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Gerber Collision & Glass
21150 Centre Pointe Pkwy, Santa Clarita, CA 91350, United States
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Gerber Collision & Glass

Comments
Ki
Review №1

Excellent communication! Very professional and detailed. Will use again.

do
Review №2

Did good work and was ready in a couple weeks. No paint was required just fix and replace parts

Th
Review №3

They gave me daily updates and got my car fixed before the estimated time

Gr
Review №4

Five stars on customer service and their friendliness but just dropped my car off so well have to update when everything is finalized.

St
Review №5

They didn’t listen to what I would like done. Did it there way charged me for their way of doing it . Then did what I said form the start. Double bill me for a small fix. Keep Vehicle long then what they said. Not a Locksmith shop.

Jo
Review №6

I took my car into the repaired after an auto accident. The gentleman who handled my case was named Mike, he was professional, very knowledgeable and was a pleasure to do business with.I I took my car in on a Monday, and at 2:30 on Tuesday, my car was ready. I was very pleased with the quick return time of my vehicle.I would highly recommend Gerber Collision & Glass.

Ja
Review №7

The estimate was done the same day I called. After the part came in,the repair though minor was done on the same day.Staff was pleasant- no surprises

Ma
Review №8

The workmanship of this company is very very great and good you get a good response to get good details you get everything is great about the company baby card comes up beautiful the workmanship the time everything perfect I recommend this company to everybody because theyre that good okay you have five shops in the valley and theyre doing a great job Ive been to two of them I enjoyed their workmanship and their personalities are wonderful thank you for sending me back to my company that I love to work with

Ho
Review №9

Fast, friendly and quality service and repair. They had me done in 7 days.

Al
Review №10

They did a hell of a job on my truck. Looks better then new. I highly recommend. I am very pleased.

Ta
Review №11

We were very happy with the quality of service. The car looks and runs great and the work was completed in a timely manner. Customer service was also fabulous! Would definitely go here again, but I hope I never have to! Haha!

Mr
Review №12

OUTSTANDING SERVICE !!!! this place has been my go to since they opened many years ago and they have only got better with time my recent damage to my Jeep would never have been taken care of if it were not for Cheryls persistence to resolve Allstates neglance against its lifetime customers she kept at it along with keeping me the actual customer in the loop for the entire repair and release of the vehicle which I will add was perfectly repaired to my standard Cheryl did all of the leg work for me and I could not be more appreciative I can only hope she will be there for my next collision repair adventure

sa
Review №13

I had a dent in my tailgate repaired 2018 Dodge Ram. I was helped by Danny. Truck looks great..on time...and service was excellent..

Jo
Review №14

Best place for repairs in the Santa Clarita Valley. If you get into an accident or simply need to repair body damage please use Centre Pointe. Honest, fair, and hardworking. My car came back looking better than ever. I could even tell where the original damage took place.They work well with insurance companies.

Ca
Review №15

Great shop. Took time but well done repairs and they haggled with the insurance company to get every repair needed. Would definitely recommend them.

Ed
Review №16

Awesome work and more knowledgeable than my own insurance adjuster

Mi
Review №17

I had a terrible experience here. Very irresponsible people with bad attitudes. Especially the manager. I don’t know if he is there the one that I spoke with. My experience was that they LOST my keys. My keys are the kind that is push start and cost 200 to replace. The manager did not take responsibility and blamed me that I never gave them the key. He refused to take responsibility and kept accusing me that I never gave it to them. It turns out that one of the drivers took the key with him on vacation. He called me and was no apologetic and acted like I should be so happy that they even found them . Awful place and the receptionist are very weird . The work thy did was soso. This place should get new staff with better costumer service. Never going back. Very stressful I was treated like I was a stupid person.

Sh
Review №18

Amazing body shop! Taking my car here for all body shop repairs from now on. Excellent, timely repair work and great customer service. Tina was remarkable.

Ro
Review №19

Just bought out Centre Point Collision. Expanding into California

Ha
Review №20

Will never go here again. Save yourself the time and effort. I am now dealing with repainting half of my car properly because they did a terrible job. Multiple shades across 4 panels, I had to take my car in multiple times for a repair that only needed 1 trip. The guy who helped me is no longer there. This is a step in the right direction, but I am infuriated that their work was characterized as poorly as the adjuster. We have dealt with him twice now and it was a fiasco both times. The owner is a great guy and super charismatic which probably helps this case, but at the same time, make sure your staff is as competent as you are. Thankfully Pride is fixing all of the bunk repairs now. Be weary of taking your vehicle here.

Da
Review №21

Great body shop. They do great work. Not cheap though

Ri
Review №22

My son is driving a Prius and had frame bending collision with a curb in Burbank. Had the car towed to Centre Pointe. Mike the manager did a great job of putting this car back on the road in new condition. Only issue we had was the Enterprise was closed an my son rented a car from a business across the street that overcharged us an we were left with a hefty rental bill beyond what Allstate would cover.I would recommend this group highly for professional and careful work.

Ca
Review №23

Used there service at the end of July until the first week of August 2015 to have my 2007 Toyota Camry front repaired. The turn around time to repair was as promised customer service i received was excellent i would highly recommend them as a referral.(hey renee dont forget my fog light cover)

Pa
Review №24

Centre Pointe did amazing work on my daughters car. There was nearly $10,000 damage on a car not worth much more than that. You couldnt even tell there had been an accident in appearance or handling. Even more impressive was that I had an issue with the headlamps--only the bright lights would work, but I didnt notice that issue until five weeks after they had completed the work. I called and they told me to come in any time. The next morning I stopped in and they immediately had a mechanic stop what he was working on, come outside to look at the car and solve my problem in just a few minutes. High integrity business. Hopefully Ill never have to go back, but if I do I know they will take care of me!

Ji
Review №25

Great job they care about their work

Du
Review №26

Argued with me about the color of my vehicle. Saying it was plain white not white platinum. If it sparkles in the sun its not plain white. Told me they would give me a quote by the end of the day, never got it. My dads vehicle was worked on at this shop and the paint is coming off and that was only about 3 months ago. This shop is over priced for the service and quality of work provided.

Sa
Review №27

They told me my truck would be done the 30th and when i called on the 31st it still wasnt ready. No one bothered to call me to tell me that it would take longer than expected. Poor customer service!! Then when they called me to tell me it was ready they didnt mention i was going to have to pay my deductible to them before my truck was released. They really need to get better customer service skills. I will not be returning.

Je
Review №28

I had an aftermarket headlight issue with my dodge challenger and I decided to have VBS take a look for a diagnosis. Floyd was very helpful and friendly and offered his advice on how to address the problem, which happened to be the most affordable solution. He also showed me how the problem was happening and what to look out for.

St
Review №29

Very friendly staff. Professional. completed the work early and performed a great job.

Ed
Review №30

Avoid this place by all means necessary, the workmanship is horrible. From a distance the work looks okay, but when you get close you realize the horrible job they do. I had to take my car back 3 times to fix things they left half@ss done. I finally gave up and now I have to live with my car having rattles and and parts not aligned because I would get attitude from the shop every time Id take the car in..

Ra
Review №31

Great shop, fixed my truck and it looks great

ya
Review №32

This body shop was referral by the AAA because of terrible experience at the Valencia Body Shop. You can look up my review for Valencia Body Shop. Horrible place!!!First of all, Robbie Grisaffi should get a employee of the month and get a raise and paid vacation.Period!!!!Roof rail was scratched with screw driver from attempted service and rear hatch inside cover was missing.... 2inch ×3inch plastic cover. From Valencia Body Shop, which they deny of ever touching the roof rail and missing plastic cover.Roof rail was finished earlier last month and plastic cover was installed yesterday 2-27-2018.Saturn Vue is no longer in production so it hard to find parts for it, but Robbie came thru with it, and my father couldnt be any happier.My first impression was that this body shop was gonna be like any other body shop. Which is rude, no quality control, lying to cover up...,but no, Robbie was true with his words and made my father very happy.I dont understand how Valencia Body Shop and Pattersons Collison Center has so high of reviews...I had to take my rear ended Jetta to Pattersons 6 time and I didnt want to deal with them anymore.last time I talked with the owner, (2011)and he was comparing rear quarter panel that he could not install right to the 4s box.... 4s box(electrical box that is installed flush to the wall for the outlet) not every box is made to the perfection.... so the quarter panel is not made same...Couple of dollar parts to the hundreds of dollar... blame the part not us rude and not professional at costumer relation.

Na
Review №33

Fixed up my car nice!

Ro
Review №34

Best state farm approved body shop. See Tom.

Ro
Review №35

Do not use this shop! We were referred to them by AAA after our car was rear ended. There was some paint peeling off near the damage from the accident. We told them that we would like to pay separately to have that repaired at the same time.I was given an estimate of about $500. When I was called back with an official estimate it was $1,200, which really didnt make sense based on the additional area needing repair. When I asked why the price was so different and why the price was so high, Armen told me you are lucky that we are even touching that part of your car. When I said, If you had told me that when I dropped the car off, I would not have left it. He then said, well you can just come and pick it up, which I did.The ladies in the office were wonderfully friendly and competent but it felt like I was being taken advantage of by Armen, and when I questioned it, he got irritated quickly. In all, it cost 2 hours of phone calls and a 3 day delay in getting the car back on the road.Im so glad we left the shop when we did. I think it could have been much worse. I cant imagine trying to get a real problem worked out with these guys.I took it to another body shop (perfect service, no problems, additional area getting repaired for $700). By the way, look for the body shop in Newhall on Railroad with 5 stars and many reviews, thats the one to go to!

al
Review №36

I recently had my 2013 Hyundai Velsoster fixed here. The amount of stress the body shop took me through was incredible. Because of the unprofessionalism and inability to properly communicate with the insurance company my car was held up. 21 days in total. Just to find out they did sub par work and cut corners. The only reason I found out was less then a month later someone hit me again in the same area. Armens response was to deflect that shottie work as someone elses doing. Yet I was never made aware or photos never taken to prove such an accusation. I dont write reviews as Im a retail manager and understand clearly better then most what it takes. I behaved well within normal limits as a customer to insure I didnt get bad service. You have been warned! Armen the manager is completely incompetent in handling costomers. I hope the company sees this and prevents Armen from further ruining their reputation.

Ra
Review №37

Great service and great job done!

Ti
Review №38

Great Shop . Very caring

Ma
Review №39

Great place, Valerie was super helpful!

Le
Review №40

They do an amazing job

By
Review №41

Beautiful place

Ly
Review №42

Friendly, helpful, quick

YO
Review №43

Friendly staff

j
Review №44

Adjuster with an ATTITUDE

Cy
Review №45

Great service

Su
Review №46

They want to see your stupid face. .. They are exploited .. Better make your quote in nora part and send the account

Information
16 Photos
46 Comments
3.8 Rating
  • Address:21150 Centre Pointe Pkwy, Santa Clarita, CA 91350, United States
  • Site:https://gerbercollision.com/locations/santa-clarita-ca?utm_source=SEO_Local&utm_medium=SEO_Local_Snack_Pack&utm_campaign=SEO_CA&utm_content=SEO_SantaClarita1&utm_term=19020
  • Phone:+1 661-253-5059
Categories
  • Auto body shop
  • Auto bodywork mechanic
  • Auto glass shop
  • Auto painting
  • Auto repair shop
Working hours
  • Monday:7:30am–5:30pm
  • Tuesday:7:30am–5:30pm
  • Wednesday:7:30am–5:30pm
  • Thursday:7:30am–5:30pm
  • Friday:8am–12pm
  • Saturday:Closed
  • Sunday:7:30am–5:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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