An insurance premium is the amount of money an individual or business pays for an insurance policy. ... An insurance broker or agent will often earn a lump sum percentage against the first-year premium of a policy that they sell and then a smaller but ongoing annual residual income payment over the policys life.Jan 15, 2021Thank you Walter for saying this was not the case. I went directly through Infinity after the initial policy was canceled and Calle’s Auto Insurance continued to profit off my policy. I only will share the truth when someone who works here makes a joke of what I am speaking to him, maybe he needs to go back to school. Have a great day and a good week.

Agent JASMIN RIOS steals money! I wrote my whole experience and they erased it. Super sketchy place!!

If I had to choose between all of the auto insurance places, I would come here the service is A1. The insurance specialist that I worked with got me the best deal possible. I shopped around before going there and the price was unbeatable and the agents were great. I would highly recommend this place for any insurance needs. The agent by the name of Juana help me out I would highly recommend anyone go to her.

So I don’t really write reviews unless I feel that something or somebody extraordinary stood up and stood out and so at this time I would like to give some kudos to a person at this insurance company Karina. So to make a long story short I just started with this new insurance and it has an auto pay feature that I had put in place right away and something went wrong where the my information was put down wrong by another agent that opened it that all star general and she ended up leaving and I did not know that till two months later and I was having issues last month and this month and this month they actually ended up canceling my policy and I had to reinstate it But with an extra $10 reinstatement fee and a five dollar processing fee at no fault of mine so once I did that I was bounce back-and-forth between All star general and Calle and the holder of the policy which was confusing itself I spent way more time like almost 2 hours going back-and-forth of people pushing blame and nobody taking accountability for this in when it was simple to just for customer satisfaction is refund me so today I actually spoke to Karina and rented some more and told her that I didn’t believe Callie was responsive I thought it was all star they should be responsible while she stuck she stood up and she actually went to bat for me and got me the refund from them so that’s great customer service to me and that’s how you hold my Business and I’m loyal! Kudos to you KarinaAlso they have the best rate than anybody out there I was for my full coverage is 135 or 137 everybody else was a minimum of 150 and higher

Karine is an.amazing agent. With the service she provided me was just pure exceptional. If anyone needs car insurance Calles auto is your go to, and ask for KarineThank you again Karine for the great experience you have provided today.5 stars........... :)

Karina is a awesome insurance agent she worked with me when I was in a struggle an she never just said forget me an moved on. She alway helped me talked me through did what she could to help an keep my car insured she amazing. An truly a place id recommend for car insurance ask for Krina, tell em Chris sent you ! 🤘🏼🤘🏼

I needed an sr-22 and I got it taken care of right away for a very reasonable price. Thank you Calle’s Insurance for facilitating this for me. Thanks Karina

For now everything locks good. Thank you Eloiza for you attention. Ill be back very soon.

Juana is a very good worker when ever I have had any issues with my insurance she has always took an care of it and is always very professional in handling her calls

The insurance team is very helpful prices are ok I would recommended eloiza ......

Calles Insurance was able to get me very affordable insurance even with a less than perfect driving record. I highly recommend their services!

Saw an advertise of $13 like in photo when i went down it is a false advertisement as expected but i gave it a try anyway since im looking and this was a small start up company. my car is a 2009 toyota corolla and the insurance started at $68 for liability....what?! How is that possible for an small unknown auto insurance!? Would rather get AAA paying that high instead of this! I wouldnt trust it small places like this.

The service was great. Eloiza gave us excellent service.

Careful with these people they dont get the job done i had auto payments and removed one of the cars out of my policy and they still charge me not 1 month 2 months . i try calling and they txt me back. And as soon i told them i wanted my money back they never answered i no longer work with them but be careful with them.

Yea this is definitely the place to go, people here are so friendly. They always welcome you with a smile and a bottle of water. love them to death. I came in today to add a new vehicle to my policy and they made it so simple. In and out in less then 15 minutes. they even lower my monthly payments. Like how do you lower my monthly payments when adding a new car to my insurance? these guys are amazing. I definitely recommend them

Wow, love this place, came to get a quote because I was waiting for my food next door and left with a new insurance policy. I Couldnt pass up their quote. They saved me over 800.00 a year. My driving record is not the greatest but I had a feeling I was over paying. These ladies seriously know their stuff. They even canceled my old policy and got me a refund. Couldnt be happier. They made it so simple, I called my mom to tell her and they saved her money too, she is coming tomorrow to get her policy started. The staff is amazing, they great you with a huge smile, offer you water and make you feel at home. this place deserves 10 stars. Thank you Calles Insurance, I wish I could scream to the whole world how great you guys are. : )

My agent, Juana, is amazing!! She’s knowledgeable, personable, and efficient!

Ifnyou have any question, juana is the person too see. Best result.

Great rate. Terrible customer service. You get what you pay for

Be careful with late payments, they charged me more than double my monthly for a “re-instatement” fee.

For the owner about a month ago I took a policy with you which I liked the price The only bad thing is the bad customer service that the ladies are giving, at least a good day or good afternoon or a hello.

Karina is very helpful, and great

5 stars for juana

I was there today with my mom. And the customer service is awful and the explination they gave her as to why her insurance policy went up 2 in a month did not make any sense..I dont recommend this place at all..Maribel Mata

Worst customer service, bunch or reckless idiots

Worse customer service ever!

The information they provide you is incomplete. When you call to buy insurance, they take care of you super fast. But when you have doubts to clarify something. They leave you on hold for a long time and then they answer you and do not solve your doubts.

Very good service and above all they got me a very good coverage at a good price. Ask for Eloiza Flores

They are very friendly and very good insurance

I received a good treatment and service from Miss Eloida who attended me. I greatly appreciate her help and professionalism in serving me. And Reply to allMy Questions about the car policy I was asking you. Thank you very much and also offer different options to the public.

They did not go to this place, they charged me 3 months with another name after I got tired and when I realized it, call and a lie said give me your credit car number so that they do not corrode you and also your Imail.The very kind women but they look for how to charge you more without less coverage

Great deal ...

The service was great thanks.

Bad, bad staff in the Santa Ana office starting with Kimberly Medrano .. They do not respect the collection that comes in the bill or the charges for interned ..