user
Mas European Auto Service
2660 S El Camino Real, San Mateo, CA 94403, United States
Appearance
Mas European Auto Service

Comments
Pa
Review №1

Mas Auto Service has serviced several of my cars and i am always completely satisfied with the results of the repairs, work and customer service. They are always thorough to review and report any existing and potential issues to their customers so that informed decisions can be made to repair and service those issues. Thanks for the great service.

Ab
Review №2

Kevin Ma and his business is simply the best. A friend referred me. In dealing with Mas, they have been professional, responsive. They charge fair prices and provide outstanding value.And Kevin and his staff are courteous and have a long-term business relationship building mentality!Fully and enthusuastically recommend this business!

Cu
Review №3

Been going to Mas European Auto for our 5 cars for past 10 years. Excellent prompt service with knowledge and ethical practice. Recommend highly.

Jo
Review №4

I do most of my own work on my car, I don’t trust a lot of mechanics, but Ma’s met my expectations for what a mechanic should be, the work was done in a timely manner and they didn’t mess it up, which I can’t say for most of the places I’ve been. Thanks to Felipe for being gentle with my rusty east coast car.

Ma
Review №5

We have been taking all of our cars (civic, sequoia, range rover) to Mas for years - they are great mechanics, responsive, quick and honest. Cant recommend more highly

Ma
Review №6

The mechanic team here is very good. I took in a 1998 Volvo S70 T5 to have its timing belt serviced. I received a call the day I dropped off the car with them telling me that it would take slightly longer than expected to finish the service, which was fine by me because I was expecting about a 24 hour wait anyway.When I received the car back, I can tell they sanitized the interior after working on it by the smell. In addition to the repair, they also told me some other issues that should be addressed in the future, mainly an oil leak that they found when checking the oil level. Apparently, my oil dipstick showed virtually no oil left in the engine, so they topped it up for me as well before I got there (charged me for the oil without asking, but it wasnt like it wouldve been good for me to drive off low on oil anyway so I didnt mind it at all).Several months ago, I had taken my car to a different mechanic shop who didnt catch any of the issues that Mas mechanic team did, and I appreciate that they told me about these issues. And when asked, they said that if I get the engine cleaned, theyd investigate looking into whats causing the oil leak for free (unlike the previous mechanic shop which I went to who charged me for a diagnostic and found nothing).The only thing preventing me from wanting to rate 5/5 is the fact that the actual cost of the timing belt service was significantly higher than the initial estimate I was given (the difference wasnt as big as $500, but it was definitely more than I was anticipating). But because of the quality of service and all of the additional info they gave me on the condition of my car, I give them 4/5 and would definitely bring my car back in there for bigger and more labor intensive projects like a timing belt, PCV, or A/C service.

C
Review №7

My second visit to Mas was as satisfying as the first. Very professional, great Customer Service. They are extremely busy but can always manage to fit me in. I have finally found a place I trust to take my vehicle.

Am
Review №8

Mas European Auto did a fantastic job on my Jaguar that was not running very smooth. The place is very clean, and the staff look very reliable and professional... One of the best experiences Ive ever had with car repair, and highly recommend to everyone!

Dr
Review №9

The best auto repair shop in the Bay Area pow takes care of all my cars. They are not like your average repair shops that try to rip you off they are honest and have great mechanic and stand by their work 100%

Ca
Review №10

In this world it is so nice to have a customer caring business that respects and appreciates those they serve. MAs always welcome me like an old friend, offers me suggestions and presents me with choices and recommendations without any pressure. MAs is fair, trustworthy, kind and reliable. It is a pleasure to do business with MAs.

Ca
Review №11

Went in for wheel alignment there. Great customer service. Price is slightly higher than some other vendors but i think its worth it.

Ro
Review №12

Very skillful mechanic auto shop. Worth to give it a try.

La
Review №13

OUTSTANDING knowledge of best repairs without spending too much on anything unnecessary. Quality of service is exceptional! Kevin, Pa and team could not be better. I have taken my 3 vehicles to Kevin Ma for over 15 years.

Em
Review №14

Very friendly, good pricing also, just took a little long but they were busy so it showed good customer service.

tu
Review №15

Clean modern facility. Friendly staff. Fixed my flat tire, at a fair price, whenother repair shops just wanted to sell me new tires.

Ch
Review №16

10 STARSRun to Mas!! Outstanding in every way. We were from out of state and had a tight schedule. Our car had a maintenance issue and we also needed a smog inspection to register the out of state car. Mas advised us, fit us in, and we left in awe of the professional, efficient, expert service we received. Highly, highly recommended. Thanks again Mas!!

Na
Review №17

I had a great experience at Ma’s! I was down the street for a meeting when I noticed that the engine cap was loose and scrapping the road while I drove. I stopped by Ma’s and am so happy I did!!!! Percy helped me out and fixed it for me free of charge in no time. Forever grateful to Percy! Excellent customer service and genuinely cares about his customers. I will definitely come by for future repairs.

Ad
Review №18

Based on the positive reviews that I have read about Mas Auto Repair I took my 2004 Honda Civic to their branch in Burlingame back in July due to an engine light warning on the dashboard. It turned out that I needed to have the thermostat, spark plugs and coils replaced. It wasnt cheap, but I was very satisfied with the repair at the time.A month later I noticed that the engine would vibrate lightly for a few seconds whenever I stopped the car followed by revs. Soon after the engine light came on and I decided to take it back to Mas Auto but this time at their San Mateo shop. I left my car with Kevin for a couple of hours and after I returned, he informed me that the cause was a faulty coil. As this was still under warranty, he replaced all the coils for free and also mentioned that I was missing a cap for the coolant reservoir. He offered the option of replacing it but advised me that if they did they will replace the whole part and was upfront about the charges vs. buying the cap on my own to save money. I appreciated his honesty and felt that he had the best interests of his customers first.Sometimes things can go wrong and problems are not 100% fixed the first time, but a good business will take ownership of the problem and proactively resolve any issues and thats been my experience with Mas Auto Repair. A big thanks to Kevin and his team.

Fa
Review №19

Friendly service, quick diagnostic, and very reasonably priced. Will be back If I need further assistance.

Bi
Review №20

Great service and very nice people! I just moved from a different state. One day, my tire light was on and they helped checked it out. At the end, when I asked how much I should pay, they said it is free! I really appreciate their service and help!

Sa
Review №21

These guys are great! Super service, excellent prices, very clean and professional shop. I purchased tires online and they installed them for me, usually its not a big deal but I purchased tires which were slightly different than mfg spec (harder rubber.) They took the time to understand the different - most shops flatly refused.

Ai
Review №22

Worst experience ever. These guys will run you for your money trust me. My car was overheating and they charged me $460 for the fix. I got the car back and a day after the engine light comes on and the car starts over heating again. I asked them what the hell is wrong now? They said oh there’s actually another problem with the car. And they straight up said it’s going to be a $3000 fix. Are you kidding me? Never coming here again, and I advise everybody to stay away from these guys. They are not honest at all. They will over charge you for something that’s not even broken. They will lie to your face. I wish I could put 0 stars.

Mi
Review №23

Good value. Kevin & Yvonne handle business seriously and professionally. Always recommend.

Ol
Review №24

Was extremely knowledgeable and helpful through the entire insurance process. He knew exactly what he was doing and did his job very professionally. Would highly recommend.

St
Review №25

Im grateful I dont often have car problems but when I do its crucial to have dependable, quick and inexpense repairs close by.

Mo
Review №26

Never returning to this place again, the other one star review is telling the truth.

Ar
Review №27

Had a flat tire and they had it delivered the next day with great service...3 weeks later I need a plug and they have me in and out in 40 min. These guys are great!

Li
Review №28

Great mechanics. They do good work and never push a repair or maintenance that is unnecessary.

Br
Review №29

Weve been going to Mas for years, and theyve always given us excellent and friendly service at a reasonable price. Highly recommended!

Da
Review №30

Professional mechanics. They do good work and never push a repair or maintenance that is unnecessary.

Fl
Review №31

Excellent customer service and knowledge of all cars maintenance5 stars

Pr
Review №32

Very professional guys. I had a scratch on my rear door and Joe made sure that the paint job didnt just appear like patch work and also managed to return my car on time.

Fu
Review №33

The only place I go to for auto repairs. Best in the business.

Pr
Review №34

Pretty good place. Honest pricing. Would recommend the place

Re
Review №35

Great people and great service. Ask for Percy and youll be great.

Ch
Review №36

Mas is an honest shop with first rate work. Pau, Han and staff go above and beyond the call of duty. 87 Honda CRX DX. New head gasket, passed smog, car runs great.

Jo
Review №37

Great place friendly and helpful

Bo
Review №38

Perfect and quick service wonderful price👍🏻👍🏻👍🏻😊

RD
Review №39

Good place to get repair done

An
Review №40

Smock check - very satisfied

ha
Review №41

I came here to get my car smogged. Everybody was really nice and helpful

Ch
Review №42

Amazing service! Very fast with their work!

Le
Review №43

Excellent customer service, clean shop, quick turn around, fair pricing, and clean waiting area.

Do
Review №44

Kevin was great, knowledgeable and informative. Thanks!

Ri
Review №45

Very clean shop. Quick service too!

An
Review №46

I brought my Crown Vic there a couple days ago and they got the problem fixed right away previous on going there I took my car to another shop It sat there for 3 weeks and they still couldnt figure out the problem . Mas auto figured it out within 3 days got me back on the road thanks a lot guys appreciate everything.

Jo
Review №47

Nice people, good & reliable services.

Qi
Review №48

People are nice to talk there

Dy
Review №49

You can count on them

St
Review №50

They are the best

Sa
Review №51

The person serving the customer is friendly

Lu
Review №52

Fast and personalized service

Information
15 Photos
52 Comments
4.7 Rating
  • Address:2660 S El Camino Real, San Mateo, CA 94403, United States
  • Site:https://maseuro.com/
  • Phone:+1 650-513-1485
Categories
  • Air conditioning repair service
  • Tire shop
  • Auto body shop
  • Brake shop
  • Glass shop
  • Oil change service
  • Radiator repair service
  • Towing service
  • Wheel alignment service
Working hours
  • Monday:8am–5:30pm
  • Tuesday:8am–5:30pm
  • Wednesday:8am–5:30pm
  • Thursday:8am–3:30pm
  • Friday:Closed
  • Saturday:8am–5:30pm
  • Sunday:8am–5:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Credit cards:Yes
Similar organizations