The customer service is exceptional. They are very quick in taking care of whatever it is we need.
Gretchen Allstate Agency has managed our insurance needs for well over 20 years. They are knowledgeable and in our experience, responsive under all circumstances. We have been the benefactors in particular, when a change occurs - they take their time to provide clear explanations and remedies. For us, they provide a level of security - a feeling that they have covered all facets of our somewhat complicated needs.
Jay and Rachelle are wonderful to work with. I really appreciate how they take the time to answer questions when they arise. Thanks to them, I feel like Im working with actual people rather than just a big company.
I have the pleasure of expressing to you the great service I received at this Allstate Insurance of the William Gretchen office.I want to say, Rachelle, the agent who helped me with my initial purchase of my autoinsurance was very pleasant and helpful, and explained all I need to know.Thank you and will be telling my friends to come see Mr. Gretchen when they need any type of insurance.Gloria Freeman
Personal service. Thats why youd call Jay. Hell walk you through all the details and let you know exactly what insurance is right for you. Know him for decades and highly recommend his service.