So, I want to confirm the hours of the customer center because I see two opening times listed on my Google maps and calling seems to be the only option. The automated attendant cant answer my question without the zip code for the location which doesnt show up on their listing but no matter what I try to say to the bot, it wont connect me with an agent. Just want to know which time listed is accurate and a bot hasnt the sentience to understand. UPS, your automated phone system is the worst.

I had to drop a package here in order to get it outbound today after missing the UPS pick up truck from 4th street UPS store.It’s tucked away inside the wall/fence of UPS large distribution/sorting facility, but there are clear signages where to park and customer center is located.Prompt & quick service. And there is a plenty of space inside and counter spaces to package up your package and print your own labels.I had my package pre-labeled but I’m certain a staff could help you create a label here as well.

These guys are the best. Whether Im shipping a box that has special handling, international, super critical next day items, the staff are on top of it.

Comedy of errors working with this business. Just have to laugh how many processes they quote as they show how those processes were broken and then they break another process while you are watching. Careful, if they cant deliver because they cant read the address or any little thing is wrong, instead of doing the smart step and sending it back to the original sender they find any same name in an address book and just forward it to that stranger. Once done they refuse to go look for it or leave a note for the stranger explaining it was delivered improperly and to return it. They will just drop your package randomly and wash their hands of it. At least the people at the location are polite as they tell you they messed up but cant help you. They refer you to the 800 number where you get treated like crud. They say you are lying and all the stuff you say is not true. They put you on eternal hold when asking for a supervisor and then disconnect you. They laugh at you and then hang up. Sorry but UPS should go out of business other services lose packages but offer solutions.

They have charged me for a AMAZON RETURN,AND CANT FIND IT F..... . ID

Excellent Service.

Took care of business... even at 730pm

Well run and professional.

Best employees ever

Love it

Great .