I had the good fortune to have Ben service my home. The original concern was ants but he inspected everything inside and out and discovered some wasps and spiders along the way. All of these were addressed on the first visit.I believe Ben was very thorough both inside and outside. At the end we had a review of everything he had done, things to expect over the next few weeks, what I can be doing for myself, And what I should keep an eye out for.Im the kind of person who likes to know whats going on and do everything I can for myself. I am very satisfied with my experience with Pointe Pest Control so far and would recommend them to anybody who asks.
Geoffrey was a breath of fresh air and in 5 years he is the best technician weve ever had. He was over the top! I know he was just filling in but I wish he was my regular guy.
Ive never been to these guys personally but I loved the fact that their drivers blocked off traffic cause numerous people almost hit me cause no one knows what a red light means apparently. I was using a crosswalk area and I had the light to go and was walking and nobody seemed to stop on a red light. But one of Pointe drivers blocked the traffic for me to go. So if I ever need pest control Im going here. They get 5 stars for this 🖤
Brent came out yesterday to take care of our quarterly service. Not only did he call in advance to give me a heads up, he also asked if he could come early since his schedule was running faster than expected, which is a bonus! He was incredibly polite and friendly. Wee also took in the interior service, which he was careful in our rooms and friendly with our small dog. Top notch communication and service! Definitely recommend Pointe Pest Control and Brent, and their ongoing service plans! Five stars +++ !
Forrest Gissel performed the pest control service at our house and did a fantastic job! He was so friendly, knowledgeable, helpful and professional. Thank you for the excellent customer service!!
Garrett was fantastic! Thorough, professional, kind, respectful, and super sweet to my dog! I will use Pointe for all my pest control needs in the future.
Brent did a great job. Professional, punctual, and he explained everything about the service he was about to perform. A pleasant experience and I believe his demeanor and personality make him an asset to Pointe Pest Control.
Branton was very professional and caring about the issues we are having on our property. He listened and took the time to walk the areas we were seeing the most activity. This is only our second spray, so we are a bit anxious to see how Point Pest Control works for us. Technician get 10 out of 10.
I called yesterday and two men, Forrest and Fernando came today. VERY professional and polite. Also really well dressed and wore masks the entire time. They examined the entire property and showed me the hornets nests. Yikes!! They actually treated my house today. What a relief!!! i signed up for a quarterly service. Their prices were very good and they guarantee their work. I highly recommend this company!!!!
Ben Jenson did a great job serving my home today. He’s a real professional, knowledgeable about all different types of pest problems/solutions and is a personable guy. Thanks Ben for all of your help!
Inspection was quick, but thorough and service scheduled shortly thereafter. Josh B & Fernando came by a couple days later and swiftly performed the initial service, were very professional, helpful, and explained every measure taken. Will definitely continue to use their services and would highly recommend Pointe Pest Control.
I had a very pleasant experience with both Cameron and Jerome this evening. They both were very informative and professional.
My technician, Jerel, was very kind, informative and respectful. I will definitely use their services again In the future
Great Company. Met with Rob Cummins for the inspection and Forrest came to service the house. Both wonderful people. Very knowledgeable; on time; polite and very professional. I would absolutely recommend this company.Thank you!
I had a great experience! They were able to come out and inspect my home the day I called, service shortly to follow. Fernando was professional, friendly and thorough. Overall 10 out of 10. Would highly recommend!
The 2 gentlemen that show up were awsome and very helpful. If I had a need for pest control again I would definitely call point pest control fast curious and thorough. Any questions or concerns are addressed quickly and did an awsome job getting rid of our problem.
Jerel was not only early but professional, quick and knowledgeable.
I have always had a great experience with Pointe pest control, every time I get to meet their great staff and every time Im impressed with the kind hearted nature they always seem to have in exorbitant amounts and I love every bit of it.They treat my dogs like their own and are always nice to my son.This time I had an even better experience from the last time, Byron and Brent came and meet us at our house shortly after we got home and were very kind and went the extra mile to even help my puppies from the car into the house after they just got home from being neutered, they were drugged and stumbling about not sure who to follow, Byron and Brent were kind enough to walk with me and the puppies to the door so they got inside safe and sound.Thank you Pointe Pest Control for having the best employees!
Kenny and Forrest were both professional, efficient and knowledgeable. Happy to do business with pointe!
Forrest was great. He took his time asking where I had pest problems, suggesting solutions and in treating my home.
There sales guys was pushy and there technician had no idea what he was there to do. Also there pesticide nearly killed my dog and chickens. Wouldnt recommend to anyone.
Very professional Mike and Forrest answered my questions thoroughly. They inspired confidence, Id recommend them to anyone needing pest control.
Daniel was extra helpful. Thanks
Fernando the Technician is knowledgeable, polite and explained the his whole process. He went over and beyond with his service and help. THANK YOU FERNANDO. GREAT JOB!!!
Josh was very professional, taking time to listen and clarify the specific service we needed. He also patiently answered my questions and advised how long his work would take to complete.
Fantastic friendly service! Tommy came out today and was as friendly and professional as you could ask for. He sprayed everywhere inside and outside. He explained everything he was going to do and asked how much or how little we wanted done. We wanted everything done and he was more than happy to do so. We also asked if he would knock down wasp nests in our open walled shed. He knocked down 105 if them! Whoa! He was more than happy to do that too. Very, very happy with Tommy’s service, positive friendly attitude and professionalism and Pointe Pest control in general. Highly recommend!
Ben arrived at the scheduled time. He explained everything he was planning to do and asked if I had any questions. All work was completed in a professional manner.
The guys were on time and very helpful with answering any questions i threw at them. Thanks guys.
Forrest did a good job of explaining t he was doing and whyHe was also very easy to speak with.
Service was great! urtis was very polite! Highly recommend Pointe Pest Control to anyone!
Forrest is such a wonderful sweet man. So kind and mindful. You don’t meet many people like Forrest, just love him
Fernando was polite and professional. He checked all mice traps and instructed on how to position traps. He also sprayed for insects. Very thorough. Thanks.
Great customer service by experienced representative.
The tech, jerrell was very kind and professional. He answered all our questions and explained everything before doing it.
Byron and Fernando were super professional and polite. I have consistently used Pointe at all of my residences because of their great service.
Byron and Fernando did an awesome job on their inspection and even though I am always feeding providing the birds with food thru the winter they still manage to keep me rodent free. Simply amazing guys!
Forest did an excellent job. He was very professional, genuinely nice and a pleasure to deal with.
Forest Jay and Kenny were great! They were informative, friendly and did a great job.
I had questions about their services and their tech Jaryd Mason Took the time to explain what services they provide and the products they use. I would definitely recommend their services.
Bryon and Liz were great, very nice and came out on a Monday last minute notice, Really appreciate all the hard work they do. Great quality!
Tommy had a great communication style, listened and asked pertinent questions, and then treated around my property as per my request. He was very respectful of entering the house and notified me when he was leaving. Tommy updated me when he was leaving. Much appreciate the great customer service and friendly conversation.
The techs were friendly and outgoing. Came in, did what they needed and left. Great company.
Byron and Brent did a great job and were super friendly and professional
Kenny, Forrest, and Anna did a fantastic job getting things going and taking care of me. I will highly recommend you guys.
Sent a message thru their web site to inquire about services. Kenny responded to me within minutes and we set up an inspection for general pest control on our vacation home. He arrived promptly and we set up a contract. He then called and got the initial teeatment set up to come out a couple hours later. Forrest and Brent arrived as promised and completed everything. All were professional, cordial and accomodating. I cannot comment on effectiveness of treatments since we just started. Hoping they will be comparable to the service thus far. Thanks to a three of you for a pleasant experience.
I would definitely utilize Pointe Pest Control. Kenny, Forest and Byron take great pride in there work. Very professional and attentive to our needs at our home. Very respectful. Thanks guys.
Byron and Ronald are both very professional, friendly, and accommodating. Thanks guys!
Our pest control guy was awesome knowledgeable and courteous
Forrest was super helpful. Explained exactly what he was doing and did so in a fast and preice way.
Kenny was our first phone contact and he was very knowledgable about our ant problem (velvety tree ants) and was also very responsive in that our appointment with them was two days later. Forest was the technician who showed up and treated our home. He was also very knowledgeable, personable and courteous. He explained exactly what he was doing and why. He was finished in about 45 minutes or so.
Both Kenny and Forest were very good to deal with, I would highly recommend these guys.
Emily and Kenny where sooo very pleasant. Put my Heart at ease. They were very professional on time and courteous. My heart feels better since they came. And I’m looking forward to a bug and mouse free house!! Thank you Jesus
Pointe Pest Control has been so great to work with! Kenny was quick to respond in getting our needs discussed and service set up. Forrest came and did our service and he went above and beyond to discuss and address the issues we were having and to provide a solution. Wonderful company, highly recommend!
We have (had) a pretty extensive hornet-wasp-yellow jacket issue at our home that was handled by Ron D. from Pointe Pest Control professionally and efficiently. Don demonstrated a service oriented friendly demeanor and he listened to and addressed our concerns. He and Pointe Pest left us feeling like we got bang for our buck. Always a good sign ...
Kenny and Forrest were great!! They were both very knowledgeable and very professional. They were also very personable and very friendly. I would highly recommend these guys!! 👍🏼👍🏼
We are very happy with Pointes service so far. Forrest arrived on time and was very professional and pleasant. We had a good time talking about bugs and football :-). He worked quickly and made sure we were happy with the results before he left.
Byron and Fernando were polite and professional when answering all my questions/concerns. I will continue to use Point Pest. Keep up the great work!
Brent is awesome.
Byron did an awesome job, he was polite, worked efficiently, and left us with a peace of mind.
First time using this company. From the very first phone call they were so nice and helpful! Quick responses back to questions. Jacksen who came to spray the house was very professional and friendly. Explained everything up front so I understood the process. Very good pricing!
Great service! I always feel like they do a great job and I trust them in my home. Tom and Daniel are both fantastic!
Dan made his quarterly visit and treated the basement interior and the house exterior. There were no active insects or other critters, just dead brown spiders in the Point Pest Control glue traps and one large dead black ant in a corner of the basement. No spiders webs at all and no evidence of infestations. This is why I stay with Pointe. Dan is a really good guy to talk to and learn from. Thanks Dan!
Byron and Clint did a fast and professional job!
The technicians for this company are always great! They answer any questions, are helpful and cooperative in addressing any needs that I identify.
I would give more stars if I could! From the first contact with Mikala (sp) over the phone at the office this experience could not have gone smoother. I called at 5:00 PM on a Wednesday and on Thursday late morning Kenny was at the house inspecting my issue and giving me information on what the process was. More importantly he eased my fears with his dont worry, we have got this covered attitude. Kenny was professional, knowledgeable, and patient. The next day Nathan was at the house around noon to apply the initial application. Once again another knowledgeable, and pleasant young man. He was so patient in answering my numerous questions. Point should be very proud of this crew. I have just retired and know the value of hiring the best people which is often times the most difficult part of any business. Point seems to have this covered. It has only been one day since application and I realize that this is a process and not an event. However I feel good knowing that I have a good team working working together. Thank you very much.
Curtis Heintz performed the first time service on our home. He was professional, courteous, and took time to explain everything he was doing. We appreciate that Curtis was extremely thorough, and took the needed time to effectively service our home.
Forrest and Kenny were fantastic! Both were extremely informative, extremely helpful, and took care of our yellow jacket problems! I highly recommend their service!
Kenny and Forrest were great! Professional kind and courteous.
Forrest & Byron & Kenny very professional and quick service, Will continue use of this company.
Our Technician Josh Brown was Friendly, knowledgeable and helpful. He was Professional and did his job efficiently. He even helped me reach some cob webs that I couldnt reach on my own.
Brent and Byron were Professional, friendly, and quick!
Overall excellent service by technican
Forrest, Byron and Kenny were very friendly and professional. A pleasure to work with! Highly recommend!
We received a quote via messenger and had someone out in just a few days. Forrest was extremely professional, treated our home inside and out and explained what he was doing and what it covered. He was great about telling us how the program would work and what to expect moving forward. We are looking forward to a bug free home and shop.
Always happy with their service! They do a great job. Have used them for years.
Showed up on the same day to diagnose the ant problem. Made an appointment for the next day to treat. Both men were professional and on time. Very happy with this company!Thanks so much.
My experience with pointe pest control was terrific. Forest showed up on time and was friendly and easy to work with. Overall great work.
Emily and Benjamin did an outstanding job, were professional and on time. Recommend highly.
Pointe pest is very professional, reasonable cost and always shows up when they are scheduled! Daniel is usually the guy that services my house. He is very nice and professional and is an asset to the company!
I sure like Daniel. Professional and responsive and thorough.
Kenny was very prompt and answered all of our questions. The value of their services seems to be a great deal. My first treatment for carpenter ants happens today. Looking forward to the results!
Byron and Brent were in, out, efficient and knowledgeable
On time, answered all questions, new what to do and did it. We are very happy with Pointe Pest Control.
Forrest is upbeat, knowledgeable and obviously cares about doing the best work possible. He is a plus to your already excellent business and business practices. Its important to also note that I feel comfortable with him on our property and I cannot say that about all contractors and/or technicians that have come to our home over the years. Thank You, Jeanne
Forrest was awesome, very professional and did a great job during our first service!
Emily did a great job with our service today!
Emily was amazing! She showed up on time, explained the process, addressed my concerns and was efficient and thorough.
We’ve had a really positive experience. Steve, the inspector, was knowledgeable, professional, and friendly. He got us set up with Daniel, who arrived the very next day & competed the service. Daniel listened to our needs, was thorough, and kind. I would highly recommend Pointe Pest Control.
Quick to respond, very knowledgeable and Forrest did a great job servicing my property and explaining the ins and outs of pest control. Highly recomnend this company!
Jaryd and Curtis were Fantastic!! Professional, Courteous, Thourough, and Friendly.... There two are gonna be hard to beat! Great Service.... No bugs!
Forest was an awesome tech to have come do the initial treatment!
Forrest,Kenny respectful and efficientm.
I called, and the same day Kenny came out and I elected my house and set me up with the exact service I needed! Donnie came out again that same day and did the service! Appreciate the speediness if this company, love that they came and got it done so quickly. Also, very kind people and explained my questions well. Thanks guys!
Taylor really takes his time to explain what he is doing and why. Taylor is very nice and helpful. Everyone from Pointe pest control has been great. This is our second year with them and are very happy. Thank you!
Forrest was very professional and thorough answering my questions in a very friendly manner.
I just moved to Sandpoint to a new home. There were signs of mice, ants and bats so I called Pointe Pest Control. Kenny, the area specialist that determined the problem and on the next day Dave Thompson the technician who completed the 1st service call. In both cases these two explained what everything as they went through the identification of the problem and then the solution. What I would like to convey to others that read this post is that Pointe Pest Control is not only very experienced in what they do with a great command of the science of pest control but they are also very pleasant to have in your home and treat it as if it where their own. Prompt in response, informative as they work and delightfully engaging. I would recommend Pointe Pest to anyone.
Thank you for your Professionalism.
Kenny Bartlett was the representative that showed up to provide our estimate. He was a pleasure to work with. He was able to schedule with us within 24hours of my call. He arrived timely. He was knowledgeable and professionally with an outstanding personality. I enjoyed my encounter with him and was highly satisfied with the price quoted to take care of our pest issues.
I live out of their service area and Kenny was willing to help me over the phone! I learned a lot from one phone call and kudos to Kenny on taking the time to speak with me!!
Kenny was great! I thought I had pack rats in my attic and he inspected the property and crawled around in the attic with me and figured out it was actually squirrels! He showed a lot of integrity and didt try and sell me a bill of goods and gave me lots of pointers about solving the squirrel problem on my own. I will definitely call Pointe Pest Control for any future issues.