SoCal Flood Restoration & Design took really good care of me as a customer and it is very apparent that they value customer service above all else. SoCal Flood helped me open up a claim with my insurance and helped ensure that I was properly covered for all the damages cause by the water loss, working with the adjuster and going through every single detail with them!Borna did an excellent job of keeping me informed throughout the insurance process. He coordinated his team, brought in necessary environmental and abatement companies (my home was built in the 70s, had no idea so many rules existed) to perform all the work. Borna literally managed the whole project from A to Z, which let me tell you, took a whole lot of stress off of me. Highly recommended, saved me a ton of headaches!
Had an emergency flood in my house that was about to be put on the market for sale. Needless to say I was pretty freaked out and about the timing and damages. The SoCal Flood guys did an amazing job of drying the place with minimal damage done to the house and keeping me informed of the progress. They were able to get everything done within a really short time frame. Highly recommended, couldnt be an happier with the results!
Pinhole leak behind the wall which flooded the whole kitchen. From the very first visit, the guys at SoCal Flood were prompt, professional and extremely courteous. They even helped us open up the claim and walk us through the whole insurance process! The mitigation was done quickly and Borna, the project manager, kept us well informed the whole time, explaining what they were doing and why it was needed. After mitigation, we kept them on to do with the reconstruction work and our kitchen was put back together as good as new! Extremely happy with them, would definitely recommend them to friends and family.
Easy to work with. Flexible to our needs. Stuck to budget and delivered high quality workmanship. Workers were kind, punctual, clean, and tolerant of our inquisitive two year old.
If looking for a great water damage restoration company you have found one. Working with Borna from SoCal Flood Restoration and Design has been a life saver. My guest bathroom toilet flooded my entire house with sewage water. I called several water damage companies and decided to go with SoCal Flood initially as they were the most honest, transparent and actually took the time to talk to me instead of just telling me what needed to be destroyed without explaining anything to me.It was crazy the amount of damage, as all the carpet, my engineered flooring, even cabinets in the kitchen had to be removed. SoCal Flood was even able to get a pod approved by my insurance and they packed and moved all of my belongings to it while performing the work.They even walked me through and coached me on how to open up the claim with my insurance company. As a matter of fact, we had actually 3-way called with the insurance agent. Highly recommended, they made the whole process so easy for me. Dont hesitate to call them!
Their team was courteous, professional, and on time. I had some water damage due to a leaky bathtub valve. They showed up the same day and installed drying equipment to prevent additional damage. Their work was top quality. They explained the process step by step and guided me through filing an insurance claim. They alleviated much of my stress. All around excellent service.
My dishwasher line broke and destroyed my kitchen cabinets, I didn’t know where to start, after reaching out to one of the project managers at SoCal Flood they helped me file a claim with my insurance company. They replaced my entire kitchen cabinets and counter top, even the island which wasnt damaged. They also redid the back-splash and installed a new farmers sink and faucet. Im loving my new and modern kitchen, so pleased with the service and quality of work!
We have had several water leaks in our investment properties in Laguna Niguel, and we would have been totally lost without SoCal Flood and their expertise! They are the most professional, knowledgable, and caring team that you can ever work with. It is always extremely stressful when you discover a water leak. Every time, SoCal Flood came to the site as soon as possible, investigated the area, educated us on whats happening, explained our options, and worked with other professionals such as insurance agencies and plumbers to get everything fixed perfectly. They never put pressure on us to do more than what needs to be done, and its hard to find someone so trustworthy in the restoration business. I would not hesitate at all to recommend SoCal Flood to anyone. Theyre simply the best.
So Cal Flood is just who you want to call during an emergency. The owners care about the needs of their clients and have the necessary tools to navigate the insurance process thoroughly. They are honest and do top notch work!!
After a pipe burst in our rental house we didn’t know where to start with the repair process. Our plumber recommended SoCal Flood Restoration. SoCal Flood Restoration was there within an hour. They helped explain the services that they would be able to provide. Before they left that day they had set up numerous dryer fans and machines to remove the moisture from our home. They arranged an environmental impact report for our insurance company. The.crew that works for SoCal Flood Restoration was very polite and professional. They explain the whole process to us before they started working and followed through with everything they said they would do. And they did this while there were people living in the house. We would recommend SoCal Flood Restoration to anyone. The Supervisor Mr. Borna Taefi and his crew are all honest trustworthy hardworking professionals. They have our highest recommendation. R T and E L Trout
I want to thank Borna and So Cal Flood for being awesome. When our tenant in Dana point called about his ceiling collapsing from the upstairs unit So Cal Flood took care of everything. They were professional, knowledgeable, friendly and most importantly did everything they said they were going to do. They dealt with the HOA, our insurance, our tenant and the end result was we have a nicer bathroom and new carpet and a happy tenant.5 stars for these guys and I highly recommend them if you have any water damage.
It was great experience working with SoCal flood. They helped me a lot in the water damage restoration and through the entire process. They did great restoration work, in addition to that, the owner Mr. Borna Taefi was very helpful on answering my countless questions and even helped me better understand and successfully going through my claim with my home insurance company.Thank you and wishing you all best,Saman Parsi
Borna and staff went above and beyond to complete the job on time . My home looks beautiful and the workmanship was top notch with quality products . I would highly recommend SoCal Flood. They are ethical and honest and went out of their way to make sure I was satisfied.Thank You SoCal !! Especially Borna and his qualified staff.Serena Erkel
While we unfortunately did not use Borna and his company for our mitigation needs, he was an invaluable asset when it came to a second opinion with our restoration in our condo due to a plumbing mishap in the unit above ours. Borna was very professional, patient, and understanding. When he arrived to our home to inspect the damages, he explained what he was doing as well what tools he was using and what their function was. He also gave us reccomendations and estimates of work needed to be done as well as a time frame from start to finish. Borna is very knowledgeable in his field and would like very much to work with him and his company on future projects, should the need arise.
Borna kept every promise he made. His guys showed up every day and completed the work on time and right.
Easy to work with. Flexible to our needs. Stuck to budget and delivered high quality workmanship. Workers were kind, punctual, clean, and tolerant of our inquisitive two year old.