Over the past few months, we’ve had the continual pleasure of working with Joanne through the refinance of our townhouse and purchase of our new home. And let me tell you, we couldn’t be happier with her and how both transactions were successfully managed and completed.From the very beginning of the process, Joanne was integral in answering all of our questions with graciousness and professionalism, and provided excellent advice based on her many years of experience. During our new home search, she found properties that not only covered everything we wanted, but completely exceeded our expectations and she was very careful to only present us with opportunities that met most, if not all of our criteria. Joanne’s above and beyond work ethic, helped us find the perfect single family home for my growing family of four in the coveted area of Santa Clarita, within excellent school districts. Ultimately, the home we purchased was far nicer than what we thought we would be able to find and afford in this competitive market, and we owe it all to Joanne’s outstanding research and negotiation skills, great attitude and knowledge of the current market.The home buying experience can be one of the most stressful and overwhelming processes in one’s life, but it wasn’t that way for us. Joanne made it very easy and took care of all of the complex stuff so we could enjoy the process of buying our first home together. She always made us feel very comfortable and provided us with a great deal of information, including accurate price comparisons to make the best decisions. She expertly guided us through the escrow process (with a somewhat difficult seller) and always offered great recommendations for every requirement one would need when purchasing a home. We would absolutely highly recommend Joanne for anyone looking to buy or sell their home. She absolutely knows her stuff!