Bal was kind, cheerful, patient, very knowledgeable and extremely helpful sorting through complex options for property, auto and umbrella insurances. Answered all of my questions, offered great advice, and got the finalized policy documents completed very quickly to make the policies effective the same day executed. Excellent experience.

Our State Farm agent retired a few years ago and our insurance was transferred to Bal Claire in San Rafael. We couldnt be any happier with the support that we have received since then. We had a very informative first meeting with Bal who adjusted our coverage as needed, and also helped us with our decision to finally get earthquake insurance. Also a big shout out to Cynthia Silva for taking the time last week to review the policy renewal document with us, and recommending some very beneficial changes. She was very thorough, clearly explained our options, and it was a pleasure working with her. We highly recommend Bal Claire and her team.

I had a great experience thanks to Cecilia’s help. She helped me find exactly what I needed based on my landlord’s requests, and she even went out of her way to include extra details specifically for my landlord to see. I was able to call Cecilia and begin my new insurance plan all in a matter of 5 minutes. I will always reach out to her if I need any help regarding my insurance plan as I know she is reliable.

Bal Claire has been our agent for probably close to 20 years.She is the very best- totally professional, always knowledgeable, andhas always been there when we have needed her.During this time, we have had fires and other natural catastrophes on ourproperty, and Bal has given us excellent guidance and helped us whenit really mattered.Truly, she has been and continues to be a blessing in our lives.My wife and I endorse her 100% for all your insurance needs.

I have several policies with Bal Claire and am so happy to have found her and her excellent employees. Their service is excellent - always able to promptly provide the documents I need or spend time answering questions. Their prices are competitive. I highly recommend going with Bal Claire at State Farm!

We had a great experience getting homeowners insurance and rolling over our car insurance to State Farm. Our agent was Cecilia Guiter and she was incredibly responsive and presented all of the options to us. We were first time home buyers so homeowners insurance was new to us. We did our due diligence and compared rates at all the other big names, and State Farm provided us the best coverage for the best rate. We had a really tight close on our home, and Cecilia made sure we had every thing we needed the exact same day as contacting her. Would definitely recommend using her as your rep!

I have been referring my real estate clients to Bal for several years and she has consistently provided not only great service, but competitive rates that are hard to beat. Very responsive, incredibly friendly and highly recommended!!!

Couldnt be happier with this office! My agent, Cecilia, is outstanding! She is quick to respond, overwhelmingly kind and friendly, and has gone above and beyond in service of my care. She has offered great advice, and really walked me through some of the often confusing, complicated particulars of insurance policy. Cannot recommend enough :)

Cynthia was professional, responsive and patient with all my requests and questions about my policy. I highly recommend Cynthia.

Bal Claire took the time on a Saturday morning to help us, even though were not a client, to help us understand our policy coverage post losing our house in a wildfire! Who does that? So appreciated.

I’m so happy with State Farm ! And Cecilia is a plus !! She is very helpful and professional doing her job !

Bal was amazing to work with! I needed to update my insurance so that I could close on a loan, and she was able to get me what I needed in a short amount of time. She was friendly, professional, and responsive. Id definitely recommend working with Bal!

Bal Claire and her team (Cecilia) are fantastic and so helpful!!

I have worked with Bal and her team for over 20 years now and have always been pleased with the value and their customer service!

Just got off the phone with Cynthia. I have to say it was really great getting insurance today! Thank you very much for the insurance!

Bal Claire helped me over the Labor Day weekend, and personally provided me with paperwork that was needed at short notice. This was just the latest example of good service, by her and her staff, of which there have been many over the last several years.

We have transferred our 3 policies to Bal Claire (house, 2 vehicles), whom Ive known through the San Rafael Chamber of Commerce since 2000, after our SF agent of 21 years retired recently.We decided to revisit the cost to rebuild our home, which we purchased two years ago, in the California Delta.Brittany Keyes spent an hour with us, regarding the house options, and emailed us the details within an hour. She was PATIENT, CLEAR, answered our questions THOROUGHLY, EXPERTLY, PROFESSIONALLY.We feel CONFIDENT that our work with Bal & her colleagues will be the 5-STAR, as we enjoyed with our retired agent.

Bal was responsive, thorough, and helpful. Would definitely recommend her to others!

The whole staff is great. I had the opportunity to work with Cynthia and was so impressed with her professionalism and customer service. I highly recommend Bal Claire and her team!

I’ve been a customer of Bal’s for many years. First for home insurance and then later bundled cars too. I always get first rate care and quick responses to my questions. And I like supporting a local business.

This team connects well with customers with information on various available products. Best wishes.

Exceptional service and easy to work with. I bought property insurance with Cecilia and she had me all setup within a couple days.

Professional office with knowledgable staff that take their time to answer all questions. Highly recommend Bal Claire and her team!

Smart, friendly and efficient

Wonderful office with a great team! Bal always goes the extra mile to serve her clients.