Finding competent IT consulting services can be a daunting assignment given the sheer abundance of choices availablein this competitive sector.In seeking end to end IT service providers consumers need not look any further than Robust Networks, and Mr. Bashar Asmar.Bashar and his team have exceeded the expectations of all clients that we have referred to them.Robust Networks excels not only with implementation of solutions leveraging best of breed technology, but theygo the extra mile in taking proactive steps to future proof their clients.I have had the pleasure of doing business with Bashar for several years now, and I can attest to his professionalism and domain expertise.He is attentive, thorough, prompt, and an outstanding problem solver.For businesses seeking a full suite of quality IT consultation and services, I strongly recommend Robust Networksand Mr. Bashar Asmar.- Ken Sadamasa | Etheric Networks | Business Development Manager
I met with Wadih and Eric from Robust Network Solutions early this year, 2019, after receiving a recommendation from a close colleague. We are located in Downtown San Francisco and were in need of a new IT management company for our CPA firm due to the transition of our old provider. After meeting with Robust and several other potential IT providers the decision to move forward with Robust was obvious. The changeover and on-boarding with Robust was efficient and quick while still providing a detailed review of our current system and potential improvements. There were some immediate issues that needed to be resolved during the transition; the Robust team explained the issues, recommended a path to resolve and improve our systems and executed the plan with no interruption to our team. The Robust team is extremely responsive and quickly addresses issues. I truly appreciate the proactive approach and deep technical knowledge that they bring to the table. I highly recommend the Robust team and am grateful that I found them to support our CPA firm.
Over the last two years, Eric and RNS have become valuable team members for our firm. (we didnt realize how valuable until after we began working with them and they began to help us identify and solve for our deficiencies and vulnerabilities) Technology and security are critical to our organization. I feel comfortable with our security (no easy feat in todays world), and theyve brought us to a cutting edge on our systems to the point where I feel as though our current technology has gone from a liability to a competitive advantage. I am grateful to Eric and RNS, and I would recommend them to any business that relies on technology and security.
Robust Network Solutions is the best solution for outsourced networking, security and IT support. Steve and his team are dedicated professionals who act proactively for companies; whether its security, cyber security, IT support from software installation through email and server support, they are the best. Troubleshooting and solution driven IT support is their specialty, customer service is stellar.
Steve Phan and the Robust Team have been amazing. They solve all our IT problems whether be it remotely or at the office. Steve is our main IT guy at work and I can only say good things about him. He is smart, professional, helpful and overall AWESOME. Robust Network is lucky to have Steve.
If I could give Salem and the Robust team ten stars I would. I recently did an office move and was nervous about our phone system and computers being up and running immediately in our new suite because I have worked with vendors in the past who made our IT/Phone experience a nightmare. My experience with Salem and Robust was so easy and seamless! Salem was on top of our move every step of the way. He even coordinated our new service with our Internet provider and was available to make sure everything went smooth the day of our new internet service installation. Then there were the phones. Our last phone vendor couldnt figure out how to set up our phone system and they were in my office ALL DAY. I had to call my husband to come and help them figure it out and finally my husband got the phone system working. Then we had trouble with the phone connection with calls and service dropping for over a year. So you can imagine I was nervous about getting our phone system up and running. It literally took Salem 10 minutes....YES 10 minutes to have our phone system up and running AND our service is excellent! No dropped service or calls. In addition, Salems follow through and turn around time was really impressive. I highly recommend Robust Networks, not only are they excellent at what they do, they make you feel like a valued client instead of a number in a que.
Robust has been very responsive to our companys needs, both in our main office and at our remote sites, for 10 years. Our users have individual access to Robust via the helpdesk, and they often comment on the speed with which their issues are addressed and resolved. With Robusts regular maintenance, on-call services, and IT purchasing, we have saved money by eliminating the need to develop an in-house IT department. With Robust as a reliable partner, we feel secure and confident in our technology infrastructure.
I would highly recommend Robust Network Solutions as they have been able to provide excellent resources for desktop support and Senior IT admin support. They have been able to take on many infrastructure projects while keeping security in mind.
I have worked with Robust Networking Soultions for many years and at different companies. I have also recommended them to many small to mid sized companies. The staff conducts themselves professionally, are knowledgeable and up to date on the technology I use. They install and maintenance all my servers, firewalls and network infrastructure. They can handle multi location Lans including international connections. They are my heavy lifters that allow me to concentrate on customers centric issues.
Robust is a great company!! They are very helpful and always attentive to your needs. I would recommend them 100%.
We are a small firm with less than 10 employees (or slightly over 10) for the past many years during which we have been a customer of Robust Network Solutions. Here are my three reasons wh yI recommend Robust: 1) Extremely responsive. They acknowledge that they receive a request within one hour at latest; 2) They accomodate your need and your budget extremely well and flexibly propose the best solution under the circumstances; 3) Last not the least - They keep themselves up to date for the most current technologies.
Weve been a customer of Robust Networks Sol for several years now and they are always helpful and will find ways to resolve any type of network prooblems. Nick Piotrowski goes above and beyond the call of duty. He helped me numerous times with all my network issues / troubles. hes a real asset to the company.
After interviewing three companies, we hired Robust Network Solutions in the Winter of 2017 to analyze and provide recommendations to our IT infrastructure and network security. The Robust Team delivered a thorough and thoughtful recap highlighting many areas for improvement, increased security and best practices for our industry in the office and remote access for our field operations.This is the 2nd General Contractor I have been with to use Robust and am very satisfied with their knowledge, experience, reliability and efficiency. I appreciate their billing transparency and online platform to approve or question pending proposals.Robust Network Solutions is a terrific resource to have on your side.Redhorse Constructors, Inc, 36 Professional Center Parkway, San Rafael, CA 94903
I have had to pleasure of working with the team at Robust Network Solutions for a number of years. At no time have they failed which makes them a reliable partner.I first worked with Robust at a previous employer. I had worked hand in hand with many of the the talented Robust engineers. Robust brought along great expertise and a highly profession staff. The results were phenomenon compared to previous IT groups we had worked with.In 2016, my current employer was hit with ransomware: our infrastructure was greatly compromised. I knew we had a difficult path in recovering from the devastation of the ransomware. Thats when we reached out to Robust Networks Solutions. Hands down, the choice in contacting Robust was a no brainer: no one was better qualified to help us maneuver through the difficult road of recovery and rebuilding our infrastructure. They came in, recovered data we thought was otherwise not possible to recover, completely overhauled our infrastructure, implemented new security measures, and so much more.Robust offers top-notch quality and services. I strongly recommend their services.
Have been using Robust since 2011. Very responsive to any situation. Have had several emergencies and they responded almost immediately to resolve.
Very professional, smart and polite team at Robust - have worked with them for 10 years! Great group!
Great knowledge and instant service!
Excellent Service Support.