Shahiq is the absolute best to work with. Heโs patient with my lack of knowledge and very helpful with any IT related issues. Always such a positive experience ๐
Shahiq is consistently professional, offering prompt assistance. Hes highly knowledgeable and always solves the issue at hand. I also value his customer service skills, as he always remains calm and courteous under pressure. Very grateful for his service over the years!
Overall Service with Sys IT Services is awesome, quick approach with trained professionals. All IT services under one roof.
Provides fast professional service and very personable unlike most tech support services. A big relief to a small business to be up and running quickly.
Shahiq easy to work with and really understands his customers needs. If I ever have problem he is there to help. Highly recommend working with Shahiq and his team
SYS IT proactively protects my business from threats. I recently received an email with a Trojan horse virus and the system quarantined it and notified SYS IT which quickly notified me and scanned my system to eliminate risks. I am very thankful to know they are watching out for me in real time.
I have very little technical skills. Shahiq is super knowledgeable and he was able to fix my computer issues by asking me the right questions and patiently walking me through the steps so he could figure out the problem. I would highly recommend Sys IT Services and Shahiq.
I cannot share how impressed I am with Shahiqs services! Words dont express my gratitude. He is absolutely top notch. Once you work with him you will never look back. He speaks in non tech language and is very empathetic and helpful.
Sys IT Services was extremely responsive when I reached out. Professional with scheduling time and even more knowledgable. Overall the level of service and expertise was great.
SYSIT is the best IT Support service company we ever had. All the IT troubles get solved quickly, and the recommendation for system updates are always up to date. You can trust their support all around! Especially he mostly can remote to your computer and fix issue without always sending a person on site to fix, it really save a lot of time and help us immediately. He has the skills to protect your company and save your time on finding the IT problems.
I could just say that SYS IT is the best IT support company we have ever worked with and while that is true, it doesnt really do justice to how much they have helped us. Especially the last several months, we have found ourselves in some very difficult situations that could have really been disasters if the SYS IT guys werent so willing to help us. But, even the routine stuff gets taken care of quickly. Yesterday, my desktop started running very slowly for whatever reason, so I emailed in with my situation and they remoted into my machine within a few minutes and got it fixed. From my experience, these are the guys you want to put at the top of your list when looking for IT support, they are sure at the top of mine.
Shahiq is terrific. He understands the needs of our small business and has suggested solutions and process improvements to our hardware/software that have been invaluable. I feel our files, and the information of our clients, are protected with the right firewalls and encrypted back ups. Shahiq is also extremely responsive, and responds to requests. We are very grateful for SYS ITs oversight of the IT needs of our firm. A++++ Mary Lin (Law Firm Partners)
Shahiq Dean, the owner of SYS IT Services, is professional, knowledgeable, reliable, and goes beyond the scope of services. He is our โI.T. go to personโ for my small company. When an I.T. issue arises, Shahiq is prompt to return our concerns quickly either by phone, text, and/or by email. If he cannot walk you through a resolution by remote access, he comes right out in a timely manner to provide onsite support. He makes you understand your I.T. issue in layman terms and is very patient to which I am very grateful! The customer service is outstanding! I trust him whole-heartedly to maintain my companyโs computer system and network. His company performance is excellent, and I would recommend his services to anyone!
Our firm engaged Sys IT to be our external IT support around a year ago and it was one of the best decisions we made. As a law firm, we have many applications that need to work together and that can cause some challenges, but Shahiq and his team have been absolutely amazing in helping us navigate through all the technology. They have successfully migrated our systems when needed and guided us on how to maintain the highest level of security with the latest technology. They work off-hours and remotely in order to get any or all maintenance done or fix issues. This makes it so much more efficient and easier on us as it is done with least disruption to our work. Not only do they support us on a day-to-day basis, but Shahiq is very proactive in creating a plan for us and how we should proceed technically; what our needs are, how to prioritize them and how to work within a budget. Their response time and service are top-notch. I would highly recommend Sys IT and their team for all or any of your IT needs.
I have been using Sys IT for roughly the last five years. I was in a pinch and needed someone who had a vast understanding of Cisco programming language, VLANS and had the ability to master complex networking concepts. Needless to say, after calling many businesses - I then stumbled across Sys IT. They quickly understood the jam I was in and had someone meet with me the very next morning. They jumped right in and got my requests resolved and implemented literally within a few hours. I was so incredibly impressed with the communication, followup, integrity and cost.My first experience with this business was tremendously positive and because of that first experience - I have formed a symbiotic relationship ever since. These guys are incredibly knowledgeable, articulate and very good at what they do. From building servers to wide area networking to VMware to disaster recovery.. they have something for everyone. I would strongly recommend this business to anyone whos in a pinch for a technical solution, looking to upgrade their enterprise -- or anyone needing technical assistance or advice on anything in-between. Look elsewhere no more, these guys are as solid as it gets.