy

I called Steve because both of our PCs slowed to almost a stop. He quickly figured out the problem and gave me a solution I could try by myself, and was also willing to make a home visit if necessary. No visit necessary when I was able to implement his suggestion at no cost. Ill definitely call Steve next time I have a problem.

Mr. ONeils service has been a life send on several occasions over the years I have been using his service. Today was no exception when my fairly new computer just locked up for no apparent reason. Being able to call Steve and have him walk me through the problems and control my desk top computer from his office is fantastic. I can see what he is doing and he simultaneously talks to me on the phone to explain everything. Since he does not need to come to me or me take my computer to him, his costs stay low and I am back in service before I know it. He answers all my questions and has always left me satisfied and happy about his work. I would not trust anyone else to work on my computer.

This is the best computer service I have ever experienced. The tech os thorough and not overpriced. I recommend ACS.

GREAT SERVICE! My Mac went down and Steve had it up in less than 24hrs.Its nice to know that older folks have someone like Steve to turn to.

When I run into computer problems, from adding email addresses, dealing with backup, security and virus protection, to upgrading hardware, I am so grateful for Steves expertise. He pilots my digital boat away from the waves crashing into the rocks! Friendly, fun, fair, competent...and often times he fixes stuff remotely!

Steve OneilAdvanced computer solutions.... I called Steve on a Saturday morning... He was great. Asked all the right questions about my computer problem... Then he offered to share his knowledge on how to fix the problem myself... He was happy to let me throw money at the problem but it made him happier tonsee me fix it my self. In the end... At no cost, I was able to not take up more than 15 min of his time... I had to be patient and competent enough to follow his directions and to trust that the advice he gave me was correct. I was suspicious but after hanging up I followed his advice.. Curious... And he was correct. He was so correct it cost me nothing and with a phone call I was able to start Video editing again... And to actually solve the problem which was also screwing up my 2nd laptop. The same issue... An over-filled set of temp and app data folders that had been hidden... I managed them and followed his preventative measures and optimization advice and again The computer has memory and hard drive space like new.

Steve at ACS responds promptly and works quickly, and, hes able to do some work by phone and remotely. Hes also willing and able to do housecalls. The price for the work done was reasonable.

Quick, available, knowledgeable and kind. If your machine is giving you trouble or dies ad you need some rescue...the guy to call!

Extremely knowledgeable and dependable. Really great guy.

Steve is always prompt to respond to my problems and is highly competent.