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Neighborhood Insurance Agency
600 S Grand Ave #101, Santa Ana, CA 92705, United States
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Neighborhood Insurance Agency

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Is
Review №1

I am so happy with my service provided by Vanessa E. She was able to help be insure my new car with so much care professionalism and quality service. I was going though a tough time with the auto dealership pointing me toward an other insurance agency. I am so glad I was able to go with Neighborhood Insurance agency and have Vanessa E as my rep she made this process so much better. I feel happy, secure and informed with my current auto coverage for a great price. I will defiantly recommend to all my friends and relatives. This place is great, I feel in safe hands.

AR
Review №2

I have used Martin for my car insurance needs for many years now. He always makes time to clarify coverage info for me. Everyone at his office is very courteous and I appreciate the service given. A great choice if your looking for a new insurance coverage. Thanks Martin and Neighborhood Insurance Staff.

Lu
Review №3

Neighborhood Insurance has been such great help to my business. My agent is Susana and she is amazing. Always quick to respond, helpful and informative. Not to mention the whole team is very friendly!

Om
Review №4

Maribel has helped me with all my vehicles insurance and is always great to work with. Great communication and professional. She always looks for the best options. Thanks Maribel.

Iv
Review №5

They are reliable great at communicating and getting the best prices . 10/10

Fa
Review №6

I highly recommend the service here. Ive always dreaded dealing with insurance because I just dont get it but my experience here was another level. Susana explained everything step by step and also provided different quotes depending on our budget. She made everything so easy for us!!! Wonderful service!!!! Thanks again Susana!!!

Ar
Review №7

I highly recommend this Agency with all your Insurance need. Susana is so professional and fast respond. She make everything so easy for me. She is the best.

Gu
Review №8

Their Staff is awesome and very helpful. Ive been getting my insurance with them for years and so has my family. I wouldnt go anywhere else.

Ma
Review №9

I found them through web search in middle of Pandamic, they manage to communicate with me and sign all the docs, effect and efficiently, they know what they are doing!!

Ka
Review №10

As a Real Estate Professional, I am very pleased and confident to refer my clients to Neighborhood Ins. Agency. My clients are happy with their eagerness to help and friendly customer service. Everyone, are very professional and treat me and my clients like family. I highly recommend using them for all your insurance needs.

Va
Review №11

Very ethical and honest people! Service has always been quick and in a timely matter no matter how small or big the request I’ve asked of them. They told me what worked best for ME after hearing MY wants & needs. If you are want that personal attention THIS IS THE PLACE to work with. I highly recommend them!!

Ro
Review №12

Excellent service. I was very impressed by the prompt and professional service.

Tr
Review №13

We have a lot of moving parts in our insurance needs. Everyone at Neighborhood Insurance Agency makes sure we dont miss a step! They are like our family, and help keep us on track, saving money and keeping up with everything we need - even when we dont know we need it!

LA
Review №14

I am so glad to have chosen this insurance company when a friend referred them because they have been nothing but giving great services. They even discounted their prices during the pandemic showing that they care about their customers. And not to forget Maribel who is been so helpful since i started uses their services, shes very professional and knows her job very well. Definitely will recommend them anytime for a great service at an affordable price.

Pe
Review №15

Martin and Rosie are fantastic and two people I totally trust. They actively listen to my needs, help me identify potential issues and give me options and recommendations on my insurance. Even though Im not a huge customer for them, they treat me like I am. HIGHLY RECOMMENDED!

La
Review №16

I am very pleased with their eagerness to help and their friendly customer service. They are very professional and treat you like family. I highly recommend using them for your insurance needs.

Sa
Review №17

Thank you so much Maribel for making every process I’ve needed easier through this pandemic and all the time. My to go lady for everything. Highly recommend this insurance agency. Maribel has help me most of the time but all the staff here are very welcoming and helpful.

Ma
Review №18

Martin and Rosie are great. Very friendly and professional. Got great rates and increased my coverage at the same time!

fr
Review №19

My Car Insurance renewal was coming up in a couple of days and I got a phone call from Maribel. She mentioned I qualified for a better program and helped with the whole process within a couple minutes. Now Ill be saving over $350 the next year. Thanks for reaching out.

JA
Review №20

I have been with Mercury insurance for some time now and its been great. Thankfully I was able to get a hold of someone quickly, Vanessa was very professional and tried her best to get me my quote fast. I did have a hard time trying to get a hold of an agent though. I had to call back asking for an update 3 times. Towards the end, Susana helped me out and explained everything very well. I was very upset at first because I needed a quote right away because we were considering other agencies, but she thanked me for my patience and was able to wrap everything up for me within an hour. Thats why I dropped a star just because I had to call back for an update so many times when I was told I would get one within the hour that I initially called.

Jo
Review №21

They are fast and very helpful with any questions I had! Recommending this place to my family and friends.

St
Review №22

Martin and Vanessa are always a great help ! If you need insurance. contact Martin. hes the best! Been here 17 years With no problems. always satisfied.

Ma
Review №23

They gave me the insurance I could afford and met my needs.

No
Review №24

Always a pleasant experience at Neighborhood Insurance.

Ja
Review №25

Maribel Is a wonderful agent, very professional and I recommend this agency to everyone.

Al
Review №26

Always attentive and courteous. Thank you for caring about your customers’ inquiries.

IS
Review №27

Talk to Susana Lam she is great and is always advocating for you to ensure you covered at the best rates possible. Highly recommended!!!

Ir
Review №28

Thank you Susana-for all your wonderful and much needed help--Monica

Lo
Review №29

Always had great service. Susana is awesomeI had to make changes in my policy twice with in a month, she handled it extremely well.

Is
Review №30

Just want to thank Maribel for all your help and how good service provided

Al
Review №31

Good service, great team and Maribel is very friendly and helpful

Ja
Review №32

They are great, quick and responsive, and offer good prices .

Om
Review №33

Susana helped me out find a perfect and reliable insurance plan. Took her time to give the best coverage to me. Answer all my questions and doubts. Perfect job !

Si
Review №34

I was asked by Iris (an employee) to leave a 5 star review for the company. I do not know what services this company provides or have I ever used them. Initially I agreed but to me it’s just unethical. I think your business should speak for itself and that you should not have your employees begging for 5 star reviews, there’s nothing honest about that...

Ju
Review №35

SUSANA AND THE TEAM ARE THE BEST !ALLWAYS THERE TO HELP ME WITH MY PERSONAL AND BUSINESS INSURANCE.

Ar
Review №36

I highly recommend this place great prices and good assistance

Ad
Review №37

I have been with Neighborhood Insurance for over 20 years now. They not only insures my vehicles but I also have homeowners, business and life insurance through them. I can not say enough great things about Martin Felix and his agents! I appreciate the excellent customer service I have received from them. If you want great service and hassle free insurance, definitely go here. I highly recommend calling for a free quote! Nothing like having a reliable insurance agent and company!

Ca
Review №38

Rosie and Martin are some of the most friendliest Insurance brokers i have ever worked with. I highly recommend them, their customer service is exceptional and make you r processes quick and easy!

Ha
Review №39

Outstanding customer service. Staff is super friendly and honest. Really amazing prices with insurance plans for young drivers and new drivers. High recommend To everyone 👆🏽

Ya
Review №40

I have almost 10 years with you guys and it’s the best thing that I ever thank you for everything

Sa
Review №41

Really good service.

Gi
Review №42

Susana has always serviced me and is very helpful and professional. The entire staff is friendly as well

Al
Review №43

This agency has great service with an extremely friendly staff! The receptionist was super polite and very helpful. Would definitely recommend!

Ja
Review №44

Amazing staff! They are so friendly and helpful! Will definitely recommend to my friends and family! Thank you so much for all your help!

Va
Review №45

Susana is the best, very professional and friendly . one of a kind!Excellent customer service.

Ru
Review №46

Very friendly place to go. They give you the right information and have many options available to you. Definitely recommend.

Al
Review №47

Susana is the best she helped me with my SR-22 at a very affordable price ... highly recommend her .

Fr
Review №48

Great service! Prompt and attentive. Martin was able to get me a great rate

An
Review №49

I love that this agency has a referral program where clients can get gas cards and donations to local charities! Totally recommend

Pe
Review №50

Good service and Im with them over 20 years and still happy with the agency

An
Review №51

This agency even has registration services! Outstanding hospitality & customer service! Would recommend!

He
Review №52

Excellent service. Ill recommend this place. Iris was very welcoming and helful.

An
Review №53

Susana was very helpful with the process of getting my car insurance policy. She explained every thing and answered all our questions.

Ro
Review №54

I am really glad I decided to come here. They are very friendly and know what theyre doing. I didnt feel like I was being sold to and they helped me choose the best policy. I couldn’t recommend them enough!

je
Review №55

Really good customer service since the first day I purchased insurance here.

1s
Review №56

Good service and very helpful with thier clients would definitely recommend to other people

Cl
Review №57

I am new to car insurance and they made the process easy. Thank you!

ar
Review №58

Perfect stop to get ur car insuared.. Susana is very helpful and friendly and best person u can meet to get your doubts cleared and price will be offered to you most convenient in your favour.

Da
Review №59

The agency is great. Very helpful and nice.

Ru
Review №60

Neighborhood Insurance Agency is very friendly and informative. Very pleased with the service they provide.Highly recommend.

Br
Review №61

Welcoming environment and very friendly service.Made changing Insurance simple.

Ch
Review №62

Had great experience working with them highly recommend this place to anyone.

Co
Review №63

The best service I ever received. Thank you Neighborhood insurance agency

Sa
Review №64

Good price good service. Very recommended

Lo
Review №65

Great service and always friendly. Definitely recommend.

Ge
Review №66

Excellent customer serviceGreat explanationGreat price

Gi
Review №67

I have many years with neighborhood ins agency. Very pleased

Da
Review №68

People are very prfessional and go above an beyound as far as service im a very happy client

Op
Review №69

Staff is very helpful with getting our family cars insured.

Ja
Review №70

Excellent Service! Susana clearly explains how the policy works . Good experience for it being my first time getting insurance.

Bl
Review №71

I recommend to all my family and friends to neighborhood ins agency

He
Review №72

Great customer service very helpful on what they offer you

Ju
Review №73

I started from 2002 with neighborhood insurance agency and very recommended

Ed
Review №74

Great Servie! Susana was very professional.

Du
Review №75

Very helpful, especially Susana Lam. She is very kind, come and look for her.

Mi
Review №76

I recommending neighborhood ins agency . its excellent

An
Review №77

Manu years with this agency very helpfull

Cl
Review №78

Susana was very helpful and very cooperative i would recommend to anyone

Ri
Review №79

Great service . Susana is very efficient

Ev
Review №80

Great and friendly people who provide excellent customer experience! Thank you!

Si
Review №81

Many years happy w the coverage and service

Ge
Review №82

Custumer service is nothing but the best.. *****

Sa
Review №83

I like their service and good rate

Bl
Review №84

I Like their service and very pleasant to work with

Ma
Review №85

Very nice and helpful with explaining the policies :)

lu
Review №86

Ive been long time with this agency. Happy with it.

Ju
Review №87

Good price and great service

Ma
Review №88

Awesome princes and great customer service!

Lu
Review №89

Good price and great service

Ki
Review №90

Great service ! Truly appreciate the insurance !

No
Review №91

Susana was AWESOME! Highly recommended!

Be
Review №92

I Like the service and price. Well explaination of my coverage

Ki
Review №93

Susana is awesome and very helpful..

Es
Review №94

I like the service and well explained

Da
Review №95

I like the agency. Help me to solved my problem

Je
Review №96

Great service very friendly, and helpful;-)

jo
Review №97

The people are very nice here

Li
Review №98

Super kind agency and great prices

Do
Review №99

Recomended and you could win on the referral program

je
Review №100

Good and fast service.

Information
100 Photos
100 Comments
4.9 Rating
  • Address:600 S Grand Ave #101, Santa Ana, CA 92705, United States
  • Site:https://niacoverage.com/
  • Phone:+1 714-285-9990
Categories
  • Auto insurance agency
  • Insurance agency
  • Business management consultant
  • Commercial agent
  • Home insurance agency
  • Income protection insurance
  • Life insurance agency
  • Renter's insurance agency
Working hours
  • Monday:10am–5:30pm
  • Tuesday:9am–5:30pm
  • Wednesday:9am–5:30pm
  • Thursday:9am–5:30pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5:30pm
Service options
  • Online appointments:Yes
  • On-site services:No
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