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Ideal Jewelry Joyera Ideal
720 Soquel Ave, Santa Cruz, CA 95062, United States
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Ideal Jewelry Joyera Ideal

Comments
Ro
Review №1

I brought a watch in for a new battery. The jeweler there replaced it immediately and cleaned it up. I couldnt ask for better service. There is a good vibe emanating from inside this shop. Highly recommend.

J
Review №2

Did a good job finding and fitting a new stone in my grandfathers ring. Unfortunately I brought in a watch for servicing which stopped keeping time a short while afterwards. I brought the watch back in, it was fixed and returned to me with scratches on the crystal. So Adolfo agrees to help find a glass crystal to replace the plastic crystal. After weeks of no communication I finally got the watch back with a completely smashed crystal. Adolfo proceeded to blame me for the broken crystal saying my own impatience was the reason I received my watch broken into pieces. The opposite of good customer service, wow Ive rarely ever felt this insulted. I do not like leaving reviews especially negative reviews but I am left with the most bitter of tastes, especially after purchasing a necklace and the afformentioned ring.Adolfo, the customer is always right. Apparently in all your years in business you either never learned or forgot.

Em
Review №3

The gentleman was very kind and knowledgeable of products. I needed a watch repaired and he did it on the spot for $25. He even cleaned it up and made it look like new!

Ka
Review №4

Adolph is a wonderful man . He has helped me design an EAGLE ring for my son, and many other projects to perfection.Hands down, the Best in town!Thanks you everyone at IDEAL JEWELRY.

Br
Review №5

The owners are great, genuine people! They will work with you if you need to put something on layaway.Also, they sell a lot of Mexican products that are very cute, such as party favors for baby showers etc.Ive gotten a few pieces of jewelry here, starting with my quinceañera gold ring.Then, came our wedding bands, and my husbands gold watch.Highly recommended!!

Te
Review №6

The people remember your name and have time for you. The watch and jewelry repairs are fast with quality craftsmanship. I highly recommend this local store.

N
Review №7

Everyone is wonderful. They fixed my jewelry while I waited. Beautiful original pieces, reasonably priced. Even though they were busy with customers, the owner made time for me. Its nice to deal with experts.

Ma
Review №8

Great jewelry and watch repair. They have great prices and really a pleasant experience working with the owner. Appreciate the customer service. Not pushy, very helpful, and a great selection!!!

Ar
Review №9

Really friendly peopleKind of how business used to be where as a customer you feel like youre a friend and part of the familyThey took great care of me

Ji
Review №10

The owner and the employees are fantastic people and very helpful. The best thing is that their prices are very reasonable.

Ju
Review №11

Okay. This has Mexican candy,cool paintings, leather shoes and belts and you can send money to a dear one anywhere and is a local place.

Da
Review №12

Great jewelry repair work!!

to
Review №13

Very friendly staff and they attend me in my language, I mean Spanish

Information
23 Photos
13 Comments
4.5 Rating
  • Address:720 Soquel Ave, Santa Cruz, CA 95062, United States
  • Site:http://idealjewelrysc.com/
  • Phone:+1 831-457-9245
Categories
  • Jewelry repair service
  • Jeweler
  • Jewelry appraiser
  • Jewelry designer
  • Jewelry engraver
  • Jewelry store
  • Perfume store
  • Watch repair service
  • Watch store
Working hours
  • Monday:11am–7:30pm
  • Tuesday:11am–7:30pm
  • Wednesday:11am–7:30pm
  • Thursday:11am–7:30pm
  • Friday:11am–7:30pm
  • Saturday:Closed
  • Sunday:11am–7:30pm
Service options
  • In-store shopping:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
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