I needed a form faxed went to office max and they faxed the form for me quickly and employee was pleasant.
Staff on May 26th 2021 evening hours is lazy.
I couldnt find anything I needed at this store, the customer service was as helpful as a flat tire.
Employees need to get off their phones to assist customers. All I needed was a phone charger but I had to get it at Walgreens.
Fast service. Was able to order some documents that I needed to be printed out online, and picked up from store within the next few hours.
Train your staff better, and provide more than one cashier. I waited for 10 minutes and then gave up.
I personally love this store just because of the cute office supplies I can use to organize my classroom, home and life. 5 stars because I like the cleanliness, products and the employees have always been helpful. I do wish theyd sell more kids supplies like paints and such for me to grab on my way home for my classroom. That selection is really slim, but theyre an office supply store not a craft store so the fact that they have kids supplies/classroom supplies at all is nice.
I actually did not want to leave the 1 star, but that was not an option. I went to the Officemax in Sanford, NC to purchase a desk that I had seen online and wanted to purchase. The website reflected that Officemax in Sanford had 2 of these desks in stock. I drove 30 minutes to Sanford Officemax only to be told by the MANAGER that they did not have this desk in stock. I explained the the (so-called) manager that I had been online and the Officemax website reflected that this store had 2 in stock. TheMANAGER then proceeded to tell me that you cant go by the website. It has inaccurate information. What kind of customer service is this? Also, on top of thos, she was very rude and has no customer service skills at all!!! I a m not sure what qualifications thos company is looking for in a manager, but obviously they dont have very high standards and do not expect much from managers! Bery dissatisfied. I would not buy from this co.pany now ever again!
I ordered a laptop online for 1 hour pick up. Shortly after placing my order I received an email that my payment method needed to be updated. After updating my information my order then said processing. I went to the store about 2 hours later only to be told my order was canceled, on their end. Although I was already charged for that order. I asked the associate what I should do and his advice was I cant just give you a computer, we have nothing to do with the website. Call the 1800 number. After about an hour on the phone and the woman insisting my card wasnt charged, she finally said my money would be refunded within 24 hours. Now 48 hours later my money STILL has not been refunded and I am told in order to get my money back I have to contact my bank and despite the charge. Never again will I buy anything from office Max.
Only disappointed because I had a coupon that was only good for regular priced items. This also means everything in the store was on sale which is a good thing. Customer service is great in this store they really tried to help out. My thing is if its always on sale how can you ever use a coupon?
Returning an unopened telephone was easy. Went to cashier, gave telephone and receipt, and my card was credited for the return. No problems.
I love their office supplies sales. I save a lot. I bought a computer for school and it works flawlessly. Staff is friendly and willing to help you if you need any help finding something. :)
Great store for purchasing office supplies, printers and copiers. They also do fax and make copies. They can add a spiral to some books. They tend to be a little pricey, but where else can you get a good selection to choose from in Sanford NC.
Found what we needed. Checked out fast and accurate even though we had pile of small items. Thanks!
Great customer service experience today with a very nice lady named Brenda. Great job Office Max in finding her!
I alwaus enjoy going into this store. Everyone i have encountered is always pleasant and so helpful.
This has everything! For your business or computer needs.The sales associates are friendly and very helpful. I will definitely be stopping by here again. =)
I had to hunt down an employee to help me. And the smell of these employees. . . BO and cigarette. I can still smell it on me. 🤮 Otherwise, the guy was helpful once I got help.
Employee who helped me was extremely nice. The cashier had a fantastic personality
Nice clean store and well stocked.About the only place to get data supplies and hardware in Lee County.They could hire a couple of more employees to help but the ones they have are helpful.Beats driving to Cary or Fayetteville,
Good selection. Good prices. Staff lacking in customer assistance.
Patrick was great! He was very helpful and answered all of my questions.
Friendly workers and clean organized store
More employees than shoppers. Brittany and Beth were very helpful.
Sales associates apathetic and unhelpful. One rolled her eyes at my husband. Cashier took five minutes to correct items that didnt ring up correctly. I was on the verge of walking out twice, but decided to make this my last visit instead.
Great Service and a very good amount of products !
You can find standard office supplies and some really cute ones to make your desk shine
Best local supplier for stationary and office supplies.
Got all ur office necessity but lil high on prints
Not a big selection but staff was helpful.
I dont come often, but the store is always so bright and shiny clean. The staff are helpful and friendly.
Went to fax 4 pieces of paper off, and cost almost 10 dollars. This store is normally high but dang
Helpful and nice employees
All you need to do is stroll through this store and price -ANYTHING-! Then, write your own review.Just ridiculous.
Good selection of products, pleasant employees, quiet atmosphere, decent prices.
They had what I wanted. Typical office Max. Not excited about it.
Good service. Prices are high for certain things.
Seems to stock less items than other chains... good service though...print shop is very handy
Best place in town for office supplies.
They had trouble with doing the credit card processing but they all worked as a team to figure it out and helped us with our purchase of 2 laptops, I apreciate the help and service they gived us
Clean, organized, friendly, and always willing to assist.
Horrible customer service, nothing actually in the store, and prices that are not even remotely competitive. Get what you need from Wal mart or an online retailer.
Very very busy! Needed two people in dept.
They got everything you could need and if for some chance they dont theyll order it
Some old lady with blone hair that work there was so hate full
Very pricy but a nice place to shop
Friendly, clean, and well-managed store for all your business and office supplies.
Grandson needed school supplies Walmart and hobby lobby didnt carry it and was helped and found exactly what he was looking for.
Good selection and alright employees
Good prices.
Brenda in the back was unpleasant and negative, was rude to the young man that was helping her, to help customers.
Very helpful but products are a little over priced, I think.
Great place to shop
All I needed was a paper scanned and he literally forgot about it, I was there for like 40 minutes.
Good customer service
Very efficient
The place to get office supplies in a pinch. Slower service though.
Save more than advertised price
Very helpful
Everything you need for an office.
Very helpful
They help me out
Only office supply store in Sanford
Very helpful guy called Abrian