Abysmal customer service, if you even want to refer to it as such. I will never do business with Josh again. I couldve hired a group of novice high school students to be more productive and efficient.100% dissatisfied with the quality of work, the exuberant amount of time beyond the deadline, and the egregious lack of communication and response.Do yourself a favor and hire someone else that takes pride in their business.
Josh Troy is deceitful and takes advantage of customers. There are plenty of people out there that you can trust and rely on, Josh is not one of them. He prefers poor quality while cutting corners to make a quick buck.Be very careful if youre forced to work with him!
Josh is a shady and conniving businessman. Horrible communication, subpar quality, and initially overcharged me on the price we shook hands and agreed on; then subsequently charged me even more fees to correct his own errors and negligence. Not to mention, my project was completed 4 weeks beyond his promised date. Never again!
Thanks Iron Well team for your fast, courteous and professional service. We now proudly display your creative work via a number of our promotions including our website homepage. Looking forward to working with you on our next project.
We used Iron Wells for a product overview video. The Iron Wells team was very well organized, professional and efficient. They have nailed down a great system to make videos in a timely manner while taking the right amount of input and ideas from their clients.
Thank you to Josh and the entire team at Iron Well Productions. You all did exactly what you committed to, and more. Your professionalism and attention to detail were key to delivering a terrific end product...a video which we are proud of and which is receiving a tremendous response from all viewers. It represents our company well and positions us clearly with prospects.I highly recommend your approach and appreciate the constant communication to ensure we were on schedule and capturing the right messages. You made each step easy and delivered an outstanding result.Thank you and continued success!Larry MorganTotalABA, CEO
Iron Well makes the process of production accurate, and fast without interrupting the everyday flow of work in your company. Their response time to questions is very fast. Editing of film is seamless. The end product is excellent and for ETI shows off the core values and capabilities that give our customers excellent support. Thanks to all the folks at Iron Well. Great job.
My company has worked with the staff at Iron Well Productions on several projects and have always received tip-top communication and excellent service. The videos they have produced for us are top-notch and have exceeded our expectations!
Easy to work with.
Awesome client