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Bobbys Pit Stop
1655 Commercial Way, Santa Cruz, CA 95065, United States
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Bobbys Pit Stop

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Jo
Review №1

Bobby’s is far and above the best place to get work done on your vehicle. Whether a small service or a big job. I would trust them. They took care of my 05 Toyota Sequoia perfectly

To
Review №2

This a one stop shop .Scott and crew are great and very helpful 👍

Ju
Review №3

Great shop. Got my small truck running great in one day!

D.
Review №4

These guys are so efficient. Make an appointment and youll be in and out for a smog check in no time.

Ro
Review №5

Bobbys pit stop is the best. The guys there are top rated professionals. The best.

va
Review №6

Bobbies Pit stop was great! Staff is friendly & low key..they run an efficient operation.. I took my 31 year old Volvo in for a smog checkI Definitely recommend Bobbies Pit Stop

Da
Review №7

Bobby says always been a place where I can get honest and thorough service I feel that he cares personally about his work.D.C. of Santa Cruz

La
Review №8

Made an appointment to have some front suspension work done. They were helpful on the phone and clear about prices. I dropped my car off in the morning. It was fixed on schedule and I was able to pick up next day. Everything couldnt have been handled more professionally. I will definitely be back for any work I need done in future.

Yv
Review №9

Always great service prices are excellent.

Ni
Review №10

Good customer service and quick turnaround. Dispatch problem when scheduler did not pass on that I would wait for car. Service was not completed when expected, but dispatcher comped the smog check due to miscommunication. Ill go back again.

Me
Review №11

I was reccomended to Bobbys Pit Stop because my 1995 Jeep Grand Cherokee kept intermittently dying. Ive had this issue for the past several months and was never able to pin point the issue. I brought it into Bobbys Pit Stop to try to get some answers. They kept it for 2 weeks until it finally died and they were able to pin point it to the ECU (computer). They ordered the part and installed it and I had my car back 2 days later! I am forever grateful for Bobbys Pit Stop!!!

Al
Review №12

Friendly and knowledgeable folks. Clean waiting room with mask-wearing staff.

J
Review №13

Highly recommend Bobby, Jerry and the whole shop. They get the job done with reasonable prices to get you and your vehicle back on the road. Very knowledgeable and their customer service is outstanding. Also a pass or don’t pay smog shop, what could be better?

Ke
Review №14

This place is a rip off. Great for getting your smog but then they hit you with this part needs replaced and your bill goes up. Smog yes but keep your eye on them. Especially Bubba!

Su
Review №15

Like to bring van there. Very good customer relations. Will always go back very fair pricing.

Ca
Review №16

Bobbys Pit Stop has never done me wrong. Their work is impeckable and they present an honest repair assessment . I appreciate their hard working staff !

Li
Review №17

Only place I get my oil change is at Bobbys Pit Shop everytime my reminder goes off. Theyre super easy to work with and respectful. Ive had my 2002 Chevy truck for 16 years and counting thanks to their services.

Ik
Review №18

Great service, honest mechanic! Bobby is great!

An
Review №19

Amazing service! Incredibly friendly and trustworthy! I have been coming here for years! A++++++

Jo
Review №20

Love these guys very resonable and reliable 😌

Ch
Review №21

I recently scheduled an oil change/battery issues and replacement/remote start/smog test at Bobbys Pit stop. All was going well until we received a phone call that the battery change would cost $195 (seemed a bit high) with supposedly a dead cell. I called around to several other places and was quoted $100-125 with no service fee charged. I called in and requested not to do the battery change and mentioned much cheaper quotes elsewhere, guy on the phone talked to another and stated that it was due to a 30 minute service charge (30 minutes to replace a battery??). When my wife went to pick up the car everyone was friendly, then when she went to turn the car on it wouldnt start. The dealership had turned the light to the on position (we always have it on Auto, no exceptions) and left it there, Ill let you draw your own conclusion as to whether or not it was intentional. She acted nice, got a jump and left to Oil Can Henrys down the road.There she was quickly and politely advised that her battery was testing fine at 80% Life approx, they did a quick check and realized that the battery was low on water thus causing issues (apparently Bobbys doesnt check for this or prefers not to mention). The quickly filled it up and suggested waiting a couple days and said they didnt want to charge for work that wasnt necessary (ie replacing a perfectly good battery). My wife happily tipped $20 for the good service with multiple polite/profession service people at Oil Can Henrys and went on her way.An hour later, battery works great, remote start running well and it was at no cost from a professional establishment. Bobbys Pit stop overcharged, didnt do a thorough review of the battery and on top of all that I just realized today they didnt even provide or likely complete the smog test on our vehicle although they did charge for it. Avoid this location at all costs and go to a reputable store right down the road.

re
Review №22

Quick, friendly, efficient. I really like that me being a woman, they dont try to take advantage. Love them.

El
Review №23

Knowledgeable staff and great work. Reasonable pricesEdit:Approximately 1 year later, I started experiencing some issues with my rear brakes that had been done here. Bobby stands by his work and was quick to take a drive with me so I could show him the sounds I was complaining about.Work was done the next day and at no charge. I would recommend Bobbys pit stop to anyone looking for a solid mechanic who takes care of their customers.

Th
Review №24

Love

La
Review №25

I have been taking vehicles to be repaired at Bobbys pit stop for many years. He is honest, does good work, and is reasonable. Plus hes a real personable guy and he and his staff are a pleasure to be around. Very down-to-earth and friendly.

fe
Review №26

The Best, in the Bay Area, Ive found.Affordable Reliable Efficient.

Ki
Review №27

Bobbys is the best. Ive gone to Bobby for over 20 years. Always Honest and Great at what they do. I never go anywhere else.

Ca
Review №28

Friendly, accommodating, and great work. I’m newer to the area, so finding a reliable shop to take my cars is super important. Thanks again!

Pe
Review №29

Great fair people and business

Ti
Review №30

I love Bobbys. Super friendly, honest and reliable. Only $49 for a smog check. Great communication and a great go-to place for repairs. Cant go wrong with Bobbys!!

Re
Review №31

Great service here, everyone is knowledgeable, courteous, and will work with you to provide assistance as quickly as possible.

Of
Review №32

Bobbies Pit Stop has taken care of my aging fleet of 4x4Ford Trucks and vans and personal cars for about the last 15 years. Bobbie and his team of Master Mechanics can fix anything worth fixing. If it is not worth fixing, Bobbie will give you a fare assessment and help you come up with the rite options. I trust Bobbie implicitly, and highly recommend them to everybody that wants quality work done on their vehicles.Ed GuzmanCeo Club Ed Surf School and CampsSanta Cruz CA

Su
Review №33

The customer care I receive from the friendly staff at Bobbys Pit Stop has always been top-notch. Their diagnosis of issues with my older Volvo has always been accurate and I have never had to come back for a redo. Honest and trustworthy service, what more can I ask for!Please thank the mechanics that worked on my Volvo & found the axle problem that I was not aware of. I can only imagine the horror I would have been in if it was undiagnosed. Thank you!

JG
Review №34

Scott and Co. were friendly, professional, and honest in my experience with them. All the information they gave me about what my car needed was accurate and not padded with unnecessary recommendations. I will return and recommend them. Thanks fellas.

Ja
Review №35

Great service as always.

Mo
Review №36

Ok so my daughter took her car in to be fixed. It was running really rough and she had no idea what the problem was. So, they put it on their state of the art diagnostic machine and BAM! They diagnosed the problem and as it turns out it was only about a $3.50 repair. (plus the diagnostic). BUT WAIT, theres more. As she was leaving she broke her key off IN THE IGNITION. Those guys took care of her, got the key out of the ignition, no charge. Thanks guys for taking such good care of my daughter. Now I dont have to worry quite so much. Theres a RELIABLE (believe me thats a rare thing) mechanic near by her that she can take her car to WITHOUT paying the dealer high prices. I will breathe a little easier knowing that her car can get repaired by a reputable place even though I live far away.

Sc
Review №37

AWESOME place to have your car worked on...

Ta
Review №38

Bobbys excellent fast service saved me! They fixed my cars main problem, plus fixed an extra annoying issue, all super fast and for 100$ less than we expected! You guys all rock!

Da
Review №39

Great shop. Very knowledgeable and reliable.

Ja
Review №40

Gone twice to get my smog checked each time, very fast and very friendly. Will definitely return again!

Pa
Review №41

My daughter is a student at UC Santa Cruz, and 400 miles from home. I felt helpless as she was experiencing intermittent loss of power followed by hard starts. I looked up a mechanic shop on-line, read some reviews and hoped for the best as she made an appointment at Bobbys Pit Stop. She took her 2006 Hyundai in for repair. She was treated with respect and courtesy and was listened to as she explained the symptoms. They were honest as they explained how a problem can be difficult to diagnose when it can not be witnessed first hand. The nailed it their first try as it turned out to be a sensor of some sort. She drove away for a fair price, but we still had to wait and see if the problem would return. It has not. Thanks guys for the nice treatment, the quick repair and mostly for a parents piece of mind!

Ph
Review №42

Great automotive shop with top notch technicians and honest service.

Re
Review №43

I bring all 3 of my cars to Bobbys Pit Stop for service. They are always accommodating, friendly and professional. I have never been disappointed with their work. In this day and age, its difficult to find a business with the amount of integrity that Bobbys Pit Stop has.

Fe
Review №44

Great Value, Service, Manners.And I drive from Burlingame!Usually. BF or Lunch at near Silver Spur.

Sa
Review №45

Does not wear masks when speaking to customers or inside the shop.

Ch
Review №46

Excellent work, great customer service. Honest folks.

Ja
Review №47

Bobbys is the best Auto Shop.They are so frendly Findlay

Ra
Review №48

As always top notch service.

Sh
Review №49

Reliable, dependable, honest..love these guys!

Bo
Review №50

Honest.

Da
Review №51

Great, honest mechanic!

Jo
Review №52

Always the best service

st
Review №53

Very friendly and nolagable

Da
Review №54

Pumkrock stop

Information
2 Photos
54 Comments
4.7 Rating
  • Address:1655 Commercial Way, Santa Cruz, CA 95065, United States
  • Site:http://bobbyspitstop.com/
  • Phone:+1 831-331-4697
Categories
  • Auto repair shop
  • Auto electrical service
  • Mechanic
  • Muffler shop
  • Smog inspection station
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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