I was referred to Wardell Auto by my GMC dealership. The drivers seat of my 2004Yukon needed to be reupholstered. (See the before photo!) Stopped by on a Thursday to get a quote. They said a local shop had the leather available. They would get it sent over and let me know. The following Wednesday they called and said it was ready to install. I was busy that Thursday so we scheduled for Friday. I dropped the truck off just after 11:00am. They called before 2:00pm saying it was ready! Apparently my truck was easy because the final price was less than the original quote! Always like it when that happens!!! They did a fantastic job! (See the after photo!)The staff was always courteous and polite. Easy to understand even on the phone. I just dont have anything to complain about with Wardell Auto. Great job folks!
Needed some work done on my z3’s top, every mechanic I asked, as well as the local BMW center all recommended Wardell’s.They did good work, no issues and very quick too!It was more than I thought it would cost but you have to pay for good work so can’t complain, 5 star!
I have a 2019 Mercedes E63s AMG, and am extremely particular about the quality of work performed on my car. Which made me a tad hesitant that the extended warranty I purchased from San Jose Mercedes upon the purchase of the car was going to send my car out to another company I had no experience with. It can be hard to let a $143k investment go to an unknown for repairs.I cannot express how surprised I am with the quality of work performed. I was absolutely sure that the permanent marker stain as swell as the major creases in the seat bolster leather and an abrasive ware mark on the side bolsters would be cause for replacing the seat. That couldn’t possibly be repaired back to factory perfection.Well I was wrong. Not only was the permanent marker removed completely, but the creases are gone. Not mostly removed, but gone. The 5” ware mark from getting in and out of the car was also something I was sure wasn’t going to be reparable, and that it completely restored to factory levels.Just wow.Will definitely be going back for interior leather conditioning and maintenance from now on.Thank you John, for the high quality standards, unsurpassed customer service and attention to detail that is no longer common in today’s businesses.
Got the seats in my car looking good again. did this without an appointment! good people here!
The owner, Sam, and the technician (Lucio) who did a great job replacing my interior trim molding, were a pleasure to work with. Great service! Great work! Professional! and Friendly. Lucio went above and beyond by giving me some helpful tips for the care of my car. 👍👍
Shared repair options, did prompt work as described.
John Wardell and his team are experienced craftsmen who excel in every way. They completed the work on time and the results were top-notch. I especially appreciated the clear communications. When it turned out more material needed to be replaced than was first evident, they hustled to order the additional items, and they stuck close to their estimate, even though it took them more time than anticipated to do the job to perfection. It looks like it just came off the factory floor, and this is a classic Mercedes-Benz! I will be going back to have work done on my prized Porsche 944 next!
John Wardell and his folks are awesome! They do great work, on time and for a decent price! Id highly recommend them for any of your interior work!
This place is just plain solid.
Great pride taken in detail craftsmanship.
Excellent service with a very experienced and knowledgeable staff. John and his staff have come through several times. I highly recommend them.
Work was done well, timely, great service. They did everything they said they would do. The price was fair for the work done. I would definitely use them again.
Amazing job and customer service. John is friendly and definitely has very skilled workers, I go there at least twice a year. Unless its a big job, I drop my car in morning and get it back before 5. My Audi looks brand new every time.Carla is friendly and great in scheduling appointments. I definitely recommend to give your car a good treatment by bringing it here.
John took great care of us. Fast work at a decent cost. Thanks!
Good place to get your convertibles fixed
Excellent work and nice staff.
They are the best auto upholsterers ever!
I am a little late to write this review. My car got vandalized last year and the top had to be replaced during winter time so I didnt put the top down for a few months. When summer came, I tried to put the top down and it did not work. When I brought the car back and explained the situation to John Wardell he said he was going to take care of it. After the inspection, he realized that it was something electrical and nothing from the original fix. He went the extra mile along with Nicholas Xenox from Autonation Collition to get it fix through my insurance. I literally didnt have to do anything. I was so pleased with the service provided by John. If you are looking for the best place to fix your car this is it! Dont look any further. Isabel Posada
Wardell auto is fantastic.This place is as good as it gets folks.I had taken my bmw to two different places before I lugged it down to santa clara (these places were closer to my hometown, which is why I didnt go to Wardell auto at first, though I should have!) Both of these places I took my car to initially were brutal, the first one was the peter pan BMW dealership, the second was AW collision. They charged huge sums (Peter pan was 230 hr!!) but could not fix my car.John Wardell had it fixed up quickly, and at a reasonable price. Hes a good person - someone you can really trust, and he is fantastic at what he does. I feel very lucky to have brought my car here.Thanks John!
Fantastic work done on all cars.
The best upholstery shop
Pricey