This was the default internet in the condo I got and I thought it was going to be a terrible internet given we only pay $25 but to my surprise it works great and we get fast speeds.I have a lot of devices loaded on there and its still great. Me and my roommate are both regularly only the computer working and rarely see lag

No installation fee. Fairly consistent speeds with minimal internet drops.No unexpected change in pricing randomly. Great customer service for setting up and canceling.

Had Paxio for three years (2018-2021) and internet speed was incredible! And at a very reasonable price. Would highly recommend!

No other service provider even comes close. Thank you Paxio for speedy and reliable service.

PAXIO is the best broadband service I used. The connection is great with reasonable price. The help desk is responsive for any question. Technician is professional.

Paxio is the only internet provider Ive used that has never raised their prices. They actually increased speeds across the board a few years ago for no extra charge. Service has always been reliable and they give plenty of notice for planned network outages.

Fast, reliable and inexpensive. Everything you want from network service provider.

Have been using paxio after I moved to California about two years ago. It’s way better than the experiences I had with xfinity and verizon. They don’t try to sell you all kinds of bundles services. No hassles and no games. Just internet. It’s very fast and the price is appealing. I had a few outages at the beginning but could get help instantly (no long wait on the phone and pressing different buttons to get to a agent) and got internet back right away. Haven’t had problems with them for a long time during covid (I work from home everyday). Highly recommended!

Paxio is very competitive in their rates and with fiber optic cabling you can have lightning fast service. Unexpected downtimes are very infrequent and Paxio responds to such incidents quickly. Needed updates are done during the early AM hours when most people are off line and notices are sent out in advanced of these needed downtimes.

Cheaper price compared to other options in my area, most importantly do not need to deal with the crazy price jack up after the promotion rate!

Great value, great customer support, gigabyte speeds and no downtimes for ~ 2 years now

Paxio is the anti-Comcast and the anti-AT&T!Their support is local, well trained, and responsive should you need them.No port blocking.RELIABLE!Paxio is a great ISP!Im just a happy customer.

Great ISP, much better than the comcast trash I had before. Using them for over 7 years now. Stable connection, very high speed, responsive and professional support. Only 3 or 4 outages in all this time. Please keep it going

Pricey but no hidden charges. Never down. You get what you pay for. I transferred my service to my new condo. Victor was on time and quickly set it up.

Great customer service, and quality affordable product service. Very responsive and accessible tech staff. Easy to work with service.

Good service/good people/fair value. Keep it up!

The technician who installed our system was very thorough and friendly. Since we didn’t have a router he went through the steps for me once I got one. The transition from my previous provider went very smoothly

Service was turned on within 24 hours I made the initial request! Amazing responsiveness from Chris. I selected the 100Mbps plan and so far, good speed for streaming and web browsing.

PAXIO — would you recommend our business to a friend?You are not fully available in San Jose California if I recommend you to my friends they will yell at me for refer something that does not exist.Until you are fully prepared for your customers and the future I would not recommend PAXIO to anyone not even myself.

Excellent service provider. Lightening fast speeds ate very good price. On the few occasions that i have needed service, it has also been very fast, and accurate. HIGHLY recommended!

Good speeds. I am able to work seamlessly from home. Their customer service, on the few times I have had to contact them, is very responsive.

Their staff was super helpful in getting us set up with internet. They can help anyone without prior knowledge. The connection is super fast too.

Stable network w/o data cap (bye Xfinity!)

Very fast internet. Better then the old AT&T I had. My only gripe is their billing system is complicated and confusing to use.

Super fast speeds and great pricing. Appreciate neutrality.

Good quality of internet service. Excellent customer service, kind of personalized. I would liked it more if prices are little more competitive.

Great customer service, fantastic speed. Everything all the other internet providers arent.

They had a network switch fail in their system, yet they got things back up and running within hours. They communicated with me as to the status of the fix. I was pleased.

Great service end-to-end. Had a dedicated fiber line installed. The team had to work through some tricky installation issues but were creative and communicative the whole way through. Switched over from Comcast Business and am happy with the speed and reliability of the service.

Support upon installation and follow up to assure all is working well has been very important, and superb. Installation techs were very informative and key to the success of this transition.

Great experience, very consistent gigabit speeds. Pleasant first interaction with acct exec Ken Forbord who worked with me on a fast timeline for the site visit, fiber drop, and install. Techs were on time, professional, and the installed box and wiring is cleanly done. Internet speeds are fast.

Was a customer for 9 years. My Connection was typically stable and the few times I needed support they were very responsive. would sign up for their service again in a heartbeat

SO HAPPY to leave Xfinity for Paxio!!!! We had the easiest and fastest set up EVER! Amazing customer service (with real follow through), prompt techs for installs, reasonable pricing and good speeds!

Consistently good quality internet service. Minimal down time. Great customer service!

Great local company, fast and responsive customer service, very friendly, i have rarely had any issues with the service.

Great service at a great price. Very reliable.

Great fiber optic based service. Friendly service and fast internet. Had a recent outage hence 4 stars instead of 5, but would definitely recommend.

Positive experience from beginning to end. Everyone was capable, and the work was completed quickly and well.

When we moved into our building in 2015 I was not sure how a point to point connection would work. Paxio has performed better than my expectations and their service is outstanding. I highly recommend this company.

I have been with Paxio for a few years now since switched from my previous internet carrier. Technicians who installed my service were very courteous and professional. Internet has been fast and reliable. Highly recommended.

Individual attention and prompt response and great service.

Great service at low price..

Fiber is fast and reliable, if its available in your area.

Unfortunately, they do not currently service the area Im moving to, but I greatly appreciate the quick reply and honesty.

Easy to sign up, no contracts and no hidden fees. So far PAXIO has been incredible, as well as significantly faster than Comcast. Never looking back.

So far I have had a great experience. The price point of their services (when available) is great as well. My experience with the service technician in identifying a wiring issue was very positive with a quick response, on time arrival, and efficient and thorough work. Thanks folks!

Paxio has always been very responsive to our needs. From the first call to the most recent, the Paxio team has been most helpful. There is always a quick response to any question. We would highly recommend Paxio.

Quality internet service and very good customer service. Reasonable prices too.

A customer for 4 years until I have to move. Great customer oriented service. Super fast upload speed.Very much recommended if you can get it!

A quality service provider with exceptional customer service. Their stated throughout exceeded or constantly met the stated rate. We felt blessed to have a fibre based infrastructure directly available to our property. Highly recommend.

The internet service is superb and on top of that amazing customer care!

Very fast and professional ISP, if you are in the area and you need fiber internet you definitely want to try Paxio.

Excellent services and great value. I’ve used them for 12 years.

I cannot believe the good fortune I had in finding Paxio and then to have them servicing my home address.Their installers are top notch, friendly, professional, and thorough.The service is rock solid with none of the garbage that has come to be normal from monopolistic providers like Comcast and At&t. No caps, no equipment leasing, no required phone or tv service. Just solid symmetric internet through dedicated fiber.I never want to move to any place that doesnt have this service!

Excellent service, high speed and reliability, great customer service, reasonable rate.

Just had them install fiber internet connection and the whole process went smoothly. Their team is friendly, responsive, and easy to work with.

Awesome team, in my experience they truly care about customers.

Had a trouble-free installation and now getting about 1Tbps down and about 500-600Gbps up. Way more than I need and a bit cheaper than the 100Mbps Comcast service I had before. Two service visits, one to figure out how hard it would be and one to install. Both went smoothly.

The Service and Responsiveness are terrific.

Im very happy with Paxio. The service is as advertised or better and a bargain compared to competitors like Comcast and ATT. I have experienced very very limited down time with their service and when it happens, theyre pro-active about telling customers and usually resolved in 1 evening at worst. Their customer service response is very fast and knowledgeable as well.

Paxio has been extremely responsive with excellent up-time, proactive service and account rep communications. We are very pleased with the service and support.

Never heard of this provider until I moved to my current place a couple of years ago. The Internet is always super fast and reliable. And it is so much cheaper compare to other providers, my payment has been the same over the years, where as all the other providers I used before always had introductory price for new customers that increased after 6 months or so.

So excited to work with Paxio getting up and running in my new space! They were easy to work with and offered all the help they could! Still learning this 1GB speed though! Amazing and would be afraid of ever jumping of the lightning web train!!

Setup was fast; fiber install completed several days before PAXIO techs scheduled arrival, and the whole process took maybe 30 minutes to test connections, install modem, and they even walked me though configuration of the new router I picked up just for the new line. A+

Awesome. Got us up and running in a pinch!

The Best Internet Service Provider I have ever come across.No clutter.No hidden deals.No Bundle Bullshit.Just pure internet.does what it says on the box.Thank you guys.youre the best :-)

After four years of PAXIOs fiber optic service, I couldnt be more pleased with its speed--blindingly fast, as promised--and dependability, with an average of one noticeable but generally brief outage per year.The real surprise though, has been customer support, tech support, and the installation experience--all of them way above my expectations. Theyre good listeners and problem solvers, better than any Ive had before.PAXIO is the upbeat sequel to The Cable Guy. Lets hope they stay this good as they become more established.

They are the best...in my opinion...and I refer them to all the new owners who move into the building when I am asked or on the community web site.

Extremely fast and helpful customer service - questions responded to and solved quickly. Turning on the service was as simple as picking a date - no need to wait for someone to show up in a 4 hr window. Id take PAXIO over Comcast any day!

Fair, honest, superb service. They take ownership of their mistakes and truly strive to uphold their core beliefs

Had my 1G fiber installed on 10/1/2019. So far so good and looking forward to the great service!

Good service but several hidden fees not included in the advertised price.

Used Paxio for 2 years and have never ever had a problem. Speed is super fast and service is reliable. People are always really nice when you email or call. Id recommend to anybody!

Excellent and fast service. Internet connection is robust.

Very nice service and friendly staff!

After years of being ripped off by Comcast and with AT&T unable to provide sufficient bandwidth I was saved by Paxio and their efficient and friendly service. If you can use Paxio do it and you will be very satisfied.Vince Schodolski

Great service, never one issue in three years

World-class ISP. Always happy when theyre available where I live. Really prompt customer support, good pricing, fast.

Interacting with the CEO has been nothing short of professional and as advertised. The product is unparalleled. I hope Paxio installs fiber all over the Bay Area so many businesses and residences can experience their great service and fairly priced cost sharing program.

This local ISP is what you have always wished every other Internet provider would be. They offer fast, symmetric fiber connections with low prices, no crazy fees, and plenty of high quality customer service. They rarely have downtime and when they do, they communicate with you to let you know what happened and how they are working to fix it. If I hadnt moved away from their service area I would have been a customer for life. Best 9 years of internet service Ive ever had.

Paxio has consistently provided a high data rate for both upload and dnload; however, during my 2-yrs of service, I have experienced multiple short duration outage, especially around 1AM in morning.

Paxio has been a great ISP for our family for over 15 years. Were going to miss them when we move (no Paxio at our new place).

The best ISP I have had... It isnt even close

Great prices at excellent consistent speeds with excellent customer service. If this was available everywhere I would recommend all my friends to switch to Patio!

I can highly recommend Paxios service, and their tiered plans can fit just about anyones needs. Their folks at the help desk have been very helpful the few times Ive called them in the past 11 years, and my service monthly fee hasnt gone up much over that time.

Excellent service. Im a return customer and I previously had COMCAST. No need for a cable modem is a big plus for Paxio and the download/upload speed you get for your $s cant be beat!

Fast connection and excellent customer service!

I have been waiting for a while for Paxio to return my interest form. Id love to see if I can get coverage for my apartment, but they are not responding to my web interest form submission or calls. Paxio seems to get great reviews, so Im not sure what the problem is- but if customer service is this lacking on the front end, Im not sure after sales is great either.

I’m thankful that my building includes internet service with our apartment rental. Unfortunately the internet service with Paxio is often down or out. It seems that they provide high-quality speed and service, yet my experience has left both to be desired. It seems like internet access is a public utility - like water or power - and the customer service I have received when calling to report outages is somewhat unaware or insensitive to that idea. I would like to see Paxio improve their sensitivity to their customer when dealing with these issues. You can’t apologize too many times when dealing with these kinds of situations IMO but I often get the impression I am imposing on their otherwise busy day by pressing on the need for reliable internet service.

Service works very well. Two outages caused by the Juniper router, not Paxio. They replaced it within a day.

They dont know what theyre doing. Ive had outages all the time, inconsistent speeds.

Excellent experience so far: efficient and free installation, a technician very mindful of the property, low monthly fee, no hidden charges.

Great reliable fast connection. Im on the 100Mbps plan and Paxio delivers upload and download speed within 10% tolerance of the advertised speed. Couldnt be happier

Excellent fiber to the home service, balanced up and down load speeds great value for money.

Good performance at a very reasonable price. Out just a few times over 5 years. Wish I can still get them where I moved to.

Extremely high quality provider. Was better than Webpass by far.

Service in our building (Lampwork Lofts, 1614 Campbell) went out more often than I would like, but it wasnt even as close to typucal Comcast outage levels. Sometimes hard to get folks on the phone, but Chris is a damn miracle worker and sound very medals, bonuses, a monument in his honor, etc. I would still use them, but they just dont have a big enough footprint. 4 stars for now. Get a better call center (or offer chat, even better for those of us who hate phones) and cover all of Oakland. Thanks for the service, guys.

PAXIO makes it easy to change my service with zero problems and it happens almost immediately. They have excellent, rock solid service and I would recommend them to anyone.

Awesome. Free installation, super professional/friendly installer, and mind-blowing speeds (10X Comcasts Blast package speed for download)

Blazing fast if not faster than light speed. Rarely any issues. Love it.