Technician was very prompt and friendly. Immediately identified the issue I was having with the dryer. He was able to repair it and have the dryer up and running perfectly in no time. Highly recommend!
Had a great experience! My dishwasher was leaking and was fixed fast. Great service.
This place doesnt even have a location. And they wont even answer the phone. All the reviews on here are completely fake. I dont know what type of scam this is but dont follow it up.
Alex was professional, knowledgeable and courteous. He went the extra mile to ensure I understood the potential causes and he made sure everything was left in perfect condition. Great service!
My washer stopped working on a Saturday and they were able to check it out a few hours after I called on Sunday. The technician, Alex, was very polite and professional. He thoroughly assessed the symptoms, determined the issue, and had it fixed in no time! I highly recommend and will use them again in the future. Thanks!
Drier didnt work well. Friend referred It Is Fixed. Alex was professional and arrived on time. It took him 15 minutes to diagnose and fix our dryer. Would recommend this company.
Scheduling was easy. Thank you for fixing our dishwasher. They fixed it for more than half price of a new one.
Scheduling service was easy and there were lots of available time slots. The technician called 30 minutes ahead and will within the appointed time slot. The technician was quick to diagnose although it was as I expected. The technician was very clear and transparent about the repair and once I agreed to the price, he left and purchased the part and installed it. The company also warranted the repair for 3 months. I could have performed the repair myself but many times these tasks end up being a hassle to preform especially with a busy schedule. All in all, I plan to consider using It Is Fixed first in the future.
Eugene was in my area and was at my door at the time promised. He was nice and professional. Listened to me, wore his mask and in record time he was done! My freezer was clogged and would ice on the bottom. Lately it would make the whole Frigidaire hum... I am so happy this has been professionally taken care of! Thank you guys! I will definitely call you back if I need any other appliance repaired! (sorry... did not take pics of my freezer before and after) :(
They were very prompt and fixed our washing machine quickly. The company was recommended to me by someone in our neighborhood. Appreciate all you did!
Did a wonderful job diagnosing why our washer wasn’t working! An old Chuckie Cheese token stuck in the drain exit! Wry happy with the time he took explaining what was wrong and fixing the problem quickly! Thanks y’all!
I was pleased with the way they tried to help me over the phone before coming out to do their diagnosis. Came back 2 days later with the part and did the repair in a matter of minutes. Efficient, cost effective and easy to work with throughout.
I am so pleased I elected to hire It is Fixed Appliance. Alex was on time, extremely professional, and fixed my washing machine very quickly. I will definitely rely on It Is Fixed Appliance in the future. Thanks!H.Whitlaw
I used the service for a challenging built-in microwave/convection oven repair. I would highly recommend this company and would not hesitate to use their service again.
The appointment setup was easy. When techs arrived they were unimpressed by our late model stove not realizing it was custom made, very unprofessional. Although they repaired the burner, between the two of them laughing and making Russian comments, they did not reconnect the clamp to the stove top. Thus the burner was not 100% repaired, cost of my job $130 less $79.95 assessment fee. I called, texted and emailed Baki and office 3x asking them to return to refasten it. No response! I would not hire this company again. If you do, be sure to double and triple check their work before they leave and paying them!
Had Alex out a few weeks ago to take a look at my kitchenaid dishwasher. Turns our the motor was dead. Alex was able to get the new part and get eveything repaired. He did a great job and was very carful in the home. Was glad I found this company and Alex. Will be using them in the future.
Dryer stopped working Saturday. Called Sunday morning and spoke to Umid who was friendly, helpful, and professional. A technician named Alex then called me and gave me a timeframe. He arrived within the timeframe, performed the work efficiently in less than an hour, and cleaned unit as well. You can pay by Venmo. Reasonably priced, professional team, will have them back out for other repairs when needed. A+
Amazing work. Our tech was patient and knowledgeable. He worked through the problem and made sure we had the best cost. He came twice and stayed after the fix to ensure the refrigerator was working properly again. Highly recommend.
These guys are amazing!! We called them and they came the same day, gave us a reasonable and fair price on the repair (they had to order the part) and returned as promised to make the repair. Their people were professional, courteous and the repair was done flawlessly. I could not recommend them any higher!
Our less than two (2) year old Whirlpool dishwasher stopped rinsing the soap during the rinse cycle leaving a film of dried soap. We called It Is Fixed Appliance Repair on Monday. They scheduled an appointment the following day, Tuesday. The technician (Slava G) arrived on time. He was polite and professional. He quickly diagnosed the issue as a failing pump. He explained in detail the various options available. We chose to replace the complete panel including the pump and water heater. The part was in stock at their warehouse. He scheduled a follow-up visit the following day, Wednesday. Again, he showed up on time. He quickly removed & disassembled the dishwasher. He replaced the parts and tested multiple times. Finally, he reinstalled the dishwasher and cleaned up after himself. We are very pleased and highly recommend It Is Fixed Appliance Repair .
I am more than happy with the service that this company provide. I had other company coming over and laying about issues that we had with microwave-speed oven. Jacob from IT IS FIXED come over and did GREAT JOB yesterday. He fixed all very fast and told us the truth about issue with microwave. Also cost was 4 times less than other company said that will be. I highly recommend “It Is Fixed Appliance Repair”. Great job guys. Thanks so much.
Update: Later the owner gave us a personal phone call And made things right. He worked to resolved the issues that we had. Very understanding of the issues that at hand.Communication on the front end was good. The repairman looked into our issue, while looking into the issue that was with the plumbing. Instead of placing the part back where it came from and stating the issue, he placed a plastic bag over an open pipe now allow it to constantly drip which it was not before. When my husband arrived home, he effortlessly temporarily fixed the drip caused by the repairman. Gathering any information from the company after the repairman left was completely impossible. I though politicians were good at dancing around questions.
This company is so amazing. I highly recommended it. The customer service is fantastic. Abraham arrived on time, he was so sweet and I could tell he knew what he was doing. He charged me a reasonable amount. I would definitely call them Again if I have another issue with my machines
Incredibly unprofessional. The service guy wont park at the designated spot where all service cars parked and refuse to resolve the parking issue. Instead of performing the job, he left. It is the worst attitude and professionalism I have seen. Please avoid at all cost.
I think good service means a lot, especially when most companies treat you like a number. The man on the phone was very pleasant and had a tech out to my house right away. My oven had stopped heating, and they had it fixed before I missed a single dinner. The price was surprisingly reasonable. I would definitely call again.
Very accurate and easy to work with. On time show up and honest estimate. This business is professionally handled and you can reach the customer service at any time should you have any issues which is less likely. I highly recommend their service and I am sure you will not be disappointed.
I made a same day appointment with a $60 service fee deposit. Fifteen minutes before the appointment I called because no one contacted me to say they were on the way. The rude woman on the phone said they’d rescheduled me to the next business day.Mind you, I had a Friday at 5PM appointment and they said they were now coming on Monday, leaving me with a broken refrigerator all weekend. Terrible service.
Jacob from It Is Fixed appliance repair was amazing. A technician that is knowledgeable, fair, honest, and that takes the time to explain the problem and the solution is hard to come by these days. He went above and beyond to accommodate my busy work schedule and diagnosed the issue quickly. Very fare pricing and customer service was top notch. Will use again and highly recommend to anyone.
My technicians Baki and partner arrived on time, diagnosedthe problem and fixed in a timely manner and left the work area as aclean as they found it. Great work!
Excellent service. On time. Careful. Neat. Courteous. Friendly. Smart. Will definitely use them in the future!Umid knew exactly what I needed when I described my refrigerator’s problem over the phone. Jacob came out and started working immediately, after confirming the cost of the repair.
I checked many appliance repair service businesses and chose ‘It Is Fixed’ because they answered the phone promptly, had great reviews, low trip charge, quick availability and they sounded trustworthy. I’m very glad I did!!!Jacob arrived on time, was very professional and friendly, diagnosed the problem with my leaky washer and fixed it quickly. He cleaned up everything well and charged a very very reasonable bill.I definitely highly recommend them!!!
This is a wonderful company! They have exceptional customer service. Umid is great to work with. They have serviced many of our residential homes and always scheduled each appointment on a timely manner. I highly recommend this company not only do they have outstanding customer service their prices are very reasonable!
First of all my husband found them on line called that evening, and they sent a tec. out by the name of Everald early the next day to access the situation very polite and professional, When he was done accessing the situation for 2 hours our refrigerator was fixed at a (very reasonable price)! And this isnt our first rodeo.
It Is Fixed is phenomenal!! Had this company out to repair two refrigerators and a dishwasher that another company failed to get it done. They not only swiftly AND accurately identified the issue but were just as quick and professional in repairing. Additionally, they are conscientious, courteous and prompt. We rated them 5 Stars because 7 wasn’t on the scale.
Tech came out once said he had to order a part to repair the refrigerator. Came back the next day installed the part and refrigerator still not working. Tech came back next day and said there was another issue. Finally another tech came out said the original tech misdiagnosed and tgey can repair it but it will take 10 additional days. Requested a refund and bought a new fridge. I dont think they even knew what was wrong. 🤦🤔
Great service! I was updated several times to arrival of the service technician because he thought he may be late. He talked me through what he was going to do before he did it and then told me the estimated costs up front. When he finished, he again explained what he did and why and then gave me some helpful tips about how to keep my washer in the best condition possible. Mario was excellent and very conscientious. I am grateful to have found you all!
Quick response and diagnosis. Other places wouldnt answer or return voice mail. But $880 to replace fridge compressor - no thank you. I expected it to be high considering the low diagnosis charge, but not more expensive than many fridges are new.
Great company, would recommend to anyone looking for appliance repair in the Atlanta area. Jacob did a great job diagnosing and explaining the problems with my oven and ice maker. The price was fully explained and reasonable. Thank you for the great service!
I’ll never use another appliance repair company. My refrigerator wasn’t getting cold and I called another company out to fix it. They scheduled me for a week out and then couldn’t fix the problem. I called It Is Fixed and they had someone out a few hours later. The tech fixed the issue and charged less than the other company. These guys are the best!
These guys are great! A human picked up the phone immediately when I called, a technician was out to my house the next day, the problem with my washer was fixed quickly and for a reasonable price. They even worked around my schedule! I will definitely call them again when in need of appliance repair and will recommend to my family and friends. Thank you Jacob, Umid, and the guy who picked up the first time I called who’s name I don’t know. Keep up the great work!
It Is Fixed is a great company that I recommend whole heartedly. The freezer of my refrigerator was icing up badly and not freezing thoroughly. They came out the same day. Technician Jacob did a thorough job diagnosing the problem and even showed me pictures to explain exactly what was broken.They had to order parts but came out the very next day and replaced my heating element, thermostat and timer. Jacob respected my time, and even called when he was on his way. He replaced the parts and even offered me a discount as a first time customer. He showed me all the bad parts he had removed. He even offered to help me put the food back in the freezer! He asked me to call if I had any problems.Pricing was fair, Jacob was very professional and my refrigerator and freezer are working perfectly now. These guys are great!
I had a great experience with It Is Fixed (Newman was my service tech). I was told at each step what he was doing and why to diagnose the issue. In the end, nothing was wrong that cleaning didnt fix (this is in a rental property) but Newman stayed and waited through an entire wash cycle just in case -- and then only charged me for the service call! Very fair and knowledgeable.
Fast (same day or next day) response. Parts in stock. Quick repair
I had called another company and made an appointment but they couldnt come for 3 days. Called It Is Fixed and the man who answered the phone was friendly and helpful. He was able to offer a same day appointment and now my washer is fixed! Very friendly and reasonable price.
Great service. Showed up when they said they would! Very good prices and helpful. Would recommend them to anyone!
Excellent customer service, great communication, affordable, and always a pleasure to work with. Very reliable! Will definitely continue to use them for all of our rental properties.
These guys deserve a raise. Seriously.I worked with these guys before when a power surge during the whole Irma fiasco killed my refrigerator. When my dryer started sounding like a rock polisher, I knew who to call.Just like before they were out on the same day. Turns out it was the bearings on my dryer. I thought that when the bearings go out, its all over, you just have to get a new dryer. Nope! They had it fixed for a third of the price of buying a new one. Id like these guys just because theyve saved me so much money, but theyre also very polite and responsive too. I wont ever use anyone else, thats for sure!
Another great experience with these guys. This is my second repair call with them. Jacob has come out both times. He’s does a great job; quick, clean and courteous. Very fairly priced.
Thank you so much for detecting the problem with my dishwasher at your very first visit and fixed it. I wasted so much money prior to find you guys, calling so many repair services in metro Atlanta but no one could detect the exact problem. Also after everything was done I realized that it was the most reasonable quote I got among all the companies.Thanks a lot!-Sarah Larson.
Tech came out same day and resolved the issue with our washing machine. The cost was a little more than I would have expected given that the solution was pretty easy and didnt require any parts but worth it given the respponse time.
Very good
Highly recommend It Is Fixed. Quick response to a refrigerator problem. Technician tested the unit, determined the root cause (poor air flow). Very professional, answered all of my questions and offered some help when I started to address the root cause.
I cant say enough positive about Jacob and the company. He showed up on time, and knew exactly what to do for repair. Wouldnt leave until I was 100% satisfied and he cleaned up after himself! Give them 5 Gold and Platinum Stars! There is no one else to call for appliance repair! Responsive, courteous, knowledgeable, reasonable.
I had my Samsung Dryer serviced by Slava. The service was fantastic. Slava was very prompt and completed the service quickly. It was truly a pleasure to work with it is fixed. I definitely recommend them, and if I have issues in the future I will be using this company.
Quick response to initial call. Great communication before arrival. Had parts already with him. Repaired quickly and professionally. Will definitely use again.
Very responsive, knowledgable, and catered exactly to our specific dryer problem + were very fair with pricing. Appreciate them responding well after normal business hours and even over the weekend to find the fastest solution! Easy to see why they have such good reviews already. Have had them visit for two separate events, excellent both times.
The stove top light fixture original to our home (50 years old?) had a toggle switch get stuck in the on position. Mots electricians did not want to touch a project this size and nature, and we did not want to replace the old Nautilus vent hood, but It Is Fixed said theyd be happy to do the repair. They sent out Mario was punctual, friendly and professional. He did a great job, was very organized, cleaning parts as he went and mindful that his work space is our kitchen— and he even did some proactive maintenance we did not think to ask for. Great work done right the first time. We would call It Is Fixed again in a heartbeat!
Jacob was great to work with! He was prompt to call us back and made himself available on the weekend to fix our dryer. Would recommend this company and will use again
Great experience. Fast and well communicated service, very nice and easy to work with. Arrived on time with proper heads up prior to arrival. Would highly recommend.
I was given a time frame from 5 - 7. The technician that came to my house was very prompt and helped me with my problem. I will definitly use them again for any appliance repairs that I need in the future. I dont give then 5 stars....I give them 10! The politeness and the help they gave me was wonderful!
It Is Fixed Appliance Repair did an amazing job!! They came on the same day and repaired our washer immediately! Amazing and quick service. Would not go to anyone else!
Excellent service. Abraham was very responsive, helpful, and knowledgeable. He responded quickly and was up front with the pricing. I will most definitely use them again.
Kudos to a prompt, professional, and honest company. They came on time and diagnosed the problem with my dishwasher. I had already done a little research as to the problem with the start button. The problem was confirmed by Numan, the technician. He quoted me the part price and labor as exactly what I thought the cost should be. The appointment to replace the part only took a few minutes to complete. The part is factory guaranteed for three months, but It Is Fixed guarantees their work for six months. I am a single mother with two kids, and am always leery when needing to call anyone for service. I will definitely call them again for any future repairs. I highly recommend them!
Jacob from It is Fixed just left my home - 7:37pm on a Monday. He found the problem with the leaking refrigerator, was able to fix it without needing new parts. Explained the problem, the how and why of the fix and even gave a teachers discount to boot. I was so happy with the service and price that I requested he do the whole refrigerator service and coil cleaning. He did so without hesitation and was genuinely grateful for the extra business. He even called 1/2 hour before his arrival time, which was well within the appointed time-- which they said they would. I called this morning, and they were able to come out same day...unheard of! I would recommend IT is FIXED to anyone needing appliance repair.
Numerous was very professional and stayed in perfect communication with scheduling and what work was needed to fix my dishwasher. Now it works. I thought he was an honest person and felt safe having him in my home. I will use him again.
Awesome service for a great price! Refrigerator hose cracked and was leaking down through ceiling of basement. Sent a request for service on their website at 10PM. Received a call by 10:45PM for a service time the next day. Time frame given was 2-4PM. The technician called at 10:30AM and said he could be there early...wow! Repairs done to our satisfaction for a very reasonable cost. Definitely cheaper than replacing the old refrigerator.
I found this company through a google search and found that they had great reviews. I called in the morning and they had someone out the same day. The gentleman who came to repair my dryer, Bakhti was very accommodating, knowledgeable and quick. I will definitely use this company again and would request Bakhti for future repairs.
Wonderful Service! I called today and told them the problem.A repairman called me right away. And within 15 minutes he was at my house. Abraham diagnosed and fixed my broken gas range in 30 minutes .And for a reasonable price. Amazing! So glad I found them!
Professional team. They responded to my online inquiry very quickly, scheduled an appointment for the next day, showed up on time, immediately went to work to diagnose my (electric dryer heating) issue, showed me what was broken, quoted me a price, left for 45 minutes to pick up the part, and installed it the same day. The whole process took 3 hours, which includes totally taking apart the dryer to reach the right parts. I will use them again for future appliance repairs.
Talked to Umid about my dishwasher not working at 7:30 in the evening and Everald came out at time specified next day and fixed the electrical harness going into the power board. Professional, competent, and courteous. Highly recommend.
During one of Atlantas typical summer lightning storms my refrigerator stopped working. Although the power came back online... the refrigerator didnt. I contacted It Is Fixed Appliance Repair and they came by on the same day. The technician, Mario, quickly determined that the Main Control Board needed to be replaced and had parts to fix it! So much better than having to throw out food whenever something like this happens. Definitely will use their services the next time an appliance fails.
Great service. Jacob came and diagnosed the problem. Part took longer to arrive, but he fixed it as soon as he gets the part. I would use them again. Highly recommended.
PRICES ARE AMAZING COMPARED TO EVERYWHERE ELSE IN GA! Umid was very professional and got everything ordered and fixed in the time he estimated originally. Dont look anywhere else you found the right place to get IT FIXED!
Was not familiar with what a clothes iron was.
After seeing their high ratings I was looking forward to working with them to repair my oven but was extremely disappointed. When they came to the scheduled appointment, they didnt call ahead as promised. Once they looked at the oven they told me they would get in touch with manufacturer but they never called me back. I reached back out to them 4 business days later and they said they had called the manufacturer just the day before (which I could tell they never called) and said they never heard back but they would get back in touch with me soon. I have never heard back from them and wasted my time and $40 for a service call they didnt service. So I called the manufacturer myself......
I contracted them online and they called me back within the hour. Made an appointment for the next day. The arrived during the scheduled timeframe and fixed the door latch within minutes. Very fair, polite and courteous.
They fixed my dryer and less than an hour, very quick. Great services as well.
Customer service was great and they had a reasonable price. Thank you guys for fixing my oven definitely was not trying to buy a new one!
Quick and knowledgeable service. The technician also advised me about simple maintenance to keep my refrigerator in good working order.
Believe the hype! This is a great company. I contacted them desperate because the Samsung repair center never got back to me. They were here with in 3 hours on a Friday during holiday seasons, and fixed my problem in under 20 minutes. From speaking with Umid and Jacob handling the repair, overall great experience. Theyve earned a customer for life.
Jacob did a great job accessing our problem. He is very friendly. Arrived early and he is very knowledgeable. Highly Recommend.
Fair service call charge and technicians are very knowledgeable and courteous.
Speedy work. I had a slight miscommunication with the technician (language barrier), and some discrepancies with the charges. Umid came out to personally resolve the issue in a very pleasant manner. I would recommend.
It Is Fixed did a great job on my refrigerator recently. The repairman was on time, efficient, priced fairly and most importantly... fixed my problem. Great job!
My washing machine is 10 years old. I thought I was going to have to replace it because I couldnt get it to spin. They came out right away and got it fixed.My dryer is part of the same set and I had to get it fixed about 6 months ago for a different issue. I went with a different company. It cost me twice and much and they couldnt come out for a week! I wish I had gone with It Is Fixed the first time. If I need appliance repair in the future, I will stick with these guys.
Jacob was quick and responsive, able to come out same day and fix the issue within 30 minutes. The price was steep for the service performed given that it only took a few minutes, but same day service helped somewhat justify that.
Called It Is Fixed to repair an older model built in microwave. The work they performed was quick and cost effective. Very professional and friendly team. Immediately engaged them for another project.
Very pleasant experience. On time and reasonably priced.
Jacob came to my home and fixed our dishwasher with ease. Would recommend to anyone with appliance issues!
I highly recommend It Is Fixed. Our repair man Bakhti was on time, explained the problem with our dryer, and gave me a couple of tips to keep it from happening again. A+
I cant say enough about the timelines and flexibility of this company. I am in the real estate business and have never had a better experience than I just did with this It is Fixed. They came out to my house in less than 24 hrs to service my dishwasher. After discovering that it made more sense to just buy a new one, the technician (Eli) offered to go with me to Lowes and then install the new dishwasher free of charge. All the while maintaining the utmost professionalism.Their prices are reasonable, the experience is unmatched. 10/10 would refer this company to all my clients. Look no further for all your appliance needs.
Ive used It Is Fixed twice now, once for my fiancés oven and today for my refrigerator. Both times they were prompt, professional, fair, and fixed the problems on their first visit. What more can you ask for? It Is Fixed Appliance Repair is highly recommended!
Umid and his assistant did a great job performing a very difficult repair on my large Whirlpool refrigerator/freezer. This required ordering a part, which Umid did very expeditiously. They also worked around scheduling difficulties to complete the job on a weekend. I will definitely call them again if I need any appliance repairs done.
Just had my dishwasher repared, totally recommended. Very professional and fair priced. Will make this company my go to for home repairs.
I called it is fixed on Saturday for our refrigerator repairs and they came the same day, i am very pleased with their service. I highly recommend them.
Jacob is a great Tech, he came by, identified the problem and fixed it, but made sure to check my machine fully before leaving and it works perfectly, were able to get our laundry done and on such short notice too, I would recommend this company to anyone that has any trouble with an appliance, they are very affordable, fast and knowledgable! Id give more stars if I could.
Jacob was my technician. He did a great job fixing my dryer on the same day I called for service. He was on time and very professional!
Our refrigerator was leaking and we called It Is Fixed. They sent Demitri out the same day. He was bale to isolate the problem and repair it. Demitri cleaned up after the repair and he made sure everything was in working order when he departed. We will use this company again for any appliance repair.
Dryer Vent Cleaning GONE WRONG- Technician has no training- he turned off gas to water heater to clean vent for gas dryer. Didnt turn it back on- had no hot water. Called to ask him to resolve and he said his company doesnt handle it. Had to hire a plumber to fix and pay more money. Asked supervisor/owner to call me- no response. Dont hire them.
Thanks for fixing my Refrigerator it like brand new. Keep up the good work Thanks Mrs.Lovings