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Phone Hut
2261 The Alameda, Santa Clara, CA 95050, United States
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Phone Hut

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Ma
Review №1

Excellent service! Got my Note 20 Ultra looking like new in no time. Thank you.

As
Review №2

Zac is amazing. He deserves every positive review he gets, hes that good. Went above and beyond to help me with questions, even though hes a busy guy, he took time to make sure my questions were answered, and saved me money on top of it!

Pa
Review №3

My wife got her phone fixed here. This guy is super professional and the fix was good. Highly recommend him

Sh
Review №4

I got my iPad screen replaced here. The price is really competitive and the service is great. Zac is very responsive and honest with every step of the fix. Highly recommend this place to get your phones/tablets fixed.

Ro
Review №5

Very quick screen replacement for a cracked phone screen. Much better than other places where you have to make an appointment and come back much later. Over here my iPhone was fixed in around half an hour!

K.
Review №6

Its not all in the business name. Zac did do a quick fix, but he also did a reasonably-priced fix, had immediate service availability, returned my call within a couple of minutes, was kind and professional, gave good advice, and offered a warranty for his work. Had my iphone screen repaired in under 30 minutes! (I super-heated it in a water-proof box for canoeing and it had huge black spots and streaking). I hope I dont damage my phone again, but if I do, Ill visit Zac. THANK YOU!

Ke
Review №7

I first brought my iPhone in for repair of a cracked screen. Zac fixed it quickly at the end of the day. He was so professional and easy to work with, that I brought my iPad in for a screen repair and my laptop in for a battery replacement as well. Each time, Zac was courteous and timely with the technical work. The rates he charged were affordable, and Zac was great in communicating what was needed and when I can expect to pick up my devices. Zac makes this business feel local and neighborly, while their repair work is global in reach. This shop is now my first stop for device repairs. Thanks Zac! Great work!

Ro
Review №8

My iPhone screen was broken and I had already fixed it at two other places but the screen still wouldn’t work so I thought I would give this place a try. Zac was the one who fixed my phone. He was very quick and he told me to come back if the screen didn’t work. When I returned a month later because there was an issue with the screen again he replaced it at no extra cost but then it seemed like the LCD screen wasn’t working for my phone so he suggested we upgrade it to an iPhone grade screen. I had to pay a little extra for it but my phone finally worked and it has been for almost four months now. I dropped my phone a couple times but the screen is still intact and working perfectly. I highly recommend this place!

Ma
Review №9

Great place to pick up your Wish packages. Clean, the person was very polite and friendly! Street parking was easy. Wear your mask! Will have my Wish packages sent there for now on!Easy peasy!

Di
Review №10

Honest, fast, efficient, great customer service.This will be the place to go to for phone and computer repairs.

An
Review №11

My dude fixed my phone screen this month (twice) and both times he took not even 30 min to fix! Super quick, no issues after getting it fixed whatsoever, friendly guy and very clear about the warranty! Bring your money here! Thanks Zach :-)!

Bo
Review №12

Apple support failed me at their store and again at Apple Support.com. Best Buy also failed me - I can’t drop off my phone for an undetermined time. Jac at the Phone Hut had my battery changed after I had completed a short walk at my Alma mater Santa Clara University.This is now my iPhone store. So long Apple Genius!

Ro
Review №13

They changed the battery and usb port of my phone and now it feels like new. Zack is the MVP, did a great job and within a couple of hours.

Ke
Review №14

Mobile phone determined not cost effective to repair. Gave good info on what to buy as replacement.

Ge
Review №15

Charging my phone was a hassle until I came into this store. The service was beyond exceptional. Told him my issue and went straight to it and what makes it even better is that he didn’t charge me! It was an easy fix but to be humble like that shows what type of people they are. Go here and support their business!

Al
Review №16

Lowest price in town for replacing my Google Nexus 6P battery. It came with a six-month warranty that is twice as long as other shops’ warranty in the Bay Area

Th
Review №17

Great choice for phone repair. I find their pricing competitive and service fast. Location is Easy in and Easy out.

Ad
Review №18

Great service and reasonable pricing. The customer service was excellent and repaired my phone in 30 min. Would defiantly come back for any future repairs, thank you Phone Hut!

Ti
Review №19

Zac is very professional. He gave me a wonderful price which lower than the other places. I saved almost $200. Great job!!!

Ro
Review №20

Great work great price great customer service i will recommended this place to everyone if u have a broken srceen this the place

co
Review №21

Great customer service. Went in to fix my shattered screen only took 30 min!

Ro
Review №22

Took in my Mate 9 in to fix my broken screen. Had priced out a couple of other places, here I got a better price and way better service. Got it back to me lightning quick and looked good as new.

Re
Review №23

My old Ipad was rendered dead and unrepairable by another repair shop. I took it to Zac, he fixed it. This guy is a genius.

Ea
Review №24

Called and described my battery issue, confirmed that they had the replacement battery. replaced the battery in 30mins and was able to diagnose & tell me what caused the battery to fail. Good price & excellent service.

Br
Review №25

Great People.. Have stopped in for an emergency charge before when having ice cream next door too and they were more then gracious and helped me out. Fixed my phone for a great price after that.. Recommend or sure!!

La
Review №26

Very good phone repair shop. Professional and friendly. I will only go to phone but for my needs

Ro
Review №27

My cellphone was run over by my bike going down Boccardo trail and broke my screen and this guy fixed it for me! Very happy with my new Samsung note9. Thanks for this friendly guy who help me. God bless you bro!

Si
Review №28

These guys are truly the best! I read the reviews and decided to go there. I confirmed that all the positive reviews are true. Customer service is great, they are kind, honest, and good at what they do. I took my daughter’s iPad mini that had the screen shattered on one side. The owner (I think) was super nice and told us that it could be fixed in a short time. It wasn’t expensive at all and today when I pick it up I asked to replace my iPhone screen protector and he changed it super fast and also gave me a discount on top of that. I think that is not only important to be good at something but also to be kind and thoughtful about others and that is how you feel when you go to the Phone Hut! Great service in every aspect!

Ma
Review №29

Groovy place. Staff was super friendly and they are pretty fast with the repairs. The prices are very reasonable... I know I’ll be coming back to replace more screens later.

Ki
Review №30

I went in with my iPhoneXs broken screen. They fixed it in half hour. The ratings truly represent their customer service and prices

Fa
Review №31

Excellent Service and Pricing!!Apple had replaced my battery few month back due to slow down. My phone failed to charge last week, I went to Apple and they told me the phone logic is dead and I have to purchase another phone. But I did not want to loose my pictures and contacts, I knew the phone was not charging and before that it was fine, so must be charging logic or battery!. Apple Support was Useless to say the least! They kept pushing $299.00 to give me another Iphone 6 and take away my phone.I went to Phone Hut, they fixed my phone by checking the charging logic and then replacing the battery in matter of less than 20 minutes! Fantastic Service! Thank you! I thought I had lost all my daughters pictures! The price was so reasonable as well! Great place, if you have any issues with your phone.

Pa
Review №32

These guys are great! My phone died and I needed action fast. I phoned around and no one even answer their phone, but they did. I brought it in and they gave me a loaner while they examined my phone. They told me the motherboard had fried, so they let me use the loaner for 12 days while I got a new phone and they charged me NOTHING! I couldnt recommend them more highly.

Ch
Review №33

Owner is extremely helpful, honest and down to Earth. He knows his stuff. They assisted repairing a cracked pixel screen at reasonable price! Recommended if you need a device repaired

Pu
Review №34

They fixed our iPad mini within hours. Used original material (aka Apple screen). They are super friendly, honest and reliable. Will go there again the moment one of our kiddos slams their device... again...

je
Review №35

I gave my phone for a battery replacement recently. They lend me same model phone to use in the meantime. While returning their loner phone they made sure to reset it to protect privacy.Excellent service and competitive pricing. Checkout their yelp deals for discounts!

Ma
Review №36

What a great experience! They helped me with everything I needed. Quick and easy. Will come back for any future issues.

At
Review №37

Great cell phone repair shop. I went in and needed my phone fixed ASAP because I had a flight the next day. Most of the other places I called wanted my phone over night but these guys somehow got it done in about 2 hours.Great job guys! Keep up the great customer service.

Mo
Review №38

Phone Hut did a great job fixing my screen today. I walked in and walked up 30 minutes later with a new screen . fast service, great customer service and even gave me a great discount. Thanks phone hit.

Na
Review №39

Great Experience at a much more reasonable price ($59 vs. $79 quote I got from others nearby) than the competition nearby. I called in at 12:50 PM on Memorial day and they were closing at 1 but the owner stayed behind until 1:15 to fix my Iphone 6 screen. Highly recommended.

Ta
Review №40

This place is amazing! They fixed my Google pixel XL screen in 1 hour. Price is aggressive $119. In the end it looked like new

Yu
Review №41

Nice place, they helped with my iphone 7. I recommend.

Ti
Review №42

Superb customer service! Feras helped me on the spot and was finished with my phone within minutes. Price is competitive and customization is available upon request To top it off, he said its under warranty for 6 months and gave a free screen protector! I drop my phone pretty often.. Im sure Ill be back.

Ha
Review №43

Nice fixing and service and follow up. I got my galaxy s9+ charge port fixed here, and it works perfect now. It took only half of the price compare to Samsung.

hi
Review №44

After two years my S7s battery was draining after only a few hours. Feras changed my battery in about an hour and also noticed my memory was nearly full. He showed me how to install the extra memory card that originally came with my phone (but that I never used) and explained how it would help my phone speed. Today after a full charge, software update, and inserting the memory card my phone is working like new! My experience was great. I am very happy with the service.

Sa
Review №45

Cant say enough how much they saved me. I was traveling for work and my phone died (screen cracked, battery damaged). Appreciate Feras and team for not only fixing the damaged phone, but for responding before opening early in the AM, loaning me a phone for the day so I could keep working and fixing everything in hours. Appreciate the high touch customer service. Keep up the good work.

Ze
Review №46

Great service at great prices! Friendly people who really take care of you and your phones. Highly recommend!

To
Review №47

Great local cell phone repair shop. Went in and had my iPhone 6 repaired in about 30 minutes! Quick, easy and did a great job. My screen hasnt looked this good since I first got it.

An
Review №48

Best Service and Best turnaround time. Stop doing anymore research and call them. I called around a few other shops and this phone hut location was the only one that had the parts in stock and was able to get my Samsung S9 up and running while i got my lunch. Appreciate the great service.

Ma
Review №49

This place is legit! They fixed my Nexus 6P screen so fast and efficiently, it’s like I have a new phone! Amazing guys and very professional. They went above and beyond

Ke
Review №50

Feras, the owner, showed tremendous care for his customer success. He went out of his way to help me resolve my disabled iPhone issue with iTunes after he fixed my cracked screen and changed my battery for my iPhone 6S. His pricing was very reasonable. He has competently fixed my issues with prompt follow up. His staff was very helpful through the fixing process.

Ha
Review №51

Phone Hut did a great job fixing my screen today. I walked in and walked up 30 minutes later with a new screen . fast service, great customer service and even gave me a great discount. Thanks phone hit.

Ma
Review №52

It was an amazing experience. Feras was a true professional. Got the job done fast. I would definitely come back!

Om
Review №53

Great customer service. Very professional, with great prices. Excellent turn around time for repairs.

Ta
Review №54

These guys are amazing! Maitha fixed my iPhone X real quick and my phone looks like new! I called every where and they were all quoting $250 and up! These guys did it for $229+Tax with a 1 year warranty!

ra
Review №55

Feras the guy from the phone hut is very cool. The pricing is quite good as well as the customer service provided is fantastic

Ha
Review №56

This place is amazing, I needed my Samsung GS9 repaired same day! They delivered and just like new! Also when they repaired it they used a Samsung Galaxy S9 original part with frame! Which literally made my phone like a new phone

Sh
Review №57

I got my nexus 5 screen replaced today. Looks like new now and took just about an hour. Highly recommended place. Just head to this place for any repairs. Excellent customer service!

Mi
Review №58

Great Service and Friendly Staff. Would recommend to anyone who is trying to fix his or her phone fast. Screen changed in 10 minutes.

No
Review №59

Anything less than 5 star would be doing a crime! These guys know there stuff and take care off you! Customer service from my first call till my phone was done couldn’t be better. I was debating trying them out over apple store (Genius Bar) and glad I went to phone hut. My iPhone X screen looks better then my original apple screen. Don’t know what Faras did but he get a CAPTITAL A for being AWESOME!!!

Jo
Review №60

I had a problem with my Samsung S7 phone in the case that I had dropped it and it bounced off the cement and in ding so I could not make any bound calls or receive them. Everything else worked (Text-Email-Internet) Explained my problem to the technician Diane and about 15 minutes later she diagnosed the problem and fix it and I was on may way!Superior customer service! And a customer for life! VERY PLEASED!

Su
Review №61

Got my Samsung Galaxy s9 screen replaced there yesterday and so far everything is working great. Excellent customer service

Wi
Review №62

The battery in my Pixel XL was wearing out, I could no longer get thru a full day without charging it. I shopped around a bit and decided to give Phone Hut a try. I am so glad I did! They replaced the battery and my phone looks and works like new again. Fantastic service! Old fashioned integrity is so hard to find, but these guys have it. Highly recommended!

Za
Review №63

Good place faras( the owner) is chill and always does his best to explain the problem and fix your device with 100% customer satisfaction

He
Review №64

This place is amazing! fixed my LG G5! great price and quick and quality

be
Review №65

We called in and got the screen replaced within less than 1hour! Staff is really efficient and friendly. A 90-day warranted is offered. Definitely recommend if you have to go through a repair.

Fa
Review №66

Awesome service. He was able to find out the problem on my IPhone 6+ and was very nice and understanding. I will come back for sure:)

Qu
Review №67

This place is amazing, I needed my iPhone X repaired, and I had to catch a flight they gave me a loner to use while they fix it! Amazing service!

Lu
Review №68

Best customer service ever! I got several estimates on how much it would cost to repair my phone and phone hut had by far the lowest price. However, when I got to the store I found our I was getting the wrong estimates. I was getting estimates for the iPhone X instead of the iPhone XS Max. When I realized how expensive the repair actually would be I could not afford it so he helped me find whether or not I had insurance even though that would mean he would lose my business.

Li
Review №69

I brought my Samsung Galaxy S8 for repair here and the repair was perfect! The screen came with the frame so it looked brand new. Also, for $15 they delivered it to my work! $219 when everyone else was charging $249 without the frame.

An
Review №70

Great place! Great customer service, employees are knowledgeable, and repair was completed faster than quoted. Would recommend.

Ja
Review №71

Best phone repair experience I ever had. Reasonably priced, and swift service. My phone was good as new after repair.

ke
Review №72

I was having issue with my iPhone charging port. And Feras helped me diagnose the charging port issue and got it going asap.Would recommend this place!

Ro
Review №73

This is the third time I needed a phone repair and first time I needed an iPad repair and they were super friendly, wry quick and gave me options on how to pay the least. My phone was ready in 30 minutes and the iPad was a quick 24 hours. Thank you guys for being so trusting and great at customer service. You don’t find this type of quality in the cell phone industry these days but these guys are the real deal.

Bu
Review №74

Great and prompt service. I sent my old pixel xl phone to replace the screen. Maitha quoted me $120 and she replaced the battery as well for no additional charge since I already have the replacement battery.

Zh
Review №75

Awesome experience here, replace the phone screen in 20 mins !

Ru
Review №76

My daughter broke her screen and lcd for her iPhone 6 Plus which is almost her life. She rushed me to get it fixed. I called few places and figured phone hut could provide the fastest service. Dropped off the phone and picked it up within 2 hours. Looked brand new and the customer service was exceptional. Prices were very reasonable and I do recommend phone hut to anyone who needs a cell phone repair.

To
Review №77

If you break your phone this is the place to go! I broke my Huawei Mate 10 pro and these guys where able to fix it, where other shops where not comfertable. Good job!

An
Review №78

Came in for a warranty service on my screen. Great service overall. Highly recommend for all your phone needs.

sa
Review №79

These guys really care about there customers. I brought my iPhone 6S for a battery replacement, they charged me $39.99, I know its $10 more then the Apple store but they had it done in under 30 min, where at the Apple store I had to wait for 2 hours and then they told me they cant touch my phone because I had changed my battery with an aftermarket battery before.

Qu
Review №80

I had an issue with my iPhone 7. My phone would vibrate loud, as if something was loose inside. It was loud enough that my roommate could hear it all the way from her room (on the other side of the apartment).I came all the way from Long Beach and found the Phone Hut. I was welcomed and helped by Feras. He explained to me what was wrong with my phone. After 8 months of dealing with this issue, he diagnosed and fixed my phone in under 5 minutes. Yes, only 5 minutes. When I’m back in town and if I have any issues with my phone, I know I can depend on Feras.

Re
Review №81

Feras was great to work with. Phone screen was fixed fairly quickly. Highly recommend!

St
Review №82

Fixed my Moto G6 like new! Best repair place ever!

Di
Review №83

Great value and very efficient service! Their work is also exemplary.

Ka
Review №84

Best phone repair place ever i go here every time i have a issue they are very generous and professional, would definitely recommend them

Tr
Review №85

Feras and Diane fixed my iPhone recently, and at first the phone wasn’t correctly working ! However I brought it back and Diane had no problem fixing it again. However, my phone still didn’t seem like it was back to normal. I received an email from Feras and he is going to order a new screen and replace it for the third time with no additional charge. The absolute best customer service, I wouldn’t do business anywhere but here!

gu
Review №86

You guys do a excellent job! Jon did a great job repairing my phone. Thank you!

Jm
Review №87

The best phone repair shop in the Bay Area for sure. I was pressed for time and with in the hour I was out the door.

Le
Review №88

Fast delivery food was good and warm

Ge
Review №89

These guys are amazing! Fixed my Samsung note 8 with a Samsung Orginal part looks new!quick and friendly

Ca
Review №90

This place has the best service, they replaced my Smsung Galaxy S8, with a frame and my phone looks brand new! Love these guys! Took one hour!Also they were cheaper then Ubreak iFix

Su
Review №91

Went to repair the screen of my Nexus 5. The screen worked fine for the first three weeks later then I was facing the same problem of screen flicker and pixilated display because of which I went there in the first place. I brought the phone back in for repair and the guy at the store told me that it was a minor screen mounting problem which wasnt an issue and all would be good once its remounted again. My phone was left there for three days instead of the One Hour repair that was suggested by the Phone Hut employee. Finally after those three days without a phone the guy calls me up and tells me there is a problem with the phones motherboard and it cannot be fixed at all. Before, I at least got something on the screen and now after the second visit nothing works. I am still waiting for the refund of $90. In short I lost all my data because of my dead screen and so called Damaged Motherboard which was completely fine before the second visit. All my photos and other data cannot be retrieved. All I got was just... We are sorry for the Inconvenience caused. The technicians there dont seem to be skilled too. Poor quality of service. I wouldnt recommend this place to anyone.

Du
Review №92

This place was great I was in and out in 15 minutes and I got a screen protector!

Pr
Review №93

Great Service. Provided estimated time to complete work, & meet commitment.

Sa
Review №94

Feras fixed my Kyocera great job Nice guy

mo
Review №95

My family has been coming here for years! They did an amazing job fixing my OnePlus 5!

La
Review №96

Very quick and clean work. no problems. WORKS 110%

Pe
Review №97

This place is fantastic i greatly appreciate all the help dianne and feras has given me, the prices are great my charger port was broken and they fixed and replaced my battery they are just on top of all there fixes, personally this is the best place ive been to for any type of fix they are kind hearted people that work for the people and just all around great store for any phone problems.- very satisfied costomer!!

Jo
Review №98

Quick and easy, it only took 30 min and he had all the parts already (IPhone SE)

Ke
Review №99

Feras is awesome he gave me such a good deal on my essential phone

Sa
Review №100

Best place for screen protector! $10 and they installed it

Information
17 Photos
100 Comments
4.9 Rating
  • Address:2261 The Alameda, Santa Clara, CA 95050, United States
  • Site:http://gophonehut.com/
  • Phone:+1 408-475-6680
Categories
  • Electronics repair shop
  • Screen repair service
Working hours
  • Monday:11am–3pm
  • Tuesday:9am–6pm
  • Wednesday:9am–6pm
  • Thursday:9am–6pm
  • Friday:9am–6pm
  • Saturday:9am–6pm
  • Sunday:11am–4pm
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