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Montecito Excellent Alteration
353 3rd St, San Rafael, CA 94901, United States
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Montecito Excellent Alteration

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La
Review №1

Straight legged jeans and bellbottoms are back in. I used to hem my own pants with these styles but decided I should try a tailor. I realise now hemming jeans and pants should be done professionally. I paid around $18 - $20 for each pair of pants and they look AMAZING.

Je
Review №2

He mixed up our items with another customers. We pointed out our actual items and he accused us of trying to steal someone else’s item, which was of course not true. When I looked at the tags to the pant size to compare them to the other customers items he aggressively ripped the pant tags out of my hands instead of just asking for them back. Unfortunately both our pants and the other customers pants were the same size which did not help the situation. He then tried to charge us a much higher price than he originally stated. We explained to him that there was obviously a mix-up, and he became more and more aggressive and talked down to us. He will find out (when the other customer comes into the store) that we were correct and he mistakenly switched our items with another customers, but we have not received an apology. Unacceptable behavior from a business owner.

Pa
Review №3

Great work. Had a shirt made from a dress. Done on time exactly as discussed. Would definitely bring in additional alterations or repairs.

Pa
Review №4

I took in a 50 year old dress to be altered in a few days. It was a complex job, requiring significant altering, as you can imagine. He did an amazing job, really seemed like magic. I could not even see how he had made it fit my current body! The work was done on time and for a good price. I will definitely go back for my altering needs.

An
Review №5

Well done and always on time. Over the years, hes hemmed dozens of pants for me. Always a great job and always ready when promised.

Ja
Review №6

I called this morning to ask about an alteration but my phone was having issues. After restarting my phone I received a voicemail from who I assume was someone working there. They assumed it was a prank call and proceeded to call me all sorts of names. So yeah, theyre definitely not getting any of my business.

Jo
Review №7

Rather surly over the phone. Decided to go somewhere else.

Information
2 Photos
7 Comments
4.1 Rating
  • Address:353 3rd St, San Rafael, CA 94901, United States
  • Site:http://m-excellentalterations.com/
  • Phone:+1 415-485-1175
Categories
  • Clothing alteration service
  • Tailor
Working hours
  • Monday:10:30am–6:30pm
  • Tuesday:10:30am–6:30pm
  • Wednesday:10:30am–6:30pm
  • Thursday:10:30am–6:30pm
  • Friday:10am–5pm
  • Saturday:Closed
  • Sunday:10:30am–6:30pm
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