This is not my first time going to Christian Brothers and it surely wont be my last.I will recommend them to anyone for their services. They are polite and very helpful/friendly.If you want great service for your ride, I suggest you ride straight to Christian Brothers.
Very swift and diligent in completing the repairs and communicating updates via text. Even picked me up so I didn’t have to uber when picking up my car. Excellent work
Had a 2008 Nissan Pathfinder with EVAP problems, fuel tank problems, and cam sensor issues. Had to split my repair to two visits due to money issues on my part.Super solid repairs, only took em a day each visit. Theyre super nice and professional with my monetary restrictions and getting the work done on a way that suited my needs.Loved the electronic diagnostics sent right to my phone. Also appreciated the play by play breakdowns of the diagnostic, and estimate. And got text message updates every step of the way.The price of the work was a -little- high, but for the quality of work and professionalism, I truly do not care. Amazing value for the safety of mind that everything was fixed. After repairs, I could immediately tell my SUV ran better. No more stalling or fueling issues. Ill not only use them in the future, but recommend them as well.Huge props to the people I worked with at the front desk for being informative and willing to work around my financial issues.
If you listen to me don’t ever take your car there. They will scam you out your money....they charge me $600 for a starter. I was able to replace it for $200. They are liars and scammers. DON’T GO THERE.!!!!!!!!!!They should be reported for over charging and high prices. I wish I could give them 0 stars
Kevin was so professional and personable. He explained everything about my daughters Jeep that I didn’t know and needed to know. I also needed wiper blades with my oil change and they were able to generously accommodate me with them. Kevin even served me coffee and one of the other workers checked on me often as I waited. Their waiting lounge and rest room was very clean; rare for a mechanic shop. If you need any work done on your car, new or old go see my new Auto Family at CB.
Christian Brothers Sandy Springs upgraded my 2020 Toyota Sequoia trd pro brakes to slotted rotors, better brake pads, and high temp brake fluid. Very happy with the quality of work and experience.
I was skeptical as it’s a Chan and we all know how mechanics and shops can be shady. I assumed “Christian” was just good southern marketing. NOPE. This place is great across the board. From a clean shop with honest friendly staff to fantastic upfront communication and fair pricing and super fast turn around. Oh yeah and Toby Mac was playing on the speakers when I walked in. I’ll be back. Hopefully not soon but I will A++
I am very satisfied with my experience at Christian Brothers Automotive Sandy Springs. I went there for an oil change and was blown away by the quality of service they offer. They offered me a ride, a water bottle, and free cookies while I waited. My car was completed at the exact time they said it would be and they did not try to up-sell me anything I did not need. These are good, friendly, honest, and hard working employees and I will definitely be coming back for all of my future Car Service Needs.
Grateful to Kevin and the rest of the staff for their thoroughness and honesty. I had big issues and a small budget. There were no surprises, no pushing, just an honest, lets get you safe and work on the rest as we can statement. Ill never go anywhere else.
Everyone was professional and courteous. They were fair with their charges and itemized labor and parts. The car was repaired in a timely manner and they drove me to where I needed to go while I waited on the repairs.
Had vehicle issues ailing me for awhile, went to Christian Brothers and they swiftly resolved the issues.I cant wait to get my SUV back.This business is unmatched.They are Excellent 👍.
Were able to take my car with a days notice. Professional. Friendly. Explained services required, needed, and upcoming suggested in future. Clean waiting room. Just the name, Christian. Just wish there was one closer but I drove 8 miles because I wanted to support this business.
I always enjoy going here. Their prices are a little high. Yet, I know that I will receive quality work. As a woman, this is important to me.
I took my subaru the other day and the mechanic could NOT find the dip stick for the transmission fluid...... I found it under a minute once I got home, wouldnt recommend to take any Subaru vehicles to this place. Besides that they did not charge me to inspect my car.
These people have good reviews for a reason. This is the shop where you SHOULD do you maintenance. They say devil hides in the details, but with these guys, theres no devil, and theres no hiding. Straight forward professional job and clear explanation whats done. They also gave me the best price probably, which is also a big factor. What else can I say..Got my car fixed, got a professional and friendly attitude, got a place I can trust.
Christian Brothers in Sandy Springs was great! Very professional and friendly and made me as a single woman coming to get my car looked at feel comfortable. I truly appreciated that!
They wont let you bring your own parts. They insisted that I use new dealer parts. They wouldnt do a head gasket repair, only a new engine. There good, professional, people but if youre on a budget, go somewhere else. This place is for high end luxury cars and people.
The guys at this automotive shop are amazing!The communication is top notch! They let you know exactly what is going on and no hidden fees, they let you know all cost up front; big or small! If they work on your car and need to get in contact with you they will call or send a text message, just amazing at communicating!
Excellent service and professionalism. Clean and comfortable waiting area, super attentive staff. Just an all around great experience. Thank you.
Christian Brothers is a great repair shop. They were kind, thoroughly explained the issue and made sure that the problem was corrected. They even dropped me at home and picked me back up once my repairs were completed. If I need a repair shop in the future, I wouldn’t hesitate to use them again. Everyone I cameinto contact with was great.
Really friendly staff, efficient and done in a timely manner. If you live close by they offer you a ride home and back to pick up your car - which is really nice. They also gave me a courtesy inspection just to let me know other issues with my car - but did NOT pressure me into spending more money or getting more work done, which I loved. A lot of other shops try to scare you into spending more money. Also, I didn’t feel rushed or neglected. The prices are similar to other shops but for the niceness of the guys working here among other things I had a good experience. Thanks!
Every time I use them it’s a great experience! Credit goes to Marcus for making this time great.
Christian Brothers performed a complimentary diagnostic when my temp. gauge was registering hot. They gave me a thorough report and topped off the coolant, gave me a great quote of recommended services, and also provided a courtesy shuttle so I could drop of my car. The waiting area is clean and spacious. Very professional staff. Will be taking my car back for recommended service.
They were professional, well-priced, and on time. Also, they were very quick to get quotes to me, which was really helpful. I’ll definitely be going back!
I am really glad I found CBA. I received a very warm welcoming from John who initially made my appointment @2:00pm. He was very Professional, courteous and polite taken charge. Their entire staff was very Professional and knowledgeable. I needed an oil change complete diagnostic & tuneup. Rotation of my tires & balance. Check my power steering, brakes. I didn’t have to worry taken charge and as I waited kept giving me an update. Completed the necessary repairs. When I left the shop I was amaze how different my car drove. I could tell I had work done on my car. It ran so smoothly. Being new to Georgia and always having the Toyota dealer service my car was a change for me. Had I not received that invitation from them I never would have known about them. They knew I take good care of my car. They gave my car a complete work over. Good looking out. I was so happy and tickle. I was so glad that they did a great job and let me know what I needed done and fixed it. I really appreciate CBA. I know exactly where I will be bring my car. Their entire staff are very professional & Knowledgeable and courteous.Thank You for your Service!Janice B.
Great service. Very knowledgable. Easy to work with and very professional!
Great customer service! Called ahead to ask if they could align my car with an aftermarket camber kit. They agreed that it was no problem and for a very good price. I called a few other places that did not want to touch the car. After I installed the kit, brought the car in misaligned by quite a bit, but their team aligned it within spec and also set it to minimize tire wear. I picked up the car late afternoon and left. I wasnt positive, but after driving a few miles home, I thought the car pulled to the left. It didnt make sense as I looked at the after alignment measurements and all looked very good. I called them right back as I planned to go in the next day to have it looked at again. I was expecting some resistance on the call but they were VERY polite and welcomed me back to check. I drove more the next day and all was good. I think the car pulled to the left on some slanted roads which would make sense. Its now been several days and car has been driving straight and feels smooth. Thank you Christian Brothers!
Had the best experience with this location! Super friendly staff members, very swift service, and I felt like I was valued and well taken care of! Highly recommend this location! Everyone is so great here!
My experience here was absolutely outstanding! They staff was great and the kept me informed during each step. They did my diagnostic but was a bit too pricy for what I can afford now. I will use them for the future. Great customer service!
Very professional staff team. Always willing to answer your questions if any. Will not argue with you even if you are upset. They also will inform you if other work needs to be done with vehicle! They are great I would refer them to anyone!
Great professional customer service and efficient and thorough inspection and repair of my vehicle. I have used this auto repair facility for some years now and highly recommend them.
The guys at Christian Brothers were very helpful, and easy to get a long with. They fixed our car quickly and explained what caused the issue.
What a GREAT group of automotive specialists ! My car needed an alternator and battery. They were courteous and very professional . They kept me up to date from the very beginning . I did my research and the pricing was very fair. I thought it would take a few days to fix but it was ready in 24 hours. I would recommend Christian Brothers to anyone and I would definitely give them a 🌟🌟🌟🌟🌟 rating !Thank you for a job well done !Update... To original post.. After 2 days after my car was serviced and I paid a lot of money, I was back in the same situation. The stars are going down. No communication as to anything. Just a ride home. Really....now its the weekend and ... Their closed... I have 2 jobs I now have to find a way to get to
Found my issue fast, fixed it fast, kept me informed, and was professional throughout. Quality auto service!
Went in for confirmation on a particular coolant bypass pipe leak, was told I need a new engine. Not even going to mention the price. Replaced part for 50 bucks and 2 hours myself and it runs fine.
This repair shop is awesome their repaired my issues and also worked with my warranty they kept me in the loop on repair time and also picked me up from home to get my vehicle back 10-10
Excellent service. Fair prices. Kept me informed. Will certainly use them again.
Today was my second time going and I have to say that I love the service that I received! I waited to make a review to see if I would receive the same level of service and CBA does NOT disappoint! They are extremely friendly, professional, and punctual. They even accepted a walk-in client that did not have an appointment and took him right away. Not only is this a convenient location, the online booking process is simple and easy to navigate. I am extremely confident in saying that my Chevrolet Malibu will be right back there whenever it is time for another oil change. Thank you again Christian Brothers Automotive!
The absolute best service! Stephen was amazing and having a courtesy ride back and forth was so helpful!Highly recommend this place for all your auto needs!
Great auto repair shop and good prices. The complimentary shuttle service is a plus. Highly recommended and military friendly!
Amazing service for my Toyota Camry. They are super friendly and very responsive. Best mechanics I’ve ever been too. This is now my go to mechanic
They checked my engine light for my 2017 Hyundai Sonata. It read a code that needed to be fixed with the dealership. The rep at the shop didn’t even charge for the diagnostic. I’m so grateful for them assisting and would recommend for any future repairs!
Great service and repair. Coffee. Cookies. Will come again.
I really love working with Christian Brothers. They are professional and a good value for my money. I have never felt like I was being taken advantage of. They use a great tool that details the work to be done so I can easily review and approve specific work.
Fast and smooth experience. Great quality work!
Great service. Friendly and professional. Will use again.
We had the best experience in June 2021. Our cars power steering failed - and we came to Christian Brothers for the first time ! They were just marvelous - so quick, so courteous - such a pleasure ! We will be back !!
Lied to and out $4500 after finding out the root cause of the problem. Sent my car in for stalling and sputtering.Had a turbo replaced and couple other things then find out it was the water pump not working the whole time after sending the car in multiple times. Was told that nothing was wrong and then the next day told the turbo was bad after 3 weeks of being changed out.Come to find out the water pump wasnt working and then lied by them telling me that the coolant doesnt go to the turbo. It does. After looking for 1 minute you can tell coolant goes to the intake of the turbo to cool the turbo from over heating which caused the oil to overheat which blew out the new turbo.They dont stand by their mistake of not finding out why hoses and turbo was burt up and basically told its my fault because they cant troubleshoot why my car was having these issues.They knew that the coolant had a issue when the turbo was replaced but rather than look into it they told me it was just air in the system and sent us on are way.Were now having to seek counsel on this and are stuck at square 1 with our car after Christian brothers did nothing but take our money. Just a parts changing shop. Take your car to a shop that knows how to diagnose automobiles properly.
Probably the best customer service experience I have received in my life. Professional, friendly, patient, and the communication is awesome. I will be referring to others and having all of my maintenance completed here moving forward. Awesome company,
The gentlemen at Christian Brothers are wonderful to me and my family. We trust them with all 4 of our vehicles, and they always make the right suggestions, and never give up trying to find the right solution. I highly recommend their products and services.
Amazing establishment. Perfectly polite, worked in a timely manner, answered questions professionally and had amazing prices
This group is truly professional. I have been using them for years now and they always fix the problem the first time and never take advantage of a situation to perform unnecessary work.
This is one of the few remaining honest mechanics left in Atlanta! When he discovered that our problem was not the expensive computer module we ordered, but a loose wire instead, he returned the module and only charged us for the wiring work! He could have easily taken advantage of us, and did not at all! My faith is restored!
When your car is not running right it can be very stressful. Three words Christian Brothers Automotive. Im very impressed with the level of communication, service, and pricing. When it was all done. I walked away not feeling like I had been taken advantage of!! Thank you Christian Brothers.
Very pleased with the servicing and customer experience I had here. All of the staff is very professional and willing to lend a hand if you need a ride home. Much appreciated!
These guys are the absolute best! Great Pricing, Honest work, Great Turnaround Time, Great Customer service.My name is Jason Gilmore, andI have a 2016 Nissan Sentra.These cars are known for CVT transmission problems.. I searched high and low for a good shop to replace it, and couldnt find any mechanic that would charge under $4k, parts and labor with more than a 12k mile warranty. I eventually stumbled upon Christian Brothers who quoted me $2990 for parts and labor w/ 36k mile warranty, which is even beyond what Regal Nissan would cover! ..So I took my vehicle to them. Shortly after the repair, the engine light came on..Needless to say, I was upset because they were telling me they would have to charge me to examine why the engine light was on.. I was irate, because I did not want to spend more money being that I thought the engine light came on as a result of the transmission repair.. The owner Rusty Tweedy assessed the problem with superior customer service.. He did not match my anger, even though I was highly upset. . He told me to bring my vehicle back on Monday morning May 3rd and he would waive the fee..I did so, and when I arrived that Monday he gave me a complimentary ride to my home, while my vehicle was being repaired...If you are looking for the best hands down mechanic shop in Ga, check out these guys.. I promise you wont be sorry!!
I’m very disappointed with the company. I called to get an inspection and I was told it would be 65.00 and when I get there the price jumped to 125.00. I don’t recommend this company at all. I thought inspection are inspections and it doesn’t changed from the phone to in person. I believe I’ve been scammed by Christian Brother’s. There’s some deception in the detail. I’m so disappointed! I’m going to Wade Automotive in Dunwoody. I should have went there first! Theyre devils !
They are super professional and extremely thorough. I appreciate the updates as they were making repairs and the service was prompt. I definitely recommend them and will use them again!
Kevin and the guys took great care of me including a courtesy drop off that might have been just outside their standard radius. Got me up and running and sussed out a tricky exhaust issue. Great work was completed in a clean, friendly and professional environment. Highly recommended.
This was my first time using CBA; Although Kevin/Stephen were very nice and professional, I feel like I got taken advantage of. Let me explain- my car went in on Monday for a bad coolant leak which caused my engine to overheat- CBA recommended that I replace the coolant reservoir and the thermostat after allegedly running a full diagnostic (which they charged 124.95 for); picked up the car Tuesday morning and dropped $867.15 for the repair (my car is a 2014 Chevy Cruze with 122,000 miles) nothing outrageous really, considering the age/mileage on my vehicle. Cool. Thursday morning (less than 48 hrs after the initial repair), I’m driving down Roswell Rd. and my dash starts flashing saying that my engine is overheating- (this can’t be real, right? WRONG!) I call CBA and barely manage to get my car back there. Within an hour, they send me a new estimate advising that my water pump and timing belt is bad. The same water pump/timing belt that passed the original diagnostic on Monday. Another $620 repair. Talk about livid! Why wasn’t this recommended initially? I was told that they had no way of knowing that the water pump/timing belt was bad. HOW??? So the FULL diagnostic test was faulty then? I mean, make it make sense! The water pump/timing belt is a common maintenance factor for vehicles that have 100,000+ miles on them and given the fact that you JUST replaced the thermostat less than 48 hours prior (which is all a part of the cooling system) why wasn’t this mentioned? All for them to charge me an extra $300 in labor costs! I’m not buying that no one could tell that the water pump needed replacing when you just replaced the thermostat and coolant reservoir. Something just does NOT add up! Needless to say, I will not use them again in the future due to my lack of trust and their lack of what seems to be honesty and accountability.Edit: After sleeping on it for a night and thinking about things (this is really bothering me)- I’m thinking that the 2nd repair (water pump/timing belt) was probably the original (root cause) issue (my water pump was spraying coolant, which was the “coolant leak” that they misdiagnosed the first time) and they essentially put a $900 “band aid” on an issue that wasn’t fully addressed (which is why I had the same issue 48 hrs later). CBA prides itself on being “quick”, “efficient” and “timely” - which they definitely are quick and timely, but I hate to say that they definitely dropped the ball on this one and don’t seem to want to accept any accountability.Update: 05/24/2021I ended up speaking with the owner of CBA-Sandy Springs on Friday. Rusty let me air my concerns without being defensive and he just let me vent. The dialogue between us was cordial and he truly understood my perspective and advised that he wanted to ensure that I was a repeat customer and that I trusted them. THAT went a LONG WAY and meant a lot to me. I don’t think I’ve ever had a negative experience turned positive like the one I’ve had with CBA and I hope that Rusty knows that I appreciate the way that my concern/complaint was handled. For that reason, I’ve updated my rating for this business (I left my original concern/complaint up for the sake of transparency and just added my update) AND I told Rusty, I’d give him my word and I will be back the next time my vehicle needs to be serviced or for maintenance. Thank you Rusty for going above and beyond to ensure that my concern was addressed and resolved!
As always great service. Recommend Ben, best mechanic. Fair and honest!
This place is awesome! The level of customer service is off the charts! I felt I was in great hands. They took me home while working on my vehicle, explained what was happening, picked me back up and discussed next steps.
Great service like always!
Excellent service! Comparably priced.....with exceptional customer service. Thank you Kevin
They were very professional and provided an excellent digital report on what repairs needed to be made. They never put pressure on us to make the repairs, but seemed genuinely interested in the safety of our vehicles. Communication was great, they send you regular updates by text and reply quickly to questions you have. I would highly recommend using their services!
They are very accurate and efficient with their work. Excellent timing.
Very professional & friendly service .My vehicle repaired right the first time .
It was very impressive. The communication was very comforting and the pictures of the items we discussed was very very impressive. I am pleased.
Got the job done, very professional and honest. Will come back if I ever have any issues. Highly recommend (little pricey but worth it)
I am very impressed with Christian Brothers! They email you an inspection with photos of what they found wrong, and an estimate where you see the cost and can approve or decline the work. When I called with questions, they were knowledgeable and patient to listen to my concerns. They have a free shuttle and brought me home after drop off, and came to get me later when work was done. I highly recommend them! I went to the location in Sandy Springs off Roswell rd.
I have been using Christian Brothers for years. I have never worked with a company that is more professional. They have always taken my car giving the best service, being very honest about what needs to be done. Highly recommend them!!
Very professional and courteous staff. They inform you about every step and also the exact repair needed. I liked their inspection which was precise. I was referred by a local to come here and would advise others to come here for car maintenance.
Transparent - provided detail of findings, offered written estimate, communicated throughout the day. Car was ready as promised.
I recently brought a vehicle to Christian Brothers for a prepurchase inspection. The level of detail they put into that report (including pictures) combined with valuable advice, both solicited and unsolicited, was in a league of its own! I ended up purchasing that vehicle and immediately having it serviced at Christian Brothers. Steven Botts kept in constant communication and was upfront and honest from the start. I would definitely recommend them to anyone in need of automotive repairs!
Good customer service. All my questions were answered satisfactorily. Their website with information about repair costs seems to be seamless. There was very good communication.I got the AC repaired in my car and got a 3 year warranty so pretty happy about it. I will share an update in the future depending on how the AC keeps up with time.Overall, pretty satisfied with their service!
Very attentive to customer concerns, detailed and accurate estimate, outstanding communication and followup, courteous and respectful, and of course excellent repair work. Oil sending unit was replaced and problem was solved.
The details they provide The Outstanding Customer Service and The Maintenance provided is The Best I have had in years from Local Shops. Do Yourself and Your Vehicle a Huge Favor and take Your Vehicle to them.
Chad and the guys are awesome! Theyre always thorough, Fair and trustworthy . Ive been going there for years and never once been dissatisfied with their service. Great guys!
Very friendly people, got the job done quickly too
Great service. Quick and easy, inexpensive and a pleasant experience.
They done a great job on my van it rides like its new again and the cost was very affordable my family truly appreciates it and they were very very courteous and friendly
I had a problem I believed to be a warranty covered issue, turns out it was not. I was not happy with the service provided at the dealership. So I googled auto mechanics in the area and found this one. I must say the customer service was bar none. They returned all my calls, gave me an amazing price, and provided same day service! Could not ask for more than that. If you are in search of professional services and reasonable pricing. Please give these folks a call. You will not be disappointed!
My experience here was very friendly, helpful, and most of decent people. They went over and above to help me in an emergency situation. I intend to continue doing buisiness with the sandy springs location.
I’ve been to Christian Brother’s twice since I moved to the area. The first time I called I told the man over the phone that I had a leak in my tire. Instead of telling me to come in he drove to my apartment complex to check my tire himself. After he checked, I was told that I’d need a patch. Then he filled it up with enough air to get me to the shop and without any charge they patched my tire. I had picked up a nail. I also had my oil changed and the guys did a complimentary tire rotation. They quickly gave me a detailed, reasonable quote on a few other things my car requires service on. I can’t say enough how much I appreciate their professionalism and kindness. Dealing with cars can be intimidating for anyone, but especially being a woman who knows nothing about it. I never felt pressured to spend everything in my bank to fix things and I appreciated being respectfully informed on what needed to be done to my car. I don’t think I’ll ever go back to another shop. Thank you so much!
Great service. Car runs like new!
I made an appointment to get a car inspection at 7am and they were great! Super Nice, professional, and extremely informative. They explained everything to me in ways anyone would be able to understand and gave me a break down of everything That they did in text and on paper. It’s clear they care. I would definitely recommend.
They were very professional during the entire process. They kept me informed of the progress of my repairs and it was very close to the original estimate.
I honestly, felt cheated. After the complementary full service check they brought up a litany of issues. Yes I knew I’d need to get my brake pads replaced, and air filter; but not all four rotors and my battery replaced (I have had zero issues with cold starting my car). After getting a second opinion we came up with a much better plan of action and the price was SIGNIFICANTLY less than what Christian Brothers quoted. Then to top it off, he didn’t apply the coupon for an oil change (what I originally went in for). The coupon was on the home page, yet the individual ringing me up acted like he never heard of the coupon that they advertised on the home page. Once I insisted they applied it. But that left an overall negative opinion of their service. I won’t be back.
The staff is great, Steve assisted me throughout the process. Their service is excellent and their option to keep you informed through text and photos is wonderful.
This place definitely lives up to its rating and reviews! I dropped my car off around 10am and had it back around 5. They even gave me a ride home with their courtesy shuttle and offered to pick me up after my car was fixed! The gave details and pics on their findings and suggestions and didnt pressure me AT ALL to fix things I didnt have the money for. I LOVE LOVE LOVE this mechanic shop. My 2012 nissan Sentra has a new home. Thanks Christian brothers !
I have a 2014 VW GTI, it started to break down on me on the way to work, I called Christian brothers and they were more than happy to help me, I got my car towed to the sandy springs location and they had an answer for the problems I had in a short time, I approved the work they suggested and it was done by lunch the next day
Excellent service at Christian Brothers Automotive. They are quick, thorough and super professional.
Even though I was unable to use their service this time, I would definitely use them in the future. They were professional from start to finish, even when I told them I was donating the car. Their professionalism didn’t stop. 👍🏼👍🏼
Christian brothers on Roswell is my go to for all things car related! They are so helpful, honest, and want to help. I don’t feel like they are like other auto places, just trying to sell me something. I have brought my car in many, many times... we all know each other on a first name basis. I wouldn’t trust anyone else! Rusty, the owner is a fantastic guy and Chad the manager are both absolutely wonderful! Highly recommend!
Upon walking into the establishment I greeted. I forget the gentlemans name but he was very friendly and helpful throughout our entire interaction. Overall I would definitely come back to do all of my future oil changes.
These guys are great. I went in for a tire rotation and oil change and that was the bill. They did find some other issues, and there was no pressure to do those immediately. Such a change from other services. I did leave with a comprehensive review, and some of the recommendations I chose to do on my own.The service, friendliness of staff, and great use of technology will have me coming back for all my future needs.
Typically Christian Brothers are a top notch auto service provider, but when calling this location for a simple headlight alignment I was told with surprising authority that’s not something they could do and it must be done at a dealership with special tools. My local Christian Brothers in Gwinnett county gladly did the service at fair price and in a timely manner.