I was a loyal Invoca customer and enjoyed using the platform. I flew to Santa Barbara to request updates to the software that I needed for my business. I live in Florida. They were very corporate and while overall I had a good experience. I must tell you that one of their old employees called me and asked me about specifics on my campaigns. The employees have the ability to look at YOUR company information and share it with others. In addition- after sending them so much business I was absolutely mistreated by their employees and OLD owner / founder. I moved to a faster service that treats me with care and respect as a human being.

My company has been an Invoca customer for more than 2 years. Ive never been that crazy about them. Their support is based on a ticketing system with no easily accessible phone number or chat that I could find.Their pricing involves call caps, and if you go over those caps you incur overage fees. Other companies just charge a per call fee regardless of volume. We were surprised a couple of times by massive overage fees.Now we are trying to finally leave Invoca to go to a competitor (which so far has been a better experience), and we are learning that none of the numbers created on Invoca can be ported to another call tracking provider.Our current provider provides much better support, doesnt have call caps, and allows customers to port numbers out of their system.There are far better providers out there.

Nice office space